$112K – $168K/yr
Role overview
Job description
About the Team The Support team is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from individual customers to early-stage startups and established global enterprises. Given OpenAI’s breakneck shipping cadence and growth – and the expectation that it will only accelerate – our ability to architect automation systems and agentic workflows for scale is central to our ability to maintain exceptional support quality in the face of AGI. About the Role We are seeking a Support Operations
…About this listing
- Source: OpenAI's official careers site (via Ashby) · last confirmed on the source 29 Oct 2026
- Posted 13 Jul 2026
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Role market pulse
How Operations Manager demand looks in United States
Live jobs
485
Posted 30d
297
30d movement
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Remote share
10.1%
Salary listed
26.8%
Salary trend 1Y
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What they are looking for
Skills & requirements
Qualification
Upskill teams and partner with Automation Engineering, Support Engineering, and Fraud & Risk to embed LLM-powered tools into frontline workflows; You might thrive in this role if you: Have 10+ years of experience in support operations including 4+ years leading senior individual contributors with a strong track record of coaching, driving accountability, and improving performance and automation adoption at scale
Department · User Operations
Hiring company
OpenAI
FONDER L'INNOVATION (depuis 1984) Partie I [le début n'avait même pas 2 fin.s] : The Book of.f MandaloriÂn.e Studio d'innovation ouvert.e (Open Innovation) issu de la fusion des activités du bureau d'étude (BE) de la marque 2 fabrique OPENAI (Open Ahead Inspiration) créée initialement à Genève (CH)
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