This role oversees the lifecycle of forward-deployed engineering engagements in which MongoDB Forward Deployed Engineers (FDEs) partner closely with customer engineering teams to build working agents. It is a high-impact role at the intersection of customer delivery, AI agent development, and product feedback. By working closely with customers during implementation, the Sr. Technical Program Manager helps shape real-world agent outcomes, demonstrate the value of MongoDB’s platform in live enterprise environments, and bring back insights that can inform future product direction. These engagements are designed to help customers realize business value from our platform, accelerate successful agent delivery, and generate product feedback through close collaboration during implementation. The Sr. Technical Program Manager, FDE Engagements drives successful delivery by aligning stakeholders, managing risks and dependencies, removing operational blockers, and ensuring clear ownership, communication, and decision-making across the engagement lifecycle. In partnership with FDE, Product, Engineering, account teams, and customer stakeholders, this role is accountable for program execution and engagement outcomes. If an action item does not yet have an explicitly assigned owner, the Sr. Technical Program Manager is responsible for driving assignment and follow-through until ownership is clear. Pre-customer environment access Main goals: Secure access to the customer's internal collaboration and development tooling as early as possible Align on the intended behavior, functionality, and architecture of the agents Define how the FDE team and customer engineering team will collaborate on use case and architecture definition, code, and execution Establish the deployment path for MongoDB’s tools across customer development and cloud environments Confirm business goals, technical scope, and success criteria for the engagement During this phase, the Sr. Technical Program Manager partne
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About Us Connected International, Inc. (Connected Cannabis Co.) is a leading vertically integrated cannabis company based in Sacramento and operating in California, Arizona, and Florida. With over 11 years experience, Connected specializes in breeding, growing, manufacturing, and distributing top-shelf cannabis through its state-of-the-art facilities and proprietary genetics. With over 250 employees across the United States, Connected maintains a strong presence in the industry across multiple markets. The company has recently expanded into Arizona and Florida with ambitious national expansion plans underway. Connected's mission has always been to breed, grow, and sell the best cannabis in the world, setting high standards for its products, people, and partners wherever we go. About the Job A Brand Ambassador for Connected International will play a pivotal role in driving growth within designated markets. Their primary focus will be to support a range of activities including product demonstrations, Budtender trainings, product seeding, account follow-ups, administrative tasks, store visits, merchandising, and event support, among other miscellaneous support duties. This dynamic role requires a proactive go-getter to ensure the successful execution of our marketing strategies. They must be willing to work weekends, adapting to the demands of the role to meet our objectives effectively. This position is based on a temporary employment contract, with potential opportunities for extension based on performance and business needs. What You Will Do Receive and engage in training sessions led by Team Leads or experienced Brand Ambassadors to ensure up-to-date knowledge and skills. Participate in Demo's, Trainings, Events, Retail Installations, and Misc. duties. Prepare for shifts as necessary, ensuring all materials and products are ready and available for use. Support Retail merchandising with necessary materials and promotional items as required.
At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. What you'll do at Jamf At Jamf, we empower people to be their best selves and do their best work. As a Customer Success Manager (CSM) at Jamf, you will be the post-sale partner for customers leveraging the Jamf platform to manage and secure Apple devices at scale. You will own the customer relationship across your book of business, driving engagement and value realization while partnering cross-functionally to support long-term retention and growth. You will collaborate closely with the broader account team, including Sales and Technical counterparts, to deliver unified customer value and achieve strategic outcomes. This highly visible, customer-facing role requires a blend of strategic thinking, relationship management, technical fluency in the Apple ecosystem, and expertise in the SaaS customer lifecycle. This role emphasizes consistency, execution quality, and proactive customer engagement across a defined book of business. This is a hybrid position available to individuals residing in the Minneapolis,MN Austin, TX and Eau Claire,WI metro areas. While the role is primarily hybrid, you may be asked to work occasionally from the Jamf office or a local collaborative workspace alongside other Jamf team members for key events or important in-person engagements. Please note that we are only able to consider applicants who are currently based in the Minneapolis,MN, Austin Tx and Eau Claire,WI metro areas. #LI-Hybrid Wh
About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the Role: Vercel is scaling fast, and the Senior Manager, Accounting will help build the financial infrastructure behind our global growth and path to the public markets. You'll own statutory accounting across Vercel's current and future entities, from monthly close and compliance to audit support and process improvement. Working closely with the Head of Finance for the India Center of Excellence, the US-based Controller, and the global finance team, you'll bring structure and ownership to a fast-growing function. What You Will Do: Lead monthly and quarterly close for Vercel's current and future international entities, setting standards for accuracy, completeness, and timeliness under local and US GAAP. Guide accounts payable and receivable teams on correct accounting, and manage payroll accounting and intercompany transactions with the global finance team. Own statutory compliance, including preparing and filing financial statements, audits, and TDS/TCS returns, and coordinating with external auditors, tax advisors, and corporate secretaries on secretarial compliance. Partner with the US-based Controller and CAO on the global close, preparing and reviewing journal entries, account reconciliations, and financial statements. Partner with the SOX leader to design, implement, and evolve SOX-aligned controls for international entities as the business scales, and execute them consistently. Lead close process improvements, identifying automation and AI opportunities, simplifying workflows, and building scalable infrastructure for the finance funct
For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for an experienced Senior Data Scientist II to build the ML models and AI sub-agents that drive growth, monetization, efficiency, and retention across the customer lifecycle. You’ll work end-to-end framing problems, building models across the modern ML and deep learning toolkit, designing sub-agents that reason and act, and shipping all of it into production for millions of users. The data is unusually rich: petabyte-scale execution data spanning two decades of how real work gets done. You are curious, technically rigorous, and can translate complex modeling and sub-agent behavior into clear recommendations for your partners. You will work primarily with Product and Engineering and will be a part of Smartsheet’s Business Intelligence team. This full-time position will report to a Data Science & BI Leader and can be located in our Bellevue, WA office, or you may work remotely from anywhere in the US where Smartsheet is a registered employer. You Will: Design and ship AI sub-agents that act across the customer lifecycle, combining predictive models, retrieved context, and LLM reasoning to recommend or take action Build the predictive and prescriptive models that power those sub-agents churn risk, growth, adoption trajectories, account health scoring, and similar lifecycle problems Develop the data foundations and knowledge layer those sub-agents reason over, applying responsible aggregation and privacy-aware design Design the tools, retrieval, and grounding strategies each sub-agent uses; de
For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for a Customer Success Manager to manage a set of large enterprise accounts and improve customer satisfaction, application engagement, customer retention, and growth. You will be the primary contact for customers, understanding their success criteria, sharing best practices, providing solution guidance, and helping them realize value from Smartsheet. You have a track record for Software as a Service (SaaS) account management and maintaining high customer renewal rates because of ongoing customer engagement and technical leadership. You will report to a Manager of Customer Success and may work remotely. Due to the collaborative nature of this role with Account Teams (Sales, Presales, Services) ideal candidates live in the Central or Eastern United States. You Will: Perform initial onboarding of accounts with enterprise level customers, ensuring adoption and ongoing engagement throughout the customer's lifecycle Partner with a cross-functional account team to develop a territory plan that maximizes customer satisfaction, retention, and expansion Develop and execute a data-driven enablement strategy that increases customer adoption, showcases product value, and strengthens customer re
About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The opportunity: The role of the Senior Operations Associate is a critical part of making Flexport’s mission to make global trade easy for everyone a reality. In this role, your direct customers are the partners within your region: our account management and customs teams, subcontractors, carriers, terminals and trucking providers. Your work directly supports Flexport’s end customers in achieving their logistics goals. Most importantly, you will play a pivotal role in building the next operational model at Flexport: allowing us to effectively scale to achieve our mission of making global trade easier for everyone. This role is designed to build up Flexport’s operational footprint by both taking up ocean FCL shipments directly and exploring ways to enhance our local footprint and offers the chance to build. You will work cross-functionally to navigate ambiguous challenges and establish a world-class operating team. Being a Senior Operations Associate, you will be involved in both the daily operations as well as helping to expand the team. Tactical Responsibilities: As a supply chain talent, you are an expert in executing the end-to-end mo
About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Enterprise Platform team builds the systems that help our GTM teams bring OpenAI products to customers at scale. This role sits close to our emerging ads business, partnering with Ads Sales, Operations, Product, Finance, Legal, and Engineering to create reliable workflows for advertiser lifecycle, campaign readiness, approvals, and revenue operations. About the role Our GTM team helps customers understand the transformational potential of OpenAI’s models, and our internal systems should make that work faster, cleaner, and more intelligent. We’re looking for a Salesforce Ads Systems Engineer to design and build the Salesforce foundation for our ads business. You’ll partner with Ads Sales, Ads Operations, Product, Finance, Legal, and data teams to turn complex advertiser and campaign workflows into scalable, auditable systems. This is an execution-heavy, builder role. The primary charter of this role is ads GTM systems: advertiser account and opportunity workflows, campaign/order readiness, approvals, integrations, and automation that keep ads motions moving cleanly from pipeline through launch, billing, measurement, and reporting. In this role, you'll: Build Salesforce solutions for ads GTM : Develop user experiences, objects, automations, and guardrails that help Ads Sales and Operations manage advertisers, opportunities, insertion orders, campaign readiness, approvals, and launch handoffs with high data quality. Engineer integrations across the ads stack : Connect Salesforce with ads platforms, product catalogs, pricing/rate-card systems, data warehouses, billing tools, measurement workflows, CLM, and e-signature systems so advertiser and campaign data stays accurate and audit
For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet targets industries where workflow specificity is essential. As a Principal Product Marketing Manager, Vertical Industries, you will lead the strategic development of industry-specific value narratives, use case positioning, and sales-ready content for priority vertical, Manufacturing. In this role, you will own the GTM narrative, ensuring positioning is grounded in quantified, defensible value claims. This role requires deep industry curiosity, methodological discipline, and the ability to drive multiple complex workstreams in parallel to maintain Smartsheet’s competitive edge. This full-time position reports to the Sr. Director, Customer Value and can be located in our Bellevue, WA office, or you may work remotely from anywhere in the US where Smartsheet is a registered employer. What You Will Own: Value Strategy Execution — Vertical Industries Lead the team's execution of the Smartsheet Value Strategy process for priority verticals. Define positioning scope, including target segments, industry-specific buyer roles, KPIs, and competitor sets. Validate buyer value levers and map them to Smartsheet's capabilities to demonstrate differentiated, quantified benefits. Build vertical Value Impact Models and define the problem Smartsheet owns within each industry. Develop cross-functional Adoption Plans and validate position hypotheses through direct buyer sessions. ICP & CAPDB for Vertical Segments: Own ICP definition and target account prioritization for each priority vertical. Ensure each vertical ICP sp
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. We're looking for a Japan Growth Lead to establish and scale Replit's commercial presence in Japan. This is a high-impact, externally-facing role that sits at the intersection of enterprise business development, channel sales, and market strategy. You'll own how Replit shows up in the Japanese market, building partnerships with enterprise and government customers, activating reseller and channel partner networks, and representing Replit at major industry events and conferences. This role is ideal for someone who has deep roots in Japan's business landscape, understands how to navigate enterprise and public-sector sales cycles in Japan, and knows how to build trust with both technical and non-technical stakeholders. What You'll Do Enterprise & Government Partnerships Own end-to-end partnership development with enterprise accounts, government agencies, and public sector institutions in Japan Identify, prospect, and close strategic partnerships with large Japanese enterprises across technology, finance, manufacturing, retail, and more Navigate complex, multi-stakeholder procurement processes typical of Japanese enterprise and government accounts Build long-term relationships with key decision-makers, executives, and procurement leads Channel & Reseller Activation Identify, recruit, and activate resellers, system integrators, and channel partners who can distribute Replit's products in Japan Develop enablement programs, co-selling motions, and joint go-to-market strategies with channel partners Negotiate partnership agreements, reseller terms, and co-marketing arrangements Monitor partner performance and iterate on programs to maximize channel revenue Education (EDU) Partnerships Build partnerships with Japanese un
At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. About the right team member As an integral member of our Implementation Team, the Project Manager will drive the software implementation process for our high-impact, global client accounts. You will be responsible for collaborating closely with the region’s Sales and Customer Success teams as well as other global cross-functional teams. Working within a fast-paced and execution-focused team, you will play a pivotal role in optimizing processes, driving operational excellence and enabling our clients’ success. You will engage directly with a diverse range of stakeholders, from C-suite executives to frontline staff, tailoring your approach to ensure clarity, alignment, and buy-in at every level. Internally, you will work across teams to break down silos, streamline processes, and drive cross-functional collaboration. Externally, you will act as a trusted advisor to Mindbody clients, guiding them through implementation and ensuring a smooth transition that maximizes value. Your ability to influence, communicate, and execute effectively across regions will be key to delivering long-term success for both our customers and the business. About the rol
About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role As a Payment Operations Specialist at Ramp, you will play a key role in supporting the day-to-day execution and efficiency of Ramp’s payment operations. You’ll partner closely with the Payments Operations Lead and cross-functional teams across Product, Finance, Customer Support, Risk, and Compliance to ensure smooth and accurate payment processing, issue resolution, and operational excellence. This is a hands-on role focused on coordination, execution, and continuous improvement. You’ll be responsible for helping to maintain accurate payment flows, supporting operational projects, and assisting with cross-functional initiatives that enhance Ramp’s payment systems and risk management processes. What You'll Do Support the Payments Operations Lead in the daily management of payment workflows, including ACH, wire transfers, card payments, and Ramp Business Account transactions. Monitor and reconcile payment activity, identify discrepancies, and help investigate or resolve transaction issues. Coordinate refund and money movement processes
About Us Pearl is AI for professional services at global scale, combining advanced AI with verified human expertise to deliver help that is accurate, accountable, and fast. Since 2003, our network has connected millions of customers with licensed professionals across 196 countries, making real expertise available anytime, anywhere. Our Values Data driven: Start with truth, measure what matters. Courageous: Bias to action; run toward hard problems. Innovative: Seek novel, elegant solutions. Lean: Do more with less. Build, ship, learn fast. Humble: Strong opinions, lightly held. About the Role We are looking for a Senior Analyst – Digital Marketing to join our International Team. In this role, you will serve as the analytical backbone of our marketing efforts, delivering data-driven insights that optimize campaign performance across Google Search and Display. Your expertise will help shape bidding strategies, targeting, creative testing, and overall ROI improvement. This position offers a clear growth path into a PPC Account Manager role, where you will take ownership of campaigns based on your performance. What You’ll Do Own the execution and performance of PPC campaigns, driving optimization strategies and ensuring measurable business impact. Analyze campaign performance data using SQL, Tableau, Google Analytics, and Looker Studio to identify opportunities, generate insights, and influence strategic decisions. Lead the design, execution, and evaluation of A/B and multivariate testing programs, translating findings into scalable improvements and measurable outcomes. Develop and apply advanced segmentation and clustering methodologies to improve audience targeting, campaign efficiency, and growth opportunities. Leverage AI-driven tools and predictive models to optimize creative assets, keyword strategies, and prioritization frameworks that improve performance at scale. Drive cross-functional alignment with marketing, product, analytics, and business stakeholders
We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. OVERVIEW The role will include a blend of areas from reviewing transactions in real-time to prevent fraud, identifying fraudulent activities/ patterns, account takeovers, and handling internal escalations to provide services through the Instacart platform and much more. This is a 6-month contracted position at Instacart with expectations to work 40 hours/week. This is a non-exempt position, paid hourly, and eligible for additional hours as necessary. You will be scheduled to work 1 or 2 weekend days which your manager will assign to your schedule based on your availability. Instacart's Fraud & Identity team takes data-driven, customer-first approaches to ensure we are compliant with all local, state and federal regulations regarding grocery fulfillment. In this role, you will be responsible for executing on processes critical to ensuring the Instacart platform
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . The Enterprise Applications & Architecture (EAA) Business Unit Delivery team builds and operates the internal platforms that help Coinbase scale. Within EAA, the Compliance CX Agent Experience team owns Agent Cockpit, the primary internal platform used by Coinbase's compliance agents and investigators to review cases, communicate with customers, access account and transaction data, and resolve compliance-related support queries. As a Staff Technical Program Manager, you'll own program delivery for this complex, high-impact platform, driving cross-functional execution to ensure agents and investigators have reliable, performant tools every day. What you'll do: Own the program management framework for Agent Cockpit, including roadmap tracking, intake and prioritization, sprint planning, dependency management, and cross-team delivery execution. Drive technical dependency coordination and platform migrations, translating upstream system changes (API deprecations, service integrations, data model changes) into internal delivery plans and engineering asks. Lead launch readiness and operational risk management, owning security review coordination, production approvals, testing governance, and escalation when critical-path items stall. Partner with Engineering on reliability, observability, and performance programs, including system health metrics, load testing, capacity
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