Jobs in United States

Customer Experience Strategy And Operations Director in United States

8,066 active opportunities · Updated October 2026

Explore current customer experience strategy and operations director jobs across United States. Filter by work mode, employment type, experience, department, date posted and distance.

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📍 Ohio, United States of America, United States
✓ Quality checkedCompany trend -5.2%

Sales Manager - TCs Description - Job Description The Technical Consultant Manager leads the Presales Technical Consultant (TC) team, driving technical sales strategy and execution across Enterprise and Small Enterprise accounts. This role works in close alignment with Account Executive Managers and Sales leadership, coaching and motivating a team of Presales TCs to deliver technical expertise, differentiate solutions, and accelerate deal velocity. The manager ensures strong customer engagement, solution validation, and partnership with the broader sales ecosystem to support business growth and technical excellence. Key Responsibilities Team Leadership & Strategy Develop and implement presales strategies aligned with business goals. Conduct regular training to ensure team expertise in current technologies. Lead and mentor the presales technical team. Customer Engagement </span

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📍 New Jersey, United States of America, United States
✓ Quality checkedCompany trend -5.2%

Partner Business Manager (PBM) Power Elite Description - The Partner Business Manager (PBM) is responsible for managing relationships with Tier-2 resellers, staying updated on market insights, and driving business growth through data-driven insights. This role focuses on ensuring strong strategic relationships, achieving business objectives, and promoting HP offerings. PBM will drive business growth through the Amplify program and GBU initiatives, strong partner engagement with HP, strategic relationship between reseller and HP towards becoming OEM of choice, increase HP Share of Wallet with partners. Key Responsibilities Coordinate peer-to-peer engagement between partner teams and HP end-user sales organizations to expand the customer funnel, accelerate pipeline growth, and drive revenue growth through partner-led selling motions. Represent HP at partner-led events and sales engagements, educating, inspiring, and enabling partner sellers to effectively articulate and champion HP’s Future of Work strategy. Manage relationships with assigned Commercial Tier-2 resellers. Stay updated with market and industry insights, expertly align HP business objectives with partner capabilities, identify market trends, and turn them into actionable business opportunities. Consult partners on growth and transformation strategies, collaborate with partner and HP sales teams, generate data-driven insights, and create joint business plans to promote sales growth. Enable and develop partners' understanding of actions they need to grow their business in strategic alignment with HP. Lead the orchestration of HP’s ecosystem as the &#34;point-guard&#34;—driving strategic relationships, engaging in partners' co-selling efforts, resolving challenges, shifting pa

AILogistics
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📍 Texas, United States of America, United States
✓ Quality checkedCompany trend -5.2%

Distinguished Technologist - Principal Architect, Platform Security and Firmware Systems Description - HP is seeking a senior technical leader to serve as a lead architect for hardware rooted Platform Root of Trust for HP's commercial PC platform. In this role, you will be responsible for envisioning, defining, and driving the architecture of hardware, firmware, software, and cloud-integrated security capabilities that protect HP commercial PCs from current and emerging threats. You will also work across the hardware and security architecture teams, collaborate with HP's Security Research Labs, Firmware (BIOS) team, our security business that creates and deploys industry leading enterprise security and manageability solutions, product management, manufacturing, supply chain, customer enablement, and field organizations to create cohesive system solutions that deliver unique customer value. This position requires deep expertise in embedded systems, platform firmware, hardware, security, device manageability, and PC system architecture. The role also requires the ability to translate complex technical capabilities into customer-relevant value propositions and to influence internal and external stakeholders without relying solely on formal authority. Responsibilities Serve as principal architect for HP Endpoint Security Controller roadmap, associated hardware and firmware based capabilities, cryptographic identity, attestation, secure communication, event logging, and future controller generations. Define and evolve HP Sure Start architecture and related firmware resilience capabilities, including hardware-enforced firmware authenticity, recovery, update, and protection mechanisms. Drive secure BIOS and firmware configuration management strategies, including HP Sure Admin ecosystem capabilities, key management, zero-touch provision

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📍 Santa Clara, United States
✓ Quality checkedCompany trend -13.7%

NVIDIA’s Silicon Co-Design Group is the team that gets every GPU, SoC, and CPU silicon program from first power-on to high-volume production. We are hiring a Senior Manager to lead our Test, Manufacturability, Reliability & Quality (TMRQ) organization. This is not a coordination role . Your work decides if a product can be built at scale and trusted in the field. These include production test development (SLT, BLT), control run flow, system reliability stress (HTOL), platform- and board-level manufacturing issue closure, and field diagnostic test development. You lead a team of individual contributors and a first-line manager at the layer where silicon, platform, and software collide with manufacturing reality. Decisions you make show up in yield curves, production ramp , and customer escapes. You are the leader the program turns to when a build is stuck, a control run is fallout-heavy, or a field return points back at silicon . The exceptional hire also uses AI deliberately — with demonstrated workflow impact and the judgment to know where it compresses real work and where it introduces risk. What you will be doing: Keep programs moving. Own the technical execution and velocity of SLT, BLT, Board/Chip/Rack CR, and system reliability stress (HTOL) across every GPU, SoC, and CPU silicon program. Close the hardest multi-functional failures. Resolve Vmin and binning escapes, performance shortfalls, and power anomalies by driving root-cause across design, methodology, DFT, ATE, package, software/firmware, and manufacturing — and own the WARs and productized fixes through to confirmation. Give leadership the clarity to act. Convert raw integration signals — CR fallout, BLT/SLT yield, SHTOL/CHTOL data, RMA trends, customer escalations — into decision-ready options that enable executive leadership to act with confidence on POR, QS/PS gates, a

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📍 Santa Clara, United States
✓ Quality checkedCompany trend -13.7%

NVIDIA's accelerated computing platforms move data at speeds that push the limits of what silicon and physics allow. Whether a high-speed interface trains reliably, maintains accurate margins, and survives every platform topology it will ever see is a question we answer ourselves. This role does that work. The Silicon Co-Design Group leads the boundary between what was designed and what was built. When a GPU, CPU, or SoC ships with interfaces that work at scale, this team is the reason. Most engineers debug within a layer. You will own the full stack. When an interface fails to train, the link margin is unexpectedly tight, or a customer reports a critical silicon issue, you trace the problem through protocol behavior, signal integrity, firmware, platform topology, and silicon marginalities. You then confirm that the fix works. Your methodology shapes how NVIDIA validates high-speed interfaces across generations. Your decisions affect yield, production ramp, and field quality. This is not a coordination role. The engineers who do it well hold protocol depth and system breadth simultaneously, never lose the thread across hardware, firmware, and software, and have the judgment to know when to go deeper and when to act. They are rare. Should that describe you, read on. What you'll be doing: Own post-silicon bring-up, characterization, validation, and debug of PCIe, NVLink, C2C, and other HSIO interfaces across NVIDIA GPUs, CPUs, and SoCs from first power-on through production readiness. Close the hardest failures. Drive root cause across protocol behavior, signal integrity, firmware and driver interactions, platform topology, and silicon marginalities and own every fix through to confirmation. Define validation strategy. Set test coverage, debug priorities, margining methodology, and stress criteria f

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📍 Texas, United States of America, United States
✓ Quality checkedCompany trend -7.1%

We anticipate the application window for this opening will close on - 28 Sep 2026 Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72&#43; million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life The Field Service Engineer is the primary technical representative for Medtronic MIDAS Drills. The FSE is also responsible for the technical assessment, installation, support, servicing, maintenance, and de-installation of all MIDAS systems at customer sites. The FSE works closely with Sales Team Members and the customer to help coordinate on-site visits. The FSE also provides feedback to the Marketing, Quality, Production and Engineering groups to continually evaluate the performance of products in the field. This role is ideal for someone who is responsible, quick to learn, and flexible to travel for week-long assignments on short notice. We are seeking a committed professional to join our team, required to reside within the Fort Worth area, and travel to multiple accounts throughout the nation. A valid driver's license is essential for this role, which also involves 75% amount of travel outside the Fort Worth area, presenting opportunities for broader engagement. MIDAS Services: MIDAS ensures proper operation of surgical drills for spinal, cranial, ENT, orthopedic, and other surgical procedures. Our vision is to help patients worldwide by advancing innovation; enabling clinicians to perform procedures with superi

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📍 Puerto Rico, United States of America, United States
✓ Quality checkedCompany trend -7.1%

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72&#43; million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life Responsibilities may include the following and other duties may be assigned. Conducts on-site education and / or consulting. Supports field personnel in providing the best possible outcomes and service for Medtronic customers. Partners with sales colleagues to develop and execute plans of sales for within one or more business unit(s). Participates in conventions, forums, and meetings to increase product awareness. Works closely with Clinical Lead, Clinical Management and Regional Sales team to provide customer case and sales support. Identifies and facilitates execution on growth opportunities with Sales and Clinical Support Team. Serves as a technical resource to support sales of a specific medical product or solution. SPECIALIST CAREER STREAM: Typically an individual contributor with responsibility in a professional discipline or specialty. Delivers and/or manages projects assigned and works with other stakeholders to achieve desired results. May act as a mentor to colleagues or may direct the work of other lower level professionals. The majority of time is spent delivering and overseeing the projects – from design to implementation - while and adhering to policies, using specialized knowledge and skills normally acquired through advanced education. DIFFERENTIATIN

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📍 Maine, USA - Remote, United States· Remote
✓ High-confidence listingCompany trend +40%
Quick readStrong listing-quality and freshness signals

Job Requisition ID # 26WD101264 Position Overview We are seeking a Global Renewals Strategy & Programs Director to shape and operationalize the strategy, operating model, and transformation agenda for our global renewal business. This leader will partner with the VP of Global Renewals and the Renewals Leadership Team to translate business priorities into a scalable global renewal model — connecting process, people, data, technology, and enablement to improve retention, growth, predictability, and seller effectiveness. The role sits at the intersection of Renewals Sales, Customer Success, Revenue Operations, GTM Strategy & Operations, Finance, Marketing, Partners, and Technology. It is both a strategy and hands-on execution role: the Director designs the operating model and also runs the standing interlocks, cadences, and cross-functional coordination that keep Sales, Customer Success, and Revenue Operations aligned on shared priorities — stepping in personally to coordinate resources and remove blockers on complex, strategically important initiatives rather than handing off process design to others. Responsibilities Partner with Global Renewals leadership to translate business priorities into a clear strategy, operating model, and transformation roadmap Define and continuously evolve global renewal lifecycle milestones, workflows, engagement models, roles, and decision rights — in close partnership with Sales, Customer Success, and Revenue Operations Establish differentiated renewal motions based on customer value, risk, growth potential, complexity, and cost-to-serve<

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📍 San Francisco, California, United States
✓ High-confidence listingCompany trend +364.7%

From $162.5K/yr

Quick readStrong listing-quality and freshness signals

Work Flexibility: Field-based Who we want: Challengers. People who seek out the hard projects and work to find just the right solutions. Teammates. Partners who listen to ideas, share thoughts and work together to move the business forward. Charismatic networkers. Relationship-savvy people who intentionally make connections with both internal partners and external contacts. Strategic closers . Influencer who close profitable business and consistently exceed their performance objectives. Customer-oriented achievers. Representatives with an unparalleled work ethic and customer-focused attitude who bring value to their partnerships. Game changers . Persistent salespeople who will stop at nothing to live out Stryker’s mission to make healthcare better. What you will do: As an Orthopaedics Instruments Regional Sales Manager, you will strategically plan, direct and coordinate the selling activities of sales representatives under your supervision. You will interview, hire, train and develop top level talent. In addition, you will develop plans in accordance with the Director of Sales to maximize sales opportunities in the region and push yourself to exceed each goal. You take great pride in excellent service and are prepared to assist your reps a

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📍 San Francisco, California, United States· Full-time· Remote
✓ High-confidence listingCompany trend -88.6%
Quick readStrong listing-quality and freshness signals

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: Notion has been at the cutting edge of AI since before ChatGPT launched. The job of the Model Capabilities team is to keep us there. We own the model layer of Notion AI: integrating frontier models as they ship, keeping inference reliable and economical at scale, and building new capabilities that other teams take advantage of. This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. What You'll Achieve: Bring new frontier models into production quickly, making them available for our users and our engineers. Make inference reliable: better error categorization, self-healing retries, and cross-provider failover. Own observability for the model layer, driving down both time to detection and time to fix. Build new model-level capabilities and help product teams adopt them. Act as connective tissue across Notion's AI teams: find the gaps, unblock people, and make sure fixes land with the r

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📍 Arizona, Phoenix, United States
✓ Quality checkedCompany trend +116%

Job Details: Job Description: The Advanced Packaging Technology Development (APTD) Substrate and Wafer Assembly organization is responsible for developing cutting edge substrate packaging and wafer assembly solutions for our customers. As a member of the Substrate Technology and Manufacturing Group, you will play a critical role in enabling new manufacturing capacity across advanced packaging suppliers. In this position, you will lead substrate supplier development and qualification activities for advanced technologies such as high density FCBGA, EMIB-T and glass core substrate, ensuring suppliers achieve the required readiness to support growing customer demand. This includes driving technical enablement, managing readiness milestones, and collaborating closely with cross functional engineering teams and supplier partners. A combination of detail-oriented project management, strong technical risk assessment / problem solving skills, and effective supplier / stakeholder management will be needed to be successful. Please note: This role requires periodic evening meetings with suppliers in East Asia, as well as occasional travel to supplier sites to support essential program objectives. Key Responsibilities Define process integration roadmaps and establish manufacturing procedures to meet technology transfer milestones. Extract insights from structured and unstructured data, applying statistical analysis and coding techniques for yield improvement. Lead low yield analysis and corrective actions to address quality excursions in high-volume production environments. Drive continuous improvement initiatives to minimize defects and optimize process reliability. Assess quality and reliability risks for manufacturing material and process changes, ensuring sustained product performance. C

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📍 Oregon, Hillsboro, United States
✓ Quality checkedCompany trend +116%

Job Details: Job Description: This position is part of Intel Datacenter Group's Office of Strategic Intelligence and Analysis, which focuses on delivering high-quality insights and business intelligence solutions to support the company's strategic goals. The team works across functional areas, leveraging analytics and business intelligence to drive impactful decision-making and operational efficiency. Join a group that values collaboration, customer-centricity, and cutting-edge data approaches to shape Intel's success in a rapidly evolving market. Position Overview As a Business Intelligence Analyst, you will play a pivotal role in transforming complex business data into actionable insights that drive decision-making in product roadmap decisions and improve business practices. You will collaborate with diverse stakeholders to translate market trends into actionable business strategy, craft compelling data stories, and deliver strategic recommendations that influence senior leadership product decisions. Your expertise in data analysis and visualization will empower the organization to navigate dynamic industry landscapes and achieve meaningful business impact. Key Responsibilities • Gather, clean, and analyze business data from various sources to identify patterns and actionable insights in support of business product decisionmakers. • Translate complex datasets into compelling narratives and visualizations, including interactive dashboards, to enhance data storytelling. • Pro

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📍 Berkeley, Macau S.a.r., United States
✓ Quality checkedCompany trend -20.1%

Lead Analyst Company: The Boeing Company Boeing F-22 Mission Systems team is hiring for a Lead Analyst located in Berkeley, MO . As Lead Analyst, you will be responsible for analyzing engineering solutions for the F-22 Raptor, including both enhancing existing field units with the addition of new capabilities as well as architecting and testing completely new systems. In this role you will be joining a cross-functional team to progress our products through the development lifecycle. Position Responsibilities: Leads analysis and translation of complex requirements into system architecture, hardware and software designs and interface specifications. Must be able to work in a fast-paced, collaborative environment, engaging with multiple teams and being responsive to agile requirements and critical path customer need dates. Collaborates with Responsible Engineers, customer technical staff, suppliers, and Lockheed Martin teammates to develop and document complex electronic and electrical system requirements for F-22 avionics sub-systems and weapon system architecture Analyzes and translates requirements into system architecture, hardware and software designs and interface specifications in support of lab and operational environments Reviews test data, including off-nominal data, for accuracy, quality and/or fidelity prior to delivery to customer This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options. This position requires the ability to obtain a US Secret Security Clearance for which the US Government requires US Citizenship A final Secret Clearance

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📍 Colorado Springs, Colombia, United States
✓ Quality checkedCompany trend -20.1%

Lead Systems Engineer - Phantom Works Company: The Boeing Company Boeing Defense, Space & Security (BDS) is seeking a Lead Systems Engineer (Level 4) to support the Space Battle Management, Command and Control (SBMC2) programs in Colorado Springs, CO or Berkeley, MO . The Systems Engineer will perform as part of a high-performing team and have the opportunity to contribute to the development and delivery of innovative software solutions in an agile software development environment interfacing with internal and external stakeholders; to include a Joint Industry partnership Team (JIPT) and Working Groups, contributing to the design and development of next generation ground command and control capabilities. As a member of the Boeing team, you will be responsible for key portions of our development lifecycle, from idea creation and development, all the way through to maintenance and support of the customer’s delivered system. More importantly, you will have the opportunity to make an impact on the results of our projects. We offer a collaborative mentoring environment where you have the opportunity to learn from others and be a mentor to others. Position Responsibilities Support definition of requirements, interfaces, and concept of operations through supporting and/or chairing working group meetings. Understand and communicate prioritization of efforts to multi-disciplinary team. Think abstractly and see the big picture while evaluating technical details Perform technical analyses to develop and validate models of system behavior; identify solutions to complex problems. Serve as a direct interface to both internal and external customers Conduct and support trade s

Recruitment
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📍 Berkeley, Macau S.a.r., United States
✓ Quality checkedCompany trend -20.1%

Lead Design and Analysis Engineer (Electrical Systems Design) Company: The Boeing Company Boeing is currently hiring for a Lead Design and Analysis Engineer located in Berkeley, MO to be a part of the MQ-25 Electrical and Equipment Installation team. The MQ-25 Stingray is a new autonomous, unmanned carrier based refueling air vehicle. The selected candidate will be a part of aviation history by helping our Navy customer productization Autonomous Carrier landing, takeoff and refueling capabilities. The MQ-25 program is currently building the Engineering and Manufacturing Development (EMD) vehicles for the Navy. Additional work is under way for the beginning of the Low Rate Initial Production (LRIP) program for additional vehicles. The MQ-25 Electrical & Equipment team is responsible for the power architecture & design, electrical equipment technical management, electrical installation design, wire harness design, and integrating avionics and other equipment into the vehicle. This role will be focused on the power architecture & design. Position Responsibilities: Leads work with customers to develop and document complex electronic and electrical system requirements. Leads and coordinates work to analyze and translate requirements into system architecture, hardware and software designs and interface specifications. Leads work to test and validate to ensure system designs meet operational and functional requirements. Researches technology advances for potential application to company business needs. Makes recommendations for technology investments. This position is expected to be 100% onsite. The selected candidate will be require

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