About the Team OpenAI’s User Operations team shepherds our customer’s adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We are looking for a Support Program Manager to join our Support Delivery team. This role is an exciting opportunity to help define and implement foundational support practices that will scale with OpenAI’s growth. You will lead efforts to establish new operational frameworks, driving process alignment with various internal teams, and leading tooling and automation projects. This position offers the chance to make a significant impact in shaping customer experience while collaborating across multiple teams. We’re looking for people who thrive at the intersection of project management, systems building, data science/data engineering/software engineering, team enablement, and customer advocacy – and enjoy working cross-functionally in a fast-paced, evolving environment. This role is based in San Francisco, CA, and follows a hybrid work model of 3 days in-office per week. Relocation assistance is available. In this role, you will: Lead support delivery programs for Tier 3 frontline delivery for our most strategic customers, including productivity and workflow improvements, team operations, and knowledge management for the Support Delivery team Partner with Support Delivery and cross-functional leadership to define the experience, stand up the program, manage pilots and rollout, and ensure premium operations and playbooks st
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About the Team OpenAI's Marketing team helps customers understand, adopt, and get value from OpenAI's products and platform. Within Ads Marketing, Partner Marketing is responsible for building the ecosystem that helps advertisers access, activate, measure, and grow on ChatGPT through the partners they already work with. Our team brings that ecosystem to life by meeting advertisers where they already work, while also helping them discover new platforms and capabilities that can strengthen their advertising strategy. We partner with technology, measurement, agency, and other strategic partners to make it easier for advertisers to access ChatGPT Ads, launch and optimize campaigns, measure performance, and grow their investment over time. About the Role ChatGPT Ads is creating a new environment for how people discover products, evaluate options, and make decisions. As advertising in ChatGPT grows, our partner ecosystem will play a critical role in helping advertisers access, measure, and get more value from this new channel. We’re looking for an experienced individual to focus on ads partner marketing to help build and scale the partner marketing function for ChatGPT Ads. In this role, you will develop the strategy, programs, and go-to-market frameworks that activate our ecosystem of technology, measurement, and other strategic partners. You will work closely with partners ranging from global advertising platforms and measurement companies and emerging technology providers. Your goal will be to turn partnerships into meaningful business impact by helping partners bring advertisers onto ChatGPT Ads, accelerate adoption, increase investment, and demonstrate the value of advertising in a conversational environment. This is a highly cross-functional role at the intersection of partnerships, product marketing, sales, communications, and growth. You will help define how we bring partners to market, where we invest, and how we scale successful programs as the ecosystem grows.
About the Team OpenAI Consumer Devices is building the next generation of products that bring powerful AI into people’s everyday lives. Guided by OpenAI’s mission to ensure AGI benefits all of humanity, our team combines world-class researchers, engineers, designers, and operators who care deeply about creating useful, intuitive, and responsible technology. You’ll have the opportunity to work alongside exceptional people on ambitious, zero-to-one challenges at the intersection of hardware, software, and AI. This is a chance to help define an entirely new category of products—and shape how people experience AI in the future. The Systems Integration team is critical in this mission, turning complex hardware-software development into reliable product signals. We validate complete device experiences across software, cloud services, connectivity, accessories, and real-world operating environments, combining hands-on system testing, structured test development, hardware-in-the-loop environments, diagnostics, and automation to uncover issues that component-level testing alone cannot reveal. About the Role As a Systems Test Engineer, End-to-End Validation , you will design and execute end-to-end testing for complex device experiences spanning hardware, software, connectivity, cloud services, and accessories. You’ll translate product behavior and real-world use cases into structured, reproducible test procedures and build test environments that allow failures to be reliably reproduced and diagnosed. You’ll also identify opportunities to automate repetitive or high-value scenarios, working with engineers to turn complex manual workflows into scalable validation systems. Because this is a new category of devices, you’ll have the opportunity to build the end-to-end validation foundation early—shaping test coverage, environments, and workflows from prototype through launch. We’re looking for someone who combines strong systems thinking, hands-on testing skills, technical curiosi
$1M – $1.2M/yr
Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? As a Sales Analytics Analyst, you will join our Sales Operations and GTM Analytics organization, partnering with Sales, Finance, Data Engineering, and Business Systems to make our sales data more reliable, accessible, and actionable. You’ll help build and maintain the data models, reporting, and performance metrics that enable Fin to understand how our sales organization is performing. You’ll also contribute to compensation modeling and reporting, helping ensure that rep attainment and productivity are measured accurately and consistently. This is an opportunity to develop deep expertise in sales analytics while working closely with technical and business partners. We’re looking for someone who is curious, detail-oriented, eager to learn, and excited to use data and AI thoughtfully to solve real operational problems. What will I be doing? Own and maintain foundational sales analytics data models, partnering with Data Engineering to build new models and improve data
Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. The Opportunity Postman is looking for a Senior Demand Generation Manager to drive pipeline growth through high-impact digital demand generation programs anchored in content-led engagement for Fern. This role sits within Revenue Marketing and is focused on turning content and digital channels into a reliable, scalable pipeline engine — connecting content strategy, organic programs, and always-on digital execution to both product-led and sales-led growth motions. You'll own how Postman attracts, engages, and converts high-intent audiences through compelling content experiences across the digital landscape, ensuring every program moves deals forward. We're looking for someone who thinks in terms of pipeline and revenue, not just pageviews or content output — and knows how to build content-driven digital programs that compound over time and scale with the business. What You’ll Do Demand Generation Strategy & Pipeline Execution Develop and execute a content-led digital demand generation strategy aligned to pipeline creation and revenue goals across PLG and SLG motions. Prioritize content investment and channel mix based on pi
About the Team OpenAI’s People team hires, engages, and retains world-class talent to safely build and deploy AGI that benefits all of humanity. The People Analytics team helps leaders make rigorous, evidence-based talent decisions and ensures that the systems supporting those decisions are valid, reliable, fair, and accountable. About the Role As a People Data Scientist focused on AI fairness and bias testing, you will help establish how OpenAI evaluates AI-assisted People systems and high-impact talent processes. You will design and conduct rigorous assessments to identify, measure, and mitigate potential bias across the lifecycle of models, agents, decision-support tools, and automated workflows. Your work will span the entire employee life-cycle, such as hiring, performance, promotion, employee development, workforce planning, etc. You will evaluate both technical systems and the broader human-AI decision processes in which they operate, examining not only model performance but also data quality, measurement validity, differential outcomes, human oversight, and unintended consequences. We’re looking for an experienced data scientist or applied researcher who can translate complex fairness questions into defensible evaluation strategies, scalable testing infrastructure, and clear recommendations for technical teams and senior leaders. This role is preferred to be based in San Francisco, CA. In this role, you will: Define and lead fairness and bias-testing strategies for AI-assisted People processes, models, agents, and decision-support systems from development through deployment and ongoing monitoring. Design rigorous algorithmic audits and validation studies, including adverse-impact analysis, subgroup and intersectional evaluation, error-rate analysis, calibration, measurement invariance, reliability, criterion-related validity, and sensitivity testing. Identify the appropriate fairness criteria for each use case, evaluate tradeoffs among competing definitions
About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the role Sentry is looking for a talented Technical Enablement Director to help drive usage and adoption of our platform through education and enablement. This position will be responsible for strategy, planning, and end-to-end execution of training and educational programs, both internal for our employees, and external for our customers and partners. You are part product evangelist, part multimedia content producer, part teacher who loves to inspire and educate customers. You are a dynamic, thoughtful, creative professional who can translate technology with compelling stories, and uses analytical skills to drive continuous improvement. You will partner closely with cross-functional stakeholders including Marketing, Product, Engineering, and Design. This is a uniquely strategic and operational role with a mix of both internal and external responsibilities. This role requires strong technical expertise and a deep understanding of the Software Development Life Cycle (SDLC) and related technologies. If you’re a technologist with experience working with technical products in customer-facing roles—and you’re eager to join a fast-growing team delivering real value through an exceptional product—we’d love to meet you. In this role you will: Become a Sentry product expert: be intimately familiar all product capabilities, and how how customers are using the product Own the Sentry University virtual learning platform: prepare the curriculum, build the different learning units, create the content, and manage the overall user experience Create a comprehensive training strategy to enable our customers to quickly ramp on our platfor
About the Team OpenAI Consumer Devices is building the next generation of products that bring powerful AI into people’s everyday lives. Guided by OpenAI’s mission to ensure AGI benefits all of humanity, our team combines world-class researchers, engineers, designers, and operators who care deeply about creating useful, intuitive, and responsible technology. You’ll have the opportunity to work alongside exceptional people on ambitious, zero-to-one challenges at the intersection of hardware, software, and AI. This is a chance to help define an entirely new category of products—and shape how people experience AI in the future. The Systems Integration team is critical in this mission, turning complex hardware-software development into reliable product signals. Lab Operations is the physical backbone of that work: we build and maintain the device fleets, test environments, and hardware-in-the-loop labs that let teams test repeatably, understand failures, and ship with confidence. About the Role As a Lab Operations Manager, Systems Integration , you will own the day-to-day operation of a large-scale consumer device test lab. This is a hands-on operations leadership role: you’ll keep device fleets, test rigs, lab infrastructure, inventory, provisioning, maintenance, and logistics running smoothly so engineers and QA technicians have reliable environments for validation and release testing. We’re looking for someone who is highly organized, technically hands-on, comfortable with consumer electronics and lab equipment, and experienced operating complex physical test environments at scale. Because this is a new category of devices, you’ll have the opportunity to build the lab operating model early—shaping the systems, standards, and workflows that support products from prototype through launch. In this role, you will: Own device fleet and inventory: Manage configuration, deployment, tracking, lifecycle, and accurate asset records for a large fleet of consumer devices and test
About the Team OpenAI Consumer Devices is building the next generation of products that bring powerful AI into people’s everyday lives. Guided by OpenAI’s mission to ensure AGI benefits all of humanity, our team combines world-class researchers, engineers, designers, and operators who care deeply about creating useful, intuitive, and responsible technology. You’ll have the opportunity to work alongside exceptional people on ambitious, zero-to-one challenges at the intersection of hardware, software, and AI. This is a chance to help define an entirely new category of products—and shape how people experience AI in the future. The Systems Integration team is critical in this mission, turning complex hardware-software development into reliable product signals. We build the shared infrastructure, tooling, and lab environments that let teams test quickly, understand failures, and ship with confidence. About the Role As a Systems Integration Manager , you will lead the team responsible for device validation infrastructure, test automation, developer tooling, and lab operations. This is a player-coach leadership role: you’ll set technical and operational direction, build and develop a team of engineers and lab operations professionals, and stay close to the architecture and hardest systems problems. You will partner closely with device software, OS, firmware, hardware, reliability, QA, and release infrastructure teams to define validation strategy, improve release readiness, and ensure our test environments and quality signals scale with the product. Because this is a new category of devices, you’ll have the rare opportunity to build the validation foundation early—shaping the systems, standards, and operating model that will support products from prototype through launch. We’re looking for a leader who combines strong technical judgment with people leadership, operational rigor, and experience building reliable systems for complex hardware-software products. This role is b
About the Team OpenAI Consumer Devices is building the next generation of products that bring powerful AI into people’s everyday lives. Guided by OpenAI’s mission to ensure AGI benefits all of humanity, our team combines world-class researchers, engineers, designers, and operators who care deeply about creating useful, intuitive, and responsible technology. You’ll have the opportunity to work alongside exceptional people on ambitious, zero-to-one challenges at the intersection of hardware, software, and AI. This is a chance to help define an entirely new category of products—and shape how people experience AI in the future. The Operating Systems team is critical in this mission, turning sophisticated hardware and AI capabilities into a reliable, trusted platform. Security is central to that work: we define trust boundaries, integrate hardware-backed protections, isolate sensitive context, and establish the guardrails that let AI applications and agents act safely, privately, and under user control. About the Role We’re looking for a Software Security Architect to define the security architecture for OpenAI’s next-generation operating system. You’ll work alongside hardware security architects and partner with operating system, silicon, firmware, privacy, and product teams to protect users, their devices, and their data. This is a senior, hands-on role for someone who can connect operating system internals, hardware-backed security, and real-world product constraints. Your work will shape the platform’s trust model, protect sensitive information, and set the technical foundations for AI that is safe, private, and under user control. In this role, you will: Define the operating system’s security architecture, trust boundaries, privilege model, and protections for sensitive user data. Partner with hardware security architects to integrate roots of trust, secure elements, trusted execution environments, and processor security capabilities into the operating system. Desig
At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. Being an SDR at Vanta is, first and foremost, about hitting targets and driving revenue. But beyond that, it’s about joining a community that is deeply committed to your success and career growth. We believe that the future of our sales organization lies with our SDRs, which is why we place a strong emphasis on enablement and career advancement. You’ll receive the training, support, and mentorship you need to excel, with a clear path to advance within our sales team. This role is hybrid in office in San Francisco or NYC 3 days per week Vanta is in a period of rapid growth, consistently outpacing our targets while maintaining stellar NPS scores. It’s an incredibly exciting time to join our team. As a Vantan, you’ll be part of a talented group of professionals who are passionate about making an impact. Join us, and you’ll not only help shape the future of internet security but also build a rewarding career in a company that truly values and invests in its people. If this sounds like you, and you're excited to join a growing team, we'd love to hear from you. What you’ll do as a Sales Development Representative at Vanta : Raise awareness and generate interest for Vanta through cold calling, emails, and social outreach to prospective customers Manage your own book of accounts and set the strategy for effective book management Develop a deep understanding of Vanta’s value proposition and products to effectively communicate their benefits to prospects. Master the use of tools like Salesforce, ZoomInfo, Outreach, LinkedIn Sales Navigator, and 6Sense to identify and prioritize strategic accounts that support our move upmarket. Organize
About the Team The Integrated Marketing team sits at the center of product, brand, creative, media, research, and GTM work. We partner closely with PMM, Product, Developer Relations, Design, Comms, and agency teams to shape launches and campaigns that are clear, distinctive, and grounded in real audience insight. This is a growing function, so the team needs people who can both raise the quality of the work and build the operating model around it: bringing strong judgment, high agency, and trusted partnership to complex, visible moments. About the Role OpenAI business launches move quickly and often involve new products, model capabilities, or research that can change how businesses operate. We’re looking for an integrated marketing manager to help shape those launches from early strategy through execution. You’ll develop a point of view on the audience, positioning, creative direction, and channels, and help turn complex product and research advances into campaigns that connect with customers. You’ll partner across Product, Product Marketing, Research, Brand, Creative, Communications, Growth, and Sales, along with external agencies. The right person understands technology, has strong strategic and creative instincts, and knows how to bring together the right people and ideas to produce work that is clear, credible, and effective. This is a hybrid role based in San Francisco, with three days a week in the office. In this role, you will: Develop integrated marketing strategies for business product launches, new capabilities, model releases, and research moments. Partner with Product, Product Marketing, and Research to understand what’s changing, identify the right audiences, and shape positioning and launch narratives. Lead campaigns that bring launches to life across creative, communications, customer marketing, developer marketing, growth, sales, and paid, owned, and earned channels. Identify customer stories, product demonstrations, and creative concepts that make
About the Team The Industry Marketing team helps OpenAI bring frontier AI to the industries where it can create meaningful, measurable impact. We work across Product, GTM, Communications, Partnerships, Policy, Security, and Research to translate model and product capabilities into industry narratives, field motions, customer proof, and launch programs that help enterprises adopt AI responsibly. About the Role As Product Marketing Manager, Cybersecurity, you will help define how OpenAI brings frontier AI to cyber defenders. This role sits at the center of Daybreak, OpenAI’s cybersecurity initiative to help defenders see risk earlier, act sooner, and build software that is resilient by design. You will shape the market narrative, build the field-facing operating system, and coordinate cross-functional execution across product launches, customer proof, partner moments, events, and account-based campaigns. You will help senior security leaders understand how OpenAI models, Trusted Access for Cyber, Codex Security, and related workflows can support real defensive work. We’re looking for a product marketer who combines strategic narrative, technical curiosity, enterprise go-to-market judgment, and program leadership. The right person can turn fast-moving capabilities into clear positioning, credible assets, and practical field execution. In this role, you will: Own positioning and messaging for OpenAI’s cybersecurity offering, including Daybreak, Trusted Access for Cyber, Codex Security, and related product surfaces. Build field-ready assets for account directors, solutions engineers, security leaders, and executive audiences, including first-call decks, one-pagers, use-case libraries, customer stories, and proof-point packages. Translate frontier model capabilities into simple, accurate, and defensible go-to-market language for senior enterprise buyers and security practitioners. Partner with Product, Research, Security, Policy, Communications, Partnerships, and GTM to c
About the Team About the Team: Our team brings OpenAI’s most capable technology to the world through our products. We've released ChatGPT, GPT5.6, and Codex. We empower consumers and developers alike to use and access our state-of-the-art AI models, allowing them to do things that they’ve never been able to before. Across all product lines, we ensure that these powerful tools are used responsibly. This is a key part of OpenAI’s path towards safely deploying broadly beneficial Artificial General Intelligence (AGI). Safety is more important to us than unfettered growth. The Youth Well-Being team focuses on helping young people have safe, age-appropriate, and positive experiences with AI. The team builds features such as age prediction, parental controls, and access to crisis support resources when people need help. Their work brings together product, policy, safety, research, and operations to keep improving how ChatGPT supports teens and families. About the Role We’re looking for an experienced Product Manager for OpenAI’s Youth product efforts. This role will shape how teenagers benefit from AI across OpenAI’s products. This is a high-impact role with the opportunity to improve daily life for millions of people. You’ll work closely with engineering, design, research, policy, legal, communications, finance, and operations teams. This position is based in San Francisco, CA, with relocation assistance available. In this role, you will: Create age specific product experiences for <18 users Identify user needs and turn them into high-impact product opportunities, owning products end-to-end, from concept through launch and iteration. Build experiences that balance usefulness, simplicity, trust, safety, and accessibility. Define success metrics and use data and research to guide roadmap decisions. Partner cross-functionally to execute quickly and effectively. You might thrive in this role if you: Have 10+ years of product management experience leading large-scale consum
About the Team The Health team, within OpenAI’s broader Personal AGI organization, has a mission to ensure AGI improves health for all humanity. Improving human health will be one of the defining impacts of AGI. Hundreds of millions of people already turn to ChatGPT for questions about their health and millions of clinicians use it weekly to support care delivery. Increasingly capable models create an opportunity to make high-quality medical intelligence more accessible across patients and clinicians—raising the floor of human health—and accelerate the new capabilities and scientific advances that raise the ceiling of human health. Our job is to make those benefits real. We work across the full model stack—pretraining, midtraining, reinforcement learning, post-training, evaluations, harnessing, and deployment—and connect that research to the patients, clinicians, and real-world outcomes we aim to improve. About the Role We’re looking for an exceptional, hands-on researcher who wants to build frontier health capabilities and turn them into impact at scale. This is a role for someone who can take an important, underdefined problem from 0→1: identify the right bet, build what’s needed to test it, and drive it all the way to a measurable improvement in the models and products we actually ship. We’re especially excited about two kinds of people: researchers with the technical depth to move the frontier in pretraining, reinforcement learning (RL) / post-training, or evals; and researchers with real depth in developing frontier biomedical AI capabilities. Prior experience in healthcare is helpful but not required. Research excellence, velocity, ownership, and alignment with the mission are most important to us. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own a high-leverage research direction end to end—from deciding which problem matters and h
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