The Facilities team manages our workspaces globally, with the purpose of providing safe, healthy, and productive work environments for our people, within our flexible, hybrid working world. Who You Are: You are a highly organized, proactive, and service-focused professional who thrives on creating exceptional workplace experiences. Acting as the primary on-site representative for the Facilities Dept you take ownership of the day-to-day office environment and are passionate about delivering a seamless experience for employees, visitors, executives, and stakeholders. You bring a concierge-style approach to workplace support, anticipating needs, solving problems before they arise, and ensuring every interaction reflects professionalism, hospitality, and attention to detail. Whether welcoming visitors, supporting senior leadership, coordinating vendors, preparing for executive and board meetings, or managing workplace requests, you consistently deliver a high standard of service and execution. You are confident working independently and comfortable balancing both strategic priorities and day-to-day operational needs. You can seamlessly shift between employee support, facilities coordination, event planning, and visitor management, maintaining composure and professionalism in a dynamic environment. You build strong relationships across all levels of the organization and are viewed as a trusted partner who enables others to do their best work. You understand that a great workplace is more than just a physical space. It is an environment that fosters productivity, collaboration, engagement, and a positive employee experience. Success in this role requires a combination of hospitality, operational excellence, sound judgment, and a genuine commitment to service. You take pride in creating a workplace that is welcoming, well managed, and always ready to support the evolving needs of the business.
Jobs in United States
Support Team Lead in New York
336 active opportunities · Updated October 2026
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15 jobs
Explore current support team lead jobs in New York. Filter by work mode, employment type, experience, department, date posted and distance.
From $99K/yr
Datadog's Finance team collaborates with teams across the organization, providing commercial, operational and analytical support to ensure that Datadog's business continues to scale rapidly and efficiently. The Financial Planning & Analysis (FP&A) team analyzes company financial data (revenue, customers, headcount, expenses, etc.) in order to support the business’ growth and success. As an analyst supporting the team, you will play a key role in delivering insights through the management of essential data infrastructure, including our financial planning tool, Pigment. Your role will be highly cross-functional, leveraging systems and data to unlock analytical capabilities for both FP&A and business leaders. Your role is critical in synthesizing information from across the organization to foster operational alignment and support informed strategic decisions. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Own the team’s forecasting and reporting software, Pigment, supporting data-driven insights through the development of dashboards and KPIs, both for standard FP&A reports and ad hoc projects Work cross-functionally with FP&A leaders to improve existing datasets and models Ensure data and system best practices in processes across the organization, including during planning and reporting cycles Represent FP&A in the data & analytics community, collaborating with analytics partners across the organization to democratize data and share insights Work on strategic projects and initiatives for senior management, assessing various business opportunities and proposing solutions Support Datadog’s data-based decision making and continued efficient growth Who You Are: 2+ years of professional experience in FP&A, Data Analy
From $156K/yr
The Team We are Datadog’s in-house product experts. The Technical Solutions team enables Datadog’s worldwide growth by educating potential partners and ensuring that our integration ecosystem is high-performing, secure, and valuable. Partner Technology Solutions Engineers (TSEs) are the technical bridge between Datadog and our third-party developer community. We act as consultants, helping partners build world-class monitoring solutions on the Integration Developer Platform (IDP) . The Opportunity Datadog is looking for a Partner Technology Solutions Engineer to join our fast-paced team. You will be the primary technical contact for our partners, guiding them through the entire integration lifecycle—from initial architectural design to final publication on the Datadog Marketplace. This is a unique role that combines deep technical troubleshooting with high-level consulting and platform advocacy. You will work directly with external developers and see your contributions immediately reflected in the Datadog ecosystem. You Will Act as the technical lead for partners, advising on OAuth flows, log pipelines, OpenTelemetry, and agent-based vs. API-based configurations Perform architectural assessments and deep-dive code reviews for partner integrations in the integrations-extras and marketplace repositories, ensuring they meet our Quality Rubric Solve complex technical challenges for partners via Zendesk, Slack, and dedicated technical consultations Identify friction points in our Integration Developer Platform (IDP) and partner with our internal Product and Engineering teams to build a better developer experience Maintain public-facing developer documentation and internal tracking systems ( JIRA ) to ensure transparency and scale You Are A technical expert with 3+ years of experience in a technical role (Support Engineering, Solutions Architecture, or Software Development) Proficient in at least one language (Python or Go preferred) An observability enthusiast who unders
From $1M/yr
Datadog's Finance team partners with stakeholders across the organization, providing commercial, operational, and analytical support to ensure that Datadog’s business continues its rapid and efficient growth. We are seeking a dynamic and detail-oriented Senior Accountant to join our growing accounting team. This role is an excellent opportunity for an accounting professional to play a key part in a fast-paced, high-growth environment. The ideal candidate will have strong leadership skills, a solid understanding of accounting principles, and a passion for ensuring accurate financial reporting. As a Senior Accountant, you will be responsible for assisting in the month-end close process, preparing account reconciliations and financial statement analytics, supporting the preparation of internal reporting packages, supporting external audits, and assisting with ad hoc projects. You will collaborate cross-functionally with teams across the company, contributing to the continuous improvement of processes and internal controls. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Own key areas of the monthly, quarterly and annual financial close process, with a primary focus on Sales and Marketing expenses Assist in preparing internal reporting packages, ensuring financial reporting is timely, accurate, and compliant with US GAAP Perform analytics over financial results to ensure completeness and accuracy of financial statements Investigate reporting discrepancies and communicate issues promptly to management Serve as a key point of contact for year-end financial statement audits, quarterly reviews, and internal audit and SOX requests Proactively recommend and implement process improvements to simplify, standardize and streamline accounting efforts Partner with Sales
About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role As an Account Director focused on Strategic Banking you will own executive-level relationships with leading global banking institutions. You’ll help these organizations safely and effectively deploy OpenAI’s technology to transform customer experiences, modernize operations, enhance employee productivity, accelerate financial analysis, strengthen risk management, and unlock new AI-powered business capabilities. This role blends financial services expertise, technical depth, business acumen, and relationship-driven enterprise sales. You will collaborate closely with researchers, engineers, and financial services solution strategists to design secure, compliant, and high-impact AI deployments. This role is based in New York City. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. In this role, you’ll: Manage a focused portfolio of Strategic Banking accounts, developing long-term strategic account plans. Lead complex, multi-stakeholder sales cycles across business, technology, operations, and executive stakeholders. Partner with Solutions and Research Engineering to design pilots that demonstrate measurable business impact. Collaborate with compliance, privacy, security, and risk teams to ensure responsible deployment of AI in highly regulated environments. Own a revenue a
About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role As an Account Director focused on Insurance you will own executive-level relationships with leading Insurance organizations. You’ll help these companies safely and effectively deploy OpenAI’s technology to accelerate financial data analysis, automate backend operations, drive AI-powered research, and personalize customer engagement. This role blends literacy, technical depth, business acumen, and relationship-driven enterprise sales. You will collaborate closely with researchers, engineers, and financial services solution strategists to design secure, compliant, and high-impact AI deployments. This role is based in New York City. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. In this role, you’ll: Manage a focused portfolio of Financial Services, specifically Insurance accounts, developing long-term strategic account plans. Lead complex, multi-stakeholder sales cycles. Partner with solutions and research engineering to design pilots that demonstrate measurable business impact. Collaborate with compliance, privacy, and security teams to ensure responsible deployment of AI in regulated environments. Own a revenue and consumption target; manage forecasts and pipeline reporting. Monitor industry and regulatory trends to guide customer and product strategy. Represent Ope
About the team OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development. About the role As a foundational FDE manager, you’ll lead FDE through high-stakes, ambiguous customer deployments and own technical and business value outcomes end to end. You’ll grow a team that can operate under pressure and help OpenAI learn from the field. You’ll partner closely with Product, Research, Sales, and GTM to ensure fieldwork informs roadmap priorities, drives new exploration, and supports safe deployment at scale. Your decisions will influence how OpenAI is trusted by the customers closest to our deployment work. Your success will be measured by how consistently your team ships, how clearly you deliver signal to Research and Product, and how durable your team and delivery model prove to be. This role is based in New York City We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. This role also will require travel up to 25%. In this role you will Lead and grow a team of FDE delivering production systems with frontier models Own end-to-end delivery outcomes through clarity, speed, tight coordination, and technical quality Codify what works into tools, playbooks, and roadmap inputs that create leverage for both OpenAI and our wider developer community Notice early indicators and raise them with urgency, whether in product behavior, customer environments, or delivery practices Use judgement to distinguish what requires action and what does not Set a high bar for FDE performance and support each person’s growth through direct, actionable feedback Define how we staff and support field teams that can scale without added complexity You might thrive in this role if you Bring 8+ years of engineering or technical delivery experience, including 2+ years managing high-performing FDE or custo
A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Palantir’s in-house legal team works to proactively address legal issues so that Palantir can continue to drive positive impact in the world. We are deeply embedded in Palantir’s mission and culture, take time to connect with folks across the global Palantir community, and are viewed across the company as key to Palantir’s success. Legal Operations is the organizational backbone of the legal team at Palantir and our Deal Administrators directly support all aspects of revenue generation at the company. Our Deal Operations Administrators have a strong understanding of Palantir’s growth strategy, and are eager to implement and operationalize that strategy in our contracting processes. Our Deal Operations Administrators have a passion for helping others, making them an invaluable resource to our customer deal pipeline. As a Deal Operations Administrator, you will be handling a wide variety of responsibilities throughout the customer contracting lifecycle. You will support Palantir’s lawyers and contracting specialists, in collaboration with our sales team and executives, to facilitate the growth of our business by managing all aspects of contract administration. As part of the Deal Operations team, you will become an expert in your specific customer vertical, take ownership for specialized scaling projects and critical initiatives as it relates to each business unit. Throughout your work, you will take initiative, operate with resourcefulness, and execute quickly and effectively the processes that drive revenue at Palantir. You’ll leverage your excellent communication skills, and exercise tact and diplomacy in helping to manage relationships with teams acros
$124.4K – $207.4K/yr
ROLE SUMMARY PGS’s Environmental Sustainability team manages environmental sustainability risks and opportunities across the enterprise and drives the integration of sustainability into business strategy, operations, product development, and supply chain management to support Pfizer’s 2040 Net Zero commitment and broader environmental ambitions. In this role, the Environmental Senior Manager is responsible for developing strategies and solutions related to climate, biodiversity and nature, and product sustainability programs across Pfizer’s internal and external manufacturing network, which includes leading projects and programs both within PGS and across Pfizer, and developing and managing plans to achieve objectives. The role applies advanced knowledge of environmental sustainability and related disciplines to design programs that enable the organization to meet strategic objectives, while anticipating internal and external business, regulatory, and compliance issues. The role partners with External Supply and Procurement to progress net zero delivery with suppliers and serves as an advisor across the organization by providing technical support and guidance, and by working collaboratively to solve problems. In addition, the role helps implement the framework used to track and assess emerging environmental regulations and associated business risk across the geographies in which Pfizer operates. Finally, the Sr Manager Sustainability leads cross-functional teams, driving alignment and broader organizational outcomes without relying on direct reporting authority. It operates independently in many situations, identifies innovative solutions to complex problems, exercises foresight and judgment, and recommends courses of action. The role is recognized internally and externally as a subject matter expert in sustainability. Develop and implement sustainability strategies and programs, inclu
A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Palantir's impact in the US Government (USG) space depends on our ability to navigate the world of government and industrial security efficiently and responsibly. We're looking for an Industrial Security Specialist who will play a crucial role in supporting workflows encompassing physical security, personnel security, and program support. The Industrial Security Specialist will partner with our FSOs and broader Industrial Security Team to plan for the future in support of our Department of Defense (DoD) mission. As an Industrial Security Specialist, you'll be part of our Industrial Security Team, which is responsible for managing our personnel clearance program and our secure facilities and systems. The Industrial Security Team ensures compliance with security policies, regulations, and processes within complex organizations, while also enabling Palantir to get people and resources where they’re needed most. As a member of the team, you'll provide outstanding knowledge and customer service to the Palantirians who depend on you to help them push the business forward. Our Industrial Security Specialists are tenacious, resourceful individuals who challenge conventional approaches to find innovative ways to navigate intricate bureaucracies. You'll flawlessly execute important processes to help us deliver outcomes to our customers faster while maintaining rigorous compliance with our customers' requirements.
About the Team The Astral team builds high-performance developer tools to power the future of programming, at OpenAI and beyond, including Ruff, uv, and ty. The Astral toolchain sees hundreds of millions of installs per month and powers hundreds of millions of package downloads per day for the Python ecosystem. As a team, we are building on those foundations to continue solving impactful tooling problems as programming evolves. About the Role We are looking for an experienced software engineer to build next-generation programming language tooling. If you like writing high-performance Rust, it could be a good fit; if you like thinking about the future of programming, it could also be a good fit. Strong candidates tend to have deep experience with Rust, Python, open source, compilers, or developer tools — but few candidates are deep in all of these areas, and we've hired candidates without prior Rust or Python experience. In this role, you will: Design and implement features in Astral’s existing open source projects (Ruff, uv, ty, and python-build-standalone, and more). Support Astral’s open source projects as a maintainer, triaging user issues, reviewing pull requests, and participating in community discussions. Evolve the Astral toolchain to accelerate development velocity at OpenAI. Build entirely new tools, in entirely different programming ecosystems, to power the future of agentic software development. Your background might look something like: 5+ years of professional engineering experience, excluding internships, in relevant engineering roles. High agency and comfort operating in a fast-moving environment, with strong ownership of security, reliability, and operational excellence. Strong developer empathy and communication skills, including experience maintaining open source projects. Exceptional systems engineering fundamentals and a track record of leading complex projects from ambiguous problem statements through to user impact. Proficiency in one or more s
About the Team The Commercial Sales team helps growing businesses adopt OpenAI’s products and translate emerging AI capabilities into meaningful business outcomes. We work with customers across industries and use cases, helping them evaluate, deploy, and expand their use of ChatGPT and the OpenAI API. Our team partners closely with Growth, Product, Finance, Legal, Revenue Operations, and other cross-functional teams to create a high-quality customer experience and build a scalable commercial sales motion. About the Role We are looking for an Account Director to own customer relationships and the commercial process across the SMB segment, from initial discovery through close and expansion. This is a fast-moving, high-ownership role that combines consultative selling, technical curiosity, and disciplined execution. You will build and manage pipeline, help customers connect their business priorities to OpenAI’s products, and navigate technical, commercial, and executive stakeholders throughout the buying process. You will also play an important role in shaping how OpenAI serves commercial customers by sharing market insights, improving our sales motion, and helping the team build repeatable approaches that support responsible and successful adoption. This role is based in New York NY. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. Occasional travel will be required. In this role, you will: Own commercial opportunities from qualification through close, onboarding, and expansion. Build and manage a healthy pipeline across inbound, outbound, and existing customer opportunities. Lead thoughtful discovery conversations and translate customer priorities into compelling use cases for ChatGPT and the OpenAI API. Develop trusted relationships with business, technical, and executive stakeholders throughout the customer organization. Navigate complex commercial processes in partnership with internal teams, including P
A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Backend Software Engineers at Palantir build software at scale to transform how organisations use data. Our Software Engineers are involved throughout the product lifecycle, from idea generation, design, prototyping, and production delivery. You will collaborate closely with technical and non-technical teammates to understand our customers' problems and build products that solve them. We encourage movement across teams to share context, skills, and experience, so you'll learn about many different technologies and aspects of each product. Engineers work autonomously and make decisions independently, within a community that will support and challenge you as you grow and develop, becoming a strong technical contributor and engineering leader. Your day-to-day workflow will vary, adapting to the requirements of our users and the technical challenges that arise. One day, you may find yourself collaborating with other engineers to architect a new system that enables a novel workflow, the next you could be fine-tuning performance to enable low-latency operational outcomes. Our Product Development organisation is made up of small teams of Software Engineers. Each team focuses on a specific aspect of a product and work collaboratively to build cross functional capabilities, streamline user workflows and continuously improve our software's efficiency and reliability. We’re hiring engineers who are passionate about solving real-world problems and empowering both developers and end-users to work optimally. If you’re motivated to develop reliable, performant, and scalable systems, and to design robust APIs and primitives, this role offers the opportunity to make a
$175K – $275K/yr
A Career with Point72’s Technology Team As Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications. As a member of Point72’s Technology team, we encourage and support your professional development from day one—helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity—all while delivering real business impact for our multi-billion-dollar global business. What you’ll do Develop and maintain the information security policy and standards library, aligning it with business priorities, regulatory expectations, and control objectives Lead independent assessments of the information security program, including regulatory examinations and third-party evaluations Identify technology risks across a complex business environment and drive mitigation aligned with our firm’s standards and control expectations Investigate data privacy inquiries and privacy-related events, assess business impact, and coordinate timely response activities Partner with technology, legal, compliance, and business stakeholders to translate risk findings into practical remediation plans Advise control owners on policy interpretation, risk treatment, and evidence expectations for assessments and examinations Prepare clear reports for management on team activity, emerging risks, remediation progress, and key decisions Maintain accurate risk, policy, priv
Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? The Admin team at Cohere is looking for an Executive Assistant to support Cohere's SVP of People, and to manage some of our global EA team. In this dynamic and collaborative role, you will thrive in a fast-paced environment, working cross-functionally to provide high-value support. You will manage executive calendars, coordinate travel arrangements, enhance team cohesion through various initiatives, and take on diverse projects. Additionally, you will be responsible for managing a high performing team of EAs across the company. We are seeking someone who is eager to dive into the challenges and opportunities that come with supporting our executive team. If you have a passion for providing seamless administrative support and contributing to a high-performing organization, this role is ideal for you. In this role, you will: Manage the day-to-day schedule for our SVP of People, including calendaring, booking meetings [internal and external] and other commitments to ensure a balanced and efficient workday Coordinate internal and external meetings (think 1:1s, board meetings, partner meetings) and assist with documenta
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