Associate Technical Success Manager Jobs

PLEASE NOTE: This is a fully remote, 1099 independent contractor opportunity with an estimated duration of six months and the potential for extension. To be eligible, candidates must be authorized to work in the United States; visa sponsorship is not available for this role. About the Program The Human Frontier Collective (HFC) Fellowship brings together top researchers and domain experts to collaborate on high-impact work that are shaping the future of AI. As an HFC Fellow, you’ll apply your academic and professional expertise to help design, evaluate, and interpret advanced generative AI systems—while gaining exposure to cutting-edge research and working alongside an interdisciplinary network of leading thinkers. What You'll Do Collaborative Work: Get invited to engage in high-impact projects with our partnered AI labs and platforms. Design complex real-world scenarios, evaluating model outputs for accuracy and regulatory alignment, and providing targeted feedback to improve performance across domains like compliance, litigation, case law, and contract analysis. HFC Community: Beyond the work, you’ll become part of a supportive, interdisciplinary network of innovators and thought leaders committed to advancing frontier AI across domains. Contribute to Research Publications: Collaborate with Scale’s research team to co-author technical reports and research papers—boosting your academic visibility and professional recognition (e.g., SciPredict , PropensityBench , Professional Reasoning Benchmark ). Who Should Apply Education: JD, LLM, or currently enrolled in a prestigious 2L/3L program. Certifications: Bar admission in any jurisdiction strongly preferred. Professional Background: Experience as Attorney/Associate, Legal Analyst, Counsel, Law Clerk, In-House Counsel, Legal Researcher, or Law Professor. Skills: Demonstrated expertise in legal research, analysis of regulatory frameworks, constitutional law, case law interpretation, and drafting l

Apply early for priority consideration. Gallup has limited openings for this internship, and the position will be filled quickly. As a data engineering intern at Gallup, you’ll help build and modernize the data tools, infrastructure and pipelines that enable teams to work with data at scale. Alongside experienced technical leaders, you’ll put your Python and SQL skills to work on meaningful projects while learning best practices, experimenting with modern tools and seeing firsthand how strong data engineering supports better decisions. What You’ll Do During your internship, you will: Build foundational data tooling and infrastructure designed to scale as the volume and frequency of data grow Help modernize legacy data pipelines using Python, SQL and Gallup’s evolving data platform Troubleshoot data quality issues in large, imperfect datasets Apply data engineering practices to move, transform and validate data across systems Help build reliable, efficient data workflows Learn from senior technical leaders who will mentor you on engineering practices, tools and approaches Collaborate with engineers and interact directly with stakeholders to understand needs and deliver useful solutions Use AI-enabled development tools to improve the quality and efficiency of your work What You Need Enrollment in an associate, bachelor’s or graduate degree program in computer science, data engineering, information systems, statistics, math or a related field required Classroom or work experience writing SQL required, including joins, aggregations and troubleshooting query performance Classroom or work experience coding in Python for data processing, scripting or automation required Working knowledge of relational database and data modeling concepts, including schema design and dimensional or star-schema modeling, required Comfort using AI tools such as Claude, Claude Code or GitHub Copilot to support high-quality, efficient work required Understanding of ETL/ELT concepts and how data

Become a part of our caring community The Senior Process Improvement Professional analyzes and measures the effectiveness of existing business processes and develops sustainable, repeatable and quantifiable business process improvements. The Senior Process Improvement Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. The Humana Pharmacy Benefits Management (PBM) Strategy Enablement team partners with PBM teams to improve processes that will help our members improve their lives through better health outcomes. This role, within the Process Improvement (PI) team of Strategy Enablement, will work closely with PBM leaders, as well as key partners in leading and delivering on initiatives and process capabilities that enable improved effectiveness, efficiency, and experiences (member, provider and associate). The Senior Process Improvement Professional: Researches best business practices within and outside the organization to establish benchmark data. Defines and leads business improvement projects aligned with business strategies and operational priorities. Collects and analyzes process data to initiate, develop and recommend business practices and procedures that focus on member experience, increased productivity and efficiency and reduced cost. Determines how new information technologies can support re-engineering business processes. May specialize in one or more of the following areas: benchmarking, business process analysis and re-engineering, change management and measurement, and/or process-driven systems requirements. Begins to influence department's strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is perf

Become a part of our caring community The Senior Full Stack Engineer Performs software engineering activities in all layers of the stack, from setting up the database to programming in the back-end and the appearance at the front-end. The Senior Full Stack Engineer works on problems of diverse scope and complexity ranging from moderate to substantial. You will report to the Associate Director of Software Engineering. The Senior Full Stack Engineer is involved in all stages of software development. This includes front-end development, back-end development, database integrations, network and hosting management, user interface, user experience, and back-end server management. You are experienced with Cloud-based services and development end-to-end. You can work with autonomy while collaborating with others on architectural and process decisions. You are comfortable with giving and receiving feedback from your teammates and others in the organization. You conceptualize what you need to do from incomplete and evolving requirements. Experience communicating updates and resolutions to customers and other partners. On any given day you may: Contribute to technical architecture reviews and design as well as present vision Expertise using advanced data structures and algorithms Possess the ability to evaluate problems in both strategic and tactical terms Mentor and assist in coaching a small team of high-caliber engineers Drive positive change with technical vision and innovative solutions Strong affinity to software-driven engineering & automation Partner with the business and stakeholders to define technical direction & work cross functionally Deliver business-critical systems and compon

Become a part of our caring community The Software Engineer 2 plays a key role in developing and maintaining solutions that support secure and reliable file transfers between external partners and internal systems, with a strong emphasis on Hyland OnBase integrations and enterprise content management solutions. You will be responsible for designing, configuring, and supporting integrations between Hyland OnBase, the organization's Record Management System, and web applications to enable efficient file upload and download capabilities, document management, and seamless business process automation. You will bring experience in Hyland OnBase administration, configuration, and integration, along with strong technical skills in C#, .NET, HTML, CSS, SSIS, SQL, and related tools. You will also troubleshoot complex issues, gather and translate requirements, document technical solutions, and work collaboratively across teams to ensure secure, compliant, and reliable system performance. Our Department of Defense Contract requires U.S. citizenship for this position. This is a hybrid position which requires associates to come into the Louisville KY office at least 2 days per week. You will report to the Associate Director, HGB IT Platform and Foundational Services for Humana Military. Required Qualifications 1 or more years' experience supporting or developing integrations with Hyland OnBase Experience with enterprise content management, system configuration, and application interoperability Proficiency in C#, .NET, SQL, SSIS, HTML, and CSS Experience designing and implementing API integrations Strong analytical, troubleshooting, and problem-solving skills Strong verbal and written communication skills, including technical documentation Successfully

Apply early for priority consideration. Gallup has limited openings for this internship, and the position will be filled quickly. As a data engineering intern at Gallup, you’ll help build and modernize the data tools, infrastructure and pipelines that enable teams to work with data at scale. Alongside experienced technical leaders, you’ll put your Python and SQL skills to work on meaningful projects while learning best practices, experimenting with modern tools and seeing firsthand how strong data engineering supports better decisions. What You’ll Do During your internship, you will: Build foundational data tooling and infrastructure designed to scale as the volume and frequency of data grow Help modernize legacy data pipelines using Python, SQL and Gallup’s evolving data platform Troubleshoot data quality issues in large, imperfect datasets Apply data engineering practices to move, transform and validate data across systems Help build reliable, efficient data workflows Learn from senior technical leaders who will mentor you on engineering practices, tools and approaches Collaborate with engineers and interact directly with stakeholders to understand needs and deliver useful solutions Use AI-enabled development tools to improve the quality and efficiency of your work What You Need Enrollment in an associate, bachelor’s or graduate degree program in computer science, data engineering, information systems, statistics, math or a related field required Classroom or work experience writing SQL required, including joins, aggregations and troubleshooting query performance Classroom or work experience coding in Python for data processing, scripting or automation required Working knowledge of relational database and data modeling concepts, including schema design and dimensional or star-schema modeling, required Comfort using AI tools such as Claude, Claude Code or GitHub Copilot to support high-quality, efficient work required Understanding of ETL/ELT concepts and how data

Apply early for priority consideration. Gallup has limited openings for this internship, and the position will be filled quickly. Gallup’s IT team keeps associates around the world connected, equipped and ready to work. As a summer intern, you’ll be part of that effort, providing technical support, troubleshooting problems and gaining experience with the systems and technology that support Gallup’s mission to improve workplaces and lives. What You’ll Do During your internship, you will: Ensure all Gallup users, including visiting associates, have world-class technical support to do their jobs perfectly Build close relationships with Gallup associates and educate them in a Microsoft Windows end-user and server environment and in an Apple Mac environment Learn new processes and systems quickly and multitask while maintaining a customer-oriented focus Support all office technology and equipment by troubleshooting workstations and workstation software, maintaining network equipment (e.g., file servers, routers and switches), and monitoring all critical business systems and applications for uptime and availability What You Need Enrollment in an associate or bachelor’s degree program in computer science, computer engineering or a related field required Enrollment at a college or university within a 250-mile radius of Omaha, Nebraska, required Anticipated graduation between August 2027 and May 2028 preferred; will consider 2029 graduates Availability to work 40 hours per week for 12 weeks during the summer of 2027 required A commitment to working on-site at Gallup’s Omaha office Monday through Thursday required, with the option to work remotely on Friday Broad knowledge of networking, computer hardware and software applications required Experience troubleshooting technical issues required Experience working in a Windows user and server environment required Experience supporting all Microsoft Office applications preferred; Apple Mac experience a plus Eligibility to work in

About the Team DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last-mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, then we want to talk to you! About the Role As a Senior member of our Service Operations team at DoorDash Labs, you'll take on advanced diagnostic and repair work that keeps our robot fleet running. You'll work closely with the Associate Operations Manager and own your workload with minimal supervision. This is an on-site role with expectations of 100% in-office presence in Mesa, AZ. This position is available on the AM shift (7:00 AM – 3:30 PM), five days per week, including at least one weekend day. You’re excited about this opportunity because you will… Execute any Senior Service Technician task and: Diagnose complex, intermittent, or unusual faults in robotic systems, modular components, and support vehicles, often requiring advanced troubleshooting techniques and interpretation of complex data Perform advanced repairs, including component-level troubleshooting and fixes on intricate electrical systems, control units, and associated hardware, with minimal supervision Interpret complex technical manuals, schematics, and diagnostic flowcharts to guide troubleshooting efforts Meticulously document complex diagnostic processes, root cause hypotheses, non-standard troubleshooting steps, repair details, and component failure information in the service management system, contributing potential updates to the knowledge base Provide technical guidance, mentorship, and on-the-job assistance to Level 2 Technicians for challenging tasks Work independently to manage and prioritize assigned workload effectively Calibrates, configures, and maintains specialized diagnostic tools and test equipment We’re excited about you because you have… 2+ years of service work experience Curiosity and an inclination for all things mechanica

About the Team DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last-mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, then we want to talk to you! About the Role You will be a fundamental and experienced member of the Service Operations team at DoorDash Labs. You will complete more advanced diagnostic and repair work to maximize uptime, supporting our overall fleet utilization goals. You will report to the Associate Operations Manager, Service, in our DoorDash Labs organization. This is an on-site role with expectations of 100% in-office in Fremont, CA, San Jose, CA, or Sunnyvale, CA. You’re excited about this opportunity because you will… Execute any Senior Service Technician task and: Diagnose complex, intermittent, or unusual faults in robotic systems, modular components, and support vehicles, often requiring advanced troubleshooting techniques and interpretation of complex data Perform advanced repairs, including component-level troubleshooting and fixes on intricate electrical systems, control units, and associated hardware, with minimal supervision Interpret complex technical manuals, schematics, and diagnostic flowcharts to guide troubleshooting efforts Meticulously document complex diagnostic processes, root cause hypotheses, non-standard troubleshooting steps, repair details, and component failure information in the service management system, contributing potential updates to the knowledge base Provide technical guidance, mentorship, and on-the-job assistance to Level 2 Technicians for challenging tasks Work independently to manage and prioritize assigned workload effectively Calibrates, configures, and maintains specialized diagnostic tools and test equipment We operate 7 days a week, 16 hrs a day to support Robot Operations. During training, you will be on a temporary schedule until your on-the-job training is completed

The following description is not intended as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the discretion of adding or changing the duties of the position at any time. Job Summary We are looking for a hands-on and customer-focused After-Sales Engineer to support post-sales service operations. This role is responsible for troubleshooting technical issues, supporting service partners, and ensuring a high level of customer satisfaction through effective service delivery. Key Responsibilities Provide technical support for products after delivery, including diagnostics, troubleshooting, and issue resolution Assist in managing regional after-sales service operations and support field service activities Work closely with customers and service partners to resolve product and service-related issues in a timely manner Conduct on-site inspections, maintenance support, and technical training when required Track, analyze, and report common technical issues, and provide feedback for product improvement Support customer complaint handling and ensure proper follow-up and resolution Assist in major issue escalation and participate in root cause analysis Collaborate with cross-functional teams (engineering, quality, operations) to improve service processes and product performance Qualifications Associate or Bachelor’s degree 1–3+ years of experience in after-sales support, technical service, spare parts, or battery-related industries preferred Strong troubleshooting and problem-solving skills Good communication skills and customer-oriented mindset Ability to travel as required Self-motivated, detail-oriented, and a strong team player Preferred Qualifications Experience with EV batteries, automotive systems, or related technical products Prior field service or on-site support experience Bilingual in English and Mandarin Chinese preferred. RIDE is an Equal Opportunity Employer that does not dis

Principal Backend Engineer – Java Location: Glasgow (Hybrid) | Practice Area : Technology & Engineering | Type: Permanent Architect the next generation of financial platforms. Lead with Java expertise. Deliver impact at scale. The Role We’re looking for a Principal Backend Engineer (Java) to join our Technology & Engineering team. This leadership-level role calls for deep technical acumen, a security-first mindset, and strong coaching capabilities. You’ll architect cloud-native backend systems, shape our engineering standards, and mentor teams to deliver high-performance platforms for global financial clients. This role will sit in our Scotland office, with a need to potentially work in either Glasgow or Edinburgh depending on client expectations. What You’ll Do Lead the design and development of secure, scalable backend systems using Java 11+ and Spring Boot Architect distributed microservices and event-driven systems deployed to public cloud (preferably AWS) Guide technical decision-making across teams and align solutions to enterprise strategies Champion engineering excellence, continuous improvement, and a test-first culture Coach developers, shape delivery processes, and influence broader engineering practices across Capco What We’re Looking For Expertise in Java 11/17+, Spring Boot, and AWS-based enterprise cloud solutions Proven track record architecting secure, scalable services using microservices and CQRS patterns Strong experience in CI/CD pipelines, SQL/NoSQL, Kafka, CloudFormation, and streaming frameworks Advanced understanding of system security protocols (e.g., OAuth, IAM, TLS, encryption) Leadership capability to manage and mentor teams while driving technology strategy Bonus Points For Contributions to thought leadership, mentoring, or RFPs within consultancy or tech environments Hands-on experience with GitLab CI/CD, Cucumber, and Behaviour Driven Design AWS Certified Solutions Architect (Associate or Professional) History of deliver

Principal Backend Engineer – Java Location: Edinburgh (Hybrid) | Practice Area : Technology & Engineering | Type: Permanent Architect the next generation of financial platforms. Lead with Java expertise. Deliver impact at scale. The Role We’re looking for a Principal Backend Engineer (Java) to join our Technology & Engineering team. This leadership-level role calls for deep technical acumen, a security-first mindset, and strong coaching capabilities. You’ll architect cloud-native backend systems, shape our engineering standards, and mentor teams to deliver high-performance platforms for global financial clients. This role will sit in our Scotland office, with a need to potentially work in either Glasgow or Edinburgh depending on client expectations. What You’ll Do Lead the design and development of secure, scalable backend systems using Java 11+ and Spring Boot Architect distributed microservices and event-driven systems deployed to public cloud (preferably AWS) Guide technical decision-making across teams and align solutions to enterprise strategies Champion engineering excellence, continuous improvement, and a test-first culture Coach developers, shape delivery processes, and influence broader engineering practices across Capco What We’re Looking For Expertise in Java 11/17+, Spring Boot, and AWS-based enterprise cloud solutions Proven track record architecting secure, scalable services using microservices and CQRS patterns Strong experience in CI/CD pipelines, SQL/NoSQL, Kafka, CloudFormation, and streaming frameworks Advanced understanding of system security protocols (e.g., OAuth, IAM, TLS, encryption) Leadership capability to manage and mentor teams while driving technology strategy Bonus Points For Contributions to thought leadership, mentoring, or RFPs within consultancy or tech environments Hands-on experience with GitLab CI/CD, Cucumber, and Behaviour Driven Design AWS Certified Solutions Architect (Associate or Professional) History of deliv

About the Team DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last-mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, then we want to talk to you! About the Role As a Senior member of our Service Operations team at DoorDash Labs, you'll take on advanced diagnostic and repair work that keeps our robot fleet running. You'll work closely with the Associate Operations Manager and own your workload with minimal supervision. This role is fully on-site in Mesa, AZ, on the PM shift (2:30 PM – 11:00 PM), including at least one weekend day. You’re excited about this opportunity because you will… Execute any Senior Service Technician task and: Diagnose complex, intermittent, or unusual faults in robotic systems, modular components, and support vehicles, often requiring advanced troubleshooting techniques and interpretation of complex data Perform advanced repairs, including component-level troubleshooting and fixes on intricate electrical systems, control units, and associated hardware, with minimal supervision Interpret complex technical manuals, schematics, and diagnostic flowcharts to guide troubleshooting efforts Meticulously document complex diagnostic processes, root cause hypotheses, non-standard troubleshooting steps, repair details, and component failure information in the service management system, contributing potential updates to the knowledge base Provide technical guidance, mentorship, and on-the-job assistance to Level 2 Technicians for challenging tasks Work independently to manage and prioritize assigned workload effectively Calibrates, configures, and maintains specialized diagnostic tools and test equipment We’re excited about you because you have… 2+ years of service work experience Curiosity and an inclination for all things mechanical and repair Strong communication and documentation skills Prior experience in veh

About the Team DoorDash is looking for an experienced Manager, Tax Technology to lead the offshore Vertex & ERP Integrations Center of Excellence (CoE) within our growing Tax Team. The tax engine (Vertex) calculates the correct sales tax and VAT on every order across the DoorDash, Wolt, and Deliveroo platforms, and this role owns the deep technical expertise that keeps that engine accurate. As DoorDash continues to grow its global footprint across multiple business lines, we are looking for a candidate with hands-on experience implementing, configuring, and maintaining indirect tax engines, with the integration to ERP systems on both AR and AP sides, who can also lead and develop a team of configuration and testing specialists. You will be the central technical authority the rest of the platform team relies on, blending technical indirect tax knowledge, tax-engine experience, and people leadership. About the Role You will report to the Senior Manager of the Tax Calculation Platform & Mx Operations and lead the offshore Center of Excellence — the hub of Vertex configuration, automated testing, and tax-content maintenance. You will set technical standards, oversee the work of Associate Managers, and serve as the senior point of escalation for complex configuration and testing issues. The primary focus of this position is end-to-end tax engine solutions for sales and use taxes, food and beverage taxes and fees, gross receipts taxes, and VAT — ensuring the correct tax is calculated on every product, fee, and country before anything goes live. You’re excited about this opportunity because you will… Own the technical configuration of Vertex — tax drivers, taxability mappings, custom rules, and jurisdiction logic — and lead configuration design for high-complexity initiatives. Lead and develop the offshore CoE team, allocating workload, establishing QA checkpoints, and providing structured knowledge transfer on complex processes. Design, standardize, and enhance th

Position Summary The Automation Engineer is an intermediate role focused on deployment, optimization, and support of automated systems and software tools, including workcells, liquid handlers, and analytical instruments. This engineer has more independence than an Associate and is expected to have a solid foundation in sustaining engineering (troubleshooting and development). This individual should have a solid understanding of most complex automated liquid handling systems used in the lab, and can drive engineering projects of medium complexity independently and of high complexity with some guidance. They document work completely, follow SOPs, and contribute to Production Engineering documentation and team knowledge. Work is organized across Production Automation Engineering's project portfolio categories—Stabilize, Standardize, and Optimize—and commonly includes liquid-handler capacity expansion, platform upgrades, assay/workflow verification, instrument troubleshooting, and go-live support for production systems. Roles and Responsibilities Complexity & Problem Solving Operate as a semi-autonomous individual contributor within Production Engineering. Deploy liquid handling robotics for capacity expansion. Use SOPs or work instructions when available and assist with drafting documentation for new deployments. Perform defined continuous improvement projects; take ownership of assigned work and report to the project leader and/or manager. Contribute to Stabilize / Standardize / Optimize projects from intake through execution, including providing status updates and supporting schedule and % complete tracking. Handle complex troubleshooting, repairs, and maintenance. Provide 2nd-tier support to the Service Engineering team. Solve non-routine problems with some guidance. Perform assignments following SOPs. Support technical work independently on medium-complexity scope projects and with guidance on high-complexity scope. Assist with performance qualification