Lead Senior Technical Enablement Program Manager in United States

About the Team OpenAI’s Client Platform Engineering (CPE) team delivers trusted devices at scale: secure by default, reliable by design, and effortless to use. We own platform capabilities across macOS, Windows, iOS, Android, and Linux, spanning endpoint posture and device trust, application delivery, onboarding, updates, telemetry, workflow orchestration, and employee-facing remediation. The team partners deeply with Security, Research, Applied, and specialized engineering groups to enable and protect OpenAI while reducing friction for the people advancing our mission. About the Role As an Engineering Manager for CPE, you will lead a team of engineers responsible for the strategy, delivery, and operation of OpenAI’s cross-platform client foundation. You will combine people leadership with strong technical judgment: setting direction, developing engineers, reviewing architecture and tradeoffs, and creating the operating mechanisms that turn ambiguous needs into durable platform outcomes. This is a high-leverage role at the intersection of security, reliability, developer velocity, and employee experience. CPE is a highly technical platform engineering organization delivering first-party services, automation, observability, and safe fleet operations. We’re looking for a leader who can guide its next chapter, scaling the team and its systems, partnering across the company, and raising the bar for secure, reliable, low-friction experiences across every supported platform. In this role, you will: Lead and develop a high-performing engineering team; hire thoughtfully, coach engineers, create clarity, and foster an inclusive, high-accountability culture that pushes perceived limits. Define and execute a multi-year client-platform strategy and roadmap across macOS, Windows, iOS, Android, and Linux, including how Codex and agents can reshape employee computing. Provide technical direction for endpoint posture, device trust, application delivery, device onboarding, updates,

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. This is not a back-office compliance role and it is not a generic sales-engineering role. You will operate as a named member of deal teams under our pod model: paired with Strategic and Enterprise Account Executives, embedded in their weekly cadences, engaged from first discovery through POC, onsite, close, and expansion. You will be the practitioner in the room that a buyer's CISO or GRC lead trusts — and the internal expert our AEs, SEs, and marketing team build around. What you’ll do as a Subject Matter Expert at Vanta: Serve as the dedicated GRC SME for a book of Strategic/Enterprise Account Executives: join discovery and qualification calls at the earliest deal stages, scope compliance programs against Vanta's platform, and support demos, POCs, workshops, and customer onsites across Compliance, Third-Party Risk Management, Risk Management, and Trust/Questionnaire Automation. Advise prospects on program architecture: multi-framework strategy, shared controls, business-unit and workspace scoping, custom frameworks, and audit sequencing. Answer field questions through our SME channels at customer-forwardable quality — including reviewing and validating AI-agent-generated answers before they reach customers. Our team runs AI-first: you'll use agents daily, act as the quality gate on their output, and (ideally) build tooling of your own. Design and deliver enablement: live sessions for GTM teams, bootcamp scenarios and mock-customer roleplay, async curriculum modules, and review of GRC marketing and SEO content. Own monthly alignment cadences with sales front-line managers; feed structured product feedback to our Product and PM

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. This is not a back-office compliance role and it is not a generic sales-engineering role. You will operate as a named member of deal teams under our pod model: paired with Strategic and Enterprise Account Executives, embedded in their weekly cadences, engaged from first discovery through POC, onsite, close, and expansion. You will be the practitioner in the room that a buyer's CISO or GRC lead trusts — and the internal expert our AEs, SEs, and marketing team build around. What you’ll do as a Subject Matter Expert, GTM at Vanta: Serve as the dedicated GRC SME for a book of Strategic/Enterprise Account Executives: join discovery and qualification calls at the earliest deal stages, scope compliance programs against Vanta's platform, and support demos, POCs, workshops, and customer onsites across Compliance, Third-Party Risk Management, Risk Management, and Trust/Questionnaire Automation. Advise prospects on program architecture: multi-framework strategy, shared controls, business-unit and workspace scoping, custom frameworks, and audit sequencing. Answer field questions through our SME channels at customer-forwardable quality — including reviewing and validating AI-agent-generated answers before they reach customers. Our team runs AI-first: you'll use agents daily, act as the quality gate on their output, and (ideally) build tooling of your own. Design and deliver enablement: live sessions for GTM teams, bootcamp scenarios and mock-customer roleplay, async curriculum modules, and review of GRC marketing and SEO content. Own monthly alignment cadences with sales front-line managers; feed structured product feedback to our Product a

About the Team The Statsig team is responsible for the experimentation, feature rollout, dynamic configuration, and analytics systems that help OpenAI ship products with speed, safety, and evidence. Teams across ChatGPT, Codex, model measurement, monetization, business subscriptions, developer products, and shared infrastructure rely on Statsig to introduce capabilities safely, measure their impact, and make high-confidence product decisions. About the Role As a Product Lead on the Statsig team, you will define how experimentation, rollout, configuration, and analytics become a simple, reliable, and trusted part of how every OpenAI product team ships. You will set strategy across multiple product and platform workstreams, translate company-wide needs into durable capabilities, and help Statsig become a core part of OpenAI’s product development system. We’re looking for a product leader who combines strong product judgment, technical fluency, and deep analytical thinking. You should be comfortable navigating ambiguous customer needs, influencing teams across the company, and balancing rapid adoption with reliability, usability, and measurement quality. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. Travel requirements should be confirmed with the recruiter before publishing. In this role, you will: Define the product vision, strategy, and roadmap for experimentation, feature management, dynamic configuration, rollout safety, and analytics. Partner with product, engineering, research, data, design, and infrastructure leaders to turn recurring launch and measurement needs into reusable platform capabilities. Develop a deep understanding of workflows across ChatGPT, Codex, model measurement, monetization, subscriptions, and developer products, then establish clear priorities across competing needs. Drive adoption by making sophisticated experimentation and analytics c

Coordination Systems provides foundational distributed systems building blocks for internal Datadog platforms. Our services cover sharding, consensus, resource protection, configuration distribution, and much more. We are looking for a manager to lead the Coordination Systems - Storage team. This team provides essential configuration storage and distribution systems that are depended upon by almost every service and pod at Datadog. We power critical runtime configuration (e.g. feature flags), complex control planes (e.g. dynamic sharding configuration), and much more. Storage is one of four subteams within Coordination Systems. If successful, the candidate will have opportunities to lead other growing and impactful areas such as Resource Protection. At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What You’ll Do: (Describe role responsibilities here/max 6 bullets) Lead a core team of 5 engineers (distributed, with majority in NYC) Lead ceremonies, prioritize and delegate project Stay hands-on with the code, e.g. isolated features, small remediations, investigation follow ups Stay actively involved in operations, incidents, root cause analysis, etc. Constantly promote a culture of operational excellence, organizing gamedays, conducting operational reviews, staying proactive with reliability Who You Are: (Describe role qualifications here/max 6 bullets) Strong distributed systems skills, able to understand and account for a variety of failure modes, well-versed in end-to-end o11y, validation testing, simulation setup, etc. Worked on platform teams before, providing critical infrastructure to internal stakeholders Experienced in handling significant incidents, both as a responder and follow-up ow

Technical Program Manager – Applied Infrastructure About the Team The Applied team safely brings OpenAI’s technology to the world, powering products like ChatGPT, and the APIs for GPT and more. Behind these products is a complex and rapidly evolving infrastructure platform that enables scale, performance, and safety. The Applied Infrastructure TPM team partners across engineering to lead foundational programs that ensure OpenAI’s infrastructure can meet current and future demand. About the Role We’re looking for a seasoned Technical Program Manager to drive critical infrastructure programs across the Applied organization. This TPM will focus on cross-cutting initiatives such as general compute capacity planning, process transformation, cost and quota attribution and optimization, and coordination across infrastructure and product stakeholders. There will also be focus on evolving OpenAI’s infrastructure to support growth, scale and new products. This work is core to how OpenAI manages and grows its infrastructure footprint in a disciplined, scalable way. Location: San Francisco, CA (Hybrid – 3 days/week in-office) In this role, you will: Serve as the DRI for complex infrastructure programs spanning CPU planning, orchestration, and other resource management domains (e.g. networking, storage). Build and operationalize systems to capture demand signals, model future capacity needs, and align infrastructure planning across internal teams and partners external to the company. Partner closely with Infrastructure, Product and Finance teams to forecast infrastructure usage patterns and ensure supply/demand alignment. Lead cost attribution and quota enforcement programs to promote stability and ensure equitable access to resources across teams. Drive simplification and standardization of infrastructure tooling and processes across Applied and Infra organizations. Drive cross functional programs to evolve our infrastructure to support new growth and scale Work with external v

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Platform Sales team works with B2B Software Platforms to help them facilitate payments for their customers using our Stripe Connect product. Software Platforms, also known as B2B Indirect, are software platform businesses who serve other businesses. Platforms already using Stripe include Shopify, Lightspeed and Mindbody. What you’ll do Responsibilities Recruit, train and lead a team of new business sales professionals Develop both the long-term vision and strategy for the team and manage day-to-day operations Be accountable for increasing revenue and scaling the team Coach, mentor and guide the team in developing consultative and solution-based sales skills Effectively work cross-functionally across the organization to shape Stripe’s solutions to meet client needs Inspire, motivate and enable individual development to promote career growth of direct reports Who you are We are looking for a self-starting leader who has demonstrated success dealing with ambiguity, operating in a high-growth environment, and solving complicated problems with limited oversight. Ideal candidates will have management and leadership experience scaling a technology sales team, superior communication skills, and a knack for understanding unique customer needs. Minimum requirements 13+ years of technology sales experience with 5+ years of people management experience Experience hiring, training and coaching a high-performance sales team Ability to build rela

Biohub is the first large-scale initiative bringing frontier AI models, massive compute, and frontier experimental capabilities under one roof. We're building a general-purpose system to accelerate scientific discovery, integrating frontier AI models, biological foundation models, and lab capabilities, with the ultimate goal of curing disease. Our technology powers scientists around the world, translating AI capabilities into tools that accelerate research everywhere. The Team The Chan Zuckerberg Biohub New York is an independent nonprofit research institute that brings together three powerhouse universities - Columbia University, The Rockefeller University, and Yale University - into a single collaborative technology and discovery engine. Biohub itself supports some of the brightest, boldest engineers, data scientists, and biomedical researchers to investigate the fundamental mechanisms underlying disease and develop new technologies that will lead to actionable diagnostics and effective therapies. We are guided by our values of scholarly excellence; disruptive innovation; hands-on engineering/hacking/building; partnership and collaboration; open communication and respect; inclusiveness; and opportunity for all. Our Vision We pursue large scientific challenges that cannot be pursued in conventional environments We enable individual investigators to pursue their riskiest and most innovative ideas The technologies developed at Biohub facilitate research by scientists and clinicians at our home institutions and beyond Diversity of thought, ideas, and persp

About the Team OpenAI’s User Operations team shepherds our customer’s adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We are looking for a Support Program Manager to join our Support Delivery team. This role is an exciting opportunity to help define and implement foundational support practices that will scale with OpenAI’s growth. You will lead efforts to establish new operational frameworks, driving process alignment with various internal teams, and leading tooling and automation projects. This position offers the chance to make a significant impact in shaping customer experience while collaborating across multiple teams. We’re looking for people who thrive at the intersection of project management, systems building, data science/data engineering/software engineering, team enablement, and customer advocacy – and enjoy working cross-functionally in a fast-paced, evolving environment. This role is based in San Francisco, CA, and follows a hybrid work model of 3 days in-office per week. Relocation assistance is available. In this role, you will: Lead support delivery programs for Tier 3 frontline delivery for our most strategic customers, including productivity and workflow improvements, team operations, and knowledge management for the Support Delivery team Partner with Support Delivery and cross-functional leadership to define the experience, stand up the program, manage pilots and rollout, and ensure premium operations and playbooks st

About the Team The Product & Platform teams at OpenAI are responsible for delivering the company’s most impactful offerings—such as ChatGPT, our API platform, and new enterprise capabilities—to a global and diverse customer base. These systems must perform at scale and deliver exceptional experiences to developers, consumers, and businesses alike. The ChatGPT infrastructure team is responsible for ensuring that our products can serve rapidly growing demand with the performance, reliability, and quality our users expect. This work sits at the intersection of product demand, model deployment, inference, research, fleet, and capacity. The team translates changing product and model needs into clear capacity decisions and safe, scalable launches. About the Role We are seeking a Technical Program Manager to lead the operating system for Chat capacity and model deployment. You will connect demand forecasting and capacity allocation with model readiness, rollout planning, launch coordination, and post-deployment learning. You will also own mode deployment beyond capacity by working with cross functional teams across research, post-training, inference and product to own mainline model deployment. You will bring structure to constrained-capacity decisions, improve the tooling and mechanisms teams use to prioritize demand, and help new models reach users safely and efficiently. Success requires technical depth, sound judgment under ambiguity, and crisp execution across product, research, infrastructure, and operations teams. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own cross-functional programs for Chat capacity forecasting, allocation, headroom planning, and constrained-capacity operations. Build durable intake, prioritization, and decision mechanisms that connect product demand and model requirements to available serving capacity. Partner

About the Team The Search research team focuses on building the systems that help AI systems find, retrieve, and use information from the world. We aim to make answers more useful and grounded for more than a billion ChatGPT users. About the Role We’re looking for a Technical Program Manager to lead a broad portfolio of research and engineering programs that power search. You’ll partner closely with researchers, engineers, and product leaders to turn ambitious goals into clear plans, resolve dependencies, and move complex technical work forward. This role combines technical depth, product judgment, and hands-on execution. You’ll work across retrieval, indexing, and model improvements, while collaborating with policy, legal, and external data partners. You’ll help teams make informed tradeoffs and build practical ways of working that support a fast-moving research environment. This role is based in San Francisco, CA. In this role, you will: Lead programs across model training, retrieval, large-scale indexing, and search infrastructure. Translate evolving goals into prioritized workstreams with clear owners, milestones, dependencies, and resource needs. Partner with research, engineering, and product leads to define requirements and make tradeoffs across scope, quality, performance, timelines, and cost. Establish program success metrics and use them to guide priorities and track improvements in coverage, answer quality, responsiveness, and trust. Identify technical and cross-functional risks early, drive blockers to resolution, and communicate progress and decisions clearly to teams and leadership. Coordinate with product, policy, legal, and external partners on data access, use, and presentation, helping teams resolve decisions that span technical and non-technical domains. Manage dependencies with data providers and build repeatable processes that help research and engineering teams execute effectively as the search effort grows. You might thrive in this role if you

Coder is looking for an AI Enablement Engineer to help execute our Smart AI roadmap and make AI and vibe coding easier across the company. You’ll work directly with employees to understand what they’re trying to build, answer questions about Smart AI best practices, and remove the technical or process barriers getting in their way. You’ll also turn those needs into shipped improvements. That means building and refining Smart AI journeys, reusable skills, paved paths, and infrastructure enhancements, while partnering closely with the Smart AI Program lead on roadmap execution. You’ll also teach through office hours and sessions, but most of your time will be spent listening, building, troubleshooting, and improving the system around our internal AI community. What you’ll do here Act as a hands-on technical partner for Coder employees using Smart AI, helping them understand best practices, choose the right approach, and work through blockers. Meet with employees across the company to understand their needs, requirements, workflows, and impediments as they build with AI. Answer questions in Slack, meetings, and working sessions about Smart AI tools, models, prompts, harnesses, development environments, and recommended patterns. Identify recurring needs across our internal AI community and translate them into clear requirements for the Smart AI roadmap. Execute against the existing Smart AI roadmap by building and improving reusable journeys, skills, templates, system instructions, and other paved paths. Contribute directly to infrastructure enhancements that make internal AI development easier, more reliable, and more consistent. Build alongside users when useful, using tools like Claude Code and other AI-assisted development workflows to prototype solutions and validate new approaches. Help improve the dedicated development environment employees use for vibe coding, including integrations, connectors, APIs, model access, and supporting infrastructure. Turn one-off que

About the Role As an Account Director for Higher Education in AMER, you will own strategic relationships with colleges, universities, and higher education systems as they move from AI experimentation to responsible, institution-wide transformation. You will work with presidents, provosts, CIOs, CTOs, academic and administrative leaders, researchers, security teams, and procurement stakeholders to define priority use cases, build the technical and governance foundation for deployment, and translate institutional goals into a multi-year AI transformation roadmap. You will own the commercial and customer journey end to end—from territory strategy, pipeline creation, and executive alignment through evaluation, procurement, deployment, adoption, consumption, value realization, and expansion. This is a deeply technical, consultative sales role. You will be expected to understand AI capabilities and limitations, integration patterns, data governance, privacy, security, and change management; partner effectively with technical experts; and remain accountable for measurable customer and revenue outcomes after signature. In this role, you will: Own and execute the AMER higher education territory and account strategy, prioritizing institutions where OpenAI can support meaningful, responsible, and scalable transformation. Create pipeline and lead complex, multi-threaded new-business and expansion opportunities from first engagement through procurement, deployment, adoption, and value realization. Engage credibly with presidents, provosts, CIOs, CTOs, academic leaders, researchers, administrators, security teams, legal, procurement, finance, and end-user champions. Lead cross-functional pursuit and account teams across Solutions Engineering, Customer Success, Product, Research, Security, Legal, and other functions to design evaluations, pilots, technical validation, executive business cases, production deployments, and adoption plans. Translate AI model and platform capabilities

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . We're hiring a Manager, GRC to join our Technology Risk & Controls team within Security and lead second line of defense advisory coverage across critical technology and security domains. This team evaluates risk posture, improves control design, and helps engineering, infrastructure, and security leaders make better, risk-informed decisions. You'll both manage a team and directly own advisory coverage for domains that may include disaster recovery and resiliency, SDLC, artificial intelligence, identity and access management, and supply chain - building trusted partnerships that ensure Coinbase addresses its most critical risks in its most critical functions. What you'll do: Lead second line advisory coverage for key technology and security domains, assessing risk exposure, control effectiveness, policy alignment, and emerging issues across the business. Partner with engineering and technology teams to evaluate domain posture and identify where additional controls, remediation, or governance improvements are needed. Review and challenge the design of new and existing risks and their corresponding controls to ensure our mitigations are scalable, effective, and aligned to business, risk, and regulatory expectations. Drive coordination across risk, controls, policy, audit, and assurance teams to translate incidents, audit findings, and regulatory expectations i

About the Team The Applied AI Engineering team partners closely with customers to help them move from experimentation to production with OpenAI’s technologies. We act as trusted technical advisors, working across customer strategy, architecture, deployment, and adoption to help organizations realize meaningful impact from frontier AI. The Startups segment serves fast-moving, high-growth companies that are often building new products, workflows, and businesses directly on top of AI. These customers move quickly, operate with high ambiguity, and expect practical, creative, and technically rigorous partnership. About the Role We are looking for an Applied AI Engineering Manager, Startups to lead and scale the Startups Applied AI Engineering motion. This team helps high-growth startups move quickly from experimentation to production, unlock meaningful usage, and build durable technical partnerships with OpenAI. This leader will operate in a high-velocity customer segment where founders, CTOs, and technical teams expect speed, judgment, and hands-on problem-solving. They will balance team leadership, technical depth, customer prioritization, and cross-functional influence across Sales, Product, Engineering, Research, and broader go-to-market teams. In this role, you will define how OpenAI supports startup customers at scale: identifying where deep technical engagement can unlock outsized impact, building repeatable deployment mechanisms, and ensuring the team can serve a broad and dynamic customer base without losing quality or strategic focus. In this role, you will: Craft and continuously refine the strategic vision and operating model for the Startups Applied AI Engineering team, aligning it with OpenAI’s broader company objectives and the evolving needs of high-growth startup customers. Lead, mentor, and grow a team of high-performing technical ICs supporting startup customers across AI-native, developer-led, and product-led companies. Help startups move from early e