Application Support Analyst Jobs

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Data Enablement Team Auth0 is an easy-to-implement authentication and authorization platform designed by developers for developers. We make access to applications safe, secure, and seamless for the more than 100 million daily logins around the world. Our modern approach to identity enables this Tier 0 global service to deliver convenience, privacy, and security so customers can focus on innovation. Within the Data organization, the Data Enablement team is chartered with creating scalable semantic models that make it safe for anyone to see and understand data. By partnering with product and engineering leaders, this team owns the data lifecycle from strategy to prototyping to implementation, executive dashboard and product level self-service support. The Senior Data Analyst Opportunity Reporting to the Manager, Data Enablement - this role will be responsible for unlocking analytics across the company. You will do this through a combination of data lifecycle ownership, data tooling enablement and outreach programs designed to foster the safe usage of scalable data models for reporting and analytic consumption. You'll serve as a critical data and technical partner that empowers our Sales, TAM, and Customer Success teams with the deep product insights they need to succeed. An average week will find you partnering with these teams to understand their measurement needs, reviewing engineering plans to ensure we capture critical data signals from the Auth

Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance. Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by core values and operating principles that guide every decision we make. Reporting directly to our Manager of Quality & Training, the Quality & Training Analyst is responsible for ensuring consistent application of Pie's policies, procedures, and guidelines across multiple operational departments. This role supports and executes quality audit programs, contributes to training content development and delivery, and helps maintain the documentation and governance infrastructure that keeps our teams accurate, compliant, and improving over time. How You’ll Do It Within the framework of the department’s Quality Program, conducts individual file audits, ensuring consistent application of rules and internal processing guidelines in the underwriting, audit, and customer service departments. Gathers and analyzes data collected from the quality reviews. Promotes quality awareness and adherence to procedures, identifies trends, coaching, and training opportunities. Consistently applies integrative thinking to solve for underlying needs and determine trends as a basis to develop training for team members to improve. Assists in the facilitation and presentation of trainings across various departments. Coordinates and participates in quality meetings, consistency checks, and calibration sessions. Supports LOA framework documentation across assigned departments, including mapping authority levels and coordinating updates with operational stakeholders. Provides guidance to individuals within the underwriting, audit, and customer service departments to grow their knowledge of processes, systems, regulatory requirements, and com

Work Flexibility: Onsite In this position, you will partner with cross-functional teams to monitor product costs, support planning processes, manage inventory controls, and provide financial insights that help drive informed business decisions. What You Will Do Manage the annual standard cost roll-up process and maintain accurate product cost structures within financial systems. Monitor monthly and year-to-date manufacturing costs; coordinate updates to bills of materials and routing structures with operations teams. Support annual budgeting and monthly forecasting activities for the assigned business unit. Coordinate annual physical inventory counts and cycle count programs, including variance analysis and follow-up actions. Track cost reduction initiatives and report progress against established budget and productivity targets. Prepare, analyze, and submit financial and operational metrics through corporate reporting systems. Execute month-end close activities, including cost accounting entries, account reconciliations, accruals, and fixed asset depreciation. Prepare plant performance reports, capital expenditure requests, return-on-investment analyses, system-related accounting support, and ad hoc financial reporting for leadership. What You Will Need Required Qualifications Bachelor’s degree in Accounting, Finance, or a related field. Minimum 3 years of experience in Cost Accounting. Experience using Microsoft Office applications, including Excel. Professional working proficiency in English. Experience with ERP systems such as SAP, Oracle, or similar accounting platforms. Preferred Qualifications <

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity This role will support the Compliance function for OKX Türkiye, helping ensure the business operates in line with MASAK, SPK and wider local regulatory requirements. You’ll work across AML/CFT, KYC/EDD, regulatory reporting, marketing and product compliance, customer protection and compliance controls, while partnering closely with Product, Legal, Marketing, Risk and Operations. The role is ideal for an experienced compliance professional who can interpret regulation, identify risks and control gaps, and translate regulatory requirements into practical solutions within a fast-paced fintech and crypto environment. What You’ll Be Doing Support the establishment, execution and maintenance of OKX TR’s local Compliance Program in accordance with MASAK regulations ( Law No. 5549 ) , SPK requirements and applicable internal policies. Assist in the review and oversight of customer due diligence processes, including individual and corporate onboarding, identity verification, enhanced due diligence, customer risk assessment and ongoing monitoring requirements. Support the preparat

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: Threat Disruption provides expert threat intelligence and conducts scaled operations against the adversaries attacking X. We investigate and disrupt threats across the following areas: Platform manipulation, including coordinated networks of bots attempting to pollute the information space Compromises of accounts owned by high-visibility individuals and organizations Sensitive allegations carrying reputational, legal, or geopolitical weight, including suspected foreign-linked influence campaigns Financial fraud, monetization abuse, and scam networks operating on and off X Other X Rules violations, including illegal activity and child safety We identify how adversaries circumvent our defenses, abuse product features and core services, and benefit from the abuse. Based on these investigations, we conduct sweeps to disrupt immediate threats and provide recommendations to product, engineering, and policy teams to squash systemic vulnerabilities. Where appropriate, Threat Disruption also coordinates with law enforcement and other external parties to enhance detections and support prosecution of bad actors. Come help us defend the global town square. RESPONSIBILITIES:

About Ema Ema builds AI Employees for HR, IT and Finance. Our AI Employees take on the busy work across the employee experience, from recruiting, onboarding and benefits to IT support, invoice processing and payroll, so people can spend their time on work that needs them. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Creaegis, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production. We ship real systems that run real business processes at scale. At Ema, we build AI Employees that operate inside the enterprise. Healthcare is where the bar is highest: the output has to be accurate, auditable, and clinically sound. We're opening a part-time role focused on agent measurement and improvement. You'll instrument how our healthcare AI Employees perform in production, identify where quality breaks down, and design the experiments that close the gap — partnering with clinical experts to ensure improvements translate into better patient outcomes, not just better metrics. We're looking for strong analytical judgment (Python, agent lead development), comfort operating with incomplete information, and genuine interest in the healthcare domain. Clinical experience is valued but not required. This engagement is structured as a paid internship or contract engagement, with weekly syncs in our Bay Area office. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits. Ema Unlimited is an equal opportunity employer and is committed to providing equal employment opportunities t

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Staff Order-to-Cash Analyst Okta seeks a skilled Staff Order-to-Cash Analyst to optimize and support our end-to-end Revenue Recognition and Order-to-Cash (O2C) processes. As part of our Technology Data and Intelligence(TDI) team, you will be the functional expert responsible for ensuring seamless integration and efficiency across our core financial operations, from order management and billing to revenue recognition, collections, and GL posting. This role will report to the OTC Manager in SFO, California. What You’ll Be Doing Serve as the primary functional expert for Zuora RevPro (Revenue Recognition - ASC 606) and NetSuite Order-to-Cash modules, including Order Management, Accounts Receivable, Billing, and Collections. Lead discovery sessions to gather, document, and analyze complex business requirements from global Revenue Accounting, Billing & Collections, and Order Management teams, translating them into robust functional specifications. Design, configure, and maintain core Zuora RevPro functionalities, including Performance Obligation templates, SSP policies, allocation rules, revenue treatments, revenue schedules, and month-end close processes Configure and maintain NetSuite Order Management, Advanced Billing, Usage Billing, Subscription Billing, and Collection Management. Troubleshoot complex data flow and integration errors across Salesforce to NetSuite and NetSuite to Revpro and other peripheral applications ensuring the accura

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. IT EA Procurement – Business Analyst Micron Technology’s vision is to transform how the world uses information to enrich life and our commitment to people, innovation, tenacity, collaboration, and customer focus allows us to fulfill our mission to be a global leader in memory and storage solutions. This means conducting business with integrity, accountability, and professionalism while supporting our global community. Job Description We are in search of Business Analyst to design, develop and support Micron and third-party applications. You will be responsible for partnering with our Procurement business team for all aspects of Information Technology delivery, including strategic roadmap planning, project/portfolio planning and execution, and IT operational excellence. This role will partner with our business teams to implement IT solutions that improve and streamline our business processes bringing value to the organization. The key areas of the business supported include our Procurement functions. In this role, you will have the opportunity to work with business and leadership teams to identify opportunities for improvement, build plans and business cases to achieve those improvements, and ultimately oversee the realization of those improvements by working with our various IT/delivery partners. This is an outstanding IT leadership role with a real breadth of opportunity for a proven leader who has an interest in enabling a growing business with technology solutions.

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: Threat Disruption provides expert threat intelligence and conducts scaled operations against the adversaries attacking X. We investigate and disrupt threats across the following areas: Platform manipulation, including coordinated networks of bots attempting to pollute the information space Compromises of accounts owned by high-visibility individuals and organizations Sensitive allegations carrying reputational, legal, or geopolitical weight, including suspected foreign-linked influence campaigns Financial fraud, monetization abuse, and scam networks operating on and off X Other X Rules violations, including illegal activity and child safety We identify how adversaries circumvent our defenses, abuse product features and core services, and benefit from the abuse. Based on these investigations, we conduct sweeps to disrupt immediate threats and provide recommendations to product, engineering, and policy teams to squash systemic vulnerabilities. Where appropriate, Threat Disruption also coordinates with law enforcement and other external parties to enhance detections and support prosecution of bad actors. Come help us defend the global town square. RESPONSIBILITIES:

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the Role At Sentry, Support is an engineering discipline. Our customers are the greatest technical minds in the world—developers at elite enterprises building the future of software—and they deserve answers that go deeper than a knowledge base link. We're looking for an APAC Technical Support Engineer based in San Francisco to join our global Support Engineering team. This role is designed to provide APAC coverage to our users; with the shift being Sunday through Thursday 4PM-12AM PST. We are architecting the Technical Support engine . We’re looking for an experienced engineer to help us redefine the standard of technical support by combining deep human expertise with autonomous agentic systems. You are a debugger of both code and systems. You will treat support volume as a data signal to build automated resolution paths, ensuring our human engineers only touch the most complex, high-impact architectural puzzles. Sentry Support Engineers aren't just clearing queues; they are Orchestrators . You will engage with our users across GitHub, Discord, and our internal systems, while acting as the Technical Lead for our Agentic Ops. You ensure that when a developer asks a complex question, our systems have the right context and a seamless "Human-in-the-Loop" path to you when deep, nuanced expertise is required. In this role you will Master the Sentry Ecosystem & Support Elite Developers Deep-Dive Debugging: Perform root-cause analysis on complex issues and distributed tracing gaps across polyglot environments. Support the Great Minds: Act as a strategic consultant for senior engineers at our largest enterprise customers, s

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. About the role The User Operations team owns the support experience for Cursor's users - from individual developers to our largest enterprise accounts. As we've scaled across regions, the volume and richness of our support data has grown faster than our ability to make sense of it. We're looking for a Data Analyst to change that. This role sits inside our Product and Engineering organization with a dotted line to the Head of User Operations and owns the data and reporting layer for Support. You'll turn ticket data, SLA performance, customer sentiment, and product signal into the dashboards and analysis that leadership uses to run the org - and into the evidence Product and Engineering use to decide what to fix next. Support is one of the clearest signals we have about where the product is working and where it isn't. Your job is to make that signal legible. What you'll do Build and own the reporting layer for Support: ticket volume, SLA attainment, resolution times, help center performance, CSAT/CES/sentiment, and capacity utilization across regions and tiers Partner with Support leadership to turn open questions - "are we getting faster but less accurate?", "where is enterprise

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Staff Order-to-Cash Analyst Okta seeks a skilled Staff Order-to-Cash Analyst to optimize and support our end-to-end Revenue Recognition and Order-to-Cash (O2C) processes. As part of our Technology Data and Intelligence(TDI) team, you will be the functional expert responsible for ensuring seamless integration and efficiency across our core financial operations, from order management and billing to revenue recognition, collections, and GL posting. This role will report to the OTC Manager in SFO, California. What You’ll Be Doing Serve as the primary functional expert for Zuora RevPro (Revenue Recognition - ASC 606) and NetSuite Order-to-Cash modules, including Order Management, Accounts Receivable, Billing, and Collections. Lead discovery sessions to gather, document, and analyze complex business requirements from global Revenue Accounting, Billing & Collections, and Order Management teams, translating them into robust functional specifications. Design, configure, and maintain core Zuora RevPro functionalities, including Performance Obligation templates, SSP policies, allocation rules, revenue treatments, revenue schedules, and month-end close processes Configure and maintain NetSuite Order Management, Advanced Billing, Usage Billing, Subscription Billing, and Collection Management. Troubleshoot complex data flow and integration errors across Salesforce to NetSuite and NetSuite to Revpro and other peripheral applications ensuring the accura

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the Role At Sentry, Support is an engineering discipline. Our customers are the greatest technical minds in the world—developers at elite enterprises building the future of software—and they deserve answers that go deeper than a knowledge base link. We are architecting the Technical Support engine . We’re looking for a veteran engineer to help us redefine the standard of technical support by combining deep human expertise with autonomous agentic systems. You are a debugger of both code and systems. You will treat support volume as a data signal to build automated resolution paths, ensuring our human engineers only touch the most complex, high-impact architectural puzzles. Sentry Support Engineers aren't just clearing queues; they are Orchestrators . You will engage with our users across GitHub, Discord, and our internal systems, while acting as the Technical Lead for our Agentic Ops. You ensure that when a developer asks a complex question, our systems have the right context and a seamless "Human-in-the-Loop" path to you when deep, nuanced expertise is required. In this role you will Master the Sentry Ecosystem & Support Elite Developers Deep-Dive Debugging: Perform root-cause analysis on complex issues and distributed tracing gaps across polyglot environments. Support the Great Minds: Act as a strategic consultant for senior engineers at our largest enterprise customers, solving high-stakes architectural challenges that push the boundaries of observability. Troubleshoot SDK Implementations: Go deep into the source code of Sentry’s SDKs to help developers instrument complex frameworks and custom environments. Engin

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. We are seeking a highly motivated Senior Analyst to own and evolve a best-in-class tooling ecosystem that powers Roblox's Safety, Privacy, Trust & Safety, and Support Operations teams. In this role, you will sit at the intersection of operations and technology — driving systematic improvements, scaling tooling infrastructure, and ensuring agents across global vendor sites have the tools they need to operate efficiently and safely at Roblox's scale. You will join a growing team of administrators, incident managers, and product support specialists in India, providing comprehensive tooling and admin support to our global operations teams. You will help build a premier suite of agent tooling by managing systematic changes, identifying improvements, and delivering exceptional service to our internal customers. You will Administer and configure applications — including Zendesk, Absorb, JIRA, and other third-party and internally developed tools — to support 24/7 operations across multiple vendor sites. Design and implement queue and routing systems that reduce agent decision fatigue, enable quality support interactions, and support seamless multi-site operations. Analyze and translate b

Company overview Accordion is a global financial consulting and technology firm helping CFOs and their teams drive value creation. Rooted in private equity rigor and powered by data, analytics, and AI, we partner with companies across industries to turn insight into impact. Accordion works at the intersection of Private Equity sponsors and portfolio companies’ management teams across every stage of the investment lifecycle. We provide hands-on, execution-oriented support, driving value through the office of the CFO by building data and analytics capabilities and identifying and implementing strategic work, rooted in data, analytics and AI. Accordion is headquartered in New York City with 10 offices worldwide, including the India office based out of Hyderabad. Join us and make your mark on our company. Data & Analytics Accordion's Data & Analytics (D&A) practice in India delivers cutting-edge, intelligent solutions to a global clientele, leveraging a blend of domain knowledge, sophisticated technology tools, and deep analytics capabilities to tackle complex business challenges. We partner with Private Equity clients and their Portfolio Companies across diverse sectors, including Retail, CPG, Healthcare, Media & Entertainment, Technology, and Logistics. D&A team members deliver data and analytical solutions designed to streamline reporting capabilities and enhance business insights across vast and complex data sets ranging from Sales, Operations, Marketing, Pricing, Customer Strategies, and more. Working at Accordion in India means joining 800+ analytics, data science, finance, and technology experts in a high-growth, agile, and entrepreneurial environment to transform how portfolio companies drive value. It also means making your mark on Accordion’s future—by embracing a culture rooted in collaboration and a firm-wide commitment to building something great, together. Join us and experience a better way to work! Location: Hyderabad, Telangana Role