Business System Analyst Jobs

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Internal System Org is at the core of Stripe to empower business-critical financial domains including Finance and Strategy, Accounting, Tax, Treasury, Product Experience, and GTM. We are the Financial Enablement team, acting as the centralized data analytics team for Internal System Org. We enable and empower Finance and Strategy, GTM, Accounting, and Product teams to achieve business goals through dataset development, data analytics support, dashboards, AI, and operational efficiency enhancements. What you'll do You're passionate about solving business problems and making a direct impact on the business. You thrive in environments with many moving parts and quickly pick up new domain knowledge and technologies (e.g., AI). We're looking for someone with strong communication skills and advanced SQL and analytics abilities. A background in Accounting or Finance, or prior AI experience, is a strong plus, though these can also be developed on the job. Responsibilities Perform data analysis, identify trends, conduct research, and build visualizations to deliver objective, critical insights that fulfill team stakeholders' business needs Work closely with cross-functional teams, including Finance and Strategy, Accounting, Product, Tax, User Billing, Seller System, and Sales Ops teams, to align on financial goals and drive revenue growth Work closely with Engineering and Product teams to help define product solutions Leverage AI tools to improve

Principal Business Analyst / Project Manager Location: Hong Kong | Practice Area: Capital Markets | Type: Permanent Lead complex transformation, connect business and technology, and deliver meaningful change across Capital Markets. The Role At Capco, we are looking for an experienced Principal Business Analyst / Project Manager to lead a significant application replacement programme within Corporate & Institutional Banking (CIB). This role combines project leadership, detailed business and data analysis, and stakeholder engagement. You will lead a team of Business Analysts, oversee the replacement of legacy applications, and ensure that business requirements, technical solutions, and project delivery remain aligned. Working closely with senior business leaders, technology teams, and delivery stakeholders, you will translate complex data and legacy technology into clear business insights, actionable requirements, and practical solutions. What You’ll Do Lead Project Delivery: Own the planning, execution, governance, and change management of a C&IB application replacement project, ensuring effective coordination of deliverables, risks, dependencies, and stakeholders. Manage and Develop Business Analysts: Lead a team of Business Analysts, providing direction, coaching, and quality oversight while remaining actively involved in detailed analysis and problem-solving. Drive Detailed Data and Systems Analysis: Investigate complex data structures, legacy applications, and system behaviours, translating technical findings into meaningful business requirements and operational insights. Bridge Business and Technology: Map business processes, assess application architecture, and facilitate communication between business stakeholders, technical teams, and solution architects to support effective decision-making. Engage Senior Stakeholders: Build trusted relationships with Heads of Department and senior stakeholders, communicating project progress, risks, recommendations,

Become a part of our caring community The Senior Business Systems Analyst performs analysis of business, process and user needs, documentation of requirements, cost/benefit analysis and translation into proper system requirement specifications. This position works on assignments involving moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. The Senior Business Systems Analyst formulates and defines systems and objectives based on both user needs and a good understanding of applicable business systems and industry requirements. Devises or modifies procedures and processes to solve complex problems considering computing capacity and limitations, operating time, and form of desired results. Validates benefits achieved from solution implementation. Begins to influence department's strategy. Make decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments. The Senior Business Systems Analyst will support business-critical initiatives across OneHome’s business operations, including platform modernization, operational enhancements, production support, and regulatory changes. Serving as a key liaison between business and technology teams, this role will translate business needs into clear requirements and help deliver effective, scalable solutions that achieve business objectives. This role will build deep knowledge of OneHome’s business processes, technology platforms, data flows, and integrations while partnering with Operations and Technology teams to drive transformation and continuous improvement. Key responsibilities include requirements analysis and management, process optimization, testing coordination, production

About the Team The Business Technology - Procure-to-Pay (P2P) team builds and supports the systems that run how DoorDash buys and pays for goods and services, from sourcing and procurement through accounts payable. We partner closely with Finance leaders and teams, including Procurement, Sourcing, Accounts Payable, Accounting, and Internal Audit, to build the systems that enable their work. Our goal is to continuously provide these teams with scalable, reliable, and well-controlled tools that make their work faster, simpler, and more accurate. We are a small, collaborative team that moves fast and has ambitious goals. About the Role As a Business Systems Analyst (BSA) on the Business Technology - P2P team, you will play a key role in building, maintaining, and improving the systems that power our Procure-to-Pay processes. You will build and maintain the back-end configuration and automations for these systems and support them on a daily basis, such as Coupa, Zip, IntelAgree, etc. You will own the day-to-day health of your systems. That means working with Finance partners to understand how they work today, turning their needs into clear requirements and designs, configuring and testing solutions, and supporting the teams who use them. You will dig into the root cause of issues, solve repeat problems with targeted improvements, and keep clear documentation so our systems stay reliable as we grow. You will also help us work smarter. A core part of this role is finding opportunities to remove manual work through process automation, system integrations, and emerging AI tools, and then delivering those improvements from idea to launch. You will partner with Finance leaders, IT teams, and Internal Audit to make sure the solutions you build are reliable, secure, and ready for our Sarbanes-Oxley (SOX) audits. In your first 30 to 90 days, you will learn our systems and business processes, take on support requests, and deliver your first improvements. Within six months t

CAPCO POLAND * We are looking for Poland based candidate. * This role is hybrid and may require working from the office in Warsaw. At Capco Poland, we’re not just another consultancy - we’re the spark behind digital transformation in the financial world. As a global leader in technology and management consulting, we thrive on helping clients tackle the toughest challenges across banking, payments, capital markets, wealth, and asset management. Business Analyst – Market Risk Data & AI Automation Role Overview We are seeking an experienced Business Analyst within Financial Markets Technology to support Market Risk initiatives, with primary ownership of the Data Quality Management System and associated data-lineage processes. The role will focus on re-engineering and automating manual data-quality and lineage processes using AI/GenAI tooling , while acting as the bridge between business, risk, data and technology teams. Key Responsibilities Own and maintain end-to-end data lineage across the Market Risk Platform (MRP), including source-to-target mappings, interfaces, transformations and downstream dependencies. Analyse ADO tickets, code repositories and documentation to assess change impacts and investigate data-quality issues. Work with data owners, developers and application teams to resolve lineage gaps and maintain accurate documentation. Track lineage changes throughout the delivery lifecycle and ensure documentation remains aligned with production releases. Support strategic Market Risk transformation initiatives, including FRTB, by documenting current/target-state data flows and downstream impacts. Identify and implement AI/GenAI-enabled automation , including automated lineage extraction, model/mapping generation, analysis and visualisation. Re-engineer manual data-quality and control processes to improve efficiency and reduce operational effort. Maintain governance and lineage evidence supporting BCBS239 , audits and data-owner atte

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a member of the Operations & Strategy team within Customer Operations & Support (COS), you'll own and evolve the systems that power our support organization. This role is ideal for a well-rounded systems admin with deep Zendesk expertise and experience with Decagon, who enjoys working across many tools and can jump in wherever the team needs support. You'll help keep our support systems stable, well-designed, and adaptable, while partnering across teams to implement changes that improve both customer and Specialist experience. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: Own and optimize the COS Zendesk environment, including workflows, business rules, automations, routing, permissions, and overall system health Lead improvements to ticket classification, queue design, backlog management, and skills-based routing to help Support scale Administer Decagon and its integration with Zendesk, including handoffs, escalations, and routing of AI-escalated tickets Serve as a hands-on admin across our broader support tooling, including Sprinklr, Gainsight, MaestroQA, Assembled, among others Evaluate and expand agent-facing AI capabilities, including Zendesk Copilot and other agent assist opportunities Own the lifecycle of systems changes, including requirements, design, testing, rollout, communication, and post-launch monitoring Create and maintain documentation across systems, including playbooks, operating pr

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our People team are the architects of a great workplace where brilliant minds come together to do their best work. From discovering diverse talent and nurturing future leaders, to creating spaces that spark collaboration and crafting rewards that celebrate success - we're passionate about building a culture where everyone can thrive. We’re looking for a Business Systems Analyst to join our People Technology team in London. This is a full-time, hybrid role. You’ll support and evolve our Workday Time Tracking and/or Absence Management modules through configuration, project delivery and Tier 1 production support - ensuring a reliable, scalable experience for employees, managers, HR and Payroll teams. Get to know our People team - what drives us, how we work, and what you can expect. You’ll report to the Senior Manager, Workforce Management. You’ll be the subject-matter expert for how Time Tracking and/or Absence is configured in our Workday tenant, translating business needs into scalable configuration and helping keep the system running smoothly for end users. Here’s what your day-to-day might look like: Own Workday Time and Absence Configuration: Gather and document requirements, configure Time Tracking and/or Absence Management, and support changes driven by new business needs, acquisitions or divestitures, and regulatory updates. Deliver Robust Change and Release Management: Build and maintain functional designs and configuration workbooks; develop and execute unit, integration, regression and UAT test scripts; and assess the impact of Workday

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. We are seeking a motivated Environmental Science or Environmental Engineering graduate to join our EHS Solutions team as an EHS Business Analyst. The candidate will support EHS business processes, regulatory compliance initiatives, environmental programs, and digital transformation projects. The role involves collaborating with business stakeholders and IT teams to document requirements, analyze environmental and sustainability data, support system implementations, and contribute to process improvement initiatives. Integrates AI-assisted tools and insights into daily work to improve efficiency, quality, or effectiveness, exercising sound judgment and complying with organizational standards and legal requirements. Contributes to a culture of continuous improvement by identifying, testing, and sharing AI-enabled enhancements within one’s scope of work. About Micron Technology, Inc. We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all . With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artific

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We launch new products, models and pricing often, and each launch has to work in our systems on day one. A seller needs to be able to quote it, Deal Desk needs to be able to approve it, billing needs to charge for it correctly, and Finance needs to report on it. This role owns how a launch gets into our quote-to-cash systems, from the first pricing conversation to the first invoice. We are looking for someone who treats every launch as a change across many systems. You will join launch planning early, work out what has to change across catalog, quoting, contracts, billing, tax and reporting, and get all of it ready before the launch date. You will build a good part of the Salesforce work yourself and partner with our Salesforce developers and Billing Engineering on the rest. You will be the named owner of the NPI process for systems, and the person Product, Pricing and Finance call when they want to know what it takes to launch something. We are an AI-first systems team. You will use Claude as a normal part of how you design, build, test and document, and you will look for ways to make launches faster and more repeatable with AI. Key responsibilities Own the systems side of new product and pricing launches, from the first pricing discussion through launch day and the first billing cycle Turn a pricing and packaging decision into concrete system changes: SKUs, price books, bundles, discount and approval rules, contract terms, billing plans, tax codes and reporting Build and run a repeatable NPI playbook: intake, a readiness checklist, sign-offs, a launch calendar and a post-launch review Join launch planning early with P

Business Analyst – OpenLink Location: Houston, Texas | Practice Area: Business Consulting | Type: Permanent Deliver impactful energy trading solutions by bridging business needs and OpenLink technology The Role As a Business Analyst within Capco’s Business Consulting practice, you will support clients in the energy sector by translating business requirements into effective OpenLink solutions. You will work closely with stakeholders and technology teams to deliver high-quality consulting outcomes, supporting system implementations and transformation initiatives across trading environments. What You’ll Do Facilitate client workshops, interviews, and analysis to gather and document requirements Develop business requirements, functional specifications, and process documentation Analyze current and future state processes to identify gaps and improvement opportunities Support testing, training, and go-live activities to ensure successful delivery Produce clear consulting deliverables including reports, presentations, and proposals What We’re Looking For Experience as a Business Analyst with OpenLink implementation and configuration Strong skills in requirements gathering, process mapping, and stakeholder engagement Ability to translate business needs into functional and technical specifications Experience supporting testing cycles, user training, and production rollout Bachelor’s degree in a relevant field such as Business, Finance, or Technology Bonus Points For Experience within a management consulting environment Background in energy, utilities, or trading domains Experience contributing to business cases, proposals, or reusable consulting assets Familiarity with project delivery methodologies and lifecycle management Basic scripting or technical understanding to support system analysis Why Join Capco Deliver high-impact technology solutions for Tier 1 financial institutions Work in a collaborative, flat, and entrepreneurial consulting culture Access continuous

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. The Package Health Business Analyst (APTD) will serve as the Product Owner for Package Health initiatives across all APTD sites. This role foc u ses on requirement ownership, prod u ct backlog management, project exec ution, and system adoption , working closely with IT and other stakeholders to translate b u siness needs into scalable digital sol u tions. The analyst will also act as a advocate for new system adoption, incl u ding MES and AI-enabled solutions , driving val u e realization and u p s k illing across the organization. Key Responsibilities Req u irement Ownership & Prod u ct Governance (APTD Package Health) Act

Location: Remote (U.S.) Clearance: Ability to obtain and maintain a Public Trust LTS is seeking a detail-oriented and collaborative Functional Business Analyst to support a major AI modernization initiative within the Department of Veterans Affairs (VA) health portfolio. This role will support business process analysis, requirements gathering, stakeholder engagement, and modernization efforts tied to mission-critical healthcare systems and enterprise transformation initiatives supporting Veteran healthcare services nationwide. This is not a traditional business analyst role built around eliciting requirements from user interviews. Business requirements must instead be extracted directly from the existing functionality of the module and through AI tools— analyzing current workflows, business rules, and system behavior to understand how the system works today, then identifying and shaping opportunities to enhance and modernize it. Also, ensure accuracy of outputs from AI tools. The ideal candidate will possess strong analytical, communication, and documentation skills with experience supporting large-scale federal healthcare or enterprise IT modernization programs, and will work closely with government stakeholders, product owners, architects, developers, and operational teams to translate current-state system functionality into actionable technical and functional requirements. What You’ll Do: Analyze and reverse-engineer business, functional, and technical requirements directly from the existing VistA/MUMPS Prosthetics module — extrapolating current-state rules and workflows from system functionality rather than starting from user-interview elicitation. Conduct stakeholder interviews, workflow analyses, gap assessments, and facilitated working sessions. Translate business needs into user stories, epics, process flows, requirements documentation, and acceptance criteria. Support efforts involving legacy VistA/MUMPS-based healthcare systems and enterprise applic

Avaloq Consultant / Management Consultant Location: London (Hybrid) | Practice Area: Wealth & Asset Management | Type: Permanent Drive transformation across core banking and wealth management platforms using Avaloq The Role We are expanding our Wealth & Asset Management capability and are seeking experienced Avaloq professionals to support growing client demand across core banking and wealth platform transformation. You will play a key role in delivering complex change programmes, working across business and technology teams to maximise the value of the Avaloq platform and deliver scalable solutions for leading financial institutions. As AI continues to reshape financial services, you'll be expected to embrace AI-enabled ways of working, using approved AI and automation tools to enhance productivity, accelerate analysis, improve delivery quality, and support better client outcomes, while always applying human judgement and responsible AI practices. You'll also help clients identify opportunities to embed AI-enabled capabilities into future operating models where appropriate, supporting innovation while maintaining robust governance and oversight. What You’ll Do Support the delivery of Avaloq implementation, upgrade, enhancement and integration programmes, using approved AI-enabled tools where appropriate to accelerate delivery and improve quality. Configure and optimise Avaloq functionality across core banking, wealth management, payments, securities and reporting processes. Collaborate with business, operations and technology stakeholders to define functional and technical requirements, using AI to accelerate analysis, documentation and insight generation while maintaining appropriate human review. Support data migration, system integration and platform modernisation initiatives, leveraging AI-enabled automation where appropriate to improve efficiency, consistency and delivery outcomes. Act as a bridge between business and technology teams to ensure success

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Job Location: 135 Constitution Drive, Menlo Park, CA 94025. ELT: Data Analytics and AI REQ ID: ASHREQ-8304 Joining this team means architecting the performance, scalability, and service infrastructure that will empower the world's largest enterprises to seamlessly govern their transactional and analytical data in one place. If you are passionate about building industry-leading technologies that solve real-world scale and performance problems, this is the place to be. In this role, you will be a key contributor to the evolution of our core product: an elastic, large-scale, high-performance data processing system. We are looking for smart, enthusiastic engineers who can quickly master complex technical areas and are passionate about building new, industry-leading technologies. AS A BUSINESS INTELLIGENCE ANALYST, PRODUCT FINANCE (MULTIPLE POSITIONS AVAILABLE) AT SNOWFLAKE, YOU WILL: Serve on the Finance BI team and partner with Product Finance to deliver business intelligence reporting that supports Engineering and Finance teams. Product Finance analyzes costs associated with the development of Snowflake’s product, in particular, cloud spend. Develop applications and manage data pipelines that power financial reporting, streamline QBR workflows, and surface actionable insights

Business Analyst – Retail Energy Location: Houston, Texas | Practice Area: Business Consulting | Type: Permanent Drive impactful change across retail energy operations through insight-led consulting The Role As a Business Analyst within Capco’s Business Consulting practice, you will support retail energy clients by bridging business needs and technology solutions. You will play a key role in shaping strategy, gathering requirements, and delivering high-quality consulting outcomes that improve operational efficiency and support transformation initiatives. What You’ll Do Facilitate workshops, stakeholder interviews, and analysis to gather and document business requirements Develop business requirement documents, user stories, and functional specifications Analyze current vs. future state processes and identify improvement opportunities Create process models, data models, and business architecture documentation Produce clear, high-quality deliverables including reports, presentations, and proposals What We’re Looking For Experience as a Business Analyst within retail energy (e.g., billing, CIS, EDI, customer care) Strong skills in requirements gathering, process mapping, and stakeholder engagement Ability to translate business needs into functional and technical specifications Experience producing structured consulting deliverables and documentation Experience with Complex Billing is a plus Bachelor’s degree in a relevant field such as Business, Finance, or Technology Bonus Points For Experience within a management consulting environment Exposure to wholesale energy, settlements, or trading Familiarity with project delivery methodologies and lifecycle management Experience contributing to business cases, proposals, or pre-sales activities Basic scripting or technical understanding supporting system analysis Why Join Capco Deliver high-impact technology solutions for Tier 1 financial institutions Work in a collaborative, flat, and entrepreneurial consulting cultu