Application Support Analyst Jobs

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Sr. Staff Technical Program Manager to join our team. This is a Hybrid (San Jose, 3 days a week) role or Remote role, reporting to the Cloud Operations Manager in the REIS (Reliability Engineering and Infrastructure Services) department. The Technical Program Management team within the Reliability Engineering and Infrastructure Services (REIS) organization is seeking an experienced, highly technical Project / Program Manager to lead complex, internal infrastructure and services initiatives, large-scale Data Center (DC) migrations, and building new cloud environments. Operating within our cross-functional program management organization, this position functions primarily as an internally-facing, hands-on Technical Project Manager (explicitly distinct from Product Management) responsible for orchestrating cross-functional technical projects across various teams for our cloud infrastructure. The

We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.) Our Mission: To actively connect people to their next great opportunity. Who We Are: ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android. Summary : Messaging is how ZipRecruiter shows up for job seekers when they are not on the site. Every day we send millions of emails and push notifications: new job alerts, fresh matches, communications from employers, and updates on applications already in flight. This portfolio is one of the largest single sources of job applications on ZipRecruiter, and it is the primary channel for re-engaging job seekers who would otherwise drift away. You will own Product for this entire channel. That means deciding which messages exist and what each one is for, who receives them and when, how the portfolio balances message volume against job seeker trust and long-term retention, and how we decide for each job seeker the single best thing to send next. The role sits at the center of the marketplace. Your messages carry the output of our matching and ranking models, so you will work daily with data science and machine learning teams. Your sends drive employer outcomes, so you will coordinate with employer-side Product teams on how to drive the most effective outcomes for them. And you own a channel with real constraints: deliverability, sender reputation, compliance, and a finite budget of seeker attention. Key Focuses: Act as an Owner: Take full accountability for the jobseeker messaging domain, from portfolio-level KPI setting to the details of individual mess

We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.) Our Mission: To actively connect people to their next great opportunity. Who We Are: ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android. Summary : Messaging is how ZipRecruiter shows up for job seekers when they are not on the site. Every day we send millions of emails and push notifications: new job alerts, fresh matches, communications from employers, and updates on applications already in flight. This portfolio is one of the largest single sources of job applications on ZipRecruiter, and it is the primary channel for re-engaging job seekers who would otherwise drift away. You will own Product for this entire channel. That means deciding which messages exist and what each one is for, who receives them and when, how the portfolio balances message volume against job seeker trust and long-term retention, and how we decide for each job seeker the single best thing to send next. The role sits at the center of the marketplace. Your messages carry the output of our matching and ranking models, so you will work daily with data science and machine learning teams. Your sends drive employer outcomes, so you will coordinate with employer-side Product teams on how to drive the most effective outcomes for them. And you own a channel with real constraints: deliverability, sender reputation, compliance, and a finite budget of seeker attention. Key Focuses: Act as an Owner: Take full accountability for the jobseeker messaging domain, from portfolio-level KPI setting to the details of individual mess

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. Research Engineer, Synthetic Data About the Role As a Research Engineer on the Synth Data team at SpaceXAI, you’ll invent and scale the synthetic data that teaches our models new capabilities. You own the full loop: spotting a capability the model is missing, designing a data generation strategy, building reliable pipelines and verifiers, and validating that the resulting data actually moves the model. You form hypotheses about what data will help, build the systems to produce it at scale, run ablations, and read the resulting traces and training signals to understand why it worked (or didn’t). Your datasets go directly into frontier training runs, and shape the development of Grok models. What you’ll work on Designing end-to-end synthetic data recipes that turn raw sources (traces, documents, codebases, workflows) into large, diverse, verifiable task sets. Building strong verification and anti-hacking mechanisms so rewards are simple to compute and hard to game. Controlling difficulty and diversity so data stays learnable and reflects real usage instead of collapsing into templates. Running targeted ablations and analyses that demonstrate a dataset caused a capability improveme

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: As the Director of Site Operations, you’ll own node and rack uptime for SpaceXSI's AI supercompute cluster—the most advanced of its kind. This role is the extreme owner of cluster health and customer Service Level Agreements across 5+ sites operating 24/7. You’ll lead a 250+ person organization of site managers, shift supervisors, and technicians, plus the site reliability engineering team that monitors cluster health and drives fault mitigation at scale. We’re looking for a hands-on operations leader who can build a culture of excellence and accountability, partner tightly across the company, and keep uptime exceptional as we grow. RESPONSIBILITIES: Own Cluster Uptime: Serve as extreme owner of node, rack, and cluster health across 5+ sites running 24/7, accountable for customer Service Level Agreements and consistently exceptional uptime on SpaceXSI's supercompute cluster. Lead a Large Operations Organization: Direct a 250+ person team spanning site managers, shift supervisors, and technicians across four 24/7 shifts, building a culture of excellence and accountability at every layer of the org. Drive Node and Rack Remediation: Ensure systematic recovery of fai

SingleStore is seeking a regional sales leader to lead the east regional new-logo seller team focused on customer acquisition. Reporting to the CRO, this leader will lead the Americas sales organization across Enterprise, Commercial, and Strategic segments, with a primary mandate to accelerate net-new logo acquisition. This role is accountable for building a repeatable, measurable new-logo engine through fearless prospecting, excellent discovery, champion creation, disciplined deal execution, and strong activity inspection. SingleStore is at an important growth point, expanding both revenue and employee count as it helps customers modernize data environments and build AI-powered applications. This is an opportunity to build and lead a strong new-logo team across the Americas and join the momentum of the company’s next phase. You’ll have real ownership of the strategy, the team, and how we go after the market, while staying close to the customers and deals that matter most. The goal is to build a team and sales motion that can win consistently and scale. What You’ll Do Own the regional new-logo plan, territory coverage, pipeline target, and execution rhythm for the AE Hunter team. Recruit, coach, and develop regional sellers through clear goals, regular 1:1s, call and discovery reviews, deal coaching, and actionable feedback. Set a high-urgency operating cadence for outbound activity, outreach quality, first meetings, discovery progression, pipeline creation, and new-logo attainment. Inspect activity and outcomes—not just forecasts—including outreach volume and quality, meetings, discovery conversion, pipeline created, stage progression, win rate, sales-cycle velocity, quota attainment, and new-logo performance. Use transparent reporting and metrics to identify gaps early, improve conversion, and hold the team accountable to agreed actions. Coach AEs to prospect fearlessly, lead great business-first discovery, build champions, multi-thread buying groups, and create q

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your Opportunity: Are you driven by the challenge of turning complex operational processes into seamless, high-performing systems? New Relic is looking for a Senior Revenue Operations Manager to own the technical and automation engine behind our Go-To-Market (GTM) organization. As part of the GTM Planning & Process team, you will sit right at the intersection of business strategy, field execution, and cutting-edge technology. You will serve as a strategic partner across our revenue organization, eliminating operational friction, scaling systems, and building solutions that directly impact our growth trajectory. What You'll Do: GTM Strategy & Automation: Drive the GTM technology roadmap (including Salesforce, Clay, and Salesloft). You will pilot emerging AI capabilities and transform manual steps into efficient, automated workflows. Technical Execution & Quality: Partner with cross-functional stakeholders to gather requirements and translate business needs into clear user stories, technical specs, and UAT testing plans. Data Governance & Analytics: Define key system-level performance metrics, build automated dashboards, and collaborate with Data & Analytics to maintain a trusted source of truth. Enablement & Change Management: Guide field adoption of new system features by creating clear documentation, leading enablement sessions, and executing change management strategies. Cross-Functional Alignment: Work closely with Marketing, Sales Operations,

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! About the Opportunity New Relic is looking for a Senior Revenue Operations Manager – GTM Business Planning to own the operating system behind how we plan, pay, and scale our Go-To-Market (GTM) organization. Sitting at the intersection of Sales, Finance, and Systems, you will architect the annual GTM plan, design incentive compensation programs, and govern processes across quota, territory, and comp data. What You'll Do GTM Planning & Architecture: Own the annual planning cycle end-to-end, building capacity models and territory frameworks to ensure optimal market coverage and alignment with targets. Incentive Compensation Design: Partner with FP&A to architect and govern financially sound sales incentive plans and compensation policies that motivate seller behavior, drive strategic priorities, and eliminate payout leakage. Quota Management & Strategy: Establish fair quota methodologies, manage ongoing adjustments for transfers/hires, and evaluate rep productivity to handle market shifts. Operations & Governance: Govern monthly sales compensation data within Salesforce and downstream systems to maintain audit-ready accuracy across territories and quotas. Systems & Automation: Own the deployment of annual territories and quotas in Salesforce, drive the roadmap for GTM planning systems, and lead automation initiatives to eliminate manual effort and scale operations. This Role Requires B2B SaaS Experience: 6–8+ years in Revenue/Sales Operations, Sales Comp, FP&a

About the Team & Role Rubrik's Product Line Sales organization drives focused growth across Rubrik's specialized workloads, including our SaaS data protection and security portfolio (Microsoft 365, Google Workspace, Salesforce, and other critical SaaS applications). This team partners closely with core Account Executives, Sales Engineers, and Customer Success to bring deep product and technical expertise into every SaaS opportunity — from first conversation through technical validation to close. We're hiring a SaaS Product Line Sales Specialist to own and accelerate Rubrik's SaaS data protection business within a defined territory. This is a highly technical, quota-carrying overlay role: you'll be the subject-matter expert who can go deep on tenant architecture, identity and access models, backup and recovery mechanics, and the shared responsibility model — and use that fluency to win deals against SaaS-native point solutions. The ideal candidate has sold in this exact space before, at a company like AvePoint, CoreView, or Keepit, and understands both the buyer and the competitive landscape intimately. What You’ll Do Own the SaaS product line number: partner with core Account Executives to identify, qualify, and close SaaS data protection and security opportunities across net-new and existing accounts. Lead with technical credibility: articulate Rubrik’s SaaS architecture, security posture, and the gaps in Microsoft’s and Google’s native shared responsibility model in a way that resonates with both technical and business buyers. Drive technical discovery and validation: run or co-lead discovery calls, demos, and proof-of-concept engagements for M365, Google Workspace, and Salesforce workloads alongside Sales Engineers. Win competitive deals: build and defend positioning against SaaS-native vendors (AvePoint, CoreView, Keepit, Veeam, Druva, and similar), translating technical differentiation into business value. Build territory and account plans: develop a covera

Company: tastytrade Role: Software Engineer (Ruby) Location: Chicago, IL — Hybrid Salary: $130,000-$150,000 As a Software Engineer you will be part of a team that builds out the technology powering our retail brokerage business and supporting our other business initiatives. We care about the speed and stability of our back-end systems as much as we care about the customer-facing applications we build. Our architecture is distributed and consistently evolving as our business grows and we face different technical challenges, but always with a focus on practicality and performance. You'll help by modifying existing systems, taking ownership of current systems as well as green field projects, and troubleshooting issues as they arise. Our engineers work with a plethora of tools including Java, Javascript, and Ruby. You'll work primarily in Ruby but will have opportunities to expand your skill set into areas where your interests and our technology intersect. Ruby doesn't have to be your primary language today. If you're strong in another object-oriented language — Java, for example — and you're genuinely keen to make Ruby your day-to-day, we'd like to hear from you. Our technical interview is conducted in Ruby wherever possible, so you'd need to be comfortable enough to code in it by the time we meet. What You'll Do Work in multiple languages across different parts of the tastytrade stack and/or front-end trading client applications. Design, build and maintain services in a distributed architecture, thinking about failure modes, latency and data consistency as you go. Provide guidance and leadership to more junior members of the team when questions arise about language or implementation specifics, and contribute in a meaningful way to our peer review process. Translate requirements and technical direction into production-quality code with lightweight guidance from a senior engin

The MongoDB Atlas team is a diverse group of contributors working together to help our users manage MongoDB at global scale. We are responsible for MongoDB Atlas: our database as a service offering and fastest growing product which allows users to deploy fault-tolerant, globally distributed MongoDB clusters in just minutes. We're seeking a Senior Engineer to join the Atlas Identity and Access Management (IAM) team. IAM is a platform and a product team. We serve internal engineers by providing them a secure and durable suite of services, and we serve external customers by providing them user facing features and products. We are the owners of Atlas’ authentication (OAuth, SSO, Federated Identity) and authorization (RBAC, ABAC) systems, along with many others. The IAM team’s mission is to enable customers to securely build their applications with Atlas through our best in class user experience. The Federal Risk and Authorization Management Program (FedRAMP) is a US government-wide program that provides a standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services. Our FedRAMP program requires that anyone who is accessing customer data or metadata inside the Authorization Boundary be a US Citizen on US Soil. This role will be based remotely in the United States. Role Responsibilities Design, architect, build, and deliver core pieces of IAM Lead projects from specification to delivery Mentor and grow other team members Improve our codebase, best practices, and design principles Define your top priorities and focuses, communicate them, and execute against them Lead and contribute to complex technical projects and initiatives Candidate Profile 5+ years experience of software engineering, primarily focused on backend systems Proficient in a modern compiled programming language (Java, Go, C#, C++, etc.) Willingness to learn JavaScript and/or TypeScript along with modern frontend technologies (React, Redux, etc.); pri

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity We are seeking a senior compliance analyst to join our dynamic Brazilian Compliance Team. We are a team of risk-minded problem solvers who advise our local business on the company's regulatory obligations and enterprise risk. The successful candidate will have extensive knowledge and experience in KYC/KYB, CDD/EDD and AML/FT and Sanctions' regulations, particularly within the Brazilian crypto market and the new Central Bank of Brazil regulatory framework. What You’ll Be Doing Draft, maintain and advise on local compliance policies and procedures in accordance with local Brazilian regulations Review escalations from KYC/KYB and CDD/EDD Teams related to customers' onboarding processes and ongoing transaction monitoring Monitor transactions and general customer's activities for potential suspicious behaviour and perform financial crime investigations and reporting when necessary Assist Central Compliance in the strategic design, implementation and oversight of the Global Compliance Program Provide timely guidance to stakeholders such as Product, Engineering and Operations' Teams and act

SingleStore is looking for an accomplished sales professional to join our Sales Team. AI is moving from experimentation into production, and this role is an opportunity to break into AI while doing meaningful enterprise selling. As an Account Executive, AI Hunter, your job is simple: create new SingleStore customers. You will find companies building AI applications where data access, real-time context, memory, retrieval, or operational scale is becoming a constraint—and turn those challenges into new SingleStore customers. You will own a broad territory, build a majority self-sourced pipeline, create demand in an emerging category, and close greenfield enterprise opportunities. This is a true hunting role. You will engage customers before they have a defined project, develop customer-specific points of view, create urgency around business and technical problems, work with technical experts to land first production workloads, and build a measurable new-logo business with broad ownership. The ideal candidate is a measurable enterprise hunter who is competitive, curious, technically credible, resilient, and able to sell business outcomes. Direct AI sales experience is valuable, but proven selling ability and technical curiosity matter more than a narrow “AI seller” title. Role and Responsibilities Build and execute a territory strategy for net-new customer acquisition. Prospect fearlessly across a broad account universe using proactive, persistent outbound, account-based, partner, and market-education motions; stay resilient and effective through rejection and ambiguity. Form account hypotheses, map the buying center, and earn first meetings with relevant points of view tailored to the customer. Engage executive, business, technical, security, and procurement stakeholders. Lead great business-first discovery, connect AI and data challenges to fundable goals, and build quantified ROI, TCO, or operational-impact cases. Build and develop champions, multi-thread the buying

Beacon Biosignals is transforming precision medicine for the brain, from clinical development to clinical care. For Life Sciences partners, we offer the leading at-home EEG platform for clinical development of novel therapeutics for neurological, psychiatric, and sleep disorders. Our Diagnostics business is building the most comprehensive at-home platform for precision diagnostics, combining EEG and cardiopulmonary signals to deliver reimbursable assessments for sleep and central nervous system disorders. Together, we're changing the way patients are diagnosed and treated for any disorder that affects brain physiology. As a Senior Front-end Engineer, you’ll help power Beacon's mission by building first-class web applications that drive forward new EEG analysis with data analytics capabilities manage clinical studies of novel therapeutics enable physicians to diagnose patients through at-home sleep tests This isn’t just another web app — you’ll be crafting tools that help unlock insights into neurological, psychiatric, and sleep disorders, with the potential to improve lives at scale. This role is 100% remote from anywhere in the U.S. Beacon's robust asynchronous work practices ensure a first-class remote work experience, but we also have in-person office hubs located in Boston and New York. What success looks like As part of our small, mission-driven Web Apps Team, you will: Develop our React/Typescript web applications. Design and implement UX workflows for clinical study management, data analytics, and patient diagnostics. Own the user experience, performance, reliability, and observability of the web apps and features you develop, leveraging feedback from real users in a diverse set of use cases and environments. Partner with product designers and cross-functional teams to develop user-centric capabilities that empower a wide set of user personas, both internally and externally. Help shape the roadmap and technical direction of our web applications. In your first

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: We are seeking a meticulous and highly organized Growth Marketing Manager to own the backend execution of our marketing programs with precision and reliability. You will design, implement, and continuously improve scalable processes across email automation- ensuring every campaign, asset, and workflow meets the highest standards even in fast-moving, ambiguous environments. This role demands someone who thrives under pressure, balances shifting priorities with ease, and brings a rigorous, process-driven mindset. RESPONSIBILITIES: Build and run the content strategy and editorial calendar for the B2B business: why advertise on X, product education, proof (case studies, benchmarks, creative examples), industry point of view, and launch narratives sales can actually use Own end-to-end email automation strategy and execution, with a strong focus on Eloqua (or equivalent platforms), including campaign builds, segmentation, testing, and deployment Define and execute off-platform strategy - paid social, newsletters, webinars, partner and holding-company programs, communities, and more Plan and ship integrated campaigns that connect off-platform discovery to action (