$180K – $230K/yr
Role overview
Job description
We're hiring a Legal Response Specialist on Perplexity's Support team to handle legal and other sensitive tickets. You'll help Legal answer routine requests for information and support Governance, Risk & Compliance, or GRC, on privacy and security requests. You'll review cases, write responses, and follow up until the work is done. Support Engineering owns the routing and safeguards that keep these tickets from being missed, answered by AI, or automatically closed. Responsibilities Monitor designated Support and Legal channels, assess urgency, and route requests for human review. Promptly escalate government, court, law enforcement, and legal-threat requests according to approved procedures. Respond to routine requests using Legal-approved templates and guidance. Escalate matters requiring legal interpretation or disclosure of user information. Answer routine requests for information und
…About this listing
- Listed from Perplexity's careers site via Ashby · last confirmed on the source 25 Oct 2026
- Posted 23 Oct 2026
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What they are looking for
Skills & requirements
Qualification
Paralegal, privacy, or compliance experience or certification
Department · Customer Success & Support
Hiring company
Perplexity
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