Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset. ROLE OVERVIEW The Retail Lead delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights. Home game shifts are considered a core responsibility of the position and may include pre-game, in-game, and post-game operational support. HOW WILL YOU DRIVE IMPACT Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes. Fan & Customer Impact (Obsessed with Fans) Drive sales results by consistent execution of daily operations Support back of house operations; maintain stockroom organization Knowledge of retail operation systems including but not limited to OpSuite5.0 (online inventory manager), POS (point of sales) and CAYAN (credit card machines) Partner with Leadership team when making decisions including but not limited to; revenue targets, per cap and UPT (unit per time) Work with Retail Associates to ensure an exemplary fan experience Ownership & Execution (Determined & Relentless Mindset) Communicate expectations for assignments and projects to Retail Associates Provide training and assistance to Retail Assoc
Jobs in United States
Customer Experience Systems Senior Associate in United States
8,071 active opportunities · Updated October 2026
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Explore current customer experience systems senior associate jobs across United States. Filter by work mode, employment type, experience, department, date posted and distance.
ABOUT THE BRAND: Callaway Golf Company is a premium golf equipment, gear and apparel company with a portfolio of global brands, including Callaway Golf, Odyssey, TravisMathew, and OGIO. Through an unwavering commitment to innovation and premium craftsmanship, Callaway designs, manufactures, and sells high-performance golf clubs, golf balls, apparel, bags, and other accessories—setting the standard for performance in the game of golf. Our Mission: To create demonstrably superior and pleasingly different products powered by innovative technology and premium craftsmanship enabling golfers of all abilities to play their best and find more joy in the game. Our company is a blend of experience and diverse backgrounds, and together we look to leave the past behind while moving the game forward. For more information, please visit https://www.callawaygolf.com ROLES AND RESPONSIBILITIES • Process Return Authorizations (RA) using SAP and supporting systems. • Receive returned product into appropriate warehouse inventory locations. • Research returns received without return authorization numbers. • Maintain accurate inventory records through proper SAP transactions. • Process scrap transactions for damaged or non-conforming product. • Process customer reship requests for clubs returned to the facility when the consumer requests the original equipment to be returned. <p style="col
ABOUT THE BRAND: Callaway Golf Company is a premium golf equipment, gear and apparel company with a portfolio of global brands, including Callaway Golf, Odyssey, TravisMathew, and OGIO. Through an unwavering commitment to innovation and premium craftsmanship, Callaway designs, manufactures, and sells high-performance golf clubs, golf balls, apparel, bags, and other accessories—setting the standard for performance in the game of golf. Our Mission: To create demonstrably superior and pleasingly different products powered by innovative technology and premium craftsmanship enabling golfers of all abilities to play their best and find more joy in the game. Our company is a blend of experience and diverse backgrounds, and together we look to leave the past behind while moving the game forward. For more information, please visit https://www.callawaygolf.com ROLES AND RESPONSIBILITIES • Process Return Authorizations (RA) using SAP and supporting systems. • Receive returned product into appropriate warehouse inventory locations. • Research returns received without return authorization numbers. • Maintain accurate inventory records through proper SAP transactions. • Process scrap transactions for damaged or non-conforming product. • Process customer reship requests for clubs returned to the facility when the consumer requests the original equipment to be returned. <p style="col
JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Maintenance Technician – JLL What your day-to-day will look like: Performance of ongoing preventive and repair response work orders on facility mechanical, electrical, plumbing and other installed systems, equipment, and other components. Perform assigned facility inspections and due diligence efforts, reporting on as found conditions impacting satisfactory client occupancy and operations. Assist the operations team in the maintenance and repair of building and equipment and/or as directed Replace lighting and ballasts Clean HVAC coils, change filters and belts. Complete Hazard Assessments as necessary Comply with all safety procedures, maintaining good housekeeping and safety of work areas. Recognize danger and safety hazards and propose methods to eliminate them. Maintain compliance to State, County, or City Ordinances, Codes, or Laws. Must complete all required safety trainings as scheduled Complies with all policies for the safe storage, usage and disposal of hazardous materials. Update work order status in real time using our CMMS system Escalating problems or issues to Customer and Manager in a timely manner Attend work and safety meetings as required Any and all other duties and tasks assigned. <
JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: As a Licensed HVAC Mobile Technician at JLL, you will play a critical role in maintaining optimal facility operations across multiple client sites in the Kalispell area. This mobile position requires you to operate, inspect, and maintain all HVAC, mechanical, electrical, and plumbing systems to achieve the most efficient operating results and maximum equipment life expectancy. You will work independently, performing preventive maintenance and responsive repairs while ensuring all equipment operates in an energy-efficient and safe manner. At JLL, we are collectively shaping a brighter way—for our clients, ourselves and our fellow employees—and your technical expertise will be essential in delivering exceptional service. Strong focus on troubleshooting and repairing all HVAC systems is paramount, and you are expected to demonstrate advanced proficiency in HVAC while maintaining multi-skilled capabilities in electrical, plumbing, and related building systems. This position includes mandatory overtime to support our commitment to uninterrupted client operations and proactive facility management. What your day-to-day will look like: Operate, maintain, troubleshoot, and repair all HVAC systems and associated equipment, including chillers, boilers, air handlers, cooling towers, and refrigeration units across assig
JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Maintenance Supervisor – JLL What this job involves: This UAW Maintenance Supervisor position is a hands-on technical role for our Pontiac, MI, location with a very high expectation of "wrench time." You will be a critical part of our facilities team, responsible for maintaining, troubleshooting, and repairing essential equipment across multiple buildings. We are seeking a multi-skilled expert with a strong focus on plumbing who can independently diagnose and resolve issues with HVAC, water/steam processes, and other building infrastructure. This role is essential for ensuring our client's facilities operate safely and efficiently, requiring a high level of technical expertise and the readiness to respond to on-call emergencies. This position operates under the International Union of Operating Engineers (IUOE Local 99). What your day-to-day will look like: Perform all routine maintenance, repairs, and installations of plumbing, HVAC, and building mechanical systems. Diagnose and troubleshoot critical equipment, including supply air units, exhaust fans, pressure boiler systems, pumps, and valves. Monitor equipmen
Become a part of our caring community Become a valued member of Humana's Internal Review Team as a Grievances & Appeals Representative 2, where you will play a critical role in addressing client concerns and denials. You will perform thorough reviews of clinical documentation to assess whether grievances, appeals, or additional requests are justified. Then, you will provide final determinations utilizing your expertise and collaboration with clinical and other Humana teams. Your contributions will directly support Humana's commitment to delivering high-quality service and making a positive difference in the lives of those we serve. Must be passionate about contributing to an organization focused on continuously improving consumer experiences. Key Responsibilities: Assign cases to team members for submission to an independent entity for 2nd level review. Monitor and record the number of cases assigned to the team, as well as the distribution of cases among individual associates. Operate within established guidelines to maintain work expectations and quality standards, while exercising discretion in prioritizing tasks and managing timelines with minimal supervision. Demonstrate flexibility and resilience in adapting to evolving processes and a fast-paced work environment. Use your skills to make an impact Required Qualifications Minimum of 1 year of customer service experience Minimum of 1 year of data entry experience Experience in a production-driven environment Must have strong experience using multiple Microsoft systems simultaneously (Teams, SharePoint, Excel, etc.) Ability to manage large volume on inventory daily Preferred Qualifications Previous inbound call center or related customer service experi
$60K – $80K/yr
We are seeking a Residential Service Technician in Raleigh, NC to join our team! In this role, you will provide top-tier service to our customers by troubleshooting and maintaining their security systems, ensuring all issues are resolved promptly and accurately. This is an excellent opportunity for someone who enjoys hands-on work, solving problems, and delivering exceptional customer service—all while earning a performance-based income. What You’ll Do: Service and maintain residential security systems, ensuring timely and accurate troubleshooting Perform home walkthroughs to determine optimal configurations and opportunities for additional protection Communicate professionally with customers, connect systems to central monitoring, and provide demonstrations Manage administrative tasks, prioritize safety, and maintain company tools and equipment efficiently What We’re Looking For: High school diploma or equivalent; technical training is a plus Strong sales skills with mechanical aptitude for troubleshooting and repairs Excellent communication, customer service, and a safety-first mindset Professional appearance and demeanor; alarm or telecom experience is a bonus What’s In It For You: $60,000 to $80,000 average annual earnings (hourly training pay and 100% uncapped commission after training) Opportunities for advancement and long-term career mobility Every other weekend off plus company-provided equipment (ie. vehicle, fuel card, iphone, ipad) and paid training) Medical, dental, vision, 401(k) with match, PTO, and special perks like free security systems and educational assistance
Cote Korean Steakhouse, located in the Miami Design District, is the carnivorous vision of proprietor Simon Kim that blends together the dining experience of Korean Barbeque together with the hallmarks of a classic American Steakhouse. Cote serves the highest quality USDA Prime beef accompanied by an impeccable 1200+ label wine list and a suite of classic-but-creative cocktails. We are professionals committed to ensuring exceptional hospitality and service to our customers. At COTE, we follow a simple mantra: 🥩 + 🔥 + 🍸 = 😊 The Restaurant Manager is a dynamic hospitality professional responsible for daily restaurant administration, maintaining facilities and DOH compliance, building & supporting excellent team morale and accountability, building customer relations and problem solving, and supporting the General Manager in all facets of the restaurant’s day to day operations and financial goals. They collaborate with all culinary and front of house departments to run the restaurant harmoniously in an efficient and cost-effective manner. They inspire team members to perform at their highest potential and drive great customer experiences in service nightly. Essential Job Duties & Responsibilities: Hospitality: Promotes the core values and culture of COTE, including but not limited to excellence in food and beverage, service, and hospitality. Liaises between the FOH and culinary team during service. Provides and oversees the service for all VIP customers when on property. Develops positive customer relationships and addresses customer service needs. Responds to customer feedback as needed. Operations: Oversees daily restaurant administration including payroll, opening/closing administration, service floor plans, daily walkthroughs, etc. Manages hourly employees in their daily responsibilities at COTE, providing clear, effective direction. Creates systems of accountability and provides consistent feedback, coaching, and disc
About the Team OpenAI’s User Operations team shepherds our customer’s adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We are looking for a leader to build and scale our Support Engineering team, which will collaborate directly with our strategic enterprise accounts, our product and engineering teams, as well as our field teams to solve some of the most difficult technical problems faced by our customers. You will lead one of the best technical troubleshooting teams at OpenAI, and our customers and Engineering teams will look to you for technical guidance in addressing the most technically difficult issues in our environment. You will play an integral role in building knowledge within the team and be part of strategic initiatives for organizational and process improvements. Working directly with our most strategic customers - You will be crucial to the success of the most innovative, disruptive, and high-scale AI solutions being built with the OpenAI platform. This team will handle high difficulty situations and issues. The team will be global, providing 24x7 technical coverage for our customers. This will be an opportunity to build this new team from first principles - your leadership will determine the future of this organization. The ideal candidate will have a combination of technical capabilities mixed with strong leadership and systems building strength. This role is based in San Francisco, CA. We use a hybrid work model of 3 days
About the Team OpenAI’s User Operations team shepherds our customer’s adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We are looking for a leader to build and scale our Support Engineering team, which will collaborate directly with our strategic enterprise accounts, our product and engineering teams, as well as our field teams to solve some of the most difficult technical problems faced by our customers. You will lead one of the best technical troubleshooting teams at OpenAI, and our customers and Engineering teams will look to you for technical guidance in addressing the most technically difficult issues in our environment. You will play an integral role in building knowledge within the team and be part of strategic initiatives for organizational and process improvements. Working directly with our most strategic customers - You will be crucial to the success of the most innovative, disruptive, and high-scale AI solutions being built with the OpenAI platform. This team will handle high difficulty situations and issues. The team will be global, providing 24x7 technical coverage for our customers. This will be an opportunity to build this new team from first principles - your leadership will determine the future of this organization. The ideal candidate will have a combination of technical capabilities mixed with strong leadership and systems building strength. This role is based in San Francisco, CA. We use a hybrid work model of 3 days
About the Team GTM Growth Engineering builds AI-native products and systems that help OpenAI's go-to-market and B2B marketing organizations operate with greater speed, focus, and leverage. Our mandate is revenue leverage: products tied directly to pipeline quality, customer engagement, seller and marketer productivity, and the speed at which OpenAI can bring its technology to customers. We build the infrastructure and user experiences behind high-impact GTM workflows, including customer context, prioritization, routing, campaign execution, review surfaces, feedback loops, and measurement. Our work combines product craft, applied AI, reliable systems, and thoughtful operational design. About the Role We’re looking for a product-minded Software Engineer to build AI-powered products and full-stack experiences for GTM Growth Engineering. You will own meaningful product slices end to end, from user experience and frontend implementation to backend APIs, integrations, data models, instrumentation, and launch readiness. This is a role for engineers who want to build products that do real work in production. You will partner with Product, Design, Data Science, Sales, B2B Marketing, and operations teams to understand high-value workflows and ship systems that improve customer engagement, pipeline, conversion, and team productivity. The role is ideal for a strong product engineer who can move between product craft, systems engineering, applied AI, and measurable business outcomes. You should be excited to build from ambiguous problem statements, ship quickly, and improve products based on real user feedback. What You'll Do Build AI-powered products and workflows that help sales and B2B marketing teams identify opportunities, coordinate work, and engage customers more effectively. Own full-stack product experiences from prototype through launch, instrumentation, iteration, and production hardening. Design intuitive user journeys that combine polished interfaces, reliable servi
$100K – $150K/yr
CPI Security, a leader in security and automation systems is hiring a Commercial Sales Manager for our team in our Raleigh, North Carolina market. This individual will be responsible for profitable growth and strategic planning to grow the business solutions department. They will be responsible for cost evaluations, and ongoing budget planning for developing current and new markets in the surrounding areas and must be able to thrive in a competitive, fast-paced sales environment, and have strong leadership skills. This is a fantastic opportunity to earn a great performance-based income, while providing a valuable service to our customers and employees. What You'll Do: Manage the assigned sales force and ensure awareness and training regarding products, services and selling skills in compliance with company policies and procedures Develop strategies with team on how to grow customer base Continuously seek to improve sales efficiencies and employee retention by providing the leadership and training necessary to achieve sales objectives Review sales performances of staff and provide regular feedback, establishing improvement plans as needed Recruit, interview and hire sales professionals to ensure staffing levels are met Conduct regular sales meetings to communicate current sales policies and procedures, sales promotions and branch sales numbers Resolve consumer inquires and complaints regarding installations, product quality, sales price, contract and other relevant business Meet with key customers, assisting Security Consultants with maintaining relationships and negotiating and closing deals Exhibit foresight in recognizing potential problems and develop solutions to overcome obstacles and close deals. What We Are Looking For: Bachelor’s Degree or equivalent experience required Minimum 5 + years industry experience Intermediate to advanced proficiency with the Microsoft Office Suite Proficient in Sales CRM (Salesforce a plus) What We Offer: $100,000
From $180K/yr
Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: Millions of people use Notion — and this number is increasing every day. That means millions of people trust us to deliver a fast, reliable, and secure experience, and we value this more than anything. We want to keep earning trust, while also continuing to amaze our users with the tools they can build in Notion. The AI Platform team is responsible for building the shared foundations that let Notion ship AI products quickly and operate them safely at scale. You’ll join a team of talented engineers focused on making speed and quality compatible: reliability and availability through provider changes, quality and correctness systems like evals and release gates, observability that makes failures explainable, and shared primitives for model integrations, context management, long-running actions, and cost/performance tradeoffs. Notion’s AI platform is vital to helping product teams move faster with production-grade guardrails as models, providers, and AI capabilities rapidly evolve. This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days)
About the Team Consumer Monetization builds the experiences and systems that power how customers purchase and pay for OpenAI products. Our scope spans purchasing flows, payments, subscriptions, and billing, along with the shared capabilities that support new products, offers, and distribution channels. We own both customer-facing experiences and the underlying platforms that power them. We partner closely with Product, Design, Growth, Data Science, and engineering teams across OpenAI to make purchasing effective and reliable, and new offerings easier to launch and monetize. About the Role We’re looking for experienced Staff+ engineers with deep iOS or Android expertise and demonstrated experience contributing beyond mobile to frontend web or backend development. You’ll shape and build purchasing and subscription experiences across mobile applications, web, and supporting product APIs. The work spans improving conversion, performance, and reliability, building reusable components, and enabling new product launches. You’ll combine product judgment with technical depth to set direction, lead initiatives across teams, and remain hands-on through implementation and delivery. Approximately 50% of the work will initially be native mobile development, with the remainder across web and product APIs. We’re looking for engineers who enjoy working across the stack and have concrete examples of doing so professionally. Depth in either iOS or Android is required; experience in both is not required. This role is based in San Francisco, with three days per week in the office. In this role, you will: Architect and build purchasing and subscription experiences across native mobile, mobile web, and supporting product APIs. Partner with Product, Design, and Growth to identify customer needs, prioritize improvements, and shape technical direction for purchasing experiences. Improve conversion, performance, and reliability through experimentation, product analytics, and customer insights
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