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ActiveSeen 1d ago

Live Chat Support Specialist

Magic, Inc·📍 Taguig City, Metro Manila, Philippines

Employment

CONTRACT

Work mode

Remote

Experience

1+ years

Salary

$5/hr

OverviewCompanySimilar jobs

Role overview

Job description

We are looking for a quick-thinking, empathetic, and tech-savvy Live Chat Support Specialists to join our customer success team. In this role, you aren’t just answering tickets; you are the voice of our brand. You’ll be responsible for providing real-time solutions, navigating multiple conversations simultaneously, and turning frustrated users into brand advocates. Answering client's inquiries Addressing issues with the orders and product inquiries via customer interface platform and from Facebook and email. Tracking Shipments and backend shipping inquiries General Research Updating addresses and client information 1 year live chat experience Strong English communication skills, both verbal and written Can work 40 hours a week during US business hours, must be open to shifting schedule No other commitments, can start ASAP Has own work-from-home equipment Internet speed: At least 50mbps C

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About this listing

  • Source: Magic, Inc's official careers site (via Pinpoint) · last confirmed on the source 29 Oct 2026
  • First seen by Jobiba 27 Oct 2026

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What they are looking for

Skills & requirements

Department · Dedicated Recruitment

Hiring company

Magic, Inc

Retail

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