Guest Service Associate in United States

The Product Manager, Mobile shapes the strategy, roadmap, a value delivery of the Topgolf app, setting direction for how offerings and initiatives from across the business come to life on mobile. You'll partner closely with mobile product domain team members, and collaborate cross-functionally with other teams and departments to deliver a great mobile experience for our guests. Location & Travel This role is based at Topgolf HQ in Dallas, TX, with an expectation of four days per week in the office and one day remote. Includes up to 5% travel for team offsites or venue visits. About the Role At Topgolf, many roads lead through one place: the mobile app. Whenever the business plans to ship something new, someone has to decide what that means for mobile, and why it matters to the guest holding the phone. That's you. You'll own the roadmap: deciding what gets built, in what order, and what success looks like, grounded in what's best for the business and most valuable for our guests. This is a fast-moving environment, and we need someone who can make confident calls and adjust course thoughtfully as new information comes in. Job Responsibilities Own and prioritize the mobile app roadmap so every shipped feature earns its place by solving a real guest need or business objective Define and communicate product vision, strategy, and roadmap to internal teams and stakeholders, including tradeoffs and decisions along the way Lead design and engineering toward shipped outcomes without formal authority over those teams Translate business goals, user feedback, market trends, and competitive analysis into prioritized initiatives with clear success metrics, and write specs and initiative briefs used directly by designers and engineers Convert the need to understand a feature's performance into concrete analytics measurements and goals, then use that data t

ABOUT TOPGOLF Topgolf is where golf meets a great time. We're a high-energy sports entertainment venue where every shift is different, every guest brings their own energy, and the people who work here make it all happen. If you're looking for a place to grow, have fun, and be part of something bigger than a job description, you're in the right place. WHAT WE’RE SEEKING Are you someone who likes to figure out how things work, fix what’s broken, and take pride in keeping a complex venue running smoothly? Do you bring a hands-on approach, a willingness to learn, and the kind of reliability that a maintenance team can count on? Can you troubleshoot a repair issue, respond to a maintenance call, and manage your supplies and tools — all in the same shift? We’re looking for a Facilities Associate who wants to build real maintenance skills in a dynamic, high-energy environment. No experience is required — we will train you. You’ll keep the venue, grounds, technology, and game systems in top shape while also engaging with guests and supporting a team that takes the guest experience seriously. If you’re motivated, mechanically curious, and ready to grow, this is your role. THE ROLE The Facilities Associate (Maintenance Technician I) is responsible for the maintenance, repair,

ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf—and a genuinely energizing place to build a career. Every year, guests visit our venues for an experience that’s hard to find anywhere else: hitting golf balls toward a target-lined outfield, tracking every shot in real time, enjoying great food and drinks, and connecting with friends, family, and coworkers. With more than 100 venues worldwide and proprietary Toptracer technology integrated into our guest experience and licensed globally, Topgolf operates at the intersection of entertainment, technology, and hospitality. We are a growing, dynamic business with meaningful opportunities to innovate, scale, and continuously improve how we support our teams and our guests. WHAT WE’RE SEEKING The Graphic Designer is responsible for creating and developing creative materials for promotions, advertisements, national campaigns, and various marketing mediums. Using the Brand Book as a reference, this role works directly with members of the Creative and Marketing teams to implement brand standard collateral while working at a highly efficient pace. This role touches brand extension creative needs in addition to Topgolf venue needs, and will interact with a supervisor several times a week to receive guidance and feedback. WHAT YOU WILL DO Key Responsibilities Implement concepts and visual direction from the Senior Graphic Designer, contributing to creative strategy on all Topgolf brand-related projects Design marketing materials including brochures, website banners, presentations, ads, professional announcements, and other custom projects as requested Maintain asset libraries and creative archives Ensure timely, accurate completion of creative tasks across Marketing, Operations, Food & Beverage, IT, Strategic Partnerships, and Communications <li

ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverages , events, and entertainment into one experience that keeps guests coming back. WHAT WE’RE SEEKING What do you think about food from the guest's first impression of the last bite? Are you as comfortable talking about food cost and labor efficiency as you are developing menus that excite people? Can you build a kitchen culture that performs under pressure and takes pride in what they put out? We are looking for an Executive Culinary Manager who leads a culinary operation with both creativity and business discipline. Someone who develops their team drives quality and consistency at scale and brings an operator's mindset to every decision. The food here matters. It is part of the experience, not an afterthought. If you want to lead a culinary program people talk about, bring your standards here. THE ROLE The Executive Culinary Manager leads all culinary operations at the venue, ensuring guests receive exceptional, consistent, best-in-class dining experiences. This role requires two critical skill sets: deep

Topgolf | Facilities Associate Job Description ABOUT TOPGOLF Topgolf is where golf meets a great time. We're a high-energy sports entertainment venue where every shift is different, every guest brings their own energy, and the people who work here make it all happen. If you're looking for a place to grow, have fun, and be part of something bigger than a job description, you're in the right place. WHAT WE’RE SEEKING Are you someone who likes to figure out how things work, fix what’s broken, and take pride in keeping a complex venue running smoothly? Do you bring a hands-on approach, a willingness to learn, and the kind of reliability that a maintenance team can count on? Can you troubleshoot a repair issue, respond to a maintenance call, and manage your supplies and tools — all in the same shift? We’re looking for a Facilities Associate who wants to build real maintenance skills in a dynamic, high-energy environment. No experience is required — we will train you. You’ll keep the venue, grounds, technology, and game systems in top shape while also engaging with guests and supporting a team that takes the guest experience seriously. If you’re motivated, mechanically curious, and ready to grow, this is your role. THE ROLE The Facilities Associate (Maintenance Technician I) is responsible for the maintenance, repair, and upkeep of Topgolf’s venue, grounds, equipment, and systems. You’ll complet

ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf—and a genuinely energizing place to build a career. Every year, guests visit our venues for an experience that’s hard to find anywhere else: hitting golf balls toward a target-lined outfield, tracking every shot in real time, enjoying great food and drinks, and connecting with friends, family, and coworkers. With more than 100 venues worldwide and proprietary Toptracer technology integrated into our guest experience and licensed globally, Topgolf operates at the intersection of entertainment, technology, and hospitality. We are a growing, dynamic business with meaningful opportunities to innovate, scale, and continuously improve how we support our teams and our guests. WHAT WE’RE SEEKING The Sales Business Operations Manager serves as the operational backbone of the Sales Business Operations team, owning the coordination, intake, communication, and execution that keeps programs, products, and projects moving across the sales organization. This role provides dedicated operational and commercial product support, acting as the critical bridge between venue teams, leadership, and cross-functional partners. The ideal candidate is a hands-on operator who thrives in the details, excels under fast-moving deadlines, and adapts quickly in a consistently evolving environment, bringing a proactive, solutions-oriented mindset to every challenge. WHAT YOU WILL DO Key Responsibilities Manage sales support channels and serve as the primary point of contact for non-systems field inquiries, including application, technology, and accounting-related questions and needs, investigating and triaging issues and providing both immediate and long-term scalable solutions, escalat

ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverages , events, and entertainment into one experience that keeps guests coming back. WHAT WE’RE SEEKING What do you think about food from the guest's first impression of the last bite? Are you as comfortable talking about food cost and labor efficiency as you are developing menus that excite people? Can you build a kitchen culture that performs under pressure and takes pride in what they put out? We are looking for an Executive Culinary Manager who leads a culinary operation with both creativity and business discipline. Someone who develops their team drives quality and consistency at scale and brings an operator's mindset to every decision. The food here matters. It is part of the experience, not an afterthought. If you want to lead a culinary program people talk about, bring your standards here. THE ROLE The Executive Culinary Manager leads all culinary operations at the venue, ensuring guests receive exceptional, consistent, best-in-class dining experiences. This role requires two critical skill sets: deep culinary expertise and strong peo

ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverages , events, and entertainment into one experience that keeps guests coming back. WHAT WE’RE SEEKING Do you see a building and immediately understand what it takes to keep it operating at its best? Are you proactive about maintenance, disciplined compliance, and confident managing vendors, budgets, and unexpected problems at the same time? We are looking for a facilities Manager who takes full ownership of the physical environment. Someone who understands that the guest experience starts when they pull into the parking lot, and that a well-maintained facility reflects the standards the whole team holds. Reactive maintenance is a last resort. Proactive leadership is the expectation. If you take pride in a facility that is always ready, this is the role that matters . THE ROLE The Facilities Manager leads the Facilities team in maintaining and improving every aspect of the venue; from the game system and entertainment technology to HVAC, electrical, plumbing, buildi

Topgolf | Porter Job Description ABOUT TOPGOLF Topgolf is where golf meets a great time. We're a high-energy sports entertainment venue where every shift is different, every guest brings their own energy, and the people who work here make it all happen. If you're looking for a place to grow, have fun, and be part of something bigger than a job description, you're in the right place. WHAT WE’RE SEEKING Are you someone who takes pride in a clean, well-maintained venue, notices what needs attention before being told, and genuinely cares about the environment guests walk into? Do you work efficiently, follow through on every task, and understand that your work sets the stage for every great guest experience? Can you keep a high-traffic entertainment venue in top shape across an entire shift? We’re looking for a Porter who takes real ownership of the venue’s cleanliness and presentation. You’ll complete housekeeping tasks, maintain restrooms and public areas, monitor supplies, assist with minor repairs, and help keep every corner of the venue guest-ready. If you take pride in your work and you understand that a clean venue is a great venue, this is your role. THE ROLE The Porter is responsible for the cleanliness, organization, and upkeep of Topgolf’s public areas, restrooms, and venue spaces. You’ll work under the direction of the Facilities team to complete housekeeping tasks, maintain safety

ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverages , events, and entertainment into one experience that keeps guests coming back. WHAT WE’RE SEEKING What do you think about food from the guest's first impression of the last bite? Are you as comfortable talking about food cost and labor efficiency as you are developing menus that excite people? Can you build a kitchen culture that performs under pressure and takes pride in what they put out? We are looking for an Executive Culinary Manager who leads a culinary operation with both creativity and business discipline. Someone who develops their team drives quality and consistency at scale and brings an operator's mindset to every decision. The food here matters. It is part of the experience, not an afterthought. If you want to lead a culinary program people talk about, bring your standards here. THE ROLE The Executive Culinary Manager leads all culinary operations at the venue, ensuring guests receive exceptional, consistent, best-in-class dining experiences. This role requires two critical skill sets:

ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverages , events, and entertainment into one experience that keeps guests coming back. WHAT WE’RE SEEKING Do you see a building and immediately understand what it takes to keep it operating at its best? Are you proactive about maintenance, disciplined compliance, and confident managing vendors, budgets, and unexpected problems at the same time? We are looking for a facilities Manager who takes full ownership of the physical environment. Someone who understands that the guest experience starts when they pull into the parking lot, and that a well-maintained facility reflects the standards the whole team holds. Reactive maintenance is a last resort. Proactive leadership is the expectation. If you take pride in a facility that is always ready, this is the role that matters . THE ROLE <div

ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf—and a genuinely energizing place to build a career. Every year, guests visit our venues for an experience that's hard to find anywhere else: hitting golf balls toward a target-lined outfield, tracking every shot in real time, enjoying great food and drinks, and connecting with friends, family, and coworkers. With more than 100 venues worldwide and proprietary Toptracer technology integrated into our guest experience and licensed globally, Topgolf operates at the intersection of entertainment, technology, and hospitality. We are a growing, dynamic business with meaningful opportunities to innovate, scale, and continuously improve how we support our teams and our guests. WHAT WE'RE SEEKING The Senior Accountant will support the Accounting team's monthly, quarterly, and annual close process, with a focus on prepaid and accrued expenses, payroll accounting, and construction and fixed asset accounting. This includes, but isn't limited to, reconciling balance sheet accounts, supporting internal and external audits, and serving as the accounting point of contact for a designated group of venues. This position will work cross-functionally to ensure accurate, timely financial reporting, and will help develop and document stronger accounting processes, controls, and use of AI-driven tools. WHAT YOU WILL DO Key Responsibilities Produce accurate, timely financial statements as part of the Accounting team's monthly, quarterly, and annual close process, including the external audit Maintain, amortize, and reconcile prepaid expenses, and record accurate accruals through searches for unrecorded liabilities Record and reconcile payroll, commission, and bonus accruals, including related reclassing and true-up entrie

About Topgolf Topgolf is a sports entertainment company that has changed how millions of people experience golf—and a genuinely energizing place to build a career. Every year, guests visit our venues for an experience that's hard to find anywhere else: hitting golf balls toward a target-lined outfield, tracking every shot in real time, enjoying great food and drinks, and connecting with friends, family, and coworkers. With more than 100 venues worldwide and proprietary Toptracer technology integrated into our guest experience and licensed globally, Topgolf operates at the intersection of entertainment, technology, and hospitality. We are a growing, dynamic business with meaningful opportunities to innovate, scale, and continuously improve how we support our teams and our guests. What We're Seeking The Video & Motion Designer is responsible for creating engaging video and motion content across paid media, organic social, in-venue experiences, digital marketing, and internal communications. This role combines video editing, motion graphics, animation, and post-production expertise to bring creative concepts to life while maintaining Topgolf brand standards. The ideal candidate is equally comfortable assembling narrative-driven video content, creating motion graphics, and delivering platform-specific assets at a high volume and quality in a fast-paced, collaborative environment. What You Will Do Key Responsibilities Assemble raw footage into polished, engaging videos following provided briefs and creative direction Manage the full post-production workflow, from media management and rough cuts through color correction, audio mixing, and final delivery Create original motion graphics, animated assets, and kinetic typography for marketing campaigns, social media, venue experiences, games, web, and app experiences Develop platform-specific video

ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf—and a genuinely energizing place to build a career. Every year, guests visit our venues for an experience that's hard to find anywhere else: hitting golf balls toward a target-lined outfield, tracking every shot in real time, enjoying great food and drinks, and connecting with friends, family, and coworkers. With more than 100 venues worldwide and proprietary Toptracer technology integrated into our guest experience and licensed globally, Topgolf operates at the intersection of entertainment, technology, and hospitality. We are a growing, dynamic business with meaningful opportunities to innovate, scale, and continuously improve how we support our teams and our guests. WHAT WE'RE SEEKING The Public Relations Manager drives buzz-worthy moments and earned media coverage for Topgolf, serving as a public voice of the brand and highlighting our company's role This role will have high visibility across the company and advise senior leaders on external communications efforts. WHAT YOU WILL DO Key Responsibilities Foster relationships with relevant media contacts, building a mutually beneficial relationship Prepare leaders across the company for interviews with the media, compiling briefing documents and rehearsing as needed Serve as a subject matter expert for best practices in grammar, messaging, writing, and style Conduct media outreach on everything from seasonal promotions to major PR initiatives, in partnership with our PR agency Own the press release process, from writing and coordinating approvals to distributing and reporting Media train fellow team members across the company as needed in preparation for interviews Provide external messaging guidance and creation for any ne

ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf—and a genuinely energizing place to build a career. Every year, guests visit our venues for an experience that's hard to find anywhere else: hitting golf balls toward a target-lined outfield, tracking every shot in real time, enjoying great food and drinks, and connecting with friends, family, and coworkers. With more than 100 venues worldwide and proprietary Toptracer technology integrated into our guest experience and licensed globally, Topgolf operates at the intersection of entertainment, technology, and hospitality. We are a growing, dynamic business with meaningful opportunities to innovate, scale, and continuously improve how we support our teams and our guests. WHAT WE'RE SEEKING The Senior Venue Marketing Specialist will work with various Topgolf locations (US) nationwide in support of local and regional marketing-related efforts. This includes, but isn't limited to, fielding venue inquiries, supporting ongoing campaigns and initiatives, ensuring brand standards are maintained, and supporting the development of marketing plans and assets. This position will work cross-functionally to ensure achievement against traffic goals, and will maintain the venue marketing calendar, owned channel calendar, and brand asset schedule. WHAT YOU WILL DO Key Responsibilities ● Serve as liaison between the venues and the Brand team, fielding inquiries, providing information and resources, and problem solving ● Effectively support venue marketing initiatives, using creativity, strategic thinking, and an understanding of brand goals and priorities to ensure promotions and programs are successful ● Collaborate cross-functionally to ensure that brand standards are maintained across all US venues with all Player-facing signage and branded spaces ● Field and research market engagement oppo