HH
Johannesburg, South Africa, South Africa· Contract· Remote
$800 – $1.3K/mo
Project ManagementSEO
HH
Active3mo ago
Senior Customer Support / Customer Experience Manager (E-commerce)
Role overview
Job description
Join Hire Hangar and work with fast-growing global companies while building a long-term career. Job Title Senior Customer Support / Customer Experience Manager ( E-commerce ) Location Remote Time Zone US Time Zones (EST–PST) Role Overview We are seeking a Senior Customer Support / Customer Experience Manager to lead and elevate customer support operations for a growing e-commerce business. This role owns the full customer support lifecycle from onboarding through post-purchase support and retention - while driving operational excellence, automation , and customer satisfaction at scale. You will act as a strategic partner to Product , Engineering, Operations , and Growth teams to ensure a seamless, high-quality customer experience across all customer touchpoints. Key Responsibilities Own and optimize end-to-end customer support and CX operations within an e-commerce environment Personally
…About this listing
- Source: Hire Hangar's official careers site (via Ashby) · last confirmed on the source 29 Oct 2026
- Posted 28 Jul 2026
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What they are looking for
Skills & requirements
Department · Clients
Hiring company
Hire Hangar
Technology
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