Account Manager in Manchester

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. We’re looking for a Restaurant Launch Assistant to join our European SMB hub. In this role, you’ll be the face of Deliveroo for our newest partners in the Belgium and Netherlands markets, ensuring every restaurant has a seamless transition onto our platform. What You’ll Be Doing You’ll be joining the Restaurant Launch team. We are centralising our launch and sales development activity into a high-energy hub to ensure a consistent, world-class experience for our European Small and Medium Business (SMB) partners. Here’s what your day-to-day might look like: Drive Partner Onboarding: Act as the primary guide for new restaurants, helping them get set up and fully prepared to start taking their first orders. Deliver High-Touch Service: Use your communication and problem-solving skills to answer partner questions and provide exceptional support during the onboarding journey. Own the Phone: Manage a high volume of calls, maintaining a strong presence while helping partners navigate the technical and operational steps of joining Deliveroo. Collaborate for Success: Work cross-functionally with Sales and Account Management teams to en

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. We’re looking for a New Partner Experience Advisor to join our centralised hub. In this role, you’ll be the face of Deliveroo for our newest French-speaking partners, ensuring every small and medium business (SMB) has a seamless and successful launch on our platform. Working Pattern: Hybrid 3 days a week in office (following successful completion of probation). What You’ll Be Doing You’ll be joining the Restaurant Onboarding team. We are centralising all restaurant launch activity to create a European hub that ensures a consistent, high-quality experience for every partner joining the Deliveroo family. Here’s what your day-to-day might look like: Drive Partner Onboarding: Act as the primary point of contact for new restaurants, guiding them through the setup process and ensuring they are ready to take their first orders. Deliver Exceptional Service: Provide high-level support by answering partner queries and navigating requests with speed and accuracy to meet tight turnaround times. Collaborate Across Teams: Work closely with Sales and Account Management teams to ensure a smooth transition for partners from the point of sale

Empowering organisations to achieve their highest potential. At ISOQAR, we draw on our experience, knowledge, and ambition to empower organisations to achieve their highest potential. As a UKAS-accredited certification body , we conduct audits against ISO standards and issue ISO certifications. Through a portfolio of progressive solutions, including ISO certification, training, and consultancy, we work with customers to strengthen their businesses, all delivered by our in-house experts. We're looking for an experienced and commercially driven Inbound Enterprise Account Executive to join our team. In this role, you'll manage enquiries from large enterprise organisations, helping prospective customers navigate their certification and compliance requirements. Using a consultative sales approach, you'll build relationships with senior stakeholders, develop tailored solutions, and manage opportunities through to conversion. Manage inbound sales enquiries from new enterprise-level customers, ensuring a consistently high standard of service and communication throughout the sales process representing ISOQAR professionally Lead the preparation and submission of high-quality tender responses via client and third-party portals, ensuring compliance with requirements and deadlines Prepare tailored commercial proposals that clearly address client needs and position ISOQAR competitively Conduct thorough discovery with prospective clients to gather business process information and understand their certification, compliance, and audit requirements Collaborate with clients and internal teams to identify the most suitable products, services, and audit approaches Utilise internal systems and industry guidelines to accurately establish audit scopes and durations Manage and maintain a structured pipeline of sales leads and opportunities, ensuring accurate forecasting and timely follow-up Maintain detailed, accurate records of all customer interactions, proposal activity, and pipeline pro

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. Staff Technology Engineer (Warehouse IT Support) Location: Manchester (Altrincham), England, United Kingdom (On-site) About the Role We are looking for a proactive and hands on Staff Technology Engineer to join our Manchester Warehouse IT Support function. Operating in a fast-paced environment especially as we ramp up for peak periods like Black Friday. You will play a critical role in keeping our fulfilment operations running smoothly. Reporting into the Warehouse Technology Manager, this role is exclusively based at our Manchester site. You will act as the primary on the ground technical responder, partnering closely with warehouse operations to minimise downtime, support essential infrastructure, and ensure our teams have the functional technology they need to hit operational targets. Key Responsibilities Onsite Support: Provide responsive, 1st line technical support to Manchester warehouse teams, rapidly troubleshooting and resolving hardware, software, and local network connectivity issues. Hardware Management: Set up, configure, and maintain warehouse specific IT equipment, including thermal label printing kiosks, handheld scanning devices, Windows desktops, and mobile hardware. System & Access Management: Manage user accounts, permissions, and access provisioning through platforms like Active Directory, Microsoft 365 and other MDMs Proactive Monitoring: Monitor local IT systems and network infrastructure to identify, escalate, and resolve potential faults before they impact warehouse

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. Overview We are seeking a commercially minded Senior Financial Controller to join a unique role spanning both THG Ingenuity and a private Family Office portfolio. This role is the finance lead for King Street Townhouse Hotel and Hale Country Club, whilst helping develop the governance, reporting and financial capability of a growing Family Office portfolio Reporting into senior leadership, the successful candidate will lead a small finance team and act as a trusted business partner to operational management, providing insight, challenge and financial leadership across multiple businesses. This role offers a rare combination of hospitality, commercial finance and family office exposure, making it an ideal opportunity for an ambitious Financial Controller looking to broaden their experience beyond a traditional finance environment. Key Responsibilities Hospitality Finance Leadership Lead all aspects of finance for King Street Townhouse Hotel and Hale Country Club & Spa, including: Monthly management accounts and performance reporting Budgeting, forecasting and long-term planning Board reporting and financial commentary Cash flow forecasting and working capital management KPI reporting and analysis Capex appraisals and investment analysis Balance sheet oversight and control environment Annual audit support and statutory reporting VAT and tax complia

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. Role: We are looking for an experienced and motivated Accounts Payable Team Leader to join our Finance Shared Services team. This is a hands on operational leadership role, responsible for supporting day to day activity of the Accounts Payable team and ensuring that key processes are completed accurately, efficiently and within agreed timescales. Particular focus will be on payment runs, ledger quality and continuous improvement of AP processes and controls. The successful candidate will act as an important bridge between the operational AP team and management, helping to ensure issues are identified, resolved and escalated appropriately. Key Responsibilities: • Coordinate and oversee regular AP payment runs, ensuring payments are processed accurately and within agreed deadlines • Support, review and resolution of payment exceptions and issues • Monitor day to day AP activity and ensure priorities are managed effectively. • Provide operational oversight and key involvement during important processing periods, including month end. • Provide day to day guidance and support and direction to the team • Support allocation and prioritisation of workload • Act as point of escalation for complex and unusual AP queries, with internal and external stakeholders, building effective working relationships • Coach and support the team members to develop their knowledge, capability and confidence. • Provide cov

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. Role Overview You will be working with the Logistics Finance team, part of THG Fulfil, a fast-growing function of THG Ingenuity. You will be responsible for ensuring the foundations of our finance function remain strong. This involves maintaining high standards of financial controls, accurate balance sheets, commercial reporting, and effective management of client and supplier accounts to maximise working capital and minimise service disruption. The role will support a variety of ongoing projects focused on improving efficiency through automation, which may involve working with data and technology teams. This position offers significant opportunities for career development for an individual keen to progress their finance career and develop an understanding of how processes work from a technical perspective. Responsibilities Month-end close, including variance analysis and commentary on cost and revenue movements against forecast and budget. Validation of invoices against courier rate cards. Liaising with couriers and logistics partners to query variances. Weekly forecasting with variance analysis and commentary. Providing valuable insights on postage data to senior finance and postage teams. Posting cost, revenue and accrual journals. Balance sheet reconciliations. Communicating with clients to resolve billing queries. Identifying opportunities to improve processes through automation. Requirements Working towards a finance qualification or already qualified. Ability to handle large data sets. Advanced

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. About the Role We are looking for a commercially minded Ecommerce Executive to join our Ecommerce & Marketing team. You will play a central role in the day-to-day operational delivery of DTC ecommerce activity across a portfolio of client accounts, taking ownership of on-site execution, performance analysis, email campaign delivery, and client ticket management. This is a hands-on, fast-paced role that sits at the heart of our ecommerce operations. You will need strong commercial acumen, an eye for detail, and the confidence to work across multiple platforms - including THG Ingenuity's proprietary tech stack, and our CRM tooling. Key Responsibilities Ecommerce Performance & Data Analysis Monitor and analyse DTC ecommerce performance including traffic, conversion funnels, revenue, and AOV Build and maintain regular performance reports, translating data into clear, actionable insights Conduct on-site analysis to identify opportunities to improve the customer journey and conversion rate Support A/B testing initiatives and document findings On-Site Management — THG Ingenuity & Shopify Execute on-site changes across THG Ingenuity's ecommerce platform and Shopify, including product uploads, content edits, promotional mechanics, and navigation updates Manage asset optimisations such as updating banner messaging, imagery, and promotional content Maintain site accuracy and consistency across all product, category, a