Senior Deal Operations Analyst in United Kingdom

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. About THG Fulfil THG Fulfil is a fulfilment solution provided by THG Ingenuity that offers warehousing, fulfilment, and courier management services for e-commerce businesses. We help brands with their digital growth by connecting them with customers worldwide, focusing on cost-effective solutions and customer satisfaction. Key aspects of THG Fulfil: Global Fulfilment: We offer solutions for brands to reach customers internationally, leveraging automation and proprietary software. Warehousing and Automation: THG Fulfil's extensive warehouse automation solutions, like the use of AutoStore and Geek+ Goods-To-Person robots, enable efficient movement of goods. Courier Management: We provide a sophisticated courier management system to ensure timely and reliable delivery. Customer Experience: THG Fulfil prioritises customer experience, with a focus on providing seamless, efficient, and positive interactions throughout the fulfilment process. About the Role The Head of Regulatory Compliance & Quality is THG Ingenuity’s senior authority on global product compliance, product safety, and quality assurance across all product categories. Operating at the intersection of Legal, Fulfilment, Commercial and Operational teams, the role provides strategic leadership to protect legal, commercial and reputational interests while enabling compliant, scalable, and commercially viable growth. Sitting centrally within the Legal team, the role ensures regulatory robustness, governa

Location: London At Freenow by Lyft, we are on a mission to empower smarter mobility decisions, helping people to move freely and cities to thrive. Reporting directly to the Senior VP of Central Operations, we are seeking a visionary Director of Premium Mobility Segments (Europe). This is a high-octane leadership mandate designed to spearhead Freenow by Lyft evolution into the definitive premium mobility leader across the continent. You will own the strategy to rapidly scale our European Premium segment, driving a monumental step-change in market share and setting new industry benchmarks. This role is a cornerstone of Freenow by Lyft global growth engine. You will be the architect of our premium sector expansion, elevating brand equity and capturing structurally superior margins. By harmonising sophisticated European product alignment with aggressive local growth and operational excellence, you will ensure Freenow by Lyft remains the unrivaled choice for premium mobility, delivering high-impact results that resonate globally. YOUR DAILY ADVENTURES WILL INCLUDE: European Premium Strategy: Define and execute long-term growth roadmaps, using London as an anchor for broader European expansion and scaling. Business Development: Drive premium supply growth by building profitable partnerships and serving as the primary face of Lyft Premium in Europe. Demand Generation: Collaborate with marketing teams to build segment demand through effective partnerships and campaigns. P&L & Financial Forecasting: Maintain full P&L ownership, ensuring target margins and accurate growth forecasting. Operational Framework: Create a scalable operating model for the Premium segment while ensuring compliance and localized deployment. Service Standards: Enforce "best-in-class" luxury experience standards, covering vehicle quality, safety, and driver behavior to ensure premium brand differentiation. Cross-Functional Alignment: Lead product and technical requirements for p

Position Overview As we accelerate Diligent's presence across EMEA's specialist services markets, we're looking for a driven, commercially sharp sales professional who can win and grow with senior buyers in a governed, compliance-driven world. This is a rare opportunity to join Specialty Markets, a high-growth EMEA division serving the firms that manage governance, entities, risk and audit on behalf of their clients. You'll own a defined, high-value territory with a clear mandate: grow net-new revenue and expand within an established base of Diligent relationships. If you know how to sell complex, multi-stakeholder software into professional and regulated services firms – and can get credible with their leaders fast – this role was built for you. The Market You'll Sell Into You'll sell to professional and regulated services firms that deliver governance, entity, risk, compliance and audit work on behalf of their clients. In practice that spans fund administrators, corporate service providers, management companies (ManCos / AIFMs), law firms, private equity and venture capital firms, trust & fiduciary services, risk advisers, and audit & advisory firms. This isn't back-office compliance – it's a revenue-generating service line they deliver to their own clients. Diligent's platform underpins how they run and scale that work, which makes us central to how they win, serve and grow their client base, not just how they stay compliant. Jurisdictions: this is a single, flexible mandate that can be run across any of our key offshore and onshore markets – including the Channel Islands, Luxembourg, Ireland, the UK, Cayman, BVI, Bermuda, the Isle of Man and the Middle East. Key Responsibilities Own the full commercial cycle across your patch – from prospecting and pipeline generation through to close and upsell – working both new-logo acquisition and account expansion. Use your network and market flue

The Team + The Role The Director, Field Marketing EMEA is a hands-on field marketing role owning the in-person and account-based programes that drive pipeline across EMEA. You'll sit within a lean team of three, reporting to the Senior Director, Demand Generation, EMEA — and you'll be building and executing programes yourself, and love doing so. We're looking for someone who is genuinely embedded in the European product and tech community, knows what moves and influences SAAS buyers in our key markets (UK, DACH, France, Nordics, and the Netherlands) and can connect every field investment to a commercial outcome. This role is a hybrid position based 3 days per week in our London office. What this looks like day-to-day Owning the end-to-end EMEA field marketing calendar — regional events, roadshows, conference activations, and hosted programmes built for European buyers Leading field programmes with particular depth in French and DACH markets, from concept through to post-event pipeline attribution Partnering closely with EMEA Sales to ensure every field investment is tied to account-level pipeline goals Designing and delivering executive programmes for every Pendo leadership visit to the region — pipeline dinners, roundtables, customer engagements Owning EMEA customer stories and connecting them to field moments, campaigns, and Pendo's broader content pipeline Executing co-marketing programmes with regional partners, resellers, and SIs Building and maintaining a visible, credible presence for Pendo across the European B2B tech and product community Who You Are Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work. You're a builder, not a maintainer. You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, you don't just follow i

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Vice President, Finance Business Partner, Payment Networks The Vice President, Finance Business Partner -- Payment Networks at Mastercard will be a senior finance leader and strategic business partner in the Payment Networks Organization, providing leadership across business strategy, growth priorities, financiak planning, performance management, investment prioritization, and decision support. This VP will lead a finance team within Payment Networks responsible for real time payments (RTP) – across international markets and RTP global products and engineering -- requiring effective business partnering and translating business, product, engineering, and regulatory requirements into financial insights, actionable plans, and executive-ready recommendations. This role partners closely with Business teams, Product, Engineering, regional and Corporate Finance, People & Capability and Controllership teams to ensure financial outcomes are aligned with organizational goals, governance expectations, and Mastercard’s strategy. The ideal candidate is a strategic finance leader with strong business judgment, executive presence, and the ability to lead through ambiguity in a fast-paced and rapidly evolving environment. Responsibilities: • Lead Finance Business Partner agenda for Payment Networks, RTP (ex-Uk) as a se

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. What’s the role? Job Title: CX Apprentice - Operations Reports to: Senior CX Operations Manager Apprenticeship: Customer Service Specialist Level 3 Duration: 12-18 months, subject to learner progress + End Point Assessment Role Purpose To support the day-to-day operation of the Customer Experience function as an escalation point for more complex customer queries, using data and insight to resolve issues and help improve service performance across the team. Key Responsibilities Act as an escalation point for complex or ongoing customer queries that front-line agents cannot resolve. Support monitoring of CX performance metrics (contact rate, SLA adherence, quality scores) and flag emerging issues. Investigate the root cause of recurring customer issues and feed insight back to the wider team and leadership. Coordinate with other departments (Logistics, Compliance, BI) to resolve escalations and improve end-to-end service. Maintain and update knowledge base content and process documentation to reflect changes in policy or procedure. Support quality monitoring and coaching conversations, helping raise standards across the team. Contribute to small service-improvement projects aimed at reducing contact rate or improving customer satisfaction. What We Need From You Strong communication and problem-solving skills Resilience and a calm approach to handling complex or escalated queries A genuine interest in customer service and continuous improvement GCSEs (or equiva

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. About the Role The Head of Shift Operations (HSO) is the senior leader accountable for all aspects of shift performance across operations, safety, engineering, and people management. Safety is the foundation of the role. The HSO ensures a safe environment for all colleagues, contractors, visitors, and customers on site, embedding a safety-first culture where every interaction is controlled, measured, and effective. The HSO drives operational excellence by working collaboratively with internal business units and stakeholders to meet agreed KPIs, uphold Service Level Agreements (SLAs), protect stock integrity, and deliver an outstanding customer experience. As the people lead on shift, the HSO is responsible for the welfare, development, and day-to-day management of all colleagues and team leaders, ensuring ER casework, absence management, and engagement are handled consistently and to the highest standard. The HSO translates business objectives into clear shift goals, setting expectations that drive performance, accountability, and a continuous improvement mindset across the entire operation. As the second most senior leader on site, the HSO is regularly required to assume full site accountability, making critical operational decisions and leading all functions in the absence of senior site leadership. The HSO is responsible for planning and executing volume demand in line with targeted client cost-per-unit (CPU) thresholds, ensuring cost efficiency is maintained throughout the shift to max

Position Overview: The research function within Diligent Market Intelligence is primarily responsible for being subject matter experts on one of the research verticals. These verticals include compensation, governance, activism, voting and risk. Key responsibilities include managing the methodology for data collection; managing outsourcer workflow; quality assurance and liaising closely with Product and Engineering teams. The Senior Research Analyst serves as a subject-matter expert within a designated research vertical such as governance, compensation, activism, voting, or broader risk domains. This role conducts oversees third-party research workflows and owns the design and continuous refinement of data collection standards, quality controls, and methodology documentation. Findings are translated into clear, actionable insights for clients, while close collaboration with Research Managers, Product, Engineering, and Data Services ensures accurate outputs, regulatory alignment, process improvements, and strong operational reporting. As a senior team member, the analyst mentors colleagues, reviews deliverables for accuracy and consistency, and brings strong analytical judgment, curiosity, and leadership to advancing both the product and the overall research function. Key Responsibilities Develop, own, and continuously refine the data collection methodology for the assigned vertical, ensuring accuracy, consistency, and alignment with regulatory and product requirements. Proactively manage and communicate workload expectations to third-party research providers, ensuring timely, high-quality data delivery. Monitor and produce management reporting on daily workflows, identifying trends, bottlenecks, and opportunities for process optimization. Train and support third-party providers on methodology, quality standards, and process updates to ensure consistent execution across all research activities. Collaborate with Res

Sr. Software Engineer The Team + The Role Pendo's engineering teams build the product experiences that help customers understand, improve, and act on product usage data. This team is focused on AI-powered features that turn raw usage signals into automatic, actionable suggestions, reducing the manual work customers need to do before they can get value from Pendo. As a Senior Software Engineer, you will help shape and ship intelligent product experiences from discovery through delivery. You will work full-stack with a lean toward frontend, using TypeScript, Vue.js, backend services, and AI coding tools to build high-quality features on a small, fast-moving team. This role also owns product judgment: validating problems with customers, sizing opportunities, defining success metrics, and making pragmatic tradeoffs in ambiguous spaces. This role is based in our Sheffield office. What this looks like day-to-day AI-powered feature delivery: Build and ship features that use AI to turn product usage data into actionable suggestions for customers. You will work end to end across the experience, with attention to quality, usability, and the unique failure modes of AI-backed products. Full-stack engineering: Own delivery across the frontend and backend, with a strong lean toward TypeScript, Vue.js, DOM-level work, component architecture, and in-browser data capture. You will reason about backend services and APIs while building polished, reliable customer-facing experiences. Product discovery: Help validate problems, shape scope, and test direction before and while building. You will join customer calls, test prototypes, and use real feedback to make sure the team is solving meaningful problems. Success metrics and iteration: Define what success looks like for the features you build and use product usage data to guide iteration. You will not just close tickets; you will measure whether the work is creating the intended customer impact. AI-enabled development: Use AI coding too

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. We are seeking a Senior Field Marketing Manager to lead enterprise-focused strategy and demand orchestration for our EMEA Sales organisation. In this role, you are a strategic partner to sales leadership and a key architect of Smartsheet’s field marketing engine. You are accountable for driving pipeline velocity, defining investment strategy, and establishing the operational rigor required to win in complex enterprise accounts. This is a role for a seasoned field marketing leader who thrives in evolving environments. You will look beyond individual tactics to build scalable marketing engagement plans that can be leveraged across the organization, ensuring Smartsheet maintains a world-class presence that resonates with sophisticated buying committees and drives measurable revenue impact. What You’ll Do Drive Segment Pipeline & Engagement: Achieve account and segment pipeline and engagement goals through targeted marketing strategies and tactics tailored to the high-priority sales segment you support. Own Segment Strategy: Align marketing investment directly to enterprise revenue targets, pipeline gaps, and regional sales priorities for your segment. Deliver Regional Event Excellence: Align and collaborate with other marketing teams such as Customer marketing, Demand events, Growth marketing, Sales development and others to create and deliver regional events and programs that meet regional pipeline, awareness, and customer cross-sell and upsell objectives. Orchestrate Sales Alignment: Establish and lead regular b

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Concierge Specialist IV on the Customer Experience team, you'll serve as a senior subject matter expert and relationship owner for Coinbase's highest-value customers. This team delivers world-class, personalized service to our most valued clients, ensuring they have a seamless experience across all Coinbase products. You'll own complex customer relationships end to end, mentor junior Concierge agents, and drive measurable improvements in satisfaction, retention, and product adoption. What you'll do: Own and deepen relationships with a portfolio of Coinbase's highest-value customers, serving as their primary point of contact and trusted advisor across all products and services. Lead resolution of complex, escalated customer issues by partnering cross-functionally with Product, Engineering, Compliance, and Operations to identify root causes and drive systemic fixes. Drive customer onboarding and product adoption by proactively educating clients on new features, staking, Coinbase One, and other value-added services tailored to their needs. Partner with CX leadership to identify trends, surface customer feedback, and shape process improvements that reduce friction and strengthen trust in Coinbase. Mentor and support junior Concierge agents on relationship management, issue resolution, and best practices, raising the overall quality bar for the team. Required Skills

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Concierge Specialist IV on the Customer Experience team, you'll serve as a senior subject matter expert and relationship owner for Coinbase's highest-value customers. This team delivers world-class, personalized service to our most valued clients, ensuring they have a seamless experience across all Coinbase products. You'll own complex customer relationships end to end, mentor junior Concierge agents, and drive measurable improvements in satisfaction, retention, and product adoption. What you'll do: Own and deepen relationships with a portfolio of Coinbase's highest-value customers, serving as their primary point of contact and trusted advisor across all products and services. Lead resolution of complex, escalated customer issues by partnering cross-functionally with Product, Engineering, Compliance, and Operations to identify root causes and drive systemic fixes. Drive customer onboarding and product adoption by proactively educating clients on new features, staking, Coinbase One, and other value-added services tailored to their needs. Partner with CX leadership to identify trends, surface customer feedback, and shape process improvements that reduce friction and strengthen trust in Coinbase. Mentor and support junior Concierge agents on relationship management, issue resolution, and best practices, raising the overall quality bar for the team. Required Skills

About the Team OpenAI’s mission is to build safe artificial general intelligence (AGI) that benefits all of humanity. Achieving this requires bringing together world-class scientists, engineers, and business leaders to translate frontier research into real-world impact. Within OpenAI, the Go-to-Market organization helps customers understand, adopt, and scale our products across their businesses. The team includes Sales, Solutions, Support, Marketing, Partnerships, and Strategic Pursuits professionals who work together to bring the benefits of AI to organizations globally. About the Role We are hiring a Senior Specialist Seller to join the Strategic Pursuits team and lead priority opportunities generated through the joint AWS and OpenAI co-sell motion. You will partner closely with Account Directors, AWS field teams, and cross-functional stakeholders to identify, shape, advance, and close high-value strategic enterprise engagements. This role is ideal for a senior seller with deep experience in enterprise technology, AI, cloud, or complex transformation sales motions. You should be comfortable operating in executive-facing environments, aligning multiple stakeholders, and turning customer priorities into commercially compelling and technically credible opportunities. This role is based in London or Munich. We operate on a hybrid model of 3 days per week in office and offer relocation support. In this role, you will: Lead commercial execution of priority AWS/OpenAI co-sell opportunities across strategic enterprise accounts. Identify and qualify high-potential opportunities focused on GenAI adoption, frontier platform use cases, and enterprise-wide transformation. Partner with AWS and OpenAI field teams to align account strategy, messaging, stakeholder mapping, and execution plans. Develop customer-facing value propositions that connect OpenAI capabilities with business priorities and AWS infrastructure strategies. Drive executive-level engagement including customer me

About Taskrabbit: Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more. At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world. Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024, 2025) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed! This role operates on a hybrid schedule requiring two days of in-office collaboration per week in our London office (Soho). This is a mat leave coverage contract that we expect to go for 8 to 9 months in duration. About the Role Join our team as a Marketing Lead and play a key role in driving Taskrabbit's growth across the UK market. This role combines ownership of the UK's go to market strategy with hands-on execution - from local activations and metro-level initiatives to partnerships. It's ideal for someone who thrives in fast-paced, cross-functional environments, is equally comfortable with data and with people, and is passionate about growing a two-sided marketplace. This role reports to the UK Senior Country Manager, working closely with central Marketing Channel Leads, Tasker Operations, Product and other global teams. The Marketing Lead executes on the country-level top-of-funnel commercial and marketing strategy

Altana is the network for trusted trade. Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing. The Role: Vertical Technology Lead, Policy & National Security Altana’s mission is to power a new era of globalization organized around trusted networks. Nowhere is that mission more consequential — or more demanding — than in the policy and national security community, where the questions our customers bring us are matters of sovereignty, security, and how a nation understands the networks it depends on. These are the hardest programs we run. The technical bar is high and it keeps rising: the biggest opportunities are won, kept, and expanded on the strength of the technical work itself — sometimes on technical capability alone. As these engagements grow, so does the machinery large government partners expect from a serious partner: program management, delivery cadence, contractual rigor, accreditation. Left unmanaged, that machinery swamps the very people whose job is to architect and build. We’re changing how we deliver so it doesn’t. Large and strategic accounts are staffed with dedicated Implementation Delivery Managers (IDMs) who carry the program, project, and delivery-management load — and, as an account grows more complex, we trade up the team to meet it. That frees the technical leadership of the vertical to do what only it can do: hold the architecture bar, win the technical argument, and drive the last mile of product where the mission needs something that doesn’t exist yet. As Vertical Technology Lead for Policy & National Security, you own the technical outcomes for the vertical end-to-end. You are the senior technical counterpart to the vertical’s commercial leadership — setting the technical approach that wins business, owning the solution architecture and delivery that turns wins into mission outcomes, and leading the team that does the work. This is a UK-b