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Active3w ago

Customer Service Representative

Assist World·📍 South Africa

Employment

Full-Time

Work mode

Remote

Experience

2+ years

Salary

$1.1K – $1.2K/mo

Role overview

Job description

About the Role We are looking for an experienced Customer Service Representative with a strong background in manufacturing or distribution to join our team. You will be responsible for providing professional, responsive support to customers across phone, email and chat. This includes answering general enquiries, managing escalated issues, providing accurate lead-time and delivery information, and working closely with internal teams and vendors to ensure customer needs are met. The ideal candidate is highly organized, detail-oriented and confident working in a fast-paced environment where prioritizing and managing multiple tasks is essential. Key Responsibilities Answer incoming calls promptly and professionally, with a goal of answering 100% of calls within three rings. Respond to customer emails within approximately 2 hours during business hours. Respond to live chat enquiries within 1–

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About this listing

  • Source: Assist World's official careers site (via Lever) · last confirmed on the source 27 Oct 2026
  • Posted 1 Oct 2026

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What they are looking for

Skills & requirements

Qualification

What We're Looking For Required: High School Diploma or GED

Department · Virtual Assistant / Full - Time

Hiring company

Assist World

Finance & Banking

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