About the Team The AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with retail and consumer businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams. About the Role As an AI Architect, you will be the senior technical owner for a named portfolio of Retail customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business”, shaping each customer's AI strategy and guiding their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact. You will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate business priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value and growth. The Account Director owns commercial strategy; you own the technical strategy, customer journey, and path to production value. You will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed. This role calls for strong industry fluency, sound architectural judgment, and the ability to move confidently between executive strategy and hands-on technical conversations. In this role, you will: Serve as the primary technical advisor and long-term technical relationship owner for a named portfolio of existing customers and pre-sales prospects. Partner with Acco
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Market Finance Lead in United States
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From $80K/yr
Datadog Sales Engineers help qualify and close opportunities with customers and partners by providing technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POCs). Sales Engineers have a voice with the product team to prioritize features based on input from customers, competitors, and partners. Additionally, you will work with various cross-functional teams to resolve customer concerns, escalate issues, advocate for customer needs, and serve as an ambassador for our brand. If you want to join a friendly, passionate team with limitless potential, we'd love to meet you! At Datadog, we place value in our office culture, the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Partner with the Customer Success team to articulate Datadog's value proposition, vision, and technical strategy throughout the sales cycle. Continually learn new technologies to build competitive knowledge, technical skill, and credibility Deliver value-driven product and technical presentations to Datadog customers Have a direct line of communication with the product team to collaborate on feature requests Help clients onboard the product and assist when they run into roadblocks Think creatively to solve a wide variety of technical challenges throughout the sales cycle Who You Are: Has 1 year or more of experience in a technical sales and/or post-sales role Has working knowledge of cloud infrastructure, modern application architectures, observability, and/or DevOps technologies Enjoys collaborating and teaming up with others Demonstrates strong written and oral communication skills Comfortable and confident in delivering technical presentations & demos Can multi-task, manage time well, and be responsive to others Curious, adaptable, and eager to continually learn and expand technica
About the Team The AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with Healthcare & Life Sciences organizations to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams. About the Role As an AI Architect, you will be the senior technical owner for a named portfolio of Healthcare & Life Sciences customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business”, shaping each customer's AI strategy and guiding their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact. You will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate business priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value and growth. The Account Director owns commercial strategy; you own the technical strategy, customer journey, and path to production value. You will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed. This role calls for strong industry fluency, sound architectural judgment, and the ability to move confidently between executive strategy and hands-on technical conversations. In this role, you will: Serve as the primary technical advisor and long-term technical relationship owner for a named portfolio of existing customers and
About the Team The GTM Enablement team helps OpenAI’s customer-facing organizations turn rapidly evolving AI capabilities into consistent, high-quality customer outcomes. We build the onboarding, learning experiences, playbooks, and knowledge systems that help teams develop technical depth, stay current, and confidently guide customers through successful AI adoption. About the Role We’re hiring a Field Enablement Lead, Technical Success to design and scale enablement for our rapidly growing technical customer-facing teams. You will own programs spanning onboarding, continuous skill development, technical pitches and demos, and subject-matter-expert knowledge sharing. Working closely with Technical Success leaders, Product Enablement, and technical SMEs, you will turn complex product knowledge and field experience into practical systems that improve readiness, consistency, and the quality of customer interactions and deployments. In this role, you will: Design, implement, and scale comprehensive enablement programs aligned to Technical Success onboarding, role-based skill development, and ongoing readiness needs. Redefine and operate the Subject Matter Expert (SME) program, creating clear pathways for technical experts to share knowledge and raise technical depth and consistency across GTM. Own and proactively maintain a versioned repository of technical pitches, demos, playbooks, and launch-ready assets. Partner with Technical Success leadership, Product Enablement, and product SMEs to identify skill gaps and deliver targeted learning interventions. Capture, vet, organize, and make field- and SME-generated technical content easy to discover, trust, and reuse. You might thrive in this role if you have: 5+ years of experience in technical enablement, solutions engineering, solutions architecture, technical success, or a related role. A proven track record of designing and scaling technical enablement programs in high-growth SaaS or technology environments. Exceptional
About the Team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Sales team partners closely with customers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity. About the Role We’re looking for an Account Manager to support advertisers in onboarding, launching, and growing on OpenAI’s advertising platform. You will manage a portfolio of partners and serve as a trusted advisor, helping them achieve their business objectives while ensuring a strong and responsible experience on our platform. This role sits at the intersection of relationship management, strategy, and execution. You’ll work closely with Sales to drive long-term partner growth and with internal teams to continuously improve the advertiser experience. This role will be hybrid in Seattle, WA. In this role, you will: Own relationships with a portfolio of advertising partners, serving as their primary point of contact. Guide advertisers through onboarding and campaign launches to ensure strong adoption of OpenAI’s ads products. Analyze campaign performance and provide clear, actionable recommendations to improve outcomes. Identify opportunities to expand partnerships through increased product adoption and incremental investment. Partner cross-functionally with Sales, Product, Analytics, Policy, and Operations to resolve issues and enhance platform value. Surface advertiser feedback and insights to inform product improvements and long-term strategy. Help build scalable processes and best practices that support the growth of OpenAI’s advertising ecosystem. You might thrive in this role if you: Have 5-10+ years of experience in digital advertising, account management, customer success, consulting or a related client-facing role. Have
About the Team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Sales team partners closely with customers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity. About the Role We’re looking for an Account Manager to support advertisers in onboarding, launching, and growing on OpenAI’s advertising platform. You will manage a portfolio of partners and serve as a trusted advisor, helping them achieve their business objectives while ensuring a strong and responsible experience on our platform. This role sits at the intersection of relationship management, strategy, and execution. You’ll work closely with Sales to drive long-term partner growth and with internal teams to continuously improve the advertiser experience. This role will be hybrid in San Francisco, CA. In this role, you will: Own relationships with a portfolio of advertising partners, serving as their primary point of contact. Guide advertisers through onboarding and campaign launches to ensure strong adoption of OpenAI’s ads products. Analyze campaign performance and provide clear, actionable recommendations to improve outcomes. Identify opportunities to expand partnerships through increased product adoption and incremental investment. Partner cross-functionally with Sales, Product, Analytics, Policy, and Operations to resolve issues and enhance platform value. Surface advertiser feedback and insights to inform product improvements and long-term strategy. Help build scalable processes and best practices that support the growth of OpenAI’s advertising ecosystem. You might thrive in this role if you: Have 5-10+ years of experience in digital advertising, account management, customer success, consulting or a related client-facing role
About the Role We’re looking for a senior individual contributor to lead GTM Strategy & Operations for Security & Safety, in close partnership with the Policy team. This role will help translate policy, security, and safety considerations into clear GTM strategies, operating models, launch plans, and scalable execution mechanisms. You’ll work across Product, Policy, Safety, Security, Legal, Data, Sales, Customer Success, Marketing, and Revenue Operations to understand customer and field needs, shape business recommendations, and support the successful adoption of security- and safety-critical products and capabilities. This role is ideal for someone who combines strong strategic and operational judgment with the ability to work effectively on complex policy-adjacent topics. You’ll help ensure that GTM plans reflect relevant policy requirements and that recurring customer and field insights inform future policy and product decisions. In this role, you will: Define the GTM operating model for the Security & Safety program, including ownership, decision forums, planning cadences, and escalation paths. Partner with Policy, Product, Security, Safety, Legal, and Data to translate policy considerations into actionable GTM guidance and operating processes. Develop go-to-market strategy for cybersecurity models, including target customers, use cases, commercialization approach, launch readiness, success metrics, and field enablement. Build mechanisms to capture recurring customer and field needs related to security, safety, application security, and policy implementation. Translate customer feedback and field requirements into recommendations for product roadmaps, policy development, enablement, and operational priorities. Support the operationalization of data-retention policies and related customer or deployment requirements across GTM. Track customer demand, implementation blockers, and market signals to refine GTM strategy and inform Policy and Product partne
From $92K/yr
Datadog Sales Engineers help qualify and close opportunities with customers and partners by providing technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POCs). As a Sales Engineer 2, you will independently own technical engagements throughout the sales cycle, partnering closely with Customer Success Managers to align customer business objectives with Datadog's platform. You will also collaborate across Engineering, Support, Product, and various other cross-functional teams to resolve customer concerns, advocate for customer needs, and serve as a trusted technical advisor throughout the evaluation process. If you want to join a friendly, passionate team with limitless potential, we'd love to meet you! At Datadog, we place value in our office culture, the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Partner with the Customer Success team to articulate Datadog's value proposition, vision, and technical strategy throughout the sales cycle. Deliver tailored product demonstrations and technical presentations that map customer challenges to Datadog solutions. Assist with technical discovery by identifying customer business objectives, technical challenges, and success criteria. Own technical evaluations (POCs) from kickoff through successful completion, proactively driving customer engagement and removing technical blockers. Continually expand your expertise across Datadog's platform while building competitive knowledge and technical credibility. Develop trusted relationships with customer technical stakeholders, communicating business value to buying teams and helping position accounts for a successful long-term partnership that sets the stage for future growth. Contribute to team success by sharing best practices, mentoring newer Sales Engineers, and
About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role Startups are creating many of the most disruptive and category-defining AI applications. The Startup Go To Market team’s mission is to help startups harness the power of AI models to drive these advances. You will lead a team that supports startups building effectively with OpenAI’s APIs, providing access to OpenAI teams and expertise to support their growth. This role is a mixture of technical understanding, vision, partnership, and strategy. This leadership role will be responsible for driving and implementing the sales strategy within our startups segment, recruiting and leading a team of technical sales professionals, and achieving successful deployments with startup customers. The ideal candidate will possess significant sales leadership experience and a comprehensive understanding of AI technologies. This leader will have the capability to adapt to a complex and fast-changing technology environment. Responsibilities will include customer acquisition, account management, owning executive relationships, and more. This individual will need to be a proven leader who can effectively collaborate cross-functionally with product, marketing, developer relations, operations, and core GTM teams, while guiding and mentoring a sales team towards achieving business objectives. This role is based in San Francisco, CA. We use a hybrid work m
About the Role As a Field CTO (Strategic Pursuits) , you will serve as a strategic bridge between our customers, go-to-market (GTM) teams, and product organization. You will partner closely with Sales, Technical Success, and Product to shape high-impact deals, guide customer architecture decisions, and influence our product roadmap based on real-world adoption and feedback. This is a highly cross-functional, externally facing leadership role for someone who combines deep technical expertise with strong business acumen and customer empathy. In this role, you will: Customer & Deal Strategy Partner with Sales, Product and Technical Success teams to support complex, high-value deals as a technical and strategic advisor. Translate customer business needs into scalable technical solutions and architectures. Engage with senior customer stakeholders (CTO/CIO/VP-level) to drive alignment on vision, roadmap, and adoption. Lead technical strategy discussions during key deal stages, including discovery, solution design, and executive presentations. Architecture & Implementation Guidance Guide customers on best practices for deploying and scaling AI-driven solutions in production. Provide architectural oversight across use cases such as LLM applications, integrations, data pipelines, and security. Act as a trusted advisor to ensure long-term success, not just short-term wins. Product & Feedback Loop Bring structured customer insights back to Product and Engineering teams to inform roadmap and prioritization. Identify gaps, opportunities, and emerging patterns from customer deployments. Influence product direction based on real-world usage, scalability needs, and enterprise requirements. GTM Strategy & Thought Leadership Help shape GTM strategies by identifying repeatable patterns across industries and customer segments. Develop scalable frameworks, reference architectures, and playbooks for broader field teams. Represent the company externally through customer en
About the Team OpenAI’s Sales team partners with advertisers to understand their businesses, develop meaningful advertising solutions, and drive long-term growth on the platform while maintaining strong standards for user trust and platform integrity. About the Role This role will focus on growing advertising revenue across the Travel vertical, including airlines, hotels, online travel agencies, tourism boards, travel marketplaces, cruise lines, and adjacent travel brands. You will own the full sales cycle—from prospecting through deal closure—and build strategic relationships with senior travel-industry decision-makers. You’ll help advertisers reach high-intent audiences, improve campaign performance, and develop long-term commercial partnerships that support their business goals. You will work closely with Account Managers and cross-functional partners to ensure successful advertiser outcomes after the sale, while maintaining primary ownership of revenue growth, commercial strategy, and Travel vertical expertise. In this role, you will: Prospect, qualify, and close new advertising opportunities across the Travel vertical. Own and achieve a defined revenue target across an assigned portfolio of travel advertisers. Build relationships with senior advertising, marketing, ecommerce, loyalty, and revenue-management leaders. Develop account plans that connect advertiser goals—such as bookings, destination awareness, loyalty acquisition, app adoption, and seasonal demand—to measurable campaign outcomes. Identify opportunities across major travel moments, including peak booking periods, holidays, events, route launches, destination campaigns, and loyalty promotions. Structure and negotiate complex commercial agreements. Build clear, data-driven business cases that demonstrate advertiser ROI and long-term platform value. Partner with Account Managers to support seamless post-sale transitions, campaign success, renewals, and expansion. Collaborate with Product, Engineering,
About the Team The Applied AI Engineering team partners closely with customers to help them move from experimentation to production with OpenAI’s technologies. We act as trusted technical advisors, working across customer strategy, architecture, deployment, and adoption to help organizations realize meaningful impact from frontier AI. The Startups segment serves fast-moving, high-growth companies that are often building new products, workflows, and businesses directly on top of AI. These customers move quickly, operate with high ambiguity, and expect practical, creative, and technically rigorous partnership. About the Role We are looking for an Applied AI Engineering Manager, Startups to lead and scale the Startups Applied AI Engineering motion. This team helps high-growth startups move quickly from experimentation to production, unlock meaningful usage, and build durable technical partnerships with OpenAI. This leader will operate in a high-velocity customer segment where founders, CTOs, and technical teams expect speed, judgment, and hands-on problem-solving. They will balance team leadership, technical depth, customer prioritization, and cross-functional influence across Sales, Product, Engineering, Research, and broader go-to-market teams. In this role, you will define how OpenAI supports startup customers at scale: identifying where deep technical engagement can unlock outsized impact, building repeatable deployment mechanisms, and ensuring the team can serve a broad and dynamic customer base without losing quality or strategic focus. In this role, you will: Craft and continuously refine the strategic vision and operating model for the Startups Applied AI Engineering team, aligning it with OpenAI’s broader company objectives and the evolving needs of high-growth startup customers. Lead, mentor, and grow a team of high-performing technical ICs supporting startup customers across AI-native, developer-led, and product-led companies. Help startups move from early e
About the Team The Technical Success team helps OpenAI’s customers realize meaningful and sustained value from our technology. We partner with customers throughout their journey—from initial exploration and solution design to production implementation and organization-wide adoption. Applied AI Engineers serve as trusted technical partners to customer executives, engineering teams, product leaders, security organizations, and transformation teams. They combine deep technical judgment with strong customer instincts, translating frontier AI capabilities into secure, reliable systems and durable business outcomes. About the Role We are seeking a Manager to build, lead, and develop a high-performing team of Applied AI Engineers supporting our enterprise customers. You will be accountable for the technical success of a broad and strategically important customer portfolio. You will help your team identify high-value opportunities, design and deploy production-grade AI systems, navigate complex technical and organizational constraints, and expand successful implementations across workflows, teams, and business units. This role requires technical depth, people leadership, customer judgment, and operational rigor. You should be comfortable coaching engineers through architecture and evaluation decisions, engaging directly in high-stakes customer situations, and collaborating with Sales, Solutions Engineering, Product, Research, Engineering, Security, and Legal. You will also help define how we serve enterprise customers at scale by developing effective coverage models, reusable implementation patterns, technical enablement, escalation mechanisms, and systems for turning field insights into high-quality product feedback. In This Role, You Will Build, manage, and develop a high-performing team of Applied AI Engineers supporting large and complex enterprise customers. Own the quality and impact of the team’s work across solution design, implementation, production readiness, adop
About the Team The Applied AI Engineering team is responsible for helping customers turn frontier AI capabilities into real products, workflows, and business impact. We act as trusted technical partners across solution design, architecture, implementation, evaluation, and adoption, working alongside customers to build and scale effective AI applications with OpenAI’s technologies. The Codex Applied AI Engineering team focuses on helping organizations transform how software is built with AI. We partner directly with engineering teams and technical leaders to integrate Codex into their software development lifecycle — from identifying high-impact use cases and designing AI-enabled workflows to implementation, evaluation, and scaled adoption. Our work helps ensure AI-powered software development is effective, reliable, secure, and deeply integrated into how engineering organizations operate. About the Role We are seeking an experienced technical leader to join as Manager, Applied AI Engineering (Codex) , leading a team of Applied AI Engineers responsible for driving successful Codex adoption across strategic customers. Your team will work hands-on with customer engineering organizations to design and build AI-enabled development workflows, solve complex implementation challenges, and establish scalable patterns for AI-powered software development. As a manager, you will shape how these technical engagements operate at scale — setting strategy, coaching engineers, determining where the team can have the greatest impact, and ensuring consistently strong execution across customers. You will serve as both a people leader and senior technical advisor, partnering closely with Sales, Product, Research, and Engineering to translate customer needs and real-world usage into better technical approaches, reusable patterns, and product insights. Success in this role will be measured by meaningful and sustained Codex adoption, successful customer outcomes, and the creation of repeat
About the team The Partnerships team supports OpenAI’s mission by building and managing external relationships that expand product reach, accelerate adoption, strengthen strategic capabilities, and help the company scale responsibly. We partner across the organization to develop ecosystem strategy, create shared value, and support relationships that are critical to OpenAI’s growth. About the role We’re looking for a Partnerships Manager to lead high-impact relationships across technology, product, go-to-market, and operations. You’ll manage a portfolio of strategic external partners—including technology platforms, distribution channels, service providers, and other ecosystem partners—and work closely with internal teams to turn business needs into effective partnership strategies. This role combines relationship management, commercial judgment, and hands-on execution. You’ll help evaluate new partners, negotiate agreements, improve existing programs, and create the operating mechanisms needed to manage partnerships at scale. This role is based in San Francisco or New York in office 3 days a week. In this role, you will Own and deepen relationships with key strategic and ecosystem partners. Develop partnership strategies aligned with OpenAI’s product, go-to-market, and operational priorities. Source, evaluate, and onboard new partners and service providers. Lead commercial negotiations in partnership with Legal, Business Operations, Procurement, Security, and other stakeholders. Translate complex business requirements into clear partner selection criteria and operating plans. Establish performance metrics, governance processes, and regular business reviews for strategic relationships. Identify opportunities to improve economics, service quality, resilience, and scalability across the partner portfolio. Coordinate cross-functional initiatives involving Sales, Product, Engineering, Legal, Security, Marketing, Business Operations, and other partner-facing teams. Monitor
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