Business Process Analyst Jobs

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role As a Site Reliability Operations Analyst you are the engine behind Palantir deployments. You are responsible for crafting, implementing and executing processes to streamline workflows and reduce friction. You track and stabilise projects, remove roadblocks, and anticipate customer needs to free up our engineers to focus their time and attention on the technical problems they are best equipped to solve. This position requires a combination of project management, process optimisation, and execution skills. You are a person who loves fixing problems and always embraces the best idea, even when it is not your own. Core Responsibilities Work on many different types of problems and challenges. You might be supporting a deployment at a large, global customer one day, and jetting off across the world to help out with a new pilot project the next. Be the first responders when things go wrong. Even if a problem is outside your area of expertise, you make the first move to fix it, and only ask for help when we’ve exhausted all that we can possibly do. Craft and implement process to reduce friction and enable all team members to spend their time on what they do best. Think creatively, work collaboratively, and do whatever it takes to get the job done. What We Value Extraordinary judgment and composure in high-pressure situations. A creative approach to project management centered around lightweight frameworks that enable rapid iteration and low-overhead methods of keeping our customers informed. Proven track record of developing effective and collaborative relationships with customers. Meticulous att

We are looking for a highly motivated and results-driven Deal Desk Analyst who is looking to join a fast moving AI empowered product company. The Deal Desk team sits within the Finance organization and works collaboratively across Sales, Customer Success, Legal, Product and other Finance teams to drive deals to closure. In this role supporting our EMEA and East Coast sales teams, you will be responsible for providing top-notch support and guidance to our Account Executives and Customer Account Managers in all aspects of deal structuring, pricing, quote structure creation, negotiation, and contract review. As an Analyst, you not only will be a trusted advisor to the Sales team but also will work closely with senior executive and leadership including the CRO and CFO to ensure deals are optimally managed to their conclusion. General Job Duties & Responsibilities Act as a first point of contact and strategic advisor to the Sales organization on all matters related to pricing / deal economics and structure Collaborate with Finance, Legal, Sales and Operations organizations on complex, non-standard transactions and provide business insights and recommendations regarding pricing and deal structure Internally drive the deal process including the day-to-day aspects of quoting and commercial terms approvals to swiftly and efficiently execute deals Provide regular training to Sales organization on topics related to deal structure and pricing Act as a key stakeholder in projects led by the team to improve systems, tools, and processes Define and assess key business metrics to track deal performance and identify areas of opportunity Minimum Knowledge, Skills and Abilities BA/BS degree in finance, economics, accounting or related field is a plus Minimum of 3-5 years of experience in a pricing, finance, deal desk or analytics role Strong knowledge of Excel, Google Sheets, Salesforce and Salesforce CPQ Deep experience working cross-functionally with multiple interna

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Order Management sits at the center of how Figma turns contracts into revenue — every deal our Sales team closes passes through this team before it's invoiced. As part of the Revenue Operations team within Accounting, we own order form review, invoicing, and billing support for Sales and Support for a global customer base. As Figma grows, we're building the order-to-cash process for what comes next, and this role is a builder's seat: you'll take on our most complex orders while helping shape how orders get processed, reviewed, and automated as we scale. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Own the order process end to end — from contract review and order entry through to invoicing — processing orders accurately and within SLA, including our most complex work with validation for completeness, accuracy and policy compliance Serve as a go-to resource for Sales and Support on billing and invoicing questions, and partner with cross functional partners to investigate discrepancies and booking blockers across systems — following up to conclusion Detail-review routine orders processed by other analysts and our BPO partners, identifying error patterns and driving them to resolution Play a key role in UAT for new products, SKUs, pricing models, and billing system releases — writing and executing test scripts, running end-to-end tests from order through billing, documenting bugs clearly, and working with cross functiona

About the role As a Data Analyst, you will help organizations turn complex data into meaningful insights and practical business solutions. You will work at the intersection of data, technology and business, supporting clients in improving data foundations, processes and decision-making. In this role, you will contribute to data-driven transformation initiatives, working closely with business stakeholders, data teams and technology teams. You will combine hands-on data preparation and analysis with project management and a strong understanding of business needs. What you will do Data Analysis & Preparation Collect, combine and prepare data from multiple sources for analysis and reporting. Design, maintain and optimize data flows and transformation processes. Analyze datasets to identify trends, patterns, anomalies and opportunities. Translate business questions into data-driven analyses and practical recommendations. Investigate data quality issues and work with data owners and providers to resolve them. Develop dashboards, visualizations and analytical outputs to support business decision-making. Data & Process Transformation Analyze existing data processes and identify opportunities for improvement and automation. Contribute to the redesign and optimization of data flows and analytical processes. Support data migration and transformation initiatives, including the transition to new data environments and tools. Challenge existing ways of working and propose innovative and scalable solutions. Help establish robust and sustainable data foundations. Project & Stakeholder Management Manage and coordinate data-related activities and project deliverables. Work closely with business users, data providers, IT teams and other stakeholders across different functions and locations. Translate business and operational requirements into clear data solutions. Plan, monitor and communicate progress, risks and dependencies. Present findings and recommendations cle

Capco, a Wipro company, is a global technology and management consultancy specializing in driving digital transformation in the financial services industry. With a growing client portfolio comprising of over 100 global organizations, Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to deliver end-to-end data-driven solutions and fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting-edge ingenuity is brought to life through its Innovation Labs and award-winning Be Yourself At Work culture and diverse talent. Job Responsibilities Assists in the planning and assigning task to junior System Analyst. Participates in understanding of business requirement and processes from BA and related parties and analyst system impact and defines system scope. Participates in solution design by preparing and evaluating alternative workflow solutions. Leads team interact with developer to understand software limitations and develops, writes, and communicates systems design, functional system specifications i.e. System Workflow, Database and API and functional architecture to developer. Provides advice, guidance, encouragement and constructive feedback to junior in team during preparing solution, design, and systems design, functional system specifications process or related with working. Ensures compliance with organization’s technology standards. Ensures completeness of technical requirements and functional architecture analysis for the design and implementation of system business solutions. Help developer during system development, e.g. provide use cases, flowcharts, validate or confirm requirement from BA. Validates test results during testing and analyzes testing results to ensure the solution meets the needs of the business, then facilitates issue resolution. Leads team interact with dep ops and IT securi

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! The Technical Accounting and SEC Reporting team is responsible for delivering timely and accurate financial reporting, accounting for complex accounting transactions across a variety of accounting topics in accordance with US GAAP, maintaining accounting policies in key accounting areas, all while partnering with teams across the company. As a member of the team, you'll play a vital role in designing and maintaining scalable procedures, policies and internal controls to ensure compliance with US GAAP and other laws/regulations. The ideal candidate will be a proactive, highly analytical and technical individual who can work independently and prioritize effectively across multiple deliverables. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Support preparation of quarterly (10-Q) and annual (10-K) SEC filings, including financial statements, footnotes, MD&A sections, and XBRL tagging Research and draft technical accounting position memos for complex transactions, including equity compensation (ASC 718), business combinations (ASC 805), capitalized software (ASC 350), and leases (ASC 842) Prepare and review monthly equity accounting journal entries (RSUs, PSUs, options) and maintain equity roll forward schedules Contribute to the monthly and quarterly close process, including balance sheet reconciliations and flux analyses Partner cross-functionally with Legal, FP&A, Tax, Stock Administration, and Investor Relatio

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Senior Technical Revenue Analyst you will be a critical part of the Company’s month-end close processes, reporting, and operational procedures. As a member of a growing finance team, the ideal candidate will be detail-oriented, a self-starter who can work independently, and meet deadlines in a fast paced environment. This role will report to the Manager, Technical Revenue Accounting. This is a full time role that can be held from our Dublin hub in a hybrid working environment. What you'll do at Figma: Engage with cross-functional departments to provide expert knowledge of ASC606 or IFRS 15 guidance for complex revenue contracts and transactions Close process involvement: contract review, posting journal entries, slide deck presentations. Maintain internal controls for revenue recognition and the quote to cash function Continuously improve business processes, and systems, and enhance documentation and controls Assist in the annual audit and quarterly reviews, including walkthroughs and the preparation of PBCs Assist in driving process improvements to continuously reduce the Accounting Close Cycle duration Support with ad-hoc projects and requests We’d love to hear if you have: 3+ years of combined experience in public accounting and corporate revenue accounting, preferably within a fast-paced SaaS environment Strong knowledge of ASC 606 with experience reviewing and interpreting contracts Advanced experience with ERP systems (e.g., NetSuite, Workday, Oracle) and strong Excel skil

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Sr. Analyst, Renewals Strategy & Operations Opportunity Renewals Strategy & Operations partners with Okta's global Renewals organization to drive forecasting, planning, and systems that protect and grow the company's retained revenue. We support a 67-person Renewals org. We’re looking for a strategic critical thinker with an ownership mindset to drive analytics that scale. As a trusted advisor to the Renewals organization, you own the analytical backbone of the day-to-day business operations, including: forecasting, capacity and retention planning, and accountability and measurement for the org. You build these into scalable, trusted systems. What you'll be doing Forecasting. Own the weekly and quarterly forecast process end to end. Maintain accuracy tracking so we know when the forecast is wrong, why, and what to fix. Development of new forecasting models. Capacity & Retention Planning. Own target setting and capacity modeling as well as the book of business management to provide renewal management with clear visibility into territory and account health. Accountability & Measurement. Partner with cross-functional leadership on incentive design and how we measure individual performance. Own recurring reporting that holds the org accountable: product depth and adoption, true up visibility, and other measures the team needs. Analysis & Automation. You understand tables and sources well enough to direct AI tools to g

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as our next Sr. Strategy & Operations Analyst, Deal Desk About the Job Twilio is looking for a Senior Strategy & Operations Analyst for the Deal Desk Team to play a key role in supporting sales and deal desk velocity. This is an exciting role for an individual to gain and expand a broad spectrum of cross-functional interactions while leading the implementation of our most critical internal projects. This role partners closely with Finance leadership, Sales, Legal, and Operations to manage our core operational tools, including the global deal model and key performance dashboards. By supporting our AI workflow integrations and handling these system responsibilities, you will help build how Twilio's Deal Desk operates as we scale. The ideal candidate is curious, action-oriented, dedicated, and able to tackle complex analytical challenges by providing data-driven, financially sound, and clearly communicated solutions. Responsibilitie

Woven between all the stages of the delivery process is the work of a Quality Analyst: the technologist who focuses on the complexity and risk inherent in building solutions. By collaborating with each team member—Developer, Business Analyst, Designer, etc.—they ensure quality is thoughtfully examined in both processes and technology. QAs are more than testers; they're team motivators and strive to inspire all teammates to weave quality into their mindsets and code. Job responsibilities Aim to shift quality to the left in alignment with senior client stakeholders. Partner with senior stakeholders to understand the product, create a quality strategy and ensure that the teams are empowered to implement it. Highlight risks to software delivery and assist in managing them alongside the leadership team. Regularly carry out exploratory testing to gain insights and uncover potential risks. Drive improvements for clean code, tests, testability and advice on test tools/frameworks. Define, discuss and implement a program approach to testing across multiple products/services and domains, commonly referred to as “UAT”, “E2E”, etc. Influence a consistent approach in automation of tests across teams in a program, e.g. nomenclature, domain boundaries, contracts between services, distinct layers, common tooling and dashboard representations in the right situation. You will be nimble and alter your team's approach based on an industry's standards and regulations. Coach team members across roles to help deliver better quality software and help them adopt a testing mindset. Advocate QA expertise to the tech community inside Thoughtworks and throughout the broader industry, speaking at conferences and acting as a mentor for junior-level QAs. Job qualifications Technical Skills You have worked as a Quality Analyst as part of a wider development team, pairing with Devs, Business Analysts, Infrastructure Engineers, and Designers to embed quality and testing mindsets within different roles

Woven between all the stages of the delivery process is the work of a Quality Analyst: the technologist who focuses on the complexity and risk inherent in building solutions. By collaborating with each team member—Developer, Business Analyst, Designer, etc.—they ensure quality is thoughtfully examined in both processes and technology. QAs are more than testers; they're team motivators and strive to inspire all teammates to weave quality into their mindsets and code. Job responsibilities Aim to shift quality to the left in alignment with senior client stakeholders. Partner with senior stakeholders to understand the product, create a quality strategy and ensure that the teams are empowered to implement it. Highlight risks to software delivery and assist in managing them alongside the leadership team. Regularly carry out exploratory testing to gain insights and uncover potential risks. Drive improvements for clean code, tests, testability and advice on test tools/frameworks. Define, discuss and implement a program approach to testing across multiple products/services and domains, commonly referred to as “UAT”, “E2E”, etc. Influence a consistent approach in automation of tests across teams in a program, e.g. nomenclature, domain boundaries, contracts between services, distinct layers, common tooling and dashboard representations in the right situation. You will be nimble and alter your team's approach based on an industry's standards and regulations. Coach team members across roles to help deliver better quality software and help them adopt a testing mindset. Advocate QA expertise to the tech community inside Thoughtworks and throughout the broader industry, speaking at conferences and acting as a mentor for junior-level QAs. Job qualifications Technical Skills You have worked as a Quality Analyst as part of a wider development team, pairing with Devs, Business Analysts, Infrastructure Engineers, and Designers to embed quality and testing mindsets within different roles

Financial Analyst Description - Job Summary • This role is responsible for leading and providing expertise to project teams, participating in cross-functional initiatives, and guiding process improvements and policy establishment. The role collaborates with business leaders to influence strategic decision-making and conducts complex financial analysis to achieve objectives effectively. The role also represents the business unit and the organization as needed, builds productive relationships, and mentors lower-level employees. Responsibilities • Leads and/or provides expertise to functional project teams and participates in cross-functional initiatives. • Acts as an expert providing direction and guidance to process improvements and establishing policies. • Collaborates with business leaders to guide and influence strategic decision-making within a broad scope. • Performs complex and occasionally highly complex financial analysis for a financial function or business, utilizing strong business understanding to achieve objectives effectively. • Leads and drives business initiatives, overseeing analysts across multiple sub-functions within finance. • Forecasts financial results within a broad scope and identifies opportunities for process improvement and policy development, actively engaging in their design and implementation. • Represents the business unit during cross-regional or cross-functional planning processes. • Represents the organization to external customers and clients. • Applies advanced subject matter knowledge, leads, and contributes to complex projects, and exercises independent judgment in resolving business issues and establishing policies. • Develops and builds productive internal/external working relationships and provides mentoring and guidance to lower-level employees. Education &a

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity We are looking for a highly motivated, results-oriented Deal Desk Analyst! Join our Finance organization as a phenomenal teammate who thrives working collaboratively with multiple departments in a growth positive environment. This role will be key in maximizing the value of New Relic products sold along with the related revenue associated to those sales. The primary focus of this position will be to help structure profitable and compliant transactions that address the needs of a diverse set of internal corporate customers, safeguard New Relic revenue, and increase the effectiveness and productivity of our sales teams. The right person for this job will have the ability to work across departments with disparate needs and excel at problem solving through critical analysis and is challenged by process review and continuous improvement. What you'll do Cultivate and sustain strong working relationships with pivotal business partners (e/g Finance, Legal, Support, etc.) to help facilitate the review and approval process. Work with cross functional teams ( e.g., Legal, Finance, Product, etc.) focusing on complex pricing/commercial terms and provide options to provide the means to Sales to address and surmount customer objections while maximising revenue/bookings. Build and review a variety of order forms with differing levels of complexity for accuracy, while ensuring all required approvals, such as discounts and contractual terms, are obtained and clearl

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Sales Compensation Analyst Location: McLean, Virginia, USA | Work Model: On-site Own the end-to-end monthly sales compensation process to ensure accurate, on-time commission delivery for Appian's global go-to-market organization. About the Team The Sales Compensation team serves as a strategic business partner to Appian's Global GTM organization, ensuring that every sales professional is compensated accurately and on time. This team administers complex compensation plans, resolves disputes with precision, and drives continuous process improvements that scale with Appian's rapid growth in AI-Powered Process Automation. You will work cross-functionally with Finance, Sales Operations, Sales, and HR to maintain trust and transparency in our incentive programs. The Opportunity Execute the end-to-end monthly sales compensation cycle to deliver accurate commission calculations and on-time payroll processing for the global sales organization. Partner with Sales to identify discrepancies and resolve commission disputes with clarity and speed. Administer compensation platforms and CRM systems to ensure data integrity, automate workflows, and generate actionable reporting for stakeholders. Respond quickly to sales team inquiries regarding commission statements, plan interpretation, and payout timelines with professionalism and attention to detail. Required Qualifications Education: Hold a Bachelor's degree in Business Administration, Finance, Accounting, Economics, or a related field. Experience: 2+ years of experience in sales compensation, sales operations,

Financial Analyst Description - Job Summary • This role is responsible for supporting financial management by analyzing, reporting, and reconciling financial and operational results, identifying and researching variances to plans, and providing recommendations to key stakeholders. The role engages in budgeting and forecasting processes while ensuring reporting compliance. The role supports priority projects and maintains strong relationships with internal stakeholders. Responsibilities • Performs data extraction as well as diagnosis of financial drivers, and leverages analytics to make recommendations to key stakeholders. • Conducts comprehensive financial analysis for specific functions or business units, addressing financial business issues and providing valuable analytics to support key business initiatives. • Provides inputs for monthly review of expenses and capital for budgeting and forecasting process and analyzes variances with operational analytics and insight. • Interprets financial reports, including forecasts, budgets, income statements, balance sheets and cash flow documents. • Acquires a comprehensive understanding of the organization's financial processes and gains proficient knowledge of the company's operations and business. • Supports business by closing the books, analyzing variances and trends, and developing financial forecasts that are consistent with the business objectives of the organization. • Ensures compliance with reporting standards and corporate policies and the integrity of external and internal reporting. • Applies foundational principles and contributes proactively to projects through research and data analysis support, providing regular updates on accomplishments and impediments. • Supports priority projects with direction, maintaining relationships with internal stakeholders an