About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We are looking for a hands-on lead to build and run OpenAI's Incidents & Escalations function within User Operations. This is a player-coach role with a meaningful hands-on operating component. You will set the operating model and also step into active incidents and urgent escalations when needed, coordinating with on-call teams, driving clear ownership, supporting communications, and ensuring issues move through resolution and post-incident closure. During active incidents, you will coordinate with the relevant on-call teams and cross-functional responders across Engineering, Infrastructure, Support Delivery, Product, and Go-To-Market. You will help keep teams aligned, maintain timelines, clarify ownership, escalate when needed, and ensure internal, executive, customer-facing, and external communications are accurate and timely, including status page updates when required. For escalations, you will build and run the processes for tracking, triaging, mitigating, and resolving critical customer and user issues. After incidents and escalations, you will own the follow-through: retrospectives, root cause identification, action item tracking, trend analysis, and process improvements that reduce repeat issues over time. You will also help define the long-term operating model for incidents and escalations across Support D
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Block is one company built from many blocks, all united by the same purpose: economic empowerment. We build technology that increases access and independence for sellers, individuals, and artists around the world. Working at Block means working on and across our brands—Square, Cash App, Afterpay, TIDAL, Spiral, and Proto— in roles that connect, enable, and push all of them forward faster. We’re remote-first by design and operate with intelligence at the center of everything we do. At Block, you'll be challenged by some of the brightest, most creative minds in the industry and have the tools and autonomy to do the most meaningful work of your career. The Role Our Strategic Finance team improves financial and operational decision-making across Square. Our team's core value is trust - we build it by making what is complex simple, and we do it with analysis that is accurate and easy-to-understand. Partners appreciate our insight and trust us to help solve difficult problems. We believe good ideas can come from anywhere, and we'll rely on you to work with others, form intelligent opinions, and present your thoughts to decision-makers and company executives. Reporting to the Director of Strategic Finance for Sales, Account Management and International this role will support our Internal Sales functions, which guide our largest sellers' journeys onto Square. You Will Serve as a strategic advisor and finance partner to Sales leadership, providing data-driven insights and guidance to inform high-impact business decisions. Own and evolve financial operating models that deliver deep visibility into go-to-market (GTM) investments, team productivity, and ROI, enabling smarter resourcing and investment choices. Drive GTM efficiency and scalability by partnering with cross-functional leaders to identify emerging trends, key performance indicators, and actionable levers for growth. Lead high-impact, ad-hoc strategic analyses that support rapid decision-making and unlock value
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations Austin, US Denver, US San Francisco, US Seattle, US About the Role The Finance & BizOps team provides the financial insights and strategic guidance to shape Cloudflare's growth, profitability, and investment strategy. We're partners who embed across the business—connecting strategy to execution, driving planning and analysis, and collaborating with cross-functional leaders to develop and deliver key priorities. This team of
Xendit is the financial technology platform built for businesses that move fast. We give companies one unified platform for payment acceptance, payouts, treasury and financial services, replacing fragmented local integrations with a single infrastructure layer. We serve businesses of every size, from high-growth startups to global enterprises, processing high-volume transactions across Southeast Asia and beyond, with more markets on our global expansion roadmap. About the Job As a Merchant Support, you will be in a fast-paced team that provides our customers with undivided attention and care. You will be ready to take on any issues or inquiries that our customers raise, work to prevent fires and support our customer's hurdle. You will capture important customer insights and feedback from inquiries that you will receive which will help us to continuously improve our product and service delivery. You will collaborate with various departments to solve the inquiries from customers. Through all the intensity of Merchant Support, you will be the expert of our customers. You will understand our customers’ pains, and solve it as your day to day activities! Given the continuous nature of transactions in the payments industry, we must remain prepared at all times to assist our customers. As customers are our utmost priority, your role as the Merchant Support is crucial. Qualifications Behaviour Responsive Enjoy the puzzle of solving open-ended problems; you have a great analytical mindset Willing to be rostered on for weekends and public holiday Perform can do attitude in handling assigned projects which involve research, analysis, also driving them to completion if required Communicate well in English across teams within Xendit discipline and self-driven Confidence Eager to learn You’re goal oriented and able to pursue objectives consistent You’re able to show empathy and provide calm-responses to our customers to win their confidence Experience Have minim
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. We’re looking for a proactive, collaborative Manager of Internal Audit to help execute our internal audit program and support Lyft’s governance, risk management, and compliance efforts. This role will focus on both business and technology audits, helping identify and address key risks while delivering insights that enable informed decision-making. Reporting to the Director of Internal Audit, and based in our San Francisco HQ, you’ll work closely with stakeholders across the company to strengthen controls, improve processes, and drive continuous improvement. Responsibilities: Audit Execution & Risk-Based Planning Execute audit and advisory engagements spanning across both technology (e.g. cybersecurity, data governance, infrastructure, etc.) and business (e.g. operations, compliance, etc.) domains from end to end — including planning, fieldwork, testing, and reporting. Perform annual risk assessment over assigned risks to develop and refine the annual risk-based audit plan. Take a hands-on approach to audits, ensuring findings are data-driven, relevant, and aligned with business objectives. Use process improvement techniques (e.g. process mapping, root cause analysis, gap assessments) to identify opportunities for enhanced control design and operational efficiency. Perform risk assessments and identify areas for process improvement, control enhancement, or technology enablement. Ensure timely and effective follow-up on remediation of audit findings, coordinating with business owners to verify resolution. Collaborate with cross-functional teams — including Engineering, Security, Legal, Finance, and Compliance — to assess risks and test key controls. Stay current on evolving risks related to emerging technologies, regulatory changes, and internal initiatives. Enterprise Risk Management (ERM) Support
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. We’re looking for a proactive, collaborative Manager of Internal Audit to help execute our internal audit program and support Lyft’s governance, risk management, and compliance efforts. This role will focus on both business and technology audits, helping identify and address key risks while delivering insights that enable informed decision-making. Reporting to the Director of Internal Audit, and based in our San Francisco HQ, you’ll work closely with stakeholders across the company to strengthen controls, improve processes, and drive continuous improvement. Responsibilities: Audit Execution & Risk-Based Planning Execute audit and advisory engagements spanning across both technology (e.g. cybersecurity, data governance, infrastructure, etc.) and business (e.g. operations, compliance, etc.) domains from end to end — including planning, fieldwork, testing, and reporting. Perform annual risk assessment over assigned risks to develop and refine the annual risk-based audit plan. Take a hands-on approach to audits, ensuring findings are data-driven, relevant, and aligned with business objectives. Use process improvement techniques (e.g. process mapping, root cause analysis, gap assessments) to identify opportunities for enhanced control design and operational efficiency. Perform risk assessments and identify areas for process improvement, control enhancement, or technology enablement. Ensure timely and effective follow-up on remediation of audit findings, coordinating with business owners to verify resolution. Collaborate with cross-functional teams — including Engineering, Security, Legal, Finance, and Compliance — to assess risks and test key controls. Stay current on evolving risks related to emerging technologies, regulatory changes, and internal initiatives. Enterprise Risk Management (ERM) Support
Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. We’re driving the next wave of memory innovation at Micron, pushing the boundaries of DRAM and enabling future scaling! Our team works at the intersection of science and manufacturing, turning advanced concepts into high-volume solutions that power a data-driven world. As a Principal/ MTS Wet Process Development Engineer, you will lead critical process innovation and integration for next-generation nodes. This role shapes wet process technology direction, influences roadmap decisions, and delivers scalable, manufacturable solutions that enable high-volume success. Key Responsibilities Technical Leadership and Problem Solving - Lead development, optimization, and troubleshooting of advanced wet process applications from Wet cleans and etches, Vapor-phase processes, Strip processes, Bevel etch, to Copper plating. Perform rigorous root cause analysis and implement robust, fab-ready and HVM-compatible solutions. Apply strong fundamentals in fluid dynamics, reaction kinetics, thermodynamics, transport phenomena. Evaluate interactions between upstream and downstream processes to ensure integration and yield success. Technology Development and Road-mapping - Translate device scaling requirements into actionable wet process technology roadmaps. Identify technical gaps and define solutions to meet critical specifications (CSPEC). Drive innovation in chemistry, process architecture, and tooling to support future technology nodes. Contribute to the development
Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. As a E5/MTS/SMTS NAND Design Rule / Process Integration engineer, your role is to support the development and high-volume manufacturing of advanced 3D NAND technologies. This role drives design-rule and PDK deliverables, partners closely across process integration and design organizations, and ensures quality, documentation, and timely execution across R&D and production programs. Lead the release of design rules and PDK deliverables; manage DRC waivers, mask definitions, and mask reviews for both R&D and production designs. Own program execution and milestones from kickoff through end-of-life. Partner with stakeholders across Array & CMOS Process Integration, Devices, Layout & Design, Modeling, Scribe & Frame, unit process areas (e.g., PHOTO/OPC/CMP), and Quality & Reliability to guide new 3D NAND generations. Ensure high quality and documentation for Design Rule Checks (DRCs) and drive timely disposition of deviations and exceptions. Collaborate with Yield Enhancement, Product Engineering, Defect Analysis, and Quality Assurance to identify layout- or database-related process issues and prioritize corrective actions. Design and evaluate test structures to generate data for next-generation devices and to assess process margin on
Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. At Micron Technology, we’re looking for a Process Engineer with experience in thin films deposition to help drive the most critical projects associated with Thin Films Development for Micron’s Advanced DRAM Nodes, with focus on enabling High-Value solutions for High Aspect Ratio, Electrically Sensitive, High Density Devices. We are a collaborative engineering team focused on advancing high-quality manufacturing processes at scale. We partner closely with cross-functional teams to solve complex problems, improve efficiency, and bring new products to life. If you enjoy hands-on impact and continuous improvement, you’ll feel right at home with us! In this role, you’ll lead critical process engineering initiatives that directly influence yield, cost, and product reliability. You’ll work across development and manufacturing to troubleshoot issues, implement improvements, and enable successful product ramps. This is a high-visibility position where your technical expertise and problem-solving skills will make a measurable difference. This is a high-visibility position where your technical expertise and problem-solving skills will make a measurable difference. Responsibilities: Diagnose and resolve assembly process issues using structured methods (failure analysis, FMEA, 8D, SPC/FDC) Lead process, equipment, and material ev
Product · New York, NY (Remote-Friendly) About the Role YipitData is making one of its most ambitious Product bets: building an AI-powered product that transforms how clients interact with data. This initiative sits at the center of our product strategy and represents a fundamentally new way for customers to access and derive value from our data. As a Senior Data Product Analyst, you will play a pivotal role in making that vision a reality. You will own the path from raw alternative data to trusted, product ready intelligence—determining how complex datasets are structured, interpreted, and ultimately surfaced to customers. This role sits at the intersection of data, product, and AI. You will work with diverse alternative datasets and develop the methodologies that transform those signals into reliable business insights. You will also serve as a key authority on how the product uses data, helping define what conclusions are methodologically sound, what questions can be answered confidently, and where appropriate guardrails should exist. Success in this role requires both analytical rigor and a builder's mindset. You'll thrive in ambiguity, tackle problems without established playbooks, and help shape the future of one of YipitData's most strategic products. Your work will directly influence how hundreds of customers interact with our data and how this product scales over time. What You'll Do Data Source Ownership & Methodology Design Own the translation of raw alternative datasets into scalable, AIready data products. Design methodologies that answer high-value business questions, determining how disparate datasets should be combined, normalized, and interpreted. Partner closely with Data Engineering to shape source data pipelines into clean, well-structured datasets with clear definitions and documentation. Develop deep expertise in the strengths, limitations, biases, and coverage characteristics of key datasets and ensure those nuances are reflected in downstr
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Risk Operations team is looking for an experienced analyst to join an industry leading global fraud operations team. This role is responsible for conducting onboarding, as well as periodic risk reviews and investigations related to fraud, supportability, and compliance requirements for Stripe’s Greater China (GCN) users. In addition to executing complex, unified user risk assessments these analysts will work collaboratively with cross-functional teams and stakeholders to expand the impact of the team to scale Greater China (GCN) user risk assessment and support processes. They should have a deep understanding of risk analysis in either fraud, compliance or user policy/TOS, demonstrate excellence conducting complex reviews of high volume/new users, strong analytical skills, comfort engaging directly with users via email/live calls, and experience leading process improvement initiatives in a highly cross-functional & collaborative environment. What you’ll do Did you know that only around 4% of the world’s GDP comes from internet commerce? At Stripe, we believe that this represents a future with almost limitless potential for innovation, creativity and global prosperity. While the promise of a glo
Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as our next New Business Account Executive. About the job This position is needed to lead relationships with our largest current Communications platform customers who consume our messaging, voice and email services. You will be directly responsible for protecting and growing. Twilio’s communications business across your assigned customers. As a New Business Account Executive, you will drive highly analytical and consultative sales cycles with customers that are running large scale, global, competitively sourced, compliance-heavy, use case-specific businesses. This role is highly cross functional, and your success will depend on building deep partnerships across product management, finance, support, and operations. Responsibilities In this role, you’ll: Manage and expand some of our most important customer accounts, including high growth technology, logistics, and fintech companies. Develop, drive, and execute account strategy
Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. This role is within Micron’s Package Development Engineering (PDE) group, a global organization with teams in the United States, Singapore, Malaysia, China, Taiwan, and India. As a Package Device Product Engineer (PDPE), you will support new DRAM, NAND, or managed NAND (mNAND) products by coordinating resources, test readiness, and analysis throughout the product lifecycle. You will perform data analysis and modeling, create and maintain root cause analysis documentation, analyze parametric, front-end (FE) probe, and back-end (BE) electrical test data, and respond to product failures. Responsibilities and Tasks Enable new BE test signals to capture assembly-related failures. Collaborate with Test Solution Engineering (TSE) and Product Engineering (PE) to ensure standardized test coverage and characterization, define characterization limits, and approve test-related changes. Develop and sustain new out-of-control action plans (OCAPs). Provide lot disposition recommendations based on parametric data observations when out-of-control (OOC) conditions are triggered. Ensure silicon and assembly processes meet product requirements by analyzin
Associate/Laboratory Director of Oncology, Comprehensive Genomic Profiling Position Summary As an Associate Lab Director or Lab Director of Oncology, you have clinical oversight of Natera’s laboratory testing related to cancer testing. You ensure that testing is properly performed, and applicable regulatory standards are met. You are responsible for ensuring that the laboratory implements testing while consistently providing accurate and reliable patient test results. You are responsible for ensuring the test validation and development meets all required regulatory standards. This position will be primarily responsible for technical and clinical performance of Natera’s comprehensive genomic profiling (CGP) assays. Title and scope of responsibility will be commensurate with the candidate’s experience. This position is on-site at Natera’s San Carlos, CA Laboratory. Primary Responsibilities Provide clinical sign-out and interpretation for CGP reports, identifying actionable biomarkers and relevant clinical trials Provide technical and clinical support for laboratory staff, genetic counselors, and other clinical personnel Ensure acceptable levels of analytical performance for CGP assays, compliance with applicable standards, and laboratory inspection-readiness at all times Troubleshoot workflow and laboratory issues with clinical care and regulatory standards in mind Document findings and maintain accurate records consistent with Natera policies and procedures May serve as Clinical Consultant . A Clinical Consultant is responsible for ensuring: Test reports include pertinent information for test interpretation, and Availability for consultation concerning test results and the interpretation of those results as they relate to specific patient conditions Qualifications Education: MD/DO and/or PhD in genetics or related field required. Board Certification: ABMGG board-certified in Clinical Cytogenet
About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . As a Client Account Manager I, you will be in charge of driving a sophisticated book of business featuring some of the largest advertisers at Pinterest. You’ll work directly with some of our key advertisers as a trusted consultant to their business. Your strategic advice, analytical skills and sales skills are core to bringing to life the value we deliver as a platform. In the Retail vertical, this means guiding some of the world's most recogniz
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