Customer Operations Specialist Description - HP is ranked among the Top Companies to work. Among the recognitions include, One of the World’s Most Attractive Employers by Universum Global, One of the Top Companies for Women Technologists by Anita Borg Institute, One of the Top 10 Fortune 500 Companies Millennials are most excited to work for by SurveyMonkey, and Working Mother 100 Best Companies for 27 years. Furthermore, HP has received two consecutive Diversity Leader Awards from Profiles in Diversity Journal. HP was also awarded the Gold Medal by World Environment Center for International Corporate Achievement in Sustainable Development. Applies basic foundation of a function's principles, theories and concepts to assignments of limited scope. Uses professional concepts and theoretical knowledge acquired through specialized training, education or previous experience. Develops expertise and practical knowledge of applications within business environment. Acts as team member by providing information, analysis and recommendations in support of team efforts. Exercises independent judgment within defined parameters. Responsibilities: Acts as a first point of contact for regular, on- going customer accounts on daily operational matters. Resolves operational issues that may arise from the end-to-end sales process (e.g., order status, returns, and deliveries, invoicing, returns, and financial post-sales programs). Collaborates with other functions and organizations to resolve issues (e.g., sales teams, supply chain, logistics) as they relate to customer support. Education and Experience Required: First level university degree or equivalent experience. Typically 0-2 years of related experience (e.g., supply chain, customer serv
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What if the work you did every day could impact the lives of people you know? Or all of humanity? At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients. Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible. Senior Data Engineer Role Overview The Databricks Platform Engineer is the technical owner of our Databricks Lakehouse platform — the shared foundation on which enterprise data products, analytics, reporting and AI/ML workloads are built. This is a hands-on individual-contributor role responsible for the reliability, scalability, security, automation, governance and cost efficiency of the Databricks platform. The successful candidate will have production experience operating Databricks as an enterprise platform, not just building on it. They will work AI-natively and set that standard for the team. You will own the Data Platforms domain within a cross-skilled Data & Analytics Platforms engineering team. You will establish platform engineering standards, design and build infrastructure automation, create reusable reference architectures and engineering patterns, and ensure the platform can be operated reliably at enterprise scale. You will also mentor engineers and help build platform engineering capability within the India team. Key Responsibilities Platform ownership Own workspace- and accoun
At Qualia, we've built the leading B2B real estate technology that transforms the home buying and selling experience into a simple, secure, and enjoyable process. Our SMB and Enterprise products bring together users from across the real estate ecosystem---homebuyers and sellers, lenders, title and escrow agents, and real estate agents---onto a single shared digital closing platform, providing greater clarity and transparency to real estate transactions. Today, through our business customers across the country, millions of consumers use Qualia to close on homes every year. WHAT YOU'LL WORK ON As Qualia embarks on its next phase of growth, we are seeking a Technical Support Engineer for our Resware product, which is used by leading companies in the title insurance and settlement services industry. You understand infrastructure, are not afraid of looking at stack traces, logs, or code, and can walk customers through complex issues and provide them with a clear path to resolution. You are driven by providing successful outcomes for our customers, and do not give up easily. The Technical Support Engineer independently owns technical cases from first response through resolution and performs installations, upgrades, and migrations of the Resware platform and associated services. The Engineer will build a deep understanding of the product and its customer environments, make sound judgment calls on priority and escalation, and serve as a trusted technical point of contact for customers and internal teams alike. This function is proactive in nature and is designed to deliver a higher level of partnership with the customer. RESPONSIBILITIES Own technical support cases end to end, from triage through resolution, including those for key accounts, and prioritize a mixed queue of standard and urgent work independently Diagnose Resware application, service, and integration failures from error codes, application and event logs: background task failures, PGP and SFTP transfer e
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role The IT Operations team keeps Anthropic running. We want every employee to do their best work without friction. We're hiring an IT Support Engineer who pairs strong technical skills with a service mindset and good judgment. Anthropic is growing fast, and IT needs to keep pace. That means onboarding at scale, automating repetitive work (including with Claude), and improving the day-to-day employee experience. You'll handle support across our mostly macOS environment and help with the operational work that lets us scale. You'll work closely with IT Engineering and Security, with room to grow into more technical infrastructure work over time. This isn't a scripted support role. You'll have real ownership, use your judgment to improve our processes, and grow with the team as we scale. Key responsibilities Triage and resolve issues across hardware, software, networking, and accounts, mostly through our ticketing system, plus Slack and in-person Diagnose and fix issues across macOS, ChromeOS, iOS, Android, and our core SaaS platforms (Google Workspace, Slack, GitHub, Atlassian) Troubleshoot device issues, including enrollment, configuration profiles, and policy enforcement Support access management and employee lifecycle workflows (onboarding, offboarding, reorgs) Handle escalations that need cross-team coordination Join an on-call rotation for urgent issues outside business hours Provide hands-on support for user technology, AV systems, conference rooms, and printers Communicate clearly with users at every technical level Write and maintain internal documentation, including runbooks, how-to guides, and knowledge base ar
We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Why this role is on the menu Instacart's largest CPG partners are scaling fast — and the bar for how we show up to them is rising. Our Strategic Sales team works with Fortune 100 brands where a single deal can represent multi-million dollar commitments, and where the relationships we build today determine the category leadership we hold tomorrow. We're hiring a Senior Sales Executive to own some of our most important CPG accounts, driving the kind of consultative, data-backed selling that moves brands from testing Instacart to making it a cornerstone of their annual media plan. This role sits at the intersection of brand strategy, digital media, and platform monetization — and the person who fills it will have a direct line of sight to Instacart's top-line growth. What you'll cook up in your first year A portfolio of Fortune 100 CPG accounts has grown revenu
About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . Role Summary As a Lead Client Partner at Pinterest, you will serve as a strategic visionary for top-tier enterprise travel clients, cultivating trusted relationships through deep expertise in full funnel advertising. You will independently engage assigned customer accounts to promote Pinterest’s products and develop lower-funnel strategies that drive measurable business outcomes, including traffic, sales, conversion, and customer retention. By leveraging a nuanced understanding of retail businesses, retail media ecosystems, and client growth priorities, you will meet performance targets, develop new business, expand customer relationships, and resolve specific customer issues. You will guide clients in using Pinterest to turn inspiration into action for millions of Pinners, while building strategic alliances internally and externally. Success in
About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. Role Overview You will be working with the Logistics Finance team, part of THG Fulfil, a fast-growing function of THG Ingenuity. You will be responsible for ensuring the foundations of our finance function remain strong. This involves maintaining high standards of financial controls, accurate balance sheets, commercial reporting, and effective management of client and supplier accounts to maximise working capital and minimise service disruption. The role will support a variety of ongoing projects focused on improving efficiency through automation, which may involve working with data and technology teams. This position offers significant opportunities for career development for an individual keen to progress their finance career and develop an understanding of how processes work from a technical perspective. Responsibilities Month-end close, including variance analysis and commentary on cost and revenue movements against forecast and budget. Validation of invoices against courier rate cards. Liaising with couriers and logistics partners to query variances. Weekly forecasting with variance analysis and commentary. Providing valuable insights on postage data to senior finance and postage teams. Posting cost, revenue and accrual journals. Balance sheet reconciliations. Communicating with clients to resolve billing queries. Identifying opportunities to improve processes through automation. Requirements Working towards a finance qualification or already qualified. Ability to handle large data sets. Advanced
ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverages, events, and entertainment into one experience that keeps guests coming back. WHAT WE’RE SEEKING Are you the kind of seller who builds a book of business as naturally as you build relationships? Do you thrive on owning the full sales cycle from first call to signed contract, while keeping the details tight and the guest experience exceptional? Are you ready to lead a team while staying close to the deals that move the needle? We are looking for an Event Sales Director who sells with urgency and leads with intention. Someone who can grow accounts, develop a team of Sales Admins, and execute with precision across multiple venues. This role is not about hitting a number. It is about building something repeatable and raising the standard. If you are ready to own your market, develop your team, and drive revenue that matters — this is where you do it. THE ROLE The Event Sales Director drives venue revenue by owning a high-volume book of business, supporting core sales routines, and elevating sales execution across the market. This role balances personal selling with team leadership, cross-functional alignment, and operational
Topgolf | Event Sales Director – Single Venue (New Draft) Job Description ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverages, events, and entertainment into one experience that keeps guests coming back. WHAT WE’RE SEEKING Are you the kind of seller who builds a book of business as naturally as you build relationships? Do you thrive on owning the full sales cycle from first call to signed contract, while keeping the details tight and the guest experience exceptional? Are you ready to lead a team while staying close to the deals that move the needle? We are looking for an Event Sales Director who sells with urgency and leads with intention. Someone who can grow accounts and execute with precision for their venue. This role is not about hitting a number. It is about building something repeatable and raising the standard. If you are ready to own your venue, develop your team, and drive revenue that matters, this is where you do it. THE ROLE The Event Sales Director drives venue revenue by owning a hi
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Technical Solutions Consultants are responsible for the technical relationship of Stripe Crypto's largest and most complex users. We lead cross-functional efforts across Engineering, Product, and go-to-market teams—balancing our users' business needs with technical constraints—and act as trusted partners and consultants who help businesses deliver more value to their customers, optimize their technical operations, and accelerate their global growth with Stripe. What you'll do As a Technical Solutions Consultant for Crypto, you will own the technical relationship for Stripe's most strategic crypto-native users: high-growth companies building on Stripe's crypto and stablecoin products, including Bridge and Privy. You will be the technical expert your accounts trust and rely on—developing deep relationships with their key stakeholders, mobilizing cross-functional teams across Stripe to resolve their most complex technical challenges, and proactively identifying opportunities that help them succeed and scale. Responsibilities Serve as the primary technical point of contact and trusted advisor for a set of strategic crypto accounts; build durable relationships with their Engineering, Payments Operations, and Product stakeholders. Lead complex technical troubleshooting and incident response for assigned accounts; own communications and remediation until resolution, collaborating with Product, Support, and Engineering when needed. Partner closely w
Role: Director – Business Consulting & Solutions Location: Bengaluru, India (Hybrid) Team: BC&S Global Practice (Business Consulting & Solutions) Who are we? Sigmoid enables business transformation using data and analytics, leveraging real-time insights to make accurate and fast business decisions, by building modern data architectures using cloud and open source. Some of the world’s largest data producers engage with Sigmoid to solve complex business problems. Sigmoid brings deep expertise in data engineering, predictive analytics, artificial intelligence, and DataOps. Why Join Sigmoid? Sigmoid provides the opportunity to push the boundaries of what is possible by seamlessly combining functional expertise, AI and creativity to tackle intrinsically complex business problems and convert them into straight-forward data solutions. Despite being continuously challenged, you are not alone. You will be part of a fast-paced diverse environment as a member of a high-performing team that works together to energize and inspire each other by challenging the status quo. Vibrant inclusive culture of mutual respect and fun through both work and play. Roles and Responsibilities Identify market demand by engaging with clients and internal stakeholders to uncover gaps and opportunities in Revenue Growth Management, Pricing Strategy, Promotion Optimization, and Commercial Analytics. Act as a bridge between commercial strategy and analytics delivery, ensuring solutions align with client business needs and technical feasibility. Lead product-market fit analysis and support go-to-market strategy for commercial analytics offerings to senior leadership in key accounts. Own and drive execution of the practice roadmap by demonstrating deep domain expertise, analytical rigor, and stakeholder management capabilities. Own end-to-end solution development for commercial analytics practices, including ideation, design, development, and maintenance of scalable analytics solutions. Deve
This role is part of our Central Marketing Team at saas.group. What is saas.group? Think of us as the driving catalyst behind your favorite software success stories. saas.group, established in 2017, is on a mission to turbocharge promising B2B SaaS ventures, unlocking their full potential. As a Software-as-a-Service portfolio powerhouse, we specialize in acquiring small software treasures and polishing them into industry stars. With a dynamic, fully remote team of nearly 400 colleagues spanning 50+ countries we are truly global and we are rewriting the playbook on SaaS innovation and collaboration. We grow 25 exciting brands under our umbrella. Feel free to explore our Candidate's Hub to get an insider's view, dive into our culture, gain valuable insights into our teams and how we work. Also, don't forget to follow saas.group on LinkedIn to stay up-to-date on our job openings, podcast episodes, and with all things happening at our company. Profile Overview At saas.group paid acquisition across our portfolio runs through a small network of experienced PPC freelancers. We're looking for a German-speaking Performance Marketing Lead to oversee this: someone who owns the standards, strategy and quality bar for paid across our portfolio, from accounts ranging from small to large monthly budgets. The role goes beyond people-management, with continued hands-on responsibilities. You'll set the systems and direction and lead the freelancer network, but you'll also be in the accounts yourself on the most valuable brands, and you'll be the person we trust to judge whether the work being done is actually good. If you want real ownership of a function where your work impacts 25+ brands, this is that role. Your immediate impact in the first 3-6 months will be: Take ownership of our most valuable paid accounts and demonstrably move performance, while keeping smaller-budget accounts efficient. Set a consistent standard across all brand accounts: how campaigns are structured, h
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Reporting to the Finance Director, this position (Sr Accountant) assists in the preparation of financial statements, journal entries and supporting documentation specifically for Federal Grants and Non-Title funds from the State of AZ. This position’s responsibilities include, but are not limited to, preparing regulatory reports, recording detailed transactions, analyzing variances in the general ledger, and reconciling cash and balance sheet accounts. Incumbent will cross-train to support various accounting and finance functions. Primary Job Duties & Responsibilities: Complete all necessary analysis and research for federal grants and monthly grant invoice review (CER’s) and financial statement reporting, balance sheet reconciliation and journal entries by utilizing Excel, QuickBase, banking information and the Great Plains Accounting System. Complete weekly Research related to provider invoices for grant funding and work closely with the providers for required grant support and reporting. Complete monthly wires for provider payments that require entering the payment into QuickBase including the calculation support for approval. Prepare regulatory reports adhering to all contractual reporting obligations to our regulatory agent on a monthly/quarterly and annual basis per the reporting guide from Mercy Care regulators (AHCC
We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity As a GTM AI Engineer, you will contribute to our "Revenue Velocity" engine. You won't just be managing tools; you will identify operational friction and help build the AI-powered infrastructure that allows our Sales (SLG), Expansion, and PLG teams to focus on high-value selling. You will help build and maintain the stack that converts product signals into automated sales actions. What you'll do Systems & Automations: Assist in building and maintaining the systems that power our opportunity management, sales handoffs, forecasting, and post-sales workflows. Process Optimization: Spot gaps, solve edge cases, and ensure the funnel, from first meeting to renewal, runs smoothly and intelligently. AI-Native Automation: Deploy automations that surface "next-best actions," trigger timely follow-ups, and improve deal velocity using Clay , Boomi, Claude and Gemini . Data Hygiene & Enrichment: Execute routine data hygiene and enrichment workflows across CRM records, ensuring data accuracy and completeness. Workflow Testing & Monitoring: Test, monitor, and troubleshoot automated GTM workflows to identify edge cases and minimize operational drag. Cross-Functional Collaboration: Work side-by-side with Sales, Accounts, and Marketing teams to translate operational needs into technical solutions. Stack Evolution: Help connect disparate GTM tools into a cohesive stack and continuously improve that stack as we scale. Execution: Turn high-level GTM goals into reliable,
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. About the role As a Product Engineer on the Grok Connectors team at SpaceXAI, you'll build the integrations that let Grok, Cursor and Grok Bot do real work inside the tools people use every day: Gmail, Outlook, Google Calendar and Drive, Microsoft Teams, OneDrive and SharePoint, GitHub, Slack, finance accounts, and a fast-growing marketplace of third-party MCP plugins. You'll architect, implement, and deploy features end to end, from OAuth sign-in and token handling, to tool schemas and reliability across hundreds of millions of tool calls, to the cards and approval flows users see on web, desktop, and mobile. You'll work directly with enterprise customers and partners to ship connectors that large organizations can trust. You may be a fit if You have an entrepreneurial spirit and love creating outsized business impact. You want AI agents to be genuinely useful, by connecting them to real data and real actions safely. You have deep, practical knowledge of OAuth 2.0 and OIDC and of large provider APIs like Google Workspace and Microsoft Graph, or you're excited to become the expert. You care about reliability: concurrency, retries, rate limits, and observability. You fix root cau
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