Risk & Compliance Manager - Health & Safety

Veriforce is a leader in contractor compliance and supply chain risk management, helping the world's most safety-conscious organizations protect their workers, their reputation, and their operations. As Account Manager, you will own a portfolio of existing customers across key industries — including Oil & Gas, Mining, Utilities, and Manufacturing — and be accountable for their retention, growth, and long-term success. This is a revenue-carrying role, not a service role. You will defend and expand your book of business by deepening relationships, driving adoption, and uncovering net-new opportunity within existing accounts — turning satisfied customers into growing ones. 1. Own the Book — Retention First • Carry full accountability for gross retention and renewal outcomes across your portfolio • Run a disciplined renewal motion: early engagement, clear value recaps, and proactive risk management well ahead of renewal dates • Identify churn risk early through usage signals, stakeholder changes, and sentiment — and mobilize the right resources to address it 2. Grow the Base (Net New From Existing) • Identify, qualify, and close expansion opportunities: new sites, new business units, new use cases, and additional solutions • Build account plans that map whitespace across each customer's organization • Develop ROI-driven expansion business cases grounded in the value already delivered 3. Build Multi-Threaded Relationships • Develop trusted relationships from day-to-day users up to economic buyers and executive sponsors • Multi-thread deliberately so no account depends on a single champion • Conduct structured business reviews (QBRs/EBRs) that reinforce value delivered and align on what's next 4. Drive Adoption & Value Realization • Monitor product adoption and health metrics; partner with customers to close usage gaps • Connect customer objectives to measurable outcomes in compliance, risk reduction, and operational efficiency • Ensure every account can articulate the va

Veriforce is a leader in contractor compliance and supply chain risk management, helping the world's most safety-conscious organizations protect their workers, their reputation, and their operations. As Account Manager, you will own a portfolio of existing customers across key industries — including Oil & Gas, Mining, Utilities, and Manufacturing — and be accountable for their retention, growth, and long-term success. This is a revenue-carrying role, not a service role. You will defend and expand your book of business by deepening relationships, driving adoption, and uncovering net-new opportunity within existing accounts — turning satisfied customers into growing ones. 1. Own the Book — Retention First • Carry full accountability for gross retention and renewal outcomes across your portfolio • Run a disciplined renewal motion: early engagement, clear value recaps, and proactive risk management well ahead of renewal dates • Identify churn risk early through usage signals, stakeholder changes, and sentiment — and mobilize the right resources to address it 2. Grow the Base (Net New From Existing) • Identify, qualify, and close expansion opportunities: new sites, new business units, new use cases, and additional solutions • Build account plans that map whitespace across each customer's organization • Develop ROI-driven expansion business cases grounded in the value already delivered 3. Build Multi-Threaded Relationships • Develop trusted relationships from day-to-day users up to economic buyers and executive sponsors • Multi-thread deliberately so no account depends on a single champion • Conduct structured business reviews (QBRs/EBRs) that reinforce value delivered and align on what's next 4. Drive Adoption & Value Realization • Monitor product adoption and health metrics; partner with customers to close usage gaps • Connect customer objectives to measurable outcomes in compliance, risk reduction, and operational efficiency • Ensure every account can articulate the va

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Customer Performance, Brand Overview Mastercard operates the world’s fastest payment processing network, connecting consumers, financial institutions, merchants, governments, and businesses in more than 210 countries and territories. Every day, everywhere, we use our technology and expertise to make payments safe, simple and smart. We know safety and security are the top priorities of our customers, cardholders and partners, so we won’t stand still in developing new and better ways to keep payments safe. Do you have experience managing investigations, risk, compliance, audit, merchant monitoring, or brand protection processes? • Do you have strong knowledge of investigative case management, referral intake, evidence review, customer response evaluation, and assessment support? • Are you a people leader with sound judgment, stakeholder management, and program execution skills? • Are you collaborative, detail-oriented, and able to manage a global investigations function that complements operations, enablement, and governance routines? Mastercard’s Franchise Brand Performance Team advances ecosystem health and profitability by engaging our customers to optimize performance and to enhance the strength of our brand, acceptance network, and data. Role • Ensure investigations are

The Security Operations (SecOps) Engineer is responsible for monitoring, detecting, investigating, and responding to cybersecurity threats across the organisation’s infrastructure, cloud services, endpoints, identities, and business applications. The role supports continuous improvement across security monitoring, vulnerability management, incident response, governance, and operational security controls. Working closely with IT, engineering, and business stakeholders, the SecOps Engineer helps protect organisational assets, data, and services while supporting compliance with internal policies, security standards, and regulatory requirements. Building innovative solutions; enabling safer workplaces for everyone. We’ll create a safer working world, building software to support a global network of responsible buyers, suppliers and partners. We take the pain out of compliance for over 50,000 organisations globally, helping them protect their people, their operations, and the planet. Keeping our network of hiring clients, suppliers, and contractors compliant with the standards that matter most, from health and safety and sustainability to ethical behaviour by building best in class solutions. The tech we build today, will create a better tomorrow. • Monitor and investigate security alerts and incidents. • Conduct threat hunting activities using SIEM, EDR, and cloud security platforms. • Manage vulnerability scanning, assessment, prioritisation, and remediation tracking. • Develop and maintain security monitoring rules and detection logic. • Support incident response investigations and forensic activities. • Administer security platforms such as Microsoft Defender XDR, Sentinel, Entra ID, and vulnerability management tools. • Review and improve security configurations across cloud and on-premises systems. • Support third-party risk assessments and supplier security reviews. • Assist with ISO 27001, SOC, Cyber Essentials, GDPR, and other compliance activities. • Develop se

The Security Operations (SecOps) Engineer is responsible for monitoring, detecting, investigating, and responding to cybersecurity threats across the organisation’s infrastructure, cloud services, endpoints, identities, and business applications. The role supports continuous improvement across security monitoring, vulnerability management, incident response, governance, and operational security controls. Working closely with IT, engineering, and business stakeholders, the SecOps Engineer helps protect organisational assets, data, and services while supporting compliance with internal policies, security standards, and regulatory requirements. Building innovative solutions; enabling safer workplaces for everyone. We’ll create a safer working world, building software to support a global network of responsible buyers, suppliers and partners. We take the pain out of compliance for over 50,000 organisations globally, helping them protect their people, their operations, and the planet. Keeping our network of hiring clients, suppliers, and contractors compliant with the standards that matter most, from health and safety and sustainability to ethical behaviour by building best in class solutions. The tech we build today, will create a better tomorrow. • Monitor and investigate security alerts and incidents. • Conduct threat hunting activities using SIEM, EDR, and cloud security platforms. • Manage vulnerability scanning, assessment, prioritisation, and remediation tracking. • Develop and maintain security monitoring rules and detection logic. • Support incident response investigations and forensic activities. • Administer security platforms such as Microsoft Defender XDR, Sentinel, Entra ID, and vulnerability management tools. • Review and improve security configurations across cloud and on-premises systems. • Support third-party risk assessments and supplier security reviews. • Assist with ISO 27001, SOC, Cyber Essentials, GDPR, and other compliance activities. • Develop se

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. About Okta Secures AI Team The Okta for AI Agents Team is building the future of digital identity management. The way companies are using agents and allowing them access is undergoing a fundamental shift, enabling teams to move fast while staying secure. Our North Star is clear: To get AI right, you have to get identity right. We are not just managing identities; we are building the industry's first Identity Security Fabric for the agentic era. As organizations rapidly deploy AI, these non-human entities are acting with access to critical tools, often bypassing traditional perimeters and creating a 'Shadow AI' crisis. Our mission is to move identity from a reactive gatekeeper to a unified control plane, transforming AI risk into business ROI. We are tackling this by implementing a comprehensive four-pillar maturity model: Discover, Onboard, Protect, and Govern. We are driving innovation by defining the standards for Agentic Identity—including pioneer work with securing AI Agents and support for protocols like MCP. You will be helping us build the infrastructure that allows enterprises to scale AI safely, ensuring every access decision—whether made by a human or an automated agent—is authenticated, authorized, and audited at scale. We are a diverse team of engineers, product managers, and designers who are bringing Okta’s expertise in identity to define the future of Agent Identity management, focusing on enablement while staying secure. About the role