Platform Operations & Support Engineer
Salary not disclosed
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Role overview
Job description
About The Role Wordbee (Part of TransPerfect) is a SaaS platform for localization project management and translation automation. We're hiring a Platform Operations & Support Engineer to help keep the platform healthy and support our enterprise clients. This is a hands-on DevOps and operations role. You'll keep the platform healthy — infrastructure monitoring, incident response, and routine operations — and just as importantly, you'll help improve and harden the infrastructure over time : tightening monitoring and alerting, automating manual work, refining runbooks, and strengthening reliability and security. Alongside this, you'll handle incoming client tickets (L1 support, triage, and client communication). You'll work on-site from our Cebu office. A core part of the job is leveraging AI to monitor, investigate, and enhance the platform — using and improving our in-house Claude-powered
…About this listing
- Source: Transperfect's official careers site (via Recruitee) · last confirmed on the source 29 Oct 2026
- Posted 24 Jun 2026
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What they are looking for
Skills & requirements
Qualification
Apply and improve documented runbooks for known incidents (service restarts, queue management, stuck jobs, certificate checks)
Department · Information Technology
Hiring company
Transperfect
AI acceleration, smart technology, and human precision that power the world’s leading organizations.
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$3 – $5/hr
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