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Active1d ago

Customer Success Manager, Tier 2 (Central)

Eltropy Inc.·📍 Detroit, Michigan, United States

Employment

Full-Time

Work mode

On-site

Experience

5+ years

Salary

$120K – $150K/yr

Role overview

Job description

Location: Central, US Remote (MI, IL, IN, OH, PA, MN, IA, NE) Compensation: $120,000 - $150,000 (Total Cash Compensation) The salary range above reflects our compensation bands adjusted for regional cost-of-living differences. Actual compensation will be determined based on the candidate's experience level, skills, and the specific location within our service region. Eltropy is seeking a proactive and results-driven Tier 2 Customer Success Manager (CSM) in the Central U.S. region to manage a portfolio of 50 mid-size customers. In this role, you will help Community Financial Institutions (credit unions and community banks) create a best-in-class experience for their consumers through our industry leading AI communications platform. In addition to SaaS expertise, the ideal candidate embodies personal attributes – teamwork, empathy, technical curiosity, a quality mindset - necessary in b

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About this listing

  • Listed from Eltropy Inc.'s careers site via Greenhouse · last confirmed on the source 23 Oct 2026
  • Posted 22 Oct 2026

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Role market pulse

How Customer Success Manager demand looks in United States

64/100 · steady

Live jobs

118

Posted 30d

54

30d movement

+68.8%

Remote share

33.1%

Salary listed

74.6%

Salary trend 1Y

Not enough history

What they are looking for

Skills & requirements

Department · Customer Success

Hiring company

Eltropy Inc.

Technology

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