Business Process Analyst Jobs

Joining Capco means joining an organization that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table – so we’d love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help. About Capco Capco is a global technology and business consultancy, focused on the financial services sector. We are growing at fast pace in our Italian office, the opportunity for growth is large, accessible, and immediate. We are passionate about helping our clients succeed in an ever-changing industry. Capco is going through a significant growth journey, now is a very good time to join us as we expand our consulting team in Italy. We are: Experts in capital markets, banking and payments and wealth and asset management. Deep knowledge in financial services offering, including e.g. Finance, Risk and Compliance, Core Banking etc. Committed to growing our business and hiring the best talent to help us get there. Focus on maintaining our nimble, agile and entrepreneurial culture. Role Description: We are looking for a skilled Business Analyst with a background in insurance and consulting . The ideal candidate will have a keen eye for detail, excellent analytical skills, and the ability to translate business needs into actionable insights. As part of the consulting team, our Business Analyst will: Analyze and document business requirements for insu

Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table – so we’d love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help. About Capco Capco is a global technology and business consultancy, focused on the financial services sector. We are growing at fast pace in our Italian office, the opportunity for growth is large, accessible, and immediate. We are passionate about helping our clients succeed in an ever-changing industry. Capco is going through a significant growth journey, now is a very good time to join us as we expand our consulting team in Italy. Role Description: As a Business Analyst at Capco, you will work with leading banking clients on Core Banking transformation and evolution initiatives. You will collaborate closely with Business stakeholders, IT teams, and external vendors within complex project environments. You will be responsible for gathering and analyzing business and functional requirements, producing structured functional documentation, supporting IT solution design, and contributing to system implementation, migration, and enhancement initiatives across Core Banking platforms. As part of the consulting team, the Business Analyst will: Gather and analyze business and functional requirements related to Core Banking systems and general banking process

Senior Business Analyst Location: Bangalore Shift: EST (5:30 P.M IST- 2:30 A.M IST) What we’re looking for: You are an aspiring Business Intelligence, Data & Analytics Professional with 6+ years of experience in supporting the business in delivering high quality strategic and tactical analysis. You will have experience in analyzing complex business problems using data and provide actionable insights to our customer facing teams. You will have experience in identifying and interpreting trends and patterns in datasets to attribute key business drivers. You will have strong knowledge of SQL, CRM (Salesforce), Clari, Excel, Business Intelligence systems such as Tableau and Power BI. If you want to be part of a growing business, have a strong interest in learning and implementing innovative solutions to business challenges, and are passionate about winning, get in touch with us to explore the exciting opportunity at Rubrik. Position Overview: As a Senior Business Analyst you will be given the opportunity to tackle challenges impacting the growth of Rubrik’s growing subscription renewals business. This team is responsible for providing forecast clarity, scoring renewal growth and retention likelihood, customer analytics, and developing retention action plans working closely and partnering with Sales & Renewal Ops. Key Responsibilities: Perform weekly, monthly and quarterly opportunity pipeline analysis, data validation and identify gaps and actions required Identify process automation and improvement opportunities and work with cross-functional teams to drive these initiatives Communicate regularly on business/team performance, making recommendations based on analysis of key performance areas Act on behalf of the leadership (e.g. drive global churn forecasting, identify direct and channel renewal improvements, forecasting mechanics evolution to incorporate customer health insights) Support the development and presentation of the business outcomes to s

Location: Doha, Qatar | Practice Area: Business Consulting | Type : Full time Turn business complexity into clarity, shape meaningful change, and help financial services organizations achieve lasting impact. The Role At Capco, we're looking for a Business Analyst to join our Business Consulting practice in Doha. You'll work alongside talented consultants and financial services professionals to understand business challenges, translate requirements into actionable solutions, and support the delivery of meaningful transformation initiatives. You'll collaborate with stakeholders across business and technology teams, helping clients improve processes, enhance customer experiences, and deliver sustainable business outcomes. You'll also explore how approved AI tools and AI-enabled workflows can improve the speed, quality, and effectiveness of business analysis, while maintaining human oversight and responsible AI practices. What You’ll Do Partner with business and technology stakeholders to gather, analyze, document, and validate business and functional requirements. Map current and future-state business processes, identify improvement opportunities, and support the design of practical, client-focused solutions. Facilitate workshops, stakeholder discussions, and requirements-gathering sessions to align business needs with project objectives. Support delivery teams throughout the project lifecycle, including solution validation, user acceptance testing, change management, and implementation. Use approved AI tools and automation, where appropriate, to support requirements analysis, documentation, and process improvement, ensuring outputs are reviewed, validated, and aligned with responsible AI guidelines. What We’re Looking For Minimum 5+ years of experience working as a Business Analyst within financial services, consulting, or a relevant business transformation environment. Strong understanding of business analysis techniques, requirements management, process mapping, and

CAPCO POLAND * We are looking for Poland based candidate. * This role is hybrid and may require working from the office in Warsaw. Business Analyst – Model Risk & Third Party Risk Management We are looking for an experienced SME / Business Analyst / Consultant to support Model Risk investigation and remediation activities within a global banking environment. Key Responsibilities Support Model Risk investigation and remediation activities. Design and enhance risk controls, processes, and procedures. Support remediation and implementation planning. Conduct gap analysis and translate findings into actionable requirements. Facilitate workshops and requirements-gathering sessions with key stakeholders. Prepare options papers, recommendations, and management-level materials. Work closely with Risk, Business, Technology, and Third Party Risk Management teams. Key Requirements Experience in banking or financial services , ideally within Risk, Controls, or Transformation. Experience in Third Party Risk Management (TPRM) is highly desirable. Basic to intermediate understanding of Model Risk and/or AI Risk . Strong Business Analysis, problem-solving, and critical-thinking skills. Experience in control/process design, requirements management, and remediation initiatives . Strong workshop facilitation, stakeholder management, communication, and negotiation skills. Ability to structure complex and ambiguous problems and drive them towards practical solutions. Agile mindset and ability to work effectively in a fast-paced environment. WHAT WE OFFER Contract of employment. Multiple employee benefits packages (MyBenefit Cafeteria, private medical care, insurance). Access to 3,000+ Business Courses Platform. A work culture focused on innovation and creating lasting value for our clients and employees Ongoing learning opportunities to help you acquire new skills or deepen existing expertise. Being part of the core squad focused on the growth of the Po

Business Analyst (Product Operations Specialist) (3 month Fixed Term Role with scope to extend) New York/ Remote US (with 2 days per week office time in New York) Prolific Prolific is not just another player in the AI space – we are the architects of the human data infrastructure that's reshaping the landscape of AI development. In a world where foundational AI technologies are increasingly commoditized, it's the quality and diversity of human-generated data that truly differentiates products and models. The role Prolific for AI takes on a wide and fast-moving range of customer projects across our biggest AI accounts. Every project has its own requirements, systems, and stakeholders – and right now, that complexity lives in people's heads rather than on paper. We're looking for a Business Analyst / Product Operations Manager to fix that. You’ll get into the weeds of each project's requirements and systems, and turn that complexity into visual maps that the whole team can work from. You’ll be the person who steps back across them, spots the patterns, and tells us what's repeating, what's diverging, and what should become a reusable playbook. You'll also own how requests reach the product team in the first place, building the internal intake process that determines how we become aware of, understand, and prioritise customer asks. Impact: You'll bring order and visibility to a high-throughput, high-complexity part of the business. Every pilot you map makes the next one faster to run and easier to hand off. Experience: You’ll come from a Product or Delivery or Operations background and have cross-functional skills. Building the plane while flying it should excite you, not scare you. You're comfortable being the person who asks the detailed questions until the system actually makes sense – and you know how to represent what you've learned so that other people can act on it immediately, without a meeting. Domain: You'll sit within Prolific f

Razorpay is one of India’s leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision - to simplify payments for Indian businesses - we’ve since grown into a fintech powerhouse driving India’s digital payment revolution. Razorpay powers millions of businesses with a smarter, scalable stack that goes beyond transactions to help them truly build and grow. From building AI-native agentic payments, to AI-assisted fraud detection and real-time risk intelligence to automated reconciliation, smart payouts, and predictive financial insights, we are embedding intelligence across our stack to make money movement faster, safer, and more efficient. In close collaboration with ecosystem partners - including banks, networks, regulators - we are pioneering industry-first solutions that are shaping the next era of fintech Across India, Singapore and Malaysia, our products span everything from seamless checkouts to payroll automation - powering a fintech ecosystem that’s redefining how money moves across Asia. Today, that ecosystem supports everyone from early-stage startups to some of India’s largest enterprises, enabling them to accept, process, and disburse payments at scale while expanding into new ways of managing money more efficiently. Our scale speaks volumes: Razorpay processes $180+ billion in annualized transactions, powering leading businesses like Airbnb, Facebook, WhatsApp, Airtel, CRED, BookmyShow, Zomato, Swiggy, Lenskart, Mirae Asset Capital markets, Indian Oil, National Pension Scheme - and over 100 of India’s unicorns. With strong roots in India and growing operations in Southeast Asia, we are shaping the next chapter of financial technology across the region. We are backed by global investors including GIC, Peak XV Partners (formerly Sequoia Capital India & SEA), Tiger Global, Ribbit Capital, Matrix Partners, MasterCard, and Salesforce V

Location Details: India, Remote At GoDaddy the future of work looks different for each team. Some teams work in the office full-time, others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely. This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. Join Our Team At GoDaddy, we believe better workforce decisions start with trusted data. We're growing our People Analytics capabilities and looking for a People Business Intelligence Analyst to help us build clear, reliable reporting that supports our People team and business leaders. Are you someone who enjoys finding patterns in complex datasets and transforming information into meaningful stories? Do you like solving challenges that directly influence how organisations hire, develop, and support employees? You'll own the data mapping work that connects source systems (HRIS, ATS, payroll, engagement surveys, etc.) into our Redshift warehouse, and build the dashboards, reports, and AI solutions that people leaders, HRBPs, and executives actually use to make decisions! Working with HR systems, analytics platforms, and AI-powered tools, this role helps us understand workforce trends, improve reporting, and maintain trusted data across the employee lifecycle. We are committed to creating an inclusive hiring process and will provide reasonable accommodations for candidates who need additional support. We'd love to hear from you! What you'll get to do... Map and document data flows from HR source systems into Redshift, including field definitions, lineage, and business logic (e.g., how "headcount," "attrition," or "time-to-fill" are calculated). Maintain a data dictionary and metric glossary to ensure definitions remain consistent across teams and dashboards Build and maintain dashboards in QuickSight and Power BI covering key people metrics inclu

Help financial institutions build the next generation of fraud prevention. Online fraud and phishing are no longer simply cybersecurity or customer-awareness issues. For banks and insurers, fraud prevention is increasingly becoming a business transformation challenge involving payments, technology, data, customer journeys, operations and governance. At Capco, we help financial institutions translate this changing fraud landscape into practical solutions. Our work spans fraud prevention and detection, payment controls, real-time decisioning, fraud intelligence, customer protection and operating models. We are looking for an experienced Business Analyst with a strong track record in Fraud, Financial Crime, Payments or related Risk domains within financial services. What will you do? As a Business Analyst, you will work at the intersection of business, risk, operations and technology. You will help banks and insurers turn complex fraud challenges and regulatory requirements into concrete processes, requirements and solutions. Analyse and redesign fraud prevention and detection processes Translate business and regulatory requirements into functional requirements, user stories and process designs Design and improve payment and customer journeys around fraud prevention and intervention Define requirements for real-time fraud monitoring and decisioning Work on fraud data, behavioural analytics, device intelligence and fraud signals Support the design of fraud operating models, including roles, processes and governance Contribute to initiatives around victim support, case management and customer communication Facilitate workshops with stakeholders across Fraud, Risk, Payments, Operations, IT, Compliance and Customer Experience Translate complex business challenges into clear recommendations and actionable solutions What are we looking for? You are a Business Analyst who already has hands-on experience in fraud or a closely related domain and who understands the reali

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Responsible for partnering with finance, IT and the broader organization to centralize forecasting and accounting processes and reporting utilizing various finance applications. Act as central support and subject matter expert, provide guidance to team members, document and implement solutions that improve and streamline our business processes bringing value to the organization. Utilize understanding of finance processes to develop application governance, strategy and vision. Use end to end systems thinking to design, document and implement solutions to meet strategic and operational goals. Partner with end users to author business requirements and communicate those requirements to IT. Coordinate and lead functional and user acceptance testing and capture signoff. Support tool adoption by leading education sessions and training end users. Provide in-depth, domain specific analysis of technical problems or issues, research and recommend alternative actions for problem resolution. Support end users with production issues and enable end user self-sufficiency in the application. Collaborate with IT to perform system integrations and provide ongoing business support. Employer will accept a Bachelor’s degree in Finance, Business Administration, Information Systems, or related field. Position requires: 1. Finance process and standard methodologies, such as budgeting, variance analysis and driver-based planning. 2. Utilizing database design, development, and administration to analyze user requirements and develop logical system solutions

Capco, a Wipro company, is a global technology and management consultancy specializing in driving digital transformation in the financial services industry. With a growing client portfolio comprising of over 100 global organizations, Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to deliver end-to-end data-driven solutions and fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting-edge ingenuity is brought to life through its Innovation Labs and award-winning Be Yourself At Work culture and diverse talent. Role Summary As a Business Analyst, you will work closely with clients and cross-functional teams to assess current operations, identify improvement opportunities, and support the design and implementation of practical solutions. What You’ll Do Gather, define, and prioritize business requirements in close collaboration with clients. Analyze current processes, operational data, pain points, and root causes. Perform process gap analysis and identify operational improvement opportunities. Design future-state processes and support process re-engineering initiatives. Translate business needs into clear functional requirements, user stories, or process specifications. Collaborate with business and technology teams to support solution design and implementation. Facilitate stakeholder interviews, workshops, and working sessions. Support project delivery, requirement changes, testing, and implementation activities. Prepare clear analysis, recommendations, and presentations for senior stakeholders. What We’re Looking For University degree, preferably in business, finance, economics, technology, or a related discipline. Minimum 5–8 years of experience in business analysis, consulting, transformation, or a similar role. &n

Job Title: BA/PM Capital Market About Us “Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage Requirements Analysis & Documentation • Elicit, analyze, and document business requirements from stakeholders across multiple departments • Translate business needs into clear, actionable functional specifications for the development team • Create and maintain comprehensive documentation including business requirements documents (BRDs), functional specifications, use cases, and user stories • Develop process flow diagrams, data models, and system interface specifications Stakeholder Management • Serve as the primary liaison between business units, technical teams, and project management • Facilitate workshops, interviews, and focus gro

CAPCO POLAND *We are looking for Poland based candidate. At Capco Poland, we’re not just another consultancy - we’re the spark behind digital transformation in the financial world. As a global leader in technology and management consulting, we thrive on helping clients tackle the toughest challenges across banking, payments, capital markets, wealth, and asset management. Capco is seeking an experienced Business Analysis Consultant (or Business Analyst to provide consulting services) to support client engagements within our Business Consulting practice. You will collaborate with leading banking clients on large-scale card migration initiatives, translating business needs into practical solutions and supporting successful delivery throughout the project lifecycle. This engagement is ideal for a Business Analysis Consultant with strong cards domain expertise, proven experience delivering migration projects, and working knowledge of the Visiona card issuing system. What You'll Do Configure and parameterise the Visiona card issuing platform to support business and regulatory requirements. Analyse incidents, identify root causes and propose effective system-based solutions within Visiona to address business needs. Collaborate with business stakeholders to gather, analyse and refine business and system requirements for new capabilities and process improvements. Design and document business processes, system configurations and functional specifications supporting card issuing solutions. Work closely with solution architects, developers, testers and other analysts to ensure consistent solution design and successful delivery. Support testing activities, validate system configuration, and assist with defect analysis and resolution. What We're Looking For Proven experience providing Business Analysis services within banking or financial services, with a strong focus on cards. Demonstrated experience delivering card migration or transformation projects. Working knowl

About Us “Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. Role: Senior Business Analyst Location: Pune Business Analyst – Payments Domain Experience • 6–10 years of overall experience, with at least 4+ Years of relevant hands-on experience in the Payments domain. • Proven experience as a Business Analyst in payments implementation and transformation programs. • Candidates must have direct Payments domain experience. Profiles with only adjacent banking or financial services experience, without hands-on Payments expertise, will not be considered. Mandatory Skills 1. Payments Domain Expertise • Strong Subject Matter Expert (SME) in the Payments Domain with a deep understanding of end-to-end payment process

CAPCO POLAND We offer a flexible collaboration model based on a B2B contract, with the opportunity to work on innovative AI and automation initiatives for leading financial institutions. At Capco Poland, we're not just another consultancy – we're the spark behind digital transformation in the financial world. As a global leader in technology and management consulting, we help clients tackle complex challenges across banking, payments, capital markets, wealth, and asset management. Business Analyst Role Overview: We are seeking a Business Analyst to support the delivery of strategic initiatives within the banking sector. The role involves working closely with business stakeholders, IT teams, and external partners to analyze requirements, improve processes, and ensure successful implementation of regulatory and technology-driven changes. Key Responsibilities: Gather, analyze, and document business and functional requirements Collaborate with stakeholders across business, risk, compliance, and IT teams Translate business needs into clear specifications for technical teams Support end-to-end project delivery, from initiation through implementation Conduct gap analysis, impact assessments, and process mapping (AS-IS / TO-BE) Ensure alignment with regulatory requirements (e.g., GDPR, PSD2, AML, Basel) Participate in UAT planning, execution, and defect management Support change management activities, including documentation and training materials Monitor project progress and assist in risk and issue management Facilitate workshops, meetings, and stakeholder communication Required Skills & Experience: Proven experience as a Business Analyst in banking or financial services Experience in developing digital banking application Strong understanding of banking products, processes, and regulations Experience working on regulatory, risk, or digital transformation projects Ability to bridge business and IT stakeholders effectively Knowledge of requirements management and