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Active2w ago

Customer Experience Manager (all genders)

HRS·📍 Cologne, Nordrhein-Westfalen, Germany

Employment

FULL TIME

Work mode

Remote

Experience

SENIOR LEVEL

Salary

€45K – €55K/yr

OverviewRequirementsCompanySimilar jobs

Role overview

Job description

ABOUT HRS HRS is the global leader in business travel intelligence. Our AI-native Copilot and Connect Platform transforms fragmented travel, payment, and compliance data into real-time decisions — saving enterprises millions and giving CFOs, procurement teams, and travel managers the control they need. 1B+ Business travel transactions processed annually 3,500+ Enterprise clients across 55 countries 35+ Years building the global travel ecosystem AI-native Copilot & Connect Platform — built for enterprise scale BUSINESS UNIT The Customer Experience Management (CEM) team activates new HRS customers across the various points of sale and owns the daily operations of our corporate customers. The team’s core purpose is to ensure excellent operations and support — during implementation and post go-live alike. CEMs provide empathetic, timely resolution of support requests, coordinate with product

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About this listing

  • Source: HRS's official careers site (via Ashby) · last confirmed on the source 26 Oct 2026
  • Posted 9 Oct 2026

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What they are looking for

Skills & requirements

ai →procurement →

Qualification

Who you are: University degree (e.g

Department · Sales & Customer Success

Hiring company

HRS

Technology

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