Business System Analyst Jobs

Business Systems drives efficiency across Datadog through business process analysis, systems automation and integrations, AI agent and MCP development, and vendor/software review. The team is increasingly embedded in cross-functional initiatives across People, Finance, GTM , Legal, Recruiting, and Technical Solutions — translating ambiguous business problems into scoped, buildable solutions and owning delivery end-to-end. This is not a generalist BSA role. Each Senior BSA will own a cluster of business functions end-to-end, acting as an internal product manager for their domain rather than processing inbound requests reactively. There are two openings, each covering a different domain: People, Recruiting, Legal or Finance, GTM, Procurement As the role evolves alongside AI, Senior BSAs leverage agentic tools for data aggregation and context gathering while remaining the critical human-in-the-loop layer — owning business context and product outlook, validating use cases, managing stakeholder relationships, and making the judgment calls agents can't. At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What You’ll Do: Discovery and scoping: Translate ambiguous asks from business stakeholders into well-defined requirements that Business Systems Engineers can build against. Many stakeholders don't know what they want or the cross-functional impact of what they're asking for — you surface both before engineering begins. Cross-functional visibility: Identify dependencies, downstream impacts, and integration considerations that requesting teams miss. Proactive opportunity identification: Develop deep domain knowledge to identify automation and AI opportunities before they become inbound requests, shifting the team from reactive in

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Role overview: We’re looking for a Business Systems Analyst to own the strategy roadmap and execution of large projects on Enterprise Services platform , with a strong focus on ServiceNow . This role sits at the intersection of business and technology, supporting functions such as HR, Finance, Facilities, Supply Chain & Operations, and Employee Services . You’ll act as a strategic thought partner and hands-on leader , driving enterprise-wide solutions across HR, IT, Facilities, Supply Chain & Operations and Employee Services. Delivering solutions that improve both user experience and operational efficiency across the enterprise. What you'll be doing: Partner with business and IT leaders to define and implement the ServiceNow roadmap, strategy, and priorities Translate complex, ambiguous business needs into scalable, user-centered solutions Lead end-to-end solution design across ServiceNow modules (e.g., ITSM, HRSD, SPM, WSD, App Engine, Now Assist ) Drive multi-functional initiatives, collaborating with engineering, architecture, and program teams Manage dependencies across systems and define enterprise integration strategies (e.g., Workday, SAP, Okta, Microsoft 365, Slack) Gu

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are You have a passion for HR and a people-first mindset. You are committed to delivering outstanding employee experiences through responsive and compassionate interactions with all levels of employees and management. You are a proactive and detail-oriented team player where no task is too small for you. You can effectively manage your time and focus on ensuring data integrity and accuracy for your projects. You can be vigilant in maintaining confidentiality and discretion at all times. As part of Justworks, the People Systems team is charged with delivering an amazing employee experience and ensuring our People & Talent systems, tools and processes support our growing people and business needs. You will be an integral part of Justworks’ growth and success by supporting and building HR systems, processes and ensuring they are documented and compliant, driving efficiency and solutions for the team and business. You will serve as a key point of contact for the organization’s HR systems questions and/or concerns. Your Success Profile Support cross functional projects across all Workday functional areas (Core HCM, Benefits

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Build the future of the AI Data Cloud. Join the Snowflake team. As a Senior Business Systems Analyst you will be supporting the Finance IT Systems and be responsible for liaison between the Finance business stakeholders and developers. You must have the ability to translate business needs into Functional specifications, design and develop solutions, configure finance systems, test and deploy them into production. You have a passion for working cross functionally and building solutions to support business processes and data flows and strength in solving platform issues with expert troubleshooting skills. This role will work closely with multiple departments and other business partners, as well as Executives in Finance, Security, IT and HR. What you will be doing Independently contribute to following areas - Support finance systems for Period close activities of Finance operations Automate Accounting Process using cutting edge technology Core Accounting, External reporting Transformation Projects Core Accounting, External reporting Operational changes FP&A business requests Identify Accounting/Finance process gaps and provide suggestions AI evangelist - Able to use best of class AI tools to quickly create wireframes, FSDs, use cases, test automations & other innovatio

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We are seeking an experienced Senior Business Systems Analyst to join our Finance Systems team at Anthropic. In this role, based on our recent go live on Workday Financials, you will serve as the internal functional lead for our Workday Financials,, owning the design and configuration of the Financial Data Model (FDM), Chart of Accounts, and dimensional structures that will serve as the source of truth for financial reporting. You will develop Prism Analytics and Accounting Center solutions, gather requirements and build reporting capabilities, and collaborate closely with cross-functional teams to drive the successful adoption of the Workday platform. This is a critical role that will directly shape how Anthropic's finance organization operates as we scale toward public company readiness. You will work at the intersection of finance domain expertise and technical implementation, partnering with the implementation partner, engineering teams, and finance stakeholders to build a world-class financial systems foundation. In this role, you will ERP Core Financials: Serve as internal functional lead for Workday Financials, partnering with partners to drive configuration decisions, validate designs, and ensure business requirements are met. Partner with consultants for Phase X / net new implementations. Financial Data Model (FDM) Design: Own the design and configuration of Chart of Accounts, Worktags, dimensional hierarchies, and Accounting Books that will serve as the source of truth for all financial reporting, ensuring support for both GAAP and Management reporting requirements Prism Analytics Development: Develop an

About Us Pearl is AI for professional services at global scale, combining advanced AI with verified human expertise to deliver help that is accurate, accountable, and fast. Since 2003, our network has connected millions of customers with licensed professionals across 196 countries, making real expertise available anytime, anywhere. Our Values Data driven: Start with truth, measure what matters. Courageous: Bias to action; run toward hard problems. Innovative: Seek novel, elegant solutions. Lean: Do more with less. Build, ship, learn fast. Humble: Strong opinions, lightly held. About the Role As a Senior Business Systems Analyst at Pearl, you'll play a central role in enabling workflow and workforce AI transformation, with a strong emphasis on Agent Hub requirements analysis, platform support, and project coordination. This role blends classic BSA responsibilities with project management and practical AI fluency, supporting both Agent Hub product evolution and broader AI transformation initiatives across the organization. You'll help define and document requirements for complex AI opportunities, translate high-level ideas into actionable work, and coordinate across engineering, prompt engineering, and internal stakeholders. This is a hybrid role designed to support both requirements analysis and execution oversight for high-impact AI operations and transformation projects. You'll be a heavy, daily user of AI tools, not just experimenting on the side, while also contributing directly to the development and improvement of AI tools and features, especially within Agent Hub and related AI transformation initiatives. This is a great opportunity for someone who wants to work at the center of a company's AI transformation, with meaningful ownership across both platform evolution and broader AI operations, and the chance to help shape how AI-enabled work gets defined, prioritized, and operationalized. What You’ll Do Evaluate and document Agent Hub product requirements,

Are you ready to be part of an ambitious team driving digital transformation at NVIDIA? As a Sr. Staff Business Systems Analyst, you will play a pivotal role in crafting intuitive, high-impact experiences that support our core business functions. This outstanding opportunity offers the chance to collaborate with global partners and influence decisions that determine our competitive edge! What you’ll be doing: Design and scale AI-powered workflows, agentic experiences, and internal products that simplify work, surface relevant context, and enable employees to complete tasks more effectively across enterprise tools. Drive internal go-to-market and adoption strategies for digital and AI capabilities, including persona-based value propositions, enablement, communications, feedback loops, and outcome measurement. Apply a product mindset to develop intuitive, simple, and high-impact experiences, starting with the user problem and connecting solutions to meaningful business outcomes. Collaborate with global partners, architects, engineers, and business leaders to define product vision, prioritize capabilities, and develop world-class systems that support NVIDIA’s core business functions. Use data, user feedback, and qualitative insights to identify opportunities and make informed decisions, leveraging strong storytelling skills to build alignment and influence priorities. Build trusted relationships with collaborators at all levels; facilitate productive discussions, navigate ambiguity, and negotiate trade-offs across user needs, technical constraints, timelines, and business value. Champion employee experience and user-centric development by continuously gathering feedback and measuring adoption, usability, satisfaction, and business impact to evolve solutions after launch. What we need to see : Bachelor’

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Ramp is in a critical phase of growth. We grew immensely last year and are building out a talented business systems team to ensure we maintain this trajectory for years to come. You’ll work directly with our Sales, Account Management, Partnerships, and Product teams to execute mission-critical business systems projects across the organization. This is a key role where you will be uniquely positioned to impact the full picture of Ramp’s growth efforts through systems development. What You’ll Do Work alongside Sales Operations to administer key go-to-market business systems, including Salesforce, Outreach, Qualified, Zendesk, Hubspot, Looker, Gong.io Build and deploy automation (flows), validations, and applications in Salesforce Implement new systems and integrations as needed Analyze key business requirements and systems capabilities to write specifications for systems build and run end to end implementation Create key reports and dashboards to track systems performance and data accuracy Write and maintain clear documentation on syste

Sr Operations Business Systems Analyst — United States > Madison : 650 Forward Dr. Apply via Workday.

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role We’re seeking a Senior Business Systems Analyst (BSA) to serve as a strategic liaison between IT and the business, driving scalable solutions that empower our Services and Education organizations . In this role, you’ll be responsible for designing, optimizing, and maintaining the business architecture and processes that support our teams through Professional Services Automation (PSA) , enabling them to quote, sell, deliver, and manage services with greater efficiency. Leveraging your expertise in Salesforce and Certinia (FKA FinancialForce) PSA, you will collaborate with business partners, end users, and leadership teams to improve workflows, translate business needs into clear requirements, and deliver solutions that reflect simplicity and precision. You’ll take a strategic, data-driven approach to agile development and craft thoughtful technology roadmaps that balance current priorities with future scalability. You are a curious problem-solver who’s not afraid to dive into complex systems, learn new tools, or explore how integrations can drive the PSA lifecycle forward. You proactively communicate, anticipate partner needs, and bring a passion for automation, efficiency, and detail. Your recommendations are thoughtful, well-informed, and lead to tangible business impact. What You Will Be Doing Serve as a subject-matter expert o

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset. As we continue to scale our global platform, the Engineering Manager, Financial & SCM Systems will play a critical role in owning and evolving our financial and operational technology stack to drive AI-led transformation and business performance. ROLE OVERVIEW We are looking for an AI-first Engineering Manager to own and evolve our Financial Systems capability, spanning our full financial and operational technology stack — ERP, order management platforms, procurement, payment systems, and the integrations that connect them. This role leads a team of SDEs, Technical and Business Systems Analysts while serving as the strategic bridge between Finance, Supply Chain, Operations, and Engineering — driving AI-led productivity and transformation as a core expectation, not a future initiative. The Engineering Manager, Financial & SCM Systems delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights. HOW WILL YOU DRIVE IMPACT Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes. Team & Leadership Impact (Build Championship Teams) Cross-Functional Leadership: Partner with Finance, Supply Chain, and Operations to trans

Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance. Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by core values and operating principles that guide every decision we make. As the Team Lead, Billing & Collections, you own billing accuracy, cash application, and the non-pay lifecycle — notice of cancellation, rescission, reinstatement, and termination — so premium, coverage, and AR stay reconciled. You lead the billing operations team that invoices, applies cash, matches partner remittance, and processes cancels and reinstatements across installment billing, payroll-partner remittance, lockbox, and Stripe. You are accountable for SLA and quality outcomes on that work, not for post-handoff recovery. Past-due collection strategy, litigation, settlement, and collection-vendor performance sit with the Team Lead, Collections. You work hand-in-hand with that team so unpaid balances are handed off cleanly, on time, and with the documentation Collections needs. You’ll lead individual contributors alongside BPO and offshore partners, set the operating standard for how every dollar is billed and applied, and find upstream improvements that reduce Pie's exposure before a receivable ever reaches collections. You set and enforce service-level agreements across billing, cash, remittance, and the non-pay lifecycle, and you are accountable for the performance of your team, your vendors, and your BPO and offshore partners against defined KPIs. You partner with Accounting on month-end billing close, unapplied cash, and the documentation Finance needs to reconcile the books. You partner with Product, Engineering, and the Business Systems Analyst on Zuora and billing automation. This is a role for someone who wants to own a function

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Senior Product Manager, Core People Technology Location: London | Work model: Hybrid | Reports to: Senior Manager, People Product About the team People Technology builds and runs the systems behind every hire, transfer, leave, pay change and offboard for our workforce across DoorDash, Deliveroo and Wolt. Our mission is to make the operational backbone of People Operations invisible when it works — reliable, compliant, and scalable across dozens of markets — so our people teams can focus on people, not process. This role sits on the People Product team, working alongside Business Systems Analysts, engineers and delivery leadership to bring product thinking to one of our highest-volume, highest-consequence surfaces. About the role Core is the Workday and HR platform surface that nearly every People Operations process runs through — pay, leave, employment status, right to work, and multi-country compliance for a global workforce. Demand structurally exceeds capacity, and requests arrive from every direction without a shared shape. You'll be the first dedicated product manager for this space, responsible for turning that inbound chaos into a defensible, well-communicated plan — and, over time, for building the intake, frameworks and partnerships that let the space run on systems rather than on you. This is a hands-on individual contributor role: you'll be shaping tickets and sizing work alongside analysts and engineers, not managing from above. What you'll be doing Own the prioritised order of work for Core — building a clear, ranked plan, explaining the reasoning behind it, and being explicit about what's being deferred and why Turn vague or incomplete partner requests into doc

Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation , more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it. You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries. About the Role Verkada prides itself on maintaining a high hiring bar while bringing in diverse and unconventional backgrounds of driven individuals obsessed with their craft. You’ll partner closely with Sales, RevOps, Marketing, Finance, and Engineering to define, build, and scale our GTM systems, datasets, dashboards, and analytics workflows that drive sales across the funnel. This is a high-impact, highly cross-functional role at the intersection of business strategy, sales processes and tooling - ideal for someone who thrives in ambiguity, understands how sales organizations operate, and wants to build durable systems foundations at a high-growth company. This role will report into our Senior Director of Sales Strategy & Operations. We are committed to a thriving in-office culture. This role requires that you be on-site at our HQ in

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. About the Role, Mission or Department Overview The Enterprise Productivity team helps colleagues do their best work by providing reliable, secure, and easy-to-use workplace technology. We manage a growing portfolio of SaaS applications and the systems, integrations, and processes that support how The Times works every day. As a Senior SaaS Systems Administrator, you will lead the administration, reliability, and continuous improvement of our SaaS platform stack. You will be the primary escalation point for complex admin-level incidents and a technical steward of the applications, integrations, and operational practices.You will report to the Manager of Enterprise Productivity Responsibilities: You will oversee the administration and ongoing improvement of a broad portfolio of SaaS applications, including: Google Workspace, Slack, Glean, Figma, Airtable, Coda, Miro, Trint, and other enterprise productivity tools. You will lead the investigation and resolution of complex application, access, configuration, identity, and integration incidents, leading issues through root-cause analysis, remediation, and preventative follow-up. You will establish and maintain standards for user and group access, permissions, application configuration, lifecycle management, integrations, and administrative controls in partnership with security, IT, and partners. You will be a technical steward of the SaaS application portfolio by defining ownership, documenting d