Lead Technical Quality Program Manager in United States

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. Fraud Data is the data science and machine learning team within Plaid’s Fraud organization, responsible for using data and ML to improve and scale Plaid’s fraud products. Within Fraud Data, the Customer & Product Intelligence team focuses on understanding product performance, uncovering customer insights, and enabling go-to-market teams with data-driven solutions. The team partners closely with customers and GTM teams on fraud analyses and proofs of concept, turning customer learnings into scalable, reusable product capabilities. We also build the metrics, analytics, and data foundations that measure product health, identify opportunities for improvement, and guide product decisions across Plaid’s Fraud portfolio. As a Data Science Manager, you will lead a team responsible for customer-facing data science and Fraud product analytics. You will set the team's roadmap, develop its data scientists, and remain involved in analytical methods, technical reviews, and customer investigations. You will: Set a 6–12-month roadmap with Product, Engineering, and GTM, and assign priorities and responsibilities across the team. Define product metrics, their underlying data, and reporting and

About the Team OpenAI's Environmental, Health & Safety (EHS) team partners across the company to enable safe, responsible growth. This role will be a senior EHS partner to our robotics operations as our operating footprint expands. You will work closely with Robotics, Engineering, Operations, Facilities, Workplace, Construction, Security, People, Legal, and external partners to integrate safety into how our facilities are designed, built, staffed, and operated. About the Role We are seeking a Senior Manager, EHS - Robotics to provide senior, hands-on safety leadership across multiple sites. This role is for an experienced EHS leader who can operate independently in a fast-moving technical environment, anticipate risk before it becomes an incident, and build practical safety systems that scale with the business. Our robotics operations are scaling quickly, with a growing mix of construction, commissioning, workforce expansion, and around-the-clock operations. This creates a complex and evolving risk environment and requires strong preventive planning, consistent field presence, and sustained incident-management oversight. This leader will own site-level EHS strategy and execution for the robotics portfolio while partnering with the broader EHS team on company-wide standards and programs. The successful candidate will look around corners: planning for future ramps, identifying requirements early, influencing design and operating decisions, and creating durable systems that enable teams to move quickly without compromising safety. In this role you will: Serve as a senior EHS partner across robotics R&D operations, owning site-level safety strategy, priorities, and execution as the footprint scales. Anticipate EHS requirements for new operations, equipment, processes, construction phases, staffing ramps, and 24/7 operations, and translate them into practical plans before work begins. Lead proactive risk identification and control across robotics activities, incl

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role Startups are creating many of the most disruptive and category-defining AI applications. The Startup Go To Market team’s mission is to help startups harness the power of AI models to drive these advances. You will lead a team that supports startups building effectively with OpenAI’s APIs, providing access to OpenAI teams and expertise to support their growth. This role is a mixture of technical understanding, vision, partnership, and strategy. This leadership role will be responsible for driving and implementing the sales strategy within our startups segment, recruiting and leading a team of technical sales professionals, and achieving successful deployments with startup customers. The ideal candidate will possess significant sales leadership experience and a comprehensive understanding of AI technologies. This leader will have the capability to adapt to a complex and fast-changing technology environment. Responsibilities will include customer acquisition, account management, owning executive relationships, and more. This individual will need to be a proven leader who can effectively collaborate cross-functionally with product, marketing, developer relations, operations, and core GTM teams, while guiding and mentoring a sales team towards achieving business objectives. This role is based in San Francisco, CA. We use a hybrid work m

About the Team OpenAI’s Client Platform Engineering (CPE) team delivers trusted devices at scale: secure by default, reliable by design, and effortless to use. We own platform capabilities across macOS, Windows, iOS, Android, and Linux, spanning endpoint posture and device trust, application delivery, onboarding, updates, telemetry, workflow orchestration, and employee-facing remediation. The team partners deeply with Security, Research, Applied, and specialized engineering groups to enable and protect OpenAI while reducing friction for the people advancing our mission. About the Role As an Engineering Manager for CPE, you will lead a team of engineers responsible for the strategy, delivery, and operation of OpenAI’s cross-platform client foundation. You will combine people leadership with strong technical judgment: setting direction, developing engineers, reviewing architecture and tradeoffs, and creating the operating mechanisms that turn ambiguous needs into durable platform outcomes. This is a high-leverage role at the intersection of security, reliability, developer velocity, and employee experience. CPE is a highly technical platform engineering organization delivering first-party services, automation, observability, and safe fleet operations. We’re looking for a leader who can guide its next chapter, scaling the team and its systems, partnering across the company, and raising the bar for secure, reliable, low-friction experiences across every supported platform. In this role, you will: Lead and develop a high-performing engineering team; hire thoughtfully, coach engineers, create clarity, and foster an inclusive, high-accountability culture that pushes perceived limits. Define and execute a multi-year client-platform strategy and roadmap across macOS, Windows, iOS, Android, and Linux, including how Codex and agents can reshape employee computing. Provide technical direction for endpoint posture, device trust, application delivery, device onboarding, updates,

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) that benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals together in one organization to accomplish this. In pursuit of this mission, our OpenAI for Government team helps customers understand how to leverage and deploy our highly capable AI products across their organizations. The team comprises Sales, Solutions, Support, Marketing, and Partnerships professionals who collaborate to create valuable solutions and bring AI to as many users as possible. About the role Our OpenAI for Government team has a unique mission to help government customers understand the transformative impact that highly capable AI models can have on their agencies and missions. This role combines technical understanding, strategic vision, partnership management, and a value-driven approach tailored to state and local government customers. This Account Director will own a portfolio of strategic state and local government accounts. The ideal candidate brings deep knowledge of the state and local government landscape, established relationships with government leaders, and a track record of driving technology adoption within complex public sector organizations. You’ll lead key opportunities through the entire sales cycle, from pipeline development through close. You’ll collaborate closely with researchers, engineers, and solution strategists to help government customers advance their missions through AI. This role requires regular travel to engage customers, partners, and industry stakeholders. This role is based in Washington, DC, or San Francisco. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you'll: Manage a focused set of key accounts, developing and executing comprehensive account plans Lead state and local government customers through their AI adoption jour

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. Vanta's App Primitives team owns the shared building blocks that span data structures to UI: comments, notifications, event logs, feature flags, and task management. We own the general infrastructure; product teams own the logic built on top. Getting this layer right unlocks velocity for every team at Vanta. As the Engineering Manager, App Primitives at Vanta, you'll lead the team building the shared product primitives that every Vanta product team depends on, owning the infrastructure layer that makes collaboration, communication, and core workflows possible across the entire platform. Our Engineering Managers develop and grow high-performing teams that deliver significant value to our customers and enable our business to scale. This role sits at the intersection of technical architecture and team development, with real authority to set direction and grow a world-class platform team. Visit our Vanta Engineering Blog to learn more about what our team is working on! What you’ll do as an Engineering Manager at Vanta: Lead and grow the App Primitives team, owning hiring, team health, delivery, and the development of senior engineers and technical leads Own the strategy and roadmap for Vanta's shared product primitives: comments infrastructure, notifications platform, event log, feature flag system (Statsig), and task management Define and steward the interface model between App Primitives systems and product teams, ensuring product teams can build on top of shared infrastructure quickly and safely, without owning the underlying systems themselves Partner closely with product engineering leaders across Vanta to surface developer ne

About the team The OpenAI for Government team is a dynamic, mission-driven group leveraging frontier AI to transform how governments achieve their missions. Our team works to empower public servants with secure, compliant AI tools (e.g., ChatGPT Enterprise, ChatGPT Gov) and mission-aligned deployments that meet government technical requirements with strong reliability and safety. About the role Our Federal Sales team has a unique mission to help government customers understand the transformative impact that highly capable AI models can bring to their agencies and missions. This role combines technical understanding, strategic vision, partnership management, and value-driven strategy tailored specifically to federal customers. You’ll drive key opportunities through the entire federal sales cycle, from pipeline generation to closure. You’ll collaborate closely with researchers, engineers, and solution strategists to help government customers advance their missions through AI. This role is based in Washington DC. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. In this role, you'll: Manage a focused set of key federal accounts, developing and executing comprehensive federal account plans. Lead federal customers through their AI adoption journey, from consideration to successful deployment. Partner with solutions and research engineering to build and execute complex government customer programs and projects. Own and manage a federal consumption revenue target. Oversee consumption revenue forecasting and reporting. Analyze key federal account metrics and provide insights to internal and external stakeholders. Closely monitor the federal landscape (agencies, policies, competitors, partners, etc.) to inform product roadmaps and corporate strategies. Collaborate cross-functionally with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering. Support the recruitment

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. Our Software Engineers deliver high-value products for our customers, and infrastructure that enables our business to scale. Vanta’s team and technology surface are growing quickly, and it’s essential that we invest in the right abstractions and systems to enable us to scale with our business. As a Software Engineer, you’ll be responsible for setting technical direction to enable our product and infrastructure to scale with our business, and driving complex projects across our technical stack.. Your past experience will be leveraged to enable and accelerate Vanta’s growth. Our Senior Software Engineers lead and mentor engineers, delivering high-value products for our customers and infrastructure that enables our business to scale. Our product integrates deeply with the services that present security risk to a company, pulls and analyzes data from those sources, and surfaces potential security threats to our customers in real time with guidance to remediate them. Our business has found incredible product-market fit and has monetized effectively since the day we signed our first customer. We’re growing at a blistering pace, which presents career-defining opportunities for engineers to accelerate their growth and to contribute to a rapidly-scaling company. As a Software Engineer on the Expansion Team, you’ll play a central role in shaping Vanta’s self-serve and product-led growth motion. Instead of working horizontally across compliance workflows, this team focuses on the full post-activation lifecycle—driving retention, expansion, and revenue automation across the product. You’ll build the core systems that power Vanta’s purchasi

About the Team The Core Services organization builds and runs the mission-critical online services that product teams rely on in production. We own foundational distributed systems and platform capabilities that enable reliable execution, high-performance services, and large-scale file/data needs across our products. This team is distinct from developer infrastructure and data infrastructure—our focus is production service foundations and core runtime services. About the Role We’re hiring an Engineering Manager, Core Services to help lead teams responsible for highly reliable, high-scale distributed systems that sit on the critical path for OpenAI products. Your team will own foundational production systems that OpenAI’s product engineering teams build on. You’ll collaborate closely with product and infrastructure partners to ship reliable services quickly, and help scale systems and teams as OpenAI grows. You’ll partner closely with senior engineering leaders to scale the org, mature operations, and drive major platform initiatives. This role requires strong technical ability. You’ll be responsible for: Managing and growing a high-performing team of infrastructure engineers. Leading teams building and operating large, critical production platforms, including cluster reliability, scaling, and rollout safety. Building and operating mission-critical distributed systems with strong operational rigor (SLOs, incident response, capacity planning, reliability). Setting technical direction for platform foundations such as workflow/orchestration capabilities, large-scale file/blob/storage services, and core service foundations. Partnering with a broad set of stakeholders, including product engineering, adjacent infrastructure teams, and (where relevant) finance/cost partners. Coaching, mentoring, and developing engineers and emerging leaders. You might thrive in this role if you: Have significant experience leading teams that run mission-critical infrastructure in production

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the Role Replit is experiencing extraordinary growth across our customer base and seeking a Mid-Market Account Manager with strong communication skills to drive retention, expansion, and customer success. Candidates with Sales or Account Management experience in SaaS, particularly with some technical background (i.e. having some coding knowledge or prior experience at other developer tool companies) are ideal. We believe this role offers a distinctive opportunity for people who excel in client-facing situations and have a passion for customer success and AI. You'll leverage your skills to help customers maximize value from Replit's platform while driving sustainable revenue growth. In this role you will: Execute renewal processes with a focus on expansion and long-term partnership development Serve as the primary relationship owner for your assigned customer portfolio, ensuring high satisfaction and retention Champion customer success by helping businesses realize the transformative potential of AI-powered software creation Lead onboarding programs that accelerate customer time-to-value and platform adoption Guide customers through Replit's rapidly evolving feature set, including Agent 3's autonomous capabilities, Plan Mode, and automation tools Maintain accurate customer health scores and renewal forecasting data in Replit's CRM (Hubspot) Gather and communicate valuable customer feedback, championing their interests within Replit Optimize customers' use of the Replit platform through ongoing training, support, and strategic guidance Required skills and experience: 3-5+ years in a quota-carrying Sales or Account Management role managing a mid-market book in SaaS or developer tools Proven ability to expand product

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the Role We are looking for an AI Agent Security Architect to function as the primary technical authority for Replit’s autonomous and AI agent security blueprint. In this critical role, you will design, implement, and maintain the runtime defense systems, guardrail frameworks, and sandboxing architectures that govern AI agents executing code, invoking tools, and reasoning across our platform. You will be a key technical contributor—leading high-impact AI security initiatives and bridging the gap between non-deterministic AI behavior and rigorous cybersecurity controls for both engineering and executive leadership. What You'll Do AI Agent Security Strategy & Technical Execution AI Agent Security Blueprint: Define the long-term vision and architectural patterns for securing autonomous agent workflows, Model Context Protocol (MCP) integrations, multi-turn reasoning loops, and multi-agent coordination. Runtime Guardrails & Policy Enforcement: Architect and deploy dynamic input/output guardrail systems, semantic firewalls, and real-time intent verification filters to prevent goal hijacking, system prompt leaks, and indirect prompt injections. Agent Execution & Tool Sandboxing: Partner with Infrastructure and AppSec teams to design secure, short-lived, micro-isolated environments (e.g., microVMs, WebAssembly, container sandboxes) where agents can dynamically execute code, run shell commands, and interact with host operating systems safely. Agentic Threat Modeling & Red Teaming: Conduct specialized threat modeling against non-deterministic systems. Lead automated and manual AI red-teaming initiatives to uncover vulnerabilities in RAG context pipelines, vector stores, and tool-calling interfaces. Identity

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As a Senior Software Engineer on the Vanta for Government team, you'll set the technical foundation for Vanta's expansion into the public sector: designing the systems, patterns, and architecture that will power compliance programs from the ground up for government vendors and agencies. The Vanta for Government team is building and evolving Vanta's AI-powered platform for government vendors, federal agencies, and State, Local, and Education (SLED) organizations. Our mission is to make government compliance not easy, but easier: helping organizations automate the heavy lifting across complex frameworks like FedRAMP, CMMC, and NIST, strengthen their security posture, and support mission-critical work with greater confidence. You’ll work directly alongside early design partners to shape new capabilities in real time. We’re growing at a blistering pace, which presents career-defining opportunities for engineers to accelerate their growth and to contribute to a rapidly-scaling company. Visit our Vanta Engineering Blog to learn more about what our team is working on! What you’ll do as a Senior Software Engineer at Vanta: Lead complex projects with multiple stakeholders and engineers to deliver significant impact to our government product line, designing systems that adapt Vanta's core compliance platform to meet the demands of federal agencies, government vendors, and SLED organizations Lead the design and build of net-new product capabilities — including core compliance workflow features that don't yet exist in Vanta's product today — working alongside early design partners to validate and iterate as requirements evolve Partner with

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! The Opportunity As the Creative Director, you will lead the visual and conceptual identity of New Relic across all brand touchpoints—from global enterprise marketing campaigns, digital experiences, and AI product launches to our signature corporate events and executive briefs. You will manage and mentor a talented internal team of designers, copywriters, and multimedia creators, while partnering closely with Product Marketing, Growth Marketing, and Executive Leadership. Your mission is to push the boundaries of B2B tech branding, making the concept of "observability" as visually compelling as it is technically revolutionary. What You’ll Do Shape the Brand Vision: Oversee, evolve, and enforce New Relic’s global visual identity, voice, and brand guidelines across all digital, print, and experiential mediums. Lead & Mentor: Manage a multi-disciplinary team of creatives, fostering a highly collaborative environment that encourages experimentation, technical curiosity, and excellence. Shape Campaign Creative Strategy: Concept and mock up end-to-end creative directions that support multi-channel initiatives, including major product launches, global events, paid media, and digital experiences. Collaborate as One Team: Partner cross-functionally with Product, Demand Gen, and corporate communications to translate deeply technical product capabilities into clear, high-conversion creative assets. Executive Presence & Team Advocacy: Balance hands-on creative mentorsh

About the Team Safety Systems manages the complete lifecycle of safety efforts for OpenAI’s frontier models, ensuring our models are deployed responsibly and have a positive impact on society. Our work spans diverse research and engineering initiatives—from system-level safeguards and model training to evaluation and red-teaming—all aimed at mitigating misuse, misalignment, and maintaining our high bar for safety. We lead OpenAI's commitment to developing and deploying safe Artificial General Intelligence (AGI), fostering a culture of trust, responsibility, and transparency. Our goal is to continuously learn from deployments, distribute AI’s benefits widely, and ensure that powerful tools remain aligned with human values and safety considerations. About the Role We are hiring a Product Manager to focus on risk related to multimodal models. In this role, you will drive initiatives which ensure that OpenAI’s audio, image, and video deployments are safe, impactful, and aligned with user needs and technical innovation. You will clarify strategic priorities, develop safety-focused product roadmaps, and collaborate closely with AI researchers, software engineers, policy experts, and cross-functional partners. This role suits a proactive, technically skilled product manager adept at adversarial thinking and excited to tackle challenging, ambiguous problems through structured analysis and collaborative decision-making. This position is based in San Francisco, CA, with relocation assistance available. In this role, you will: Partner closely with AI research, engineering, data science, policy teams, and other stakeholders to embed safety throughout the development and deployment of multimodal AI models - such as GPT-Live and ChatGPT Images - as well as multimodal capabilities in frontier AI models. Develop comprehensive frameworks for understanding and mitigating deployment safety risks, drawing on data analysis, expert consultation, and adversarial assessments. Define strate

About the Role As a member of the Data team within the Go-to-Market organization, you will help build a data-driven culture, improve decision-making, and advance strategic initiatives through analytics. This is a full-stack data role spanning data modeling, metric definition, visualization, analysis, and self-service tooling. You will build trusted, scalable data sources and products that give the business reliable, actionable insights. The work calls for judgment: you will choose the tool, approach, and level of investment that best fit each problem, from a focused analysis to a durable production data product. As a core partner to the GTM organization, you will address both foundational and ad hoc analytics needs. You will turn complex data into clear narratives that help technical and non-technical audiences understand what is happening, why it matters, and what they should do next. In This Role, You Will Partner closely with GTM teams to proactively identify high-impact questions and translate business needs into data models, metrics, analyses, and scalable technical solutions. Define, source, validate, and operationalize the metrics that guide the business, helping teams incorporate them into planning and day-to-day decisions. Lead cross-functional data projects across established and emerging business areas, including setting the data strategy for greenfield domains. Build scalable data models and pipelines that integrate and transform data from multiple sources into trusted, accessible datasets. Create dashboards, reports, analytical tools, and other data products that enable stakeholders to answer questions independently. Own the lifecycle of metrics, analytical models, and data products from initial exploration and prototyping through production and ongoing maintenance. Choose the most effective approach for each problem—whether an analysis, metric, data model, visualization, or self-service product—based on the audience, urgency, complexity, and expected v