Business Systems Director Jobs

Sales Operations Strategy Manager Rubrik is one of the fastest-growing enterprise cybersecurity firms ($1.5B in ARR, growing at 34% YoY), and we are looking for a Strategy Manager, to lead one of our key regions reporting to the Senior Director of international sales strategy you will serve as the strategic Business Partner to one of our key regions. You will be responsible for the design and execution of a world-class GTM infrastructure that scales with our rapid growth across diverse international markets. This is a high-impact manager role that sits at the intersection of strategy, finance, and regional sales execution. WHAT YOU’LL DO Strategic GTM Leadership: Define and lead the regional sales strategy, providing the the regional Sales Director and executive leadership with data driven insights to optimize regional investment and market expansion. Territory & Capacity Architecture: Lead the annual and long-range planning process for the regional theater, overseeing complex territory design, headcount capacity models, and multi-country market segmentation. Incentive & Quota Strategy: Design and govern a repeatable, data-driven quota allocation process across multiple currencies and regions, ensuring alignment between corporate financial targets and field motivation. Operational Excellence: Own the regional "Rhythm of the Business," including the regional forecast process, Quarterly Business Reviews (QBRs), and pipeline hygiene, ensuring high predictability across a diverse sales landscape. Cross-Functional Orchestration: Partner with Global Ops, Finance, Marketing, and HR to ensure specific regional needs are represented in global systems and process rollouts. Team Leadership: Build, mentor, and lead a high-performing team of regional Sales Operations professionals, fostering a culture of excellence and analytical rigor. REQUIRED TRAITS Executive Presence: Exceptional ability to influence and challenge senior leaders; you are comfortable being the "voice

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Distinguished Engineer/Technical Director on Discovery, you’ll be in charge of the overall technical vision and execution for all machine learning initiatives across search and discovery teams. The mission of these teams is to connect a billion users with the best connections and content at the right time, covering a very diverse range of search and recommendation problems at a high scale. This is fundamental to how we personalize the experience to drive engagement and retention for Roblox users. With daily active users growing at a record rate, we are looking for expert tech leaders who are passionate about crafting and building machine learning solutions to power Search and Recommendations. You Will: Own the technical direction and implementation for the machine learning solutions that power the search and recommendation systems, driving Roblox content distribution. Author specs for new features and improvements. You would be responsible for setting the AI strategy, pushing the frontier of recommendation technology, and driving business outcomes across candidate generation, ranking, objective functions, and value delivery for both users and developers. Build and evolve in

Please note this is a 12-month fixed term contract. Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy. Our PeopleHub team is the heartbeat of our People & Places function, responsible for building global scalable tools, systems, processes, and dashboards that support our employees at every stage of their employee journey. We are helping transform the way that the People and Places Team delivers service to employees. As the EMEA People Operations Lead you will help build and deliver a frictionless employee experience across the employee lifecycle for our teams in EMEA and help shape a global "shared services" model as it scales. You will own front line support for employee inquiries including benefits and leave administration, alongside other operational activities and program delivery. This role carries real ownership: you are the person Toasters in EMEA come to in the moments that matter, and the person who spots what is not working and fixes it. To be successful you will bring a customer-centric and continuous improvement mindset, a proven ability to use technology and process to elevate the employee experience, strong stakeholder management, and experience in a shared services function within a global matrixed organization. This role reports to the PeopleHub Manager and will work closely with the PeopleHub Director and across our global centers of excellence (COEs). This is a hybrid role requiring 2 days a week in our London office. A day in the life (Responsibilities) Deliver front line People Services (Shared Services) support for the EMEA region across the employee lifecycle, including operations, benefits, leave administration, and compensation Serve as an escalation point for complex EMEA cases, resolving them accurately, compliantly, and with a high standard of service Track and report on metrics and se

Please note this is a 12-month fixed term contract. Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy. Our PeopleHub team is the heartbeat of our People & Places function, responsible for building global scalable tools, systems, processes, and dashboards that support our employees at every stage of their employee journey. We are helping transform the way that the People and Places Team delivers service to employees. As the EMEA People Operations Lead you will help build and deliver a frictionless employee experience across the employee lifecycle for our teams in EMEA and help shape a global "shared services" model as it scales. You will own front line support for employee inquiries including benefits and leave administration, alongside other operational activities and program delivery. This role carries real ownership: you are the person Toasters in EMEA come to in the moments that matter, and the person who spots what is not working and fixes it. To be successful you will bring a customer-centric and continuous improvement mindset, a proven ability to use technology and process to elevate the employee experience, strong stakeholder management, and experience in a shared services function within a global matrixed organization. This role reports to the PeopleHub Manager and will work closely with the PeopleHub Director and across our global centers of excellence (COEs). This is a hybrid role requiring 2 days a week in our Dublin office. A day in the life (Responsibilities) Deliver front line People Services (Shared Services) support for the EMEA region across the employee lifecycle, including operations, benefits, leave administration, and compensation Serve as an escalation point for complex EMEA cases, resolving them accurately, compliantly, and with a high standard of service Track and report on metrics and se

Job Overview We are looking for an Analytics Engineer who will own dbt Cloud in our organisation and maintain the analytics pipelines built on top of it. You will administer dbt Cloud across multiple independent projects, keep our business-critical pipelines running (including finance data models), and support analysts in other teams as a mentor and go-to person for dbt. Our stack is Snowflake, dbt and AWS, with Python for tooling and automation. We are also building AI-assisted and agentic workflows into our daily work, and you will take an active part in this. Reports to Director of Mobile and New Games What will you do? Administer dbt Cloud for the whole organisation: project setup, environments, permissions, CI/CD, version upgrades and cost control Set up and support multiple independent dbt projects, define common standards and conventions so teams stay aligned Develop and maintain production dbt pipelines, including complex finance models where accuracy and trust are critical Mentor analysts on dbt, SQL modeling, testing and code review Tune Snowflake performance and cost, improve pipeline reliability and monitoring Build tooling and automation in Python (AWS Lambda, S3, orchestration, metadata workflows) Drive AI adoption in our analytics engineering work: build common AI skills for dbt development (documentation, testing, code generation) and automated agentic workflows that the whole team can reuse Follow current trends in AI tooling and agentic systems, evaluate new approaches and bring the useful ones into the team What are we looking for? 4+ years of experience in analytics engineering, data engineering or a similar role Strong hands-on dbt experience, ideally including dbt Cloud administration (projects, environments, jobs, CI/CD), not only model development Strong SQL and data modeling skills Production experience with Snowflake, including performance tuning and cost awareness Python for data tooling and automation Experience with AWS services used in

Job Overview We are looking for an Analytics Engineer who will own dbt Cloud in our organisation and maintain the analytics pipelines built on top of it. You will administer dbt Cloud across multiple independent projects, keep our business-critical pipelines running (including finance data models), and support analysts in other teams as a mentor and go-to person for dbt. Our stack is Snowflake, dbt and AWS, with Python for tooling and automation. We are also building AI-assisted and agentic workflows into our daily work, and you will take an active part in this. Reports to Director of Mobile and New Games What will you do? Administer dbt Cloud for the whole organisation: project setup, environments, permissions, CI/CD, version upgrades and cost control Set up and support multiple independent dbt projects, define common standards and conventions so teams stay aligned Develop and maintain production dbt pipelines, including complex finance models where accuracy and trust are critical Mentor analysts on dbt, SQL modeling, testing and code review Tune Snowflake performance and cost, improve pipeline reliability and monitoring Build tooling and automation in Python (AWS Lambda, S3, orchestration, metadata workflows) Drive AI adoption in our analytics engineering work: build common AI skills for dbt development (documentation, testing, code generation) and automated agentic workflows that the whole team can reuse Follow current trends in AI tooling and agentic systems, evaluate new approaches and bring the useful ones into the team What are we looking for? 4+ years of experience in analytics engineering, data engineering or a similar role Strong hands-on dbt experience, ideally including dbt Cloud administration (projects, environments, jobs, CI/CD), not only model development Strong SQL and data modeling skills Production experience with Snowflake, including performance tuning and cost awareness Python for data tooling and automation Experience with AWS services used in

Job Overview We are looking for an Analytics Engineer who will own dbt Cloud in our organisation and maintain the analytics pipelines built on top of it. You will administer dbt Cloud across multiple independent projects, keep our business-critical pipelines running (including finance data models), and support analysts in other teams as a mentor and go-to person for dbt. Our stack is Snowflake, dbt and AWS, with Python for tooling and automation. We are also building AI-assisted and agentic workflows into our daily work, and you will take an active part in this. Reports to Director of Mobile and New Games What will you do? Administer dbt Cloud for the whole organisation: project setup, environments, permissions, CI/CD, version upgrades and cost control Set up and support multiple independent dbt projects, define common standards and conventions so teams stay aligned Develop and maintain production dbt pipelines, including complex finance models where accuracy and trust are critical Mentor analysts on dbt, SQL modeling, testing and code review Tune Snowflake performance and cost, improve pipeline reliability and monitoring Build tooling and automation in Python (AWS Lambda, S3, orchestration, metadata workflows) Drive AI adoption in our analytics engineering work: build common AI skills for dbt development (documentation, testing, code generation) and automated agentic workflows that the whole team can reuse Follow current trends in AI tooling and agentic systems, evaluate new approaches and bring the useful ones into the team What are we looking for? 4+ years of experience in analytics engineering, data engineering or a similar role Strong hands-on dbt experience, ideally including dbt Cloud administration (projects, environments, jobs, CI/CD), not only model development Strong SQL and data modeling skills Production experience with Snowflake, including performance tuning and cost awareness Python for data tooling and automation Experience with AWS services used in

Job Overview We are looking for an Analytics Engineer who will own dbt Cloud in our organisation and maintain the analytics pipelines built on top of it. You will administer dbt Cloud across multiple independent projects, keep our business-critical pipelines running (including finance data models), and support analysts in other teams as a mentor and go-to person for dbt. Our stack is Snowflake, dbt and AWS, with Python for tooling and automation. We are also building AI-assisted and agentic workflows into our daily work, and you will take an active part in this. Reports to Director of Mobile and New Games What will you do? Administer dbt Cloud for the whole organisation: project setup, environments, permissions, CI/CD, version upgrades and cost control Set up and support multiple independent dbt projects, define common standards and conventions so teams stay aligned Develop and maintain production dbt pipelines, including complex finance models where accuracy and trust are critical Mentor analysts on dbt, SQL modeling, testing and code review Tune Snowflake performance and cost, improve pipeline reliability and monitoring Build tooling and automation in Python (AWS Lambda, S3, orchestration, metadata workflows) Drive AI adoption in our analytics engineering work: build common AI skills for dbt development (documentation, testing, code generation) and automated agentic workflows that the whole team can reuse Follow current trends in AI tooling and agentic systems, evaluate new approaches and bring the useful ones into the team What are we looking for? 4+ years of experience in analytics engineering, data engineering or a similar role Strong hands-on dbt experience, ideally including dbt Cloud administration (projects, environments, jobs, CI/CD), not only model development Strong SQL and data modeling skills Production experience with Snowflake, including performance tuning and cost awareness Python for data tooling and automation Experience with AWS services used in

About the Role Chime has centralized MarTech as the shared technology foundation for all of Growth and Marketing. Web, communications and lifecycle platforms, ad tech, content and asset systems, experimentation, and AI marketing tooling now sit under one team — with a mandate to turn a stack of point solutions into a single growth engine. Chime is hiring a Senior MarTech Manager, Communications to evolve the technology that powers member communications across email, push, in-app, SMS and emerging channels. Reporting to the Director of Marketing Technology, you’ll serve as the MarTech lead for communications. You will bring deep expertise in Braze and the broader communications technology ecosystem, while also helping shape the broader cross-channel MarTech platform strategy. You’ll partner with Marketing, Product, Engineering, and Data teams to translate marketing and business needs into scalable solutions, optimize our technology stack, and unlock new capabilities. This is a senior individual contributor role combining technical depth, systems thinking, and cross-functional influence. You’ll work across platforms, integrations, data, vendors, and teams to solve complex problems and shape our comms tech evolves. In this role, you can expect to Serve as MarTech lead for Braze and the broader communications vendor ecosystem, managing integrations, audience syncing, and data flows and troubleshooting issues to ensure our messaging tech operates reliability and at scale. Partner closely with Marketing, Product, Engineering, and Data teams to translate business needs into technical requirements, identify capability gaps, and deliver scalable technology and automation solutions. Manage vendor relationships, performance, and roadmap alignment. Lead vendor evaluations and RFPs, pilot new capabilities, identify consolidation opportunities, and drive build-vs-buy recommendations. Identify and advance opportunities to apply AI across the communications operational workfl

Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance. Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by core values and operating principles that guide every decision we make. As a Senior Manager, Operations, you will play a central role in building a scalable, high-performing operations organization. Reporting to the Director of Customer Service & Operations, you will own the performance of our vendor partnerships and customer service operational model — driving accountability, efficiency, and continuous improvement across the function. This role is well-suited for an operator who sees a landscape of manual processes not as a limitation, but as a clear roadmap for impact. You will design and implement scalable systems and workflows — leveraging modern tools, including AI — while building the business cases that justify continued investment in operational excellence. If you are motivated by the challenge of building something that lasts and believe that finding a way forward is always possible, we want to hear from you. How You’ll Do It Vendor Relationships Lead all aspects of the operations vendor relationships — including weekly business reviews, quality calibration sessions, performance scorecards, and quarterly business reviews (QBRs) with senior vendor leadership. Serve as the incident owner for escalated vendor-originated service failures — including outages, quality breakdowns, and SLA misses — by triaging quickly, coordinating resolution across internal and external stakeholders, and ensuring a documented path to prevention. Maintain and evolve vendor performance scorecards; track SLAs, quality scores, AHT, and other KPIs continuously. Own vendor volume forecasting and headcount planning; ensure

About the role: We are looking for a full-stack UX Designer to help shape customer experiences across our digital health and ecommerce platforms. Reporting to the Director of User and Experience Design, you will own the design process end to end — research, UX design, design systems, and UI — shaping how customers discover, engage with, and trust our digital products. In a single week you might move between user interviews, flows, component specs, and polished production screens. This is a hands-on IC role for someone who loves the craft and the pace. We move fast. Priorities shift. Context switching is part of the job. We want a scrappy mindset, strong judgment, and the sense to know when to push for perfect and when to ship, learn, and iterate . Key responsibilities: End-to-end design execution: Own the design process from research and discovery through wireframing, prototyping, and high-fidelity UI. Customer experience design: Design and optimize experiences for ecommerce customers and internal users across CMS, MarTech, and operational platforms. Build intuitive, consistent, scalable interfaces that support seamless workflows and a cohesive brand. UX research and testing: Plan and run user research, including interviews and usability testing. Turn customer pain points and behaviors into insights and design decisions. Design systems and components: Contribute components, patterns, and tokens that scale cleanly between design and development. User acceptance testing (UAT): Partner with stakeholders to validate designs through structured UAT, keeping work aligned with customer needs and business goals. Collaboration and communication: Work closely with product managers, engineers, and cross-functional partners. Communicate design decisions clearly and advocate for the customer without slowing the team down. Brand consistency: Maintain b

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Brand Studio lays the foundations that help Stripe accelerate. We do this by creating, evolving, and maintaining Stripe’s high-quality, versatile, and forward-looking brand design systems, experiences, and advertising campaigns. We sweat the details. We make it seem effortless. What you’ll do You will be responsible for leading brand design operations and creative production across all of Stripe’s internal and external events, in close partnership with the Experiential Creative Director. This role is a hybrid mix of program management, project management, and creative production depending on the project phase. During certain periods you’ll be focused on the 10,000 foot view of the program, and at other times you’ll be working side-by-side with the Design team overseeing execution of every design detail before an event. Responsibilities Lead experiential program management across roadmap development, budget oversight, project scoping, timelines, resourcing, partner relationships, cross-functional communication, and scalable approaches that create clear paths forward Manage a high volume of simultaneous projects, ranging from small to large scale Partner closely with the Experiential Creative Director to further scale and evolve event design at Stripe; optimize processes to streamline how work is done Partner closely with the Corporate Events team to ensure smooth execution and integration of event brand design across all surfaces Ensure smoot

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. About the Role Wirecutter is looking for an experienced, organized, and collaborative testing logistics coordinator to help run our Long Island City test spaces and support newsroom-wide testing. As part of the Testing Logistics team, you will make our rigorous product testing possible. You will also make our journalists' work more efficient, with a focus on keeping products, schedules, and test spaces moving smoothly across teams and projects. You will work with the Manager, Test Space and Testing Logistics and the Deputy Director of Editorial Operations and Testing to prioritize and execute on all testing across the newsroom. This will include managing calendars, testing set-ups and breakdowns, and test-space usage for teams across Wirecutter. You will help maintain and improve our editorial systems and playbooks for testing. Additionally, you will be a key point of contact and consultation for journalists planning testing in our LIC facilities, remotely, and at offsite locations. You'll also help manage testing budgets and relationships and scheduling with contractors and suppliers. You'll help forecast future needs — spaces, processes, equipment, and budget — to achieve Wirecutter's testing and journalism goals. You will be New York-based. Responsibilities: Coordinate and execute on testing projects in our Long Island City testing facility, remotely, and at offsite locations, such as labs Work with journalists on day-to-day logistics for

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Brand Studio sits at the center of everything Stripe shows the world — from visual identity and brand systems to campaigns, events, digital experiences, and global marketing. The studio functions as a creative multiplier: setting the standards, building the systems, and producing the work that helps Stripe show up with intention and quality across every touchpoint. World-class creative output requires world-class operational infrastructure. Brand Operations is the function that makes Brand Studio's work possible at scale — not by managing the execution, but by architecting the conditions that enable it. That means shaping what enters the studio, ensuring clarity before a brief is written, and building the systems that allow creative directors and producers to focus on what they're here to do: create exceptional work. What you’ll do Most operations leaders are brought in to fix problems. We're looking for someone who prevents them — and designs the system in which prevention becomes the norm. The Head of Brand Operations exists upstream from creative execution. This role's job is to ensure the work entering Brand Studio is strategically aligned, clarified, prioritized, resourced, and fully prepared for delivery before it ever reaches a creative director or producer. It also means ensuring the company understands how to work with Brand Studio — what it takes to be a ready partner, and where a given initiative stands on the roadmap. When th

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Brand Studio lays the foundations that help Stripe accelerate. We do this by creating, evolving, and maintaining Stripe's high-quality, versatile, and forward-looking brand design systems, experiences, and advertising campaigns. We sweat the details. We make it seem effortless. The Experiential team is responsible for bringing Stripe's brand to life in the real world, from flagship events and industry conferences to internal summits and curated partner experiences. This team operates at the intersection of creativity, strategy, technology, and production. What you’ll do Senior Brand Designers at Stripe demonstrate a passion for the craft of design and a deep understanding of how design communicates brand essence. You will be responsible for defining and advancing Stripe's experiential design systems across physical experiences, digital surfaces, and mainstage creative content. You work at the intersection of design systems, concepting, and storytelling, creating design frameworks that scale while still feeling intentional and human. The ideal candidate is technically fluent, conceptually strong, crisply articulates design decisions, and collaborates seamlessly with creative directors, producers, marketers, communications, and engineering partners. Responsibilities Lead the end-to-end design of experiential programs, from early concepts and storytelling through detailed design, production, and launch. Translate Stripe’s brand and product