MA
Barrington, Illinois, United States· Full-time
$200K – $300K/yr
Customer Service
G
Salary not disclosed
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Role overview
Job description
ROLE PURPOSE The Service Manager is accountable for the successful delivery of service to our customers and the profitability of that service, and for building and sustaining relationships with strategic partners, customers and internal stakeholders (local, regional and global) in addition to the day-to-day management of the Malaysia service teams including technical field services, product maintenance, customer training and support functions. RESPONSIBILITIES Operations Leadership: Direct and coordinate day-to-day functions of the operation and field teams. Implement operational strategies and processes to enhance efficiency and effectiveness. Set and monitor KPIs across the operations team to ensure high-quality operations delivery Effective execution of projects Team Management: Ability to organise and coordinate team members to execute tasks against a common goal Promote team develop
…About this listing
- Source: GLORY's official careers site (via Pinpoint) · last confirmed on the source 29 Oct 2026
- First seen by Jobiba 29 Oct 2026
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What they are looking for
Skills & requirements
ExcelPower BIproject managementsupply chainlogisticsprocurement
Qualification
Bachelor’s degree in Business, Engineering or Operation Management
Department · Service - Service Management
Hiring company
GLORY
Finance & Banking
View the company profile, current openings and hiring details.
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