Agent Solution Architect Jobs

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the role As a Forward Deployed AI Strategist , you will serve as the lead technical strategist embedded with our customers. You'll own the end-to-end design of AI-driven business transformation projects from understanding domain-specific needs to architecting scalable agent-based solutions using DevRev’s platform. This role requires a unique blend of enterprise architecture, AI solutioning, customer empathy, and cross-functional collaboration. You’ll act as the connective tissue between pre-sales, customer success, engineering, and product teams bringing our AI capabilities to life for real-world impact. What you'll do Own Customer Context : Deeply understand customer business domains, systems, and OKRs/KPIs to guide solution design. Architect AI Transformation : Design and document AI-driven workflows, agents, skills, and system integrations that align with customer goals and industry best practices. Be a Trusted Advisor : Build strong partnerships with customer stakeholders as their technical counterpart, delivering confidence in our platform’s capabilities. Translate & Coordinate : Bridge the gap between pre-sales/CS and engineering, ensuring requirements are actionable and outcomes measurable. Design R

Principal Solutions Engineer - UK Amplitude is where product teams go when they're serious about understanding their users. We're the leading product analytics platform, and our customers range from some of the most recognised brands in the world to fast-moving scale-ups. Our new product agent Wave closes the development lifecycle by connecting data insights into code and moving companies towards self improving products! In this role, you'll be the technical quarterback for our most strategic opportunities in the UK. You'll partner with Account Executives to win complex, multi-stakeholder deals by translating product capabilities into business outcomes that matter to Product, Marketing, and Analytics leaders. You'll lead technical discovery, architect custom proof-of-concept implementations, and serve as a trusted advisor to prospects navigating their digital analytics strategy. Your technical credibility and business acumen will directly influence the annual pipeline. What you’ll do… Deal Execution (70% of time) Lead technical evaluation phases for deals ranging from 100K to 1M+ ARR Conduct deep discovery to map prospect workflows, tech stack dependencies, and decision criteria to Amplitude's differentiation Design and execute hands-on proof-of-concepts that prove value within the prospect's actual data and use cases Handle technical objections related to data architecture, privacy/compliance, and integration complexity Present to C-level executives and translate technical capabilities into ROI narratives Internal Collaboration (20% of time) Partner with Software Engineering and Product Management to communicate feature gaps and customer requirements that affect deal velocity Act as a business partner to the Account Executives, advising and providing technical partnership throughout the sales cycle. Work with Customer Success to ensure smooth handoffs and technical alignment during implementation Mentor junior Solution Engineers on technical positioning and demo be

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Team Lead - Quality Assurance, Support Excellence Quality Assurance is a vital leadership function within Customer Support, defining the operational standards for accurate, empathetic, and compliant merchant interactions. As our global footprint expands, Customer Support QA drives consistent quality across teams while establishing the strategy, vision, and operational frameworks necessary to elevate agent performance and merchant trust. Strategic AI integration is key to this transformation, moving QA from reactive audits to a continuous, AI-first model that scales across all support interactions. As the QA Team Lead for Customer Support, you will be part of our global Support Excellence organization, architect and execute an AI-first QA migration strategy from scratch, building evaluation models that directly improve core support metrics like CSAT, NPS, FCR, and TTR. This strategic leadership role directly manages a dedicated team of 2 QA Program Managers in Chicago, setting quality vision, defining success metrics, and embedding core evaluation dimensions, such as response accuracy, tone, empathy, issue resolution, and documentation into daily Support Operations. What You’ll Do Define, own, and execute the global Customer Support QA strategy and vision, leading the end-to-end migration from manual evaluation methods to an AI-first

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Service Cloud, Team Lead Adyen’s Customer Support team operates globally with 200+ Support Engineers across ten regions. To deliver exceptional support at scale, we rely on a modern technology landscape that empowers our teams and enhances the customer experience. As the Service Cloud Team Lead (Support Infrastructure Team Lead), you will lead the team responsible for designing, building, and evolving systems powering Customer Support. Beyond Salesforce Service Cloud, your team will own telephony, messaging, workforce management, and quality assurance tooling. You will also collaborate with the Head of AI Support Product to integrate AI capabilities, including FIN (our AI Support agent), into our tech stack. Leading Business Analysts, Salesforce Administrators, Developers, and Architects, you will foster technical excellence, define the Support technology roadmap, and deliver scalable solutions for stakeholders across Adyen. What You'll Do Lead, mentor, and develop a multidisciplinary team of Salesforce Developers, Administrators, Architects, and Business Analysts. Optimize planning, release practices, and cross-functional collaboration to boost delivery speed, quality, and predictability. Define and execute the Customer Support technology strategy, including Service Cloud alongside other tools such as QA, WFM, and telephony platfor

The Forward Deployed Engineer, Staff (FDE) is a high impact technical leader responsible for translating the immense power of Talkdesk's Agentic AI platform into transformative, production grade solutions for our strategic enterprise customers. You are a unique blend of a highly experienced software engineer, a technical project lead, and a hands-on builder. You own the technical execution for deployments, mitigate technical risks, and drive successful customer outcomes across assigned projects. This role is for the experienced builder who excels in high stakes, customer facing environments and is passionate about defining the future of Customer Experience Automation. Responsibilities Technical Project Leadership & Architecture: Act as the technical lead for complex deployments. Design and implement the architectural blueprint for AI agent solutions, manage cross-system dependencies, and ensure designs meet stringent enterprise standards for security and scale. Hands-On Engineering & Delivery: Write production-grade code and leverage Talkdesk and 3rd-party APIs/SDKs to design, build, test, and deploy AI agents. Drive the execution from prototype through to production deployment, ensuring technical quality. Technical Consultation & Alignment: Serve as a trusted technical expert for our AI solutions. Confidently address deep technical inquiries, mitigate technical risk, and build trust with customer Engineering Directors, and technical architects. Influence Product & Engineering Roadmap: Synthesize and codify deployment learnings into reusable solution patterns and tooling. Provide actionable feedback to core Product and Engineering teams to help inform future product direction. Technical Guidance: Mentor junior FDEs and technical specialists on best practices for complex AI architecture, production quality, and client-facing technical delivery. Who You Are We are looking for an autonomous, results-driven technical leader who thrives at the intersectio

Job Title: Principal Software Engineer Location: South San Francisco, CA preferred; Remote optional Job Type: Full-time About the Role We're seeking a Principal Software Engineer to join Natera's R&D team. We build the cloud infrastructure, workflow platforms, and data platforms that R&D uses to do its science - including a Kubernetes-based workflow execution platform, a custom R&D LIMS system, and a set of supporting tools that routinely handle production-scale workloads. This is a senior technical role. You'll own the full architecture, implementation, and delivery of large projects across our platform. You'll partner with the team lead on roadmap and tough technical calls, mentor mid-level engineers, and help the team find the right solution for the problem - not the most elaborate one. We're a small team (4 engineers + lead) with broad scope, and we're heavily AI-augmented: every engineer uses Claude Code / Cursor as a daily tool, and we build our own AI tooling (custom plugins, MCP servers, agents) to multiply ourselves. Responsibilities Architecture & Delivery: Own the design, implementation, and delivery of major initiatives across our platform. Take fuzzy problems through to shipped, working software used in production. Technical Leadership: Lead architecture and design reviews. Help the team find the right solution for the problem and avoid unnecessary complexity. Influence technical decisions across the team. Mentorship: Mentor mid-level engineers through code review, design docs, and pairing. Raise the engineering bar by example. AI-Native Development: Build and improve our AI-coding tooling alongside the rest of the team. Help us push the frontier of agent-driven software development inside the company. Cross-Functional Partnership: Work with bioinformaticians, scientists, and other R&D engineers to understand their needs and translate them into platform capabilities. Partner with the team lead on roadmap, prioritization, and tough te

About the Role At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable. Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity. As a Senior Customer Engineer, you own the technical customer relationship end to end. You run discovery independently, design integration and agentic workflow architectures for complex enterprise problems, and deploy solutions live with customers — often before they know exactly how to articulate what they need. You write optimized, production-grade code at speed, grounded in strong data structures and algorithms fundamentals, because compressing the time from customer problem to working solution is how FDE delivers its value. You bring genuine innovation to hard problems — your solutions are technically sound, elegant, and often non-obvious. You are the primary technical contact for 2–4 major enterprise accounts, you mentor FDEs on the team, and you are building the skills that will take you into Staff-level technical leadership. What You'll Do Own complex integration and AI agent implementations end-to-end — from technical discovery through go-live and post-launch enhancement — as the primary technical contact for 2–4 enterprise accounts Design integration architectures with explicit attention to error handling, retry logic, observability, failure recovery, and multi-system authentication Design and deploy agentic AI workflows that orchestrate supply chain operations — from requirements through production, including regression testing and validation before each customer deployment Deploy AI agent workflows live with customers present — configuring and troubleshooting in the room during customer calls, not gathering requirements to build later Run customer discovery

Zeal is an AI-enabled software consultancy purpose-built for Fortune 1000 companies, and we’re now part of Livefront . We help companies navigate technology to drive business outcomes by attracting, retaining, and growing exceptional talent and empowering them to use innovative technologies and process frameworks. We’re a values-driven technology company grounded in kindness, generosity, and integrity. Our mission is to build a place where our employees love their future and where clients trust us to deliver what we promise: to improve their business through technology. Love your future. We’re looking for an outstanding Agentic Engineer to join our team. This role is available across our primary LATAM hub in Peru. Who you are You are a pragmatic, hands-on engineer who has built and shipped agentic AI systems into production. You understand that getting an agent to work is only part of the challenge. You know how to build systems that continue to work safely and reliably with real data, enterprise security requirements, and meaningful consequences when something goes wrong. You communicate clearly with clients and technical peers, make thoughtful architectural decisions, and are comfortable explaining why an agent behaved the way it did. You have strong software engineering fundamentals and the judgment to recognize when an agent is the right solution and when a simpler, deterministic approach is better. What you will be doing Work directly with clients to understand complex business problems and translate them into scalable, production-ready agentic AI solutions. Design and implement multi-step agent systems, including orchestration, tool and function calling, task decomposition, and, when appropriate, multi-agent coordination. Build integrations between agents and enterprise systems by exposing APIs as tools, implementing MCP servers, and developing structured tool contracts. Design evaluation frameworks, guardrails, grounding and citation checks, and human-in-the-

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As an AI Reimagination Engineer in Micron's Generative AI Center of Excellence (GenAI COE), you have an outstanding chance to transform how businesses function. You will partner with different business areas to break down large, manual, multi-step processes and redesign them into effective, autonomous systems. This position combines process reimagination with AI systems engineering, making you a key part of the transformation journey. You will collaborate closely with the GenAI COE, IT architecture, security, and project teams. You will lead projects from the initial redesign to the final build, delivering solutions that business teams can adopt and scale. Responsibilities: Decompose end-to-end processes: Map current-state flows, quantify effort and risk, and lead eliminate/simplify/agentify analysis before automation. Architect the agentic solution: Build future-state flows and AI architecture, including task and agent decomposition, orchestration patterns, tool and data access, memory and context strategy, and human-in-the-loop controls. Translate inventions into buildable solutions by developing agent workflows, composing prompt and context strategies, MCP/connector and integration requirements, and evaluation criteria. Follow Micron's “Secure by Design” and data-classification standards. Prototype and build: Construct working agentic solutions, or direct their build with platform engineers, validating fit and value prior to full delivery. Engine

Zeal is an AI-enabled software consultancy purpose-built for Fortune 1000 companies, and we’re now part of Livefront . We help companies navigate technology to drive business outcomes by attracting, retaining, and growing exceptional talent and empowering them to use innovative technologies and process frameworks. We’re a values-driven technology company grounded in kindness, generosity, and integrity. Our mission is to build a place where our employees love their future and where clients trust us to deliver what we promise: to improve their business through technology. Love your future. We’re looking for an outstanding Agentic Engineer to join our team. Who you are You are a pragmatic, hands-on engineer who has built and shipped agentic AI systems into production. You understand that getting an agent to work is only part of the challenge. You know how to build systems that continue to work safely and reliably with real data, enterprise security requirements, and meaningful consequences when something goes wrong. You communicate clearly with clients and technical peers, make thoughtful architectural decisions, and are comfortable explaining why an agent behaved the way it did. You have strong software engineering fundamentals and the judgment to recognize when an agent is the right solution and when a simpler, deterministic approach is better. What you will be doing Work directly with clients to understand complex business problems and translate them into scalable, production-ready agentic AI solutions. Design and implement multi-step agent systems, including orchestration, tool and function calling, task decomposition, and, when appropriate, multi-agent coordination. Build integrations between agents and enterprise systems by exposing APIs as tools, implementing MCP servers, and developing structured tool contracts. Design evaluation frameworks, guardrails, grounding and citation checks, and human-in-the-loop workflows that identify and manage agent failures

Zafin is an AI platform company helping regulated institutions modernize how critical work is designed, governed, and delivered. Our technology enables organizations to move faster while maintaining the governance, accountability, and control required in highly regulated environments. Our portfolio includes Zafin AIOS , an agent orchestration platform for governed AI work; the Zafin Banking Platform , which helps banks modernize product, pricing, offers, billing, loyalty, and relationship management; and Zafin IO , an integration platform that connects data, systems, and workflows across complex enterprise environments. Headquartered in Toronto, Canada, Zafin partners with leading financial institutions across North America, Europe, the Middle East, Africa, and Asia-Pacific. As AI transforms the future of financial services, we're building the platforms that help regulated organizations adopt AI responsibly and at scale. What is the Opportunity? Reporting to the Senior Product Architect, the technical lead will provide solutions to technical issues and will be responsible for meeting development schedules and ensuring the delivered solution meets the technical specifications and design requirements. As a Lead Technical Consultant, you combine deep technical expertise with strong client engagement skills. You understand the complexities of enterprise banking environments - from core systems and data integrations to modern SaaS architectures. You will bring hands-on engineering experience and customer empathy to every engagement. This role blends software engineering, delivery, and customer advocacy. What Will You Do? 1. Solution Implementation and Delivery Excellence • Able to design, build, and implement enterprise-grade software solutions aligned with customer and platform requirements. • Able to develop well-structured, testable, and efficient code across application and integration layers (Java, Spring Boot, REST APIs, Kafka, PostgreSQL). • Ensure solution

GAQ226R75 About the Role We are looking for a Senior Full Stack Developer to design, build, and deploy modern, scalable AI agents and applications that leverage Large Language Models (LLMs). This role requires a strong focus on end-to-end agent development, including building a high-performance React frontend, designing the agentic logic in Python, integrating with backend services, and ensuring production readiness. Key Responsibilities: Design, develop, and deploy AI agents for business-critical workflows, with a focus on LLM orchestration and tooling. Implement complex agentic behaviours using frameworks like LangChain or LangGraph, including ReAct loops for reasoning and action. Design and develop a high-performance React application for the agent's user interface. Collaborate with backend teams to integrate APIs and services, and build tools for agents. Work with middleware (Python/Node.js) to orchestrate agent calls and data flow. Implement comprehensive observability and tracing for agent runs and system performance. Build reusable, scalable UI components. Optimise application performance, responsiveness, and scalability. Participate in architectural discussions and contribute to solution design. Write clean, maintainable, and testable code with proper documentation. Required Skills & Experience 5+ years of experience in full-stack development, with strong expertise in Python and React.js . Proven experience in designing, building, and deploying at least 1 production-deployed AI agent or LLM application . Deep expertise in LLM orchestration, prompt engineering, and utilizing tools/plugins to extend agent capabilities. Experience with agent frameworks like LangChain or LangGraph , including implementing reasoning patterns like the ReAct loop . Experience with observability, logging, and tracing for AI agents. Experience building large-scale, enterprise-grade applications. Strong experience with API integration (REST/GraphQL). Experience working in Agile/Sc

About the Team The Platform Analytics team builds the systems OpenAI researchers use to understand the quality and behavior of the models we train including what models are doing, why they behave in a particular way, and how that behavior changes across experiments. Neptune is a core part of this work. It ingests, stores, queries, and visualizes large volumes of metrics from pretraining, post-training, and reinforcement learning. Hundreds of researchers depend on these systems in their daily work to compare experiments, debug unexpected behavior, and decide what to try next. Our scope is broader than metrics. We also build platforms that help researchers analyze samples, traces, evaluation results, and other structured or unstructured data through dashboards, APIs, and increasingly agent-driven workflows. These systems need to remain fast, reliable, and understandable as the scale and complexity of research change quickly. We are not trying to become a consulting team that builds a separate solution for every research project. We work directly with researchers to understand recurring problems, then turn them into reusable infrastructure and platform capabilities that many teams can build on. About the Role We’re looking for a hands-on experienced software engineer who can take ownership of a critical system and drive it from problem definition through production adoption. This person should be able to own a platform such as CacheHouse end to end: define its technical direction, design its data model and storage architecture, integrate it with several research dashboards and workflows, guide one or two engineers, and ensure the system works reliably for its users. The right candidate should already bring the technical judgment, ownership, and execution expected at this level. The primary learning curve should be OpenAI’s stack and research problem space, not learning how to lead a complex engineering effort or deliver a production system. You will work directly with

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. We are seeking a Senior Manager of Product Operations to help us transition from an app-based marketplace to an agent-first world. We believe the future of work isn't about browsing feeds or tapping buttons - it’s about having intelligent agents that work on your behalf. We need a technical operator who can bridge the gap between high-level business goals and this new user interface. You won't just optimize processes; you will prototype the logic, agents, and automation layers that fundamentally change how our Pros and Partners experience the platform. Who You Are: An Architect of the "Agent-First" World: You understand that the next iteration of the internet is not point-and-click, but intent-and-action. You see a future where users interact with our marketplace through conversation and delegation, not just navigation. A UX Builder, Not Just a Process Fixer: You realize that in an AI world, "Operations" is the Product. You are obsessed with reducing user friction, believing that if a human has to manually search or sift through data, the agent has failed. An AI Pragmatist: You know how to deploy the right model for the job. You distinguish between where a reasoning model is needed to handle complex user intent versus where a deterministic script suffices. A "Hands-On" Visionary: You don't just write specs for Engineering; you prototype the solution yourself. You are comfortable building the first version of an agentic workflow to prove it works before we scale it globally. What You’ll Do: Build the Agen

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As an AI Reimagination Engineer in Micron's Generative AI Center of Excellence (GenAI COE), you have an outstanding chance to transform how businesses function. You will partner with different business areas to break down large, manual, multi-step processes and redesign them into effective, autonomous systems. This position combines process reimagination with AI systems engineering, making you a key part of the transformation journey. You will collaborate closely with the GenAI COE, IT architecture, security, and project teams. You will lead projects from the initial redesign to the final build, delivering solutions that business teams can adopt and scale. Responsibilities: Decompose end-to-end processes: Map current-state flows, quantify effort and risk, and lead eliminate/simplify/agentify analysis before automation. Architect the agentic solution: Build future-state flows and AI architecture, including task and agent decomposition, orchestration patterns, tool and data access, memory and context strategy, and human-in-the-loop controls. Translate inventions into buildable solutions by developing agent workflows, composing prompt and context strategies, MCP/connector and integration requirements, and evaluation criteria. Follow Micron's “Secure by Design”