H
Waterloo, Ontario, Canada· Full-time· Remote
C$140K – C$170K/yr
AIRecruitmentHR
K
Role overview
Job description
About KOHO We’re on a mission to make financial services better for every Canadian. That means no hidden fees, no predatory interest rates - just financial products designed to help our users spend smart, save more, and build real wealth. We’re a performance organization with a strong heart: we care deeply about outcomes, and everything ties back to our mission - to financially empower a generation of Canadians. At KOHO, we’re not your average 9-5. We believe real impact comes from people who are trusted, empowered, and supported to do their best work - without sacrificing their lives to do it. We prioritize work-life integration, not just work-life balance. That means asynchronous collaboration, flexible hours, and a remote-first setup built around autonomy and high trust. KOHO is entering its next chapter - leaner, smarter, more AI-integrated. We’re building for impact, not bureaucracy
…About this listing
- Source: Koho's official careers site (via Ashby) · last confirmed on the source 31 Oct 2026
- Posted 23 Oct 2026
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What they are looking for
Skills & requirements
Qualification
You’ll be owning the outsourced service model — leading the in-flight provider transition and offboarding, statements of work, service levels, training and certification, and running a KOHO vendor-management practice (operating reporting, QA scorecards, calibration and corrective action) that holds partners to a quality standard; Who You Are You have 10+ years of experience in financial services operations, including 5+ years leading managers and large, multi-line teams in a regulated environment
Department · Risk & Compliance
Hiring company
Koho
Open an everyday spending account online with instant cash back & premium rewards. Join over 1.5M Canadians using KOHO's prepaid Mastercard to spend, save, build and borrow. Sign up in minutes!
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