Account Manager Enterprise Jobs

CSQ427R325 PLEASE NOTE : Due to federal contract requirements and client site access obligations, U.S. citizenship is required to access classified information. Candidates must possess an active Top Secret Clearance and reside in the greater Huntsville, Alabama region. At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks Platform in your customers. You will also help ensure customer success by increasing focus and technical accountability for our most complex customers who need guidance to accelerate usage of Databricks workloads they have already selected, helping them maximize the value they get from our platform and their return on investment. This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestrating other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel with being technical, with the expectation that you become the post-sale technical lead across all Databricks products. This requires you to utilize your skills and technical credibility to engage and communicate effectively with all levels of an organization. You will report directly to a DSA Manager within the Field Engineering organization. The impact you will have: Engage with Solutions Architects to understand the full use case demand plan for prioritized customers Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most st

Who We Are: At Bandwidth , we shape how the world connects. We're the global communications software company and Tier 1 network operator with global reach. The voice, messaging, and emergency services infrastructure behind the brands and apps you use every day. Because we own the network we build on, the problems you'll solve here are bigger, more complex, and more impactful. And as communications shifts to AI, we're the infrastructure layer making it possible. We call ourselves BANDmates because building something this big takes collaboration, different perspectives, and the freedom to bring your authentic self to the table. We're experts who speak like humans. Ready to build what's next? #JoinTheBand What We Are Looking For: The Billing Quality Analyst is a meticulous and motivated team member dedicated to protecting the accuracy and reliability of Bandwidth's billing operations. As a detail-oriented critical thinker, you'll execute billing cycles, assist with audits, set up accounts and process rate updates under guidance, and resolve billing discrepancies within a complex, multi-platform environment while building expertise across the full billing lifecycle. This role is essential to Bandwidth's billing quality, providing precise execution and oversight across invoice delivery, cycle close, and compliance activities. What You'll Do: Execute assigned portions of the monthly billing cycle across billing platforms, generating invoices, processing manual invoice lines, and escalating billing exceptions to the Team Lead/Manager with clear documentation. Perform billing account setup for new customers and rate updates for contract amendments, interpreting service order forms and rate sheets under guidance to ensure contracted rates are entered accurately and made effective on the correct dates. (Note: scope of manual configuration is decreasing as automated workflows mature.) Assist with monthly SOX compliance audits, completing assigned audit steps, maint

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Global Customer Support Team At Okta, our Global Customer Support (GCS) team is on a mission to empower customers through proactive, guided, and deeply personalized experiences. Embedded within the Customer First ecosystem, GCS drives success across four specialized functions: Support Delivery, Escalations Management, Red Account Recovery, and Supportability. Behind the scenes, the GCS Program Management Office (PMO) fuels our progress—spearheading strategic programs that sharpen our operational rigor and raise the bar for customer care. The Program Analyst Opportunity Reporting to the Senior Manager of Program Management & Planning, this role will support the Global Customer Support program management team by assisting with administrative tasks, data collection, and communication for programs designed to help the Support team scale and improve the efficiency and efficacy of the Support org. This is an entry-level role focused on learning foundational program management skills, understanding team processes, and coordinating with stakeholders under direct supervision. What you’ll be doing Support strategic projects for Customer Support and partner support leadership by assisting with data collection, data analysis, and documentation for deliverables such as partner analysis, business process mapping, and partner governance reporting, under the guidance of senior program managers. Coordinate with cross-funct

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. Robinhood’s Customer Experience team plays a critical role in Democratizing Finance for All. Our customer experience team supports customers across a wide range of account needs, delivering timely, accurate, and empathetic support across multiple channels. As a Customer Experience Team Lead, you will help lead a team of customer support representatives responsible for delivering high-quality service and resolving customer issues efficiently. You will coach and develop team members focusing on technical coaching and driving subject matter expertise. You’ll support the Customer Experience Manager to ensure operational excellence, and act as a point of contact for escalations and complex customer situations. In this role, you will help drive performance through coaching, quality standards, and service-level accountability while partnering with operations, quality assurance, and compliance teams to continuously improve the customer experience. Schedule & Work Environment This role is based in our Westlake, TX office, with in-person attendance expected at least 3 days per week. The team operates on a 24/7 schedule. Employees will work either five 8-hour shifts or four 10-hour

CSQ427R300 At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximise the value they get of our platform and the return on investment. This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestration of other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate at all levels with an organisation. You will report directly to a DSA Manager within the Field Engineering organization. The impact you will have: Engage with Solutions Architects to understand the full use case demand plan for prioritised customers Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the wo

About the Team Help us build the world's most reliable, on-demand logistics engine for last-mile delivery! We're bringing on experienced engineers to help us create and maintain a 24x7, no downtime, global infrastructure system that powers DoorDash’s three-sided marketplace of consumers, merchants, and dashers. About the Role We also offer “cloud solutions engineering”: we unblock teams across DoorDash with novel or complex cloud needs, from multi-cloud deployments and cross-cloud credential vending to multi-region sFTP. You will partner directly with teams across the company to take a need from an ambiguous request to production, and mature the most common ones into platform products that can be adopted widely. This role sits at the intersection of cloud infrastructure, security, and developer experience. It includes designing, building, and operating systems that must be reliable, secure, easy-to-use, and cost-efficient. You will report to the Engineering Manager of the Cloud Infrastructure team within the Infrastructure organization. This role is hybrid working from our New York City engineering hub. You’re excited about this opportunity because you will… Design and build the foundational cloud platform (account vending, IAM, cloud networking primitives, quotas, infrastructure as code) that every engineering team at DoorDash builds on top of Own the paved path for cloud at DoorDash: make the secure, cost-efficient way the easy way through self-service tooling Partner with product and platform teams to unblock complex or novel cloud use-cases, and turn the recurring ones into platform products Drive cloud-wide initiatives such as multi-cloud, unifying cloud foundations across DoorDash, Deliveroo, and Wolt, cost efficiency, and security posture Set technical direction for the team, mentor engineers, and influence cloud architecture decisions across the company Find ways to improve the team’s productivity and operational capabilities through the use of automation, A

About the Team DoorDash Drive is our white label fulfillment platform powering e-commerce for merchants on and off the DoorDash platform. The Drive New Verticals team partners with merchants across Grocery, Convenience, Retail, and Pharma to strategically and operationally address their e-commerce and logistics needs through our three-sided marketplace. About the Role We are looking for a Senior Associate to join our New Verticals Drive Strategy & Operations team, passionate about scaling high-growth products. This team focuses on growing Last Mile Delivery and Dasher Shop & Deliver for our Drive partners, with this role specifically focused on Dasher Shop & Deliver. In this role, you will unlock accessibility to local businesses on their own terms by launching new products and services to expand both DoorDash’s and merchants’ total addressable market. You will work on growth, profitability, and merchant strategy initiatives to scale our Dasher Shop & Deliver offering across Grocery and other New Verticals categories. You will partner cross-functionally to improve product quality and operational excellence, contribute to the ideation, testing, and execution of new services and features, and support profitability efforts through data-driven recommendations, financial modelling for merchant negotiations and new-net merchant contracts, and account optimization initiatives. Reporting to the Manager of Drive Strategy & Operations, you will work cross-functionally with Product, Engineering, Sales, Operations, Finance, and other teams to make your vision a reality. We operate in a hybrid model, so we spend a few days a quarter in person together, but all our offices are open should you choose to go in more regularly. You’re excited about this opportunity because you will… Strategize: You will develop the strategy to best serve our customers, thinking at a deeply strategic level about the success now and 3+ years out. Operate : You will get t

The ICEE Company is the leader in frozen beverage industry, offering the most comprehensive frozen package and service network in the beverage and food service industry. As the largest subsidiary of J&J Snack Foods who provides branded snack foods to foodservice and retail supermarket outlets across the U.S. Its products include such icons as SUPERPRETZEL and Dippin’ Dots along with other key brands like LUIGI’S Real Italian Ice, The Funnel Cake Factory Funnel Cakes, and Hola Churros. J&J also has a strong presence in bakery providing cakes, cookies, and pies to some of the largest grocery and convenience retailers in industry. Our company continues to deliver record sales led by a talented team and a commitment to “Fun Served Here”. POSITION SUMMARY: Under the supervision of operations leadership, the Route Sales Technician ensures that The ICEE Company is always represented in a professional and courteous manner. Customer service is always capitalized at ICEE, and we have a commitment to success to not only our customers but also our partners and our peers. The Route Sales Technician will have daily responsibilities including delivering products, completing, and rotating account inventory, completing invoices, cleaning machines, and replacing promotional materials. In addition to these duties, the Route Sales Technician will need to perform as a Service Technician. Route Sales Technician will work with minimal supervision and are required to attend weekly meetings held in their service center. Individuals in this role are provided with a vehicle, uniforms, tools, cell phone, tablet, and gas card. ESSENTIAL FUNCTIONS: Receives emergency service or supply calls from the service center, Field Manager, and/or Customer Service daily. In certain locations, the Route Sales Technician is responsible for machine movement including not limited to: installations, exchanges of old or damaged machines, and pulling machines when accounts are closed. Performs prev

The ICEE Company is the leader in frozen beverage industry, offering the most comprehensive frozen package and service network in the beverage and food service industry. As the largest subsidiary of J&J Snack Foods who provides branded snack foods to foodservice and retail supermarket outlets across the U.S. Its products include such icons as SUPERPRETZEL and Dippin’ Dots along with other key brands like LUIGI’S Real Italian Ice, The Funnel Cake Factory Funnel Cakes, and Hola Churros. J&J also has a strong presence in bakery providing cakes, cookies, and pies to some of the largest grocery and convenience retailers in industry. Our company continues to deliver record sales led by a talented team and a commitment to “Fun Served Here”. POSITION SUMMARY: Under the supervision of operations leadership, the Route Sales Technician ensures that The ICEE Company is always represented in a professional and courteous manner. Customer service is always capitalized at ICEE, and we have a commitment to success to not only our customers but also our partners and our peers. The Route Sales Technician will have daily responsibilities including delivering products, completing, and rotating account inventory, completing invoices, cleaning machines, and replacing promotional materials. In addition to these duties, the Route Sales Technician will need to perform as a Service Technician. Route Sales Technician will work with minimal supervision and are required to attend weekly meetings held in their service center. Individuals in this role are provided with a vehicle, uniforms, tools, cell phone, tablet, and gas card. ESSENTIAL FUNCTIONS: Receives emergency service or supply calls from the service center, Field Manager, and/or Customer Service daily. In certain locations, the Route Sales Technician is responsible for machine movement including not limited to: installations, exchanges of old or damaged machines, and pulling machines when accounts are closed. Performs prev

CSQ427R261 At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximise the value they get of our platform and the return on investment. This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestration of other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate at all levels with an organisation. You will report directly to a DSA Manager within the Field Engineering organization. The impact you will have: Engage with Solutions Architects to understand the full use case demand plan for prioritised customers Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the wo

Who Are We HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools. HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations. Founded in 2017, HALA is currently licensed by the Saudi Arabian Central Bank. Job Summary Responsible for performing daily financial reconciliation of acquiring and payment transactions, investigating discrepancies, and ensuring timely resolution and closure. The role focuses on maintaining reconciliation accuracy, improving data quality and automation effectiveness, and preparing accurate reports while coordinating with relevant stakeholders. Key Responsibilities Perform daily reconciliation: Perform end-to-end reconciliation of acquiring transactions across the Pool Account and Core System, validate Auto Reconciliation results, and perform manual reconciliation where required using relevant and reliable matching criteria. Investigate unreconciled items: Investigate, resolve, and follow up on unmatched transactions, coordinating with relevant departments as required. Enhance reconciliation data: Categorize reconciliation items and enrich transaction data where required to support accurate matching and improve Auto Reconciliation effectiveness. Perform reconciliation controls: Conduct daily Auto Recon accuracy checks and report any variances or recurring system issues Ensure daily closure: Complete all reconciliation activities within the defined timeframe and escalate outstanding items to the Reconciliation Manager. Prepare reconciliation reports: Prepare and maintain daily, periodic, and ad-hoc reconciliation reports, ensuring accuracy, com

About StarRez StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner. Role: Payments is one of the highest stakes domains at StarRez. When a student pays their housing fees, or an institution reconciles a semester of revenue, the transaction must be correct, traceable, and secure, every time. There is no acceptable margin for a payment that is taken twice, refunded to the wrong account, or lost between our platform and a payment provider. As a Senior Quality Engineer on the Payments team, you will own quality for the systems that process card and bank payments, integrate with payment gateways and providers, and handle authorisation, capture, settlement, refunds, and chargebacks. You will be the person on the team with the deepest understanding of how money moves through our platform, the happy paths, the failure modes, and the states in between. This is a hands-on individual contributor role based in Hyderabad, working within a globally distributed engineering organisation spanning India, Australia, the UK and the United States. You will not manage people. You will set the quality bar for your team, do the work to hold it, and coach the engineers, product managers and designers around you to share ownership of it. You will report to the Director of Quality and work day-to-day with your team's Engineering Manager, Product Manager and engineers, alongside Support and Implementati

About Us: YipitData is the leading market research and analytics firm for the disruptive economy and recently raised up to $475M from The Carlyle Group at a valuation over $1B. We analyze billions of alternative data points every day to provide accurate, detailed insights on ridesharing, e-commerce marketplaces, payments and more. Our on-demand insights team uses proprietary technology to identify, license, clean and analyze the data many of the world’s largest investment funds and corporations depend on. For three years and counting, we have been recognized as one of Inc’s Best Workplaces . We are a fast-growing technology company backed by The Carlyle Group and Norwest Venture Partners. Our offices are located in NYC, Austin, Miami, Denver, Mountain View, Seattle , Hong Kong, Shanghai, Beijing, Guangzhou, and Singapore. We cultivate a people-centric culture focused on mastery, ownership, and transparency. About the Role: YipitData is looking for an experienced Staff Accountant to join our Finance team. This is a unique opportunity to work at a high-growth FinTech company with entrepreneurial yet supportive colleagues. In this role, you will utilize your exceptional accounting knowledge and high attention to detail to manage accounts receivables, own customer communications, and assist the accounting team within a fast-paced dynamic environment. As our Staff Accountant, you will: Manage the full accounts receivable cycle, including: invoice review, collections, cash application, and account reconciliations. Resolve billing discrepancies and customer inquiries in a timely manner; Monitor customer accounts and follow up on outstanding balances. Monitor A/R aging, follow up on outstanding balances, and partner with our Treasury Manager on collections. Review APAC entities' payroll reports and transactions booking in NetSuite. Assist in month-end closing procedures and other accounting tasks as assigned; Prepare and post journal entries as needed; Prep

CSQ427R309 At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks Platform in your customers. You will also help ensure customer success by increasing focus and technical accountability for our most complex customers who need guidance to accelerate usage of Databricks workloads they have already selected, helping them maximize the value they get from our platform and their return on investment. This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestrating other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with the expectation that you will become the post-sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate effectively with an organization at all levels. You will report directly to a DSA Manager within the Field Engineering organization. The impact you will have: Engage with Solutions Architects to understand the full use case demand plan for prioritized customers Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live, and healthy consumption o

PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization. Overview Of The Role PagerDuty is seeking a Business Development Representative to join our diverse, customer-focused team! As Business Development Representative, you will report to a Manager of Sales Development and as part of a dynamic team, you'll collaborate closely with our talented Account Executives, fuelling their pipelines with promising leads and conquering territories together. Imagine the thrill of diving into the heart of the sales cycle, exploring every aspect and seizing captivating opportunities. With our fast-paced, high-volume environment, your energy will soar, and your organisational skills will shine like never before. Get ready for an exhilarating adventure as a member of the PagerDuty Business Development team! You'll be at the forefront of our Sales department, representing the prestigious PagerDuty brand and serving as the initial point of contact for our target accounts. Your role will be to ignite their interest through a modern approach to outbound prospecting, nurturing, educating and captivating them with the incredible value of PagerDuty This isn't just a job—it's