Credit Services Representative (Collections/Mid-shift)
MedtronicTaguig City, National Capital Region, Philippines2 days ago
Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life The role is responsible for reviewing and validating AI-assisted outputs, maintaining data integrity, and contributing to efficient and compliant business operations. Responsibilities may include the following and other duties may be assigned. Manage a portfolio of customer accounts to ensure timely collection of outstanding receivables. Conduct collection activities through phone, email, and other customer communication channels. Negotiate payment arrangements and support customers in resolving outstanding balances. Develop and execute collection strategies for high-risk, overdue, and sensitive accounts. Monitor account performance and take appropriate actions to mitigate credit risk. Ensure receivables are collected in accordance with company policies and agreed payment terms. Partner with Customer Service, Finance, and other stakeholders to resolve account and payment issues. Escalate
AI · Excel · Finance