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AlcumusGauteng, Gauteng, South Africa· Full-time· Remote3 days ago
At Veriforce, we help companies in high-risk industries keep their people, worksites, and supply chains safe and compliant. As a global leader in contractor and supply chain risk management, our SaaS platform simplifies contractor onboarding, credentialing, and compliance while providing powerful analytics and insights. Beyond software, we offer expert support, training, and consulting so our clients can operate with confidence. Together, we make workplaces safer every day. As a Customer Success Manager at Veriforce, you will be the primary relationship owner for assigned global customers and a key liaison between customers and internal teams. You will guide global customers through onboarding, adoption, strategic touchpoints, business reviews, health monitoring, issue resolution, and renewal readiness. Success in this role requires building trusted relationships, understanding each customer’s business goals, and helping customers realize measurable value from Veriforce products and services. You will be part of the global team, a startup within the larger Veriforce organization, which is private-equity-backed and fast-paced. This position requires up to 25% travel. A valid passport is required for this role. Account Ownership • Achieve world-class renewal rates and actively identify expansion opportunities. • Own day-to-day customer relationships for assigned accounts and serve as the consistent point of contact throughout the customer journey. • Develop a clear understandin
Salesforce · Finance · Supply Chain
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AlcumusGauteng, Gauteng, South Africa· Full-time· Remote3 days ago
At Veriforce, we help companies in high-risk industries keep their people, worksites, and supply chains safe and compliant. As a global leader in contractor and supply chain risk management, our SaaS platform simplifies contractor onboarding, credentialing, and compliance while providing powerful analytics and insights. Beyond software, we offer expert support, training, and consulting so our clients can operate with confidence. Together, we’re making workplaces safer every day. The Translation & Localization Specialist will support the delivery of accurate, consistent, and culturally appropriate multilingual content across global communication channels, platform assets, and user journeys. This role coordinates localization requests, supports vendor and stakeholder workflows, maintains translation assets and terminology resources, and helps ensure localized content meets brand, quality, and usability standards. A primary objective for this role is to help strengthen scalable localization practices that improve consistency, efficiency, and quality across languages while protecting the integrity of company terminology, brand voice, and customer-facing content. 1. Localization Workflow Support Localization Coordination: Coordinate multilingual content requests from intake through delivery, ensuring project requirements, timelines, and quality expectations are clearly defined and tracked. Stakeholder Alignment: Work with internal teams and external language partners to clarify sc
Project Management · Supply Chain · CRM
Envoy Global is a proven innovator in the global immigration space. Our mission combines our industry-leading tech platform with holistic service to streamline, simplify and expedite the immigration process for employers and individuals. We are seeking an experienced and commercially driven Branch Manager to lead our Gauteng South Africa office. As the senior leader for the branch, you will be responsible for driving business performance, operational excellence, client satisfaction, and team success while ensuring compliance with South African immigration regulations and company standards. The successful candidate will bring a strong blend of people leadership, client relationship management, operational expertise, and commercial acumen to support sustainable growth, strengthen client partnerships, and deliver exceptional immigration solutions. As our Branch Manager, you will be required to: Leadership & Team Management Lead, mentor, and develop a high-performing immigration team. Drive employee engagement, performance management, coaching, and succession planning initiatives. Ensure appropriate workforce planning and resource allocation to support operational requirements. Foster a culture of accountability, collaboration, continuous improvement, and service excellence. Client Relationship Management Serve as the senior escalation point for complex client, case, and operational matters. Build and strengthen relationships with corporate clients throu