Business Systems Director Jobs

About the Team DoorDash Ads has become one of the fastest growing parts of DoorDash and a core pillar of the company's growth. Our Ads platform serves two core customer groups, Restaurant and CPG advertisers, and is rapidly expanding from enterprise into mid-market and SMB. The business is scaling fast, and we're building the infrastructure to match it. We are evolving from a first-generation platform into a sophisticated, full-funnel advertising system. The architectural decisions made now will define how DoorDash Ads scales across restaurants, retail, and grocery for the next decade. About the Role As a Principal Engineer on Ads, you will serve as the technical leader for the Ads organization, setting architectural direction and driving the long term technical strategy for the systems that power our entire advertising business. This is an individual contributor role with organization-wide technical authority and director level scope. You will define what we build, how we build it, and the engineering culture that outlasts any single project. You will partner closely with Machine Learning, Product, Data Science, and Infrastructure stakeholders to align on roadmap, scale foundational systems, and deliver high-impact outcomes that improve advertiser ROI, platform reliability, and consumer experience. You're excited about this opportunity because you will… Lead at scale. Serve as the technical lead for the Ads organization, providing architectural vision and direction across the full Ads stack. Influence across the organization. Drive alignment across ML, Infrastructure, Product, Data Science, and partner engineering teams. Mentor engineers across the Ads org to raise the bar on technical excellence and systems thinking. Shape engineering culture . Define the patterns, principles, and standards for how the Ads org designs, ships, and operates large scale distributed systems. Solve genuinely hard problems, hands on . Dig into the most complex distributed systems

We are looking for a Senior Technical Program Manager (TPM) to lead and shape some of our most complex, high-stakes engineering programs. In this role, you will operate with a high degree of autonomy, setting the standard for program execution across the organization. You will be a trusted partner to senior engineering and product leadership, driving strategic initiatives that span multiple teams, systems, and business lines. This is a role for someone who brings deep technical intuition, strong organizational influence, and a track record of delivering at scale. In this role, you will: Lead end-to-end program management for large-scale, multi-team engineering initiatives with significant business impact, from strategy through delivery. Serve as a strategic partner to VP- and Director-level engineering and product leaders, influencing roadmaps, resourcing decisions, and organizational priorities. Define and evolve program management frameworks, processes, and best practices across the engineering organization. Drive alignment across complex dependency landscapes involving multiple teams, external partners, and competing priorities. Anticipate and proactively manage risks, escalations, and trade-offs at a program and portfolio level. Communicate clearly and confidently to executive audiences — translating technical complexity into business impact and vice versa. Mentor and coach junior TPMs and contribute to building a high-performing program management function. Actively participate in architectural and technical scoping discussions, providing informed input on feasibility, sequencing, and delivery risk. Qualifications 7+ years of experience in technical program management, with a proven record of delivering complex, org-wide engineering programs. Deep expertise managing multi-team software programs across the full SDLC, including l

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic's Scaled Enterprise team is a high-velocity sales motion built to bring frontier AI to a broad set of enterprise accounts. We're focused on reaching new customers efficiently, turning first conversations into real, expanding partnerships, and building the playbook for how Anthropic shows up at scale. As a Scaled Enterprise Account Executive, you'll own a book of enterprise accounts and the full revenue outcome for each. You'll generate your own pipeline, run a high-velocity sales cycle from first conversation through close, and develop a clear point of view on where Claude creates value in each account. You'll work closely with Product, Applied AI, and GTM to learn what's working at scale and feed it back into the playbook we're building from the ground up. This is a role for someone who thrives in hypergrowth, gets energy from breaking into new enterprise accounts, and wants to help build the scaled motion at Anthropic — not inherit one. Responsibilities Own all revenue outcomes for a book of enterprise accounts, driving new logo acquisition and early expansion across multiple use cases Generate the majority of your own pipeline through outbound, creative prospecting, and proactive multithreading into enterprise accounts that have not yet engaged with Anthropic Run a high-velocity sales cycle from first meeting through close, qualifying quickly, advancing rigorously, and knowing when to walk Develop a clear point of view on where Claude creates value in each account and bring that POV to technical and business stakeholders alike Build relationships with directors, VPs, and executive sponsors within your enter

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Role: We are looking for a Client Value Partner —a seasoned industry executive who can bridge the gap between high-level institutional strategy and complex technical execution. You will act as the primary accountable lead for one of our most strategic Global Banking accounts, translating C-level vision into realized P&L impact. This role requires more than standard client success; it requires a Program Director mindset . You will serve as the strategic architect for a massive transformation program, orchestrating execution across multiple parallel streams to link Celonis capabilities to key outcomes specific to Investment Banking, Global Markets, and Asset Management. You will blend deep Capital Markets expertise with a proven strategy consulting skill set to spearhead data-driven transformation at the forefront of one of the fastest-growing tech companies worldwide. The work you’ll do: Identify & Frame Strategic Value Translate Institutional Strategy to Operations: Analyze the bank’s strategic goals (e.g., Operational Resilience, T+1 Settlement Readiness, Capital Efficiency, Regulatory Compliance) and map them to a long-term vision utilizing the Celonis platform. Architect the "Office of the CFO/COO" Agenda: Design the

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As an Enterprise Account Executive, System Integrators based in Tokyo, you'll be the critical link between Anthropic and Japan's leading system integrator ecosystem. You'll build and deepen strategic partnerships with major SIers — enabling them to confidently sell, implement, and support Anthropic's AI solutions within their own client portfolios. This is a high-impact, relationship-driven role that directly shapes how frontier AI reaches Japan's largest enterprises. Key responsibilities Own and grow revenue generated through SIer channels by developing joint go-to-market strategies, co-selling motions, and enablement programs with Japan's top system integrators Build and execute partner territory plans, identifying and prioritizing relationships across tier-1 and regional SIers — including firms across IT consulting, systems integration, and managed services practices Lead strategic engagement with senior SIer leadership — including practice heads, solution architects, pre-sales directors, and partner managers — building the technical confidence and commercial alignment needed to close enterprise deals Orchestrate internal teams (Product, Engineering, Applied AI, Partnerships, Marketing) to deliver enablement resources, joint solution frameworks, and go-to-market collateral that equips SIer partners to position and deploy Anthropic's AI solutions effectively Act as the primary escalation and support point for SIer partners navigating complex enterprise opportunities, ensuring deal momentum and customer satisfaction across the full sales cycle Preferred qualifications 8+ years of enterprise sales or partner management

About the role : The Principal Engineer role is a highly strategic position, operating at the same level as an Engineering Director. In the Developer Platform organization, you will be responsible for defining and executing the technical strategy for multiple key systems/technical areas that are of significant impact to the company's Software Development Lifecycle (SDLC), developer experience, and core engineering productivity. The scope and impact of your work will span the interactions among multiple complex systems and engineering organizations, focusing on the end-to-end flow of software delivery, scaling Developer Platforms & Infrastructure, and leveraging AI to revolutionize productivity. You will sit at the center of driving these critical improvements, ensuring the platform scales to meet the company's growth. Your primary focus will be problem seeking. This involves not only defining plans for ambiguous problems (e.g., "How do we scale our platform 10x while reducing costs?") but also identifying problems crucial for the future of engineering productivity and proposing plans for their resolution, such as the strategic integration of AI/ML into core developer workflows. What you’ll do Your responsibilities will encompass technical leadership, strategic delivery and people growth with a focus on cross-functional impact across the Developer Platform and the wider Engineering organization: Platform Strategy and AI-Powered Productivity Define the long-term technical vision (3+ years) for the Developer Platform, including core infrastructure, CI/CD pipelines, and observability systems, ensuring they are cohesive and sustainable. Pioneer the integration of AI/ML not just for engineering tasks but to drive overall company productivity, transforming internal processes and tools. Identify and translate a future business opportunity or engineering productivity gap into a solvable, multi-quarter technical problem with a clear roadmap. Drive significant improv

Become a part of our caring community The Software Engineer 2 plays a key role in developing and maintaining solutions that support secure and reliable file transfers between external partners and internal systems, with a strong emphasis on Hyland OnBase integrations and enterprise content management solutions. You will be responsible for designing, configuring, and supporting integrations between Hyland OnBase, the organization's Record Management System, and web applications to enable efficient file upload and download capabilities, document management, and seamless business process automation. You will bring experience in Hyland OnBase administration, configuration, and integration, along with strong technical skills in C#, .NET, HTML, CSS, SSIS, SQL, and related tools. You will also troubleshoot complex issues, gather and translate requirements, document technical solutions, and work collaboratively across teams to ensure secure, compliant, and reliable system performance. Our Department of Defense Contract requires U.S. citizenship for this position. This is a hybrid position which requires associates to come into the Louisville KY office at least 2 days per week. You will report to the Associate Director, HGB IT Platform and Foundational Services for Humana Military. Required Qualifications 1 or more years' experience supporting or developing integrations with Hyland OnBase Experience with enterprise content management, system configuration, and application interoperability Proficiency in C#, .NET, SQL, SSIS, HTML, and CSS Experience designing and implementing API integrations Strong analytical, troubleshooting, and problem-solving skills Strong verbal and written communication skills, including technical documentation Successfully

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, AI & Data Governance – Data Stewardship Analysis & Enablement Summary Role Description Mastercard’s Enterprise Data Governance team is seeking a Manager, AI & Data Governance to enable data governance across the enterprise through a federated stewardship model. This self-starter will operationalize data stewardship across business teams and data domains, drive stewardship issues from intake to documented decisions, and help refine and mature the Enterprise Data Governance framework. The ideal candidate has hands-on experience running data stewardship processes, turning complex data logic into clear, documented decisions, and influencing stakeholders at all levels to adopt them. This role will report to a Director, AI & Data Governance. About this Role Triage and research issues submitted to Data Stewardship and drive them to a documented decision. Analyze root causes across source systems, data warehouse logic, and downstream reports. Support stewardship teams by writing and maintaining business glossary terms, critical data elements, classification and transformation logic in the data catalog (Atlan), translating technical logic into plain language for non-technical stakeholders. Keep an accurate, audit-ready intake tracker, with statu

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. The Team The Small Medium Business (SMB) teams are responsible for Deliveroo’s relationships with thousands of independent restaurant, retail and grocery partners that operate on the Deliveroo marketplace in a number of markets across Europe, ensuring that they continue to grow and operate efficiently. The SMB team spans the full life-cycle of partner interactions from initial acquisition, on-boarding, reactive support and proactive account management. We do this through our in-house contact centre based in Manchester. The Role As the Head of Account Management UKI & EU, you will lead an area that is committed to providing our Small-Medium Restaurants with a world class service to support them and be set up for success when partnering with Deliveroo. You will be responsible for driving sustainable, profitable revenue growth with our critically important portfolio of small and medium business (SMB) partners in the UK & Ireland. The role is well suited to an excellent leader that is able to combine analytical and commercial rigour, a bias to action in building high quality processes enabled by technology and the ability to inspire and motivate a large, diverse team You will own the contact strategy for the Account Management function in UKI, ensuring the right information is shared with our people to drive best in class personnel and ensure our partners are being given accurate information at all times. You will be an inspirational senior leader who is focused on working closely with the management team to identify skill gaps and implement detailed action plans to improve the knowledge on the ground. Based in Manchester and reporting to the SMB Commercial Director, thi

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Sr. Salesforce Developer reports to the Director of Growth and is responsible for designing, developing, and executing custom programmatic solutions that optimize Oak Street Health’s Salesforce ecosystem, streamline complex workflows, and drive enterprise-level efficiency. The Sr. Salesforce Developer supports and collaborates with Business Analysts, Salesforce Administrators, and Growth Leadership to architect high-performing, scalable apex integrations, custom lightning components, and technical best practices across the platform. The key responsibilities for this role are as follows: Support the Director of Growth and Salesforce Leadership in architecting and delivering advanced technical solutions for all of Oak Street Health. Architect, develop, and maintain custom applications using Apex (classes, triggers, batch jobs), Lightning Web Components (LWC), and Visualforce. Design, build, and maintain robust REST and SOAP API integrations between Salesforce and internal/external third-party systems. Collaborate with Salesforce Administrators to determine when programmatic solutions (Apex/LWC) are required vs. declarative

GAQ327R248 About the Role Databricks is looking for an experienced commercial attorney to join our Commercial Legal team, with a primary focus on supporting our Healthcare and Life Sciences (HLS) sales teams. Our HLS customers - health systems, pharmaceutical and biotechnology companies, medical device and diagnostics companies, payers and health services companies, healthcare technology and data companies, and clinical research organizations - bring some of the most complex and interesting legal work on the commercial team. The customers on the other side of the table are sophisticated and heavily regulated, with specific compliance, privacy, and security requirements that need to be understood and addressed. You'll work side-by-side with Sales to lead negotiations, shape deal strategy, and address the issues that matter most to regulated customers - from HIPAA and data privacy to AI terms and security requirements. The role requires strong commercial judgment, the ability to build trust with sales teams and customers alike, and a practical approach to risk. You'll also have a front-row seat to how AI is transforming legal work. Our team is actively building and using AI-powered tools for contract review, research, drafting, and knowledge management, and you'll be part of shaping what that looks like. This position reports to the Senior Director & Associate General Counsel, Commercial. The impact you will have: Lead complex commercial transactions from first engagement through signature, including drafting and negotiating SaaS MSAs and related security and privacy terms, as well as order forms, statements of work, and related transaction documents Negotiate healthcare-specific agreements and provisions, including business associate agreements, healthcare data privacy and security terms, and regulatory compliance requirements Partner closely with Sales, Deal Desk, Finance, Security, Privacy, Product, and other stakeholders to resolve issues that affect dea

Site Reliability Engineer, #1130 Application Monitoring • Production Support • Incident Management • Splunk • AppDynamics • ITIL • Root Cause Analysis • System Reliability • CBP/DHS Location: Ashburn, VA | Onsite, 5 days per week Shifts: 3:00 PM - 11:00 PM Sun thru Thurs 3:00 PM - 11:00 PM Tues thru Sat 11:00 PM - 7:00 AM Sun thru Thurs 11:00 PM - 7:00 AM Tues thru Sat Flexibility to support alternate shifts when coverage is needed is required. Clearance: U.S. Citizenship is required. Must possess a current CBP Public Trust, DHS clearance, or active Top Secret clearance with a background investigation completed within the past three years. Dev Technology Group is looking for a Site Reliability Engineer to join our mission-focused team supporting critical applications for U.S. Customs and Border Protection (CBP). In this role, you'll help keep essential systems running smoothly through proactive monitoring, incident response, troubleshooting, and coordination with technical support teams. You'll be part of a collaborative team responsible for monitoring applications around the clock, identifying potential disruptions before they become larger issues, and helping maintain the reliability of systems that support important government operations. We're looking for someone who enjoys solving problems, can manage multiple priorities, and remains focused when responding to time-sensitive technical issues. What You'll Be Doing: Monitor mission-critical applications and systems to identify performance issues, service disruptions, and potential outages before they impact operations. Respond to system alerts, troubleshoot incidents, assess severity, and coordinate timely resolution with application, infrastructure, and network support teams. Support the Passenger Services Program Directorate's (PSPD) suite of customer-facing applications, helping maintain system availability and performance. Track, document, and update incidents, including business impact, root cause, co

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. The Senior Manager, Service Operations & Excellence will own and optimize the systems, workflows, and digital tools that power CLEAR’s Member Care organization. Reporting to the Senior Director, Member Care, you’ll connect frontline insights with Product and Technology capabilities to reduce friction, improve agent efficiency, and deliver better experiences for CLEAR Members. What you'll do: Own and continuously optimize the Member Care technology ecosystem, including Zendesk, conversational AI, automation, routing, workflows, and business rules, balancing hands-on execution with the longer-term tooling roadmap Serve as the primary operational partner between Member Care and Product, Engineering, and Business Operations, translating frontline feedback and contact drivers into prioritized system, product, and workflow improvements Drive performance of automated and conversational AI experiences by monitoring intent accuracy, resolution quality, escalation paths, and workflow effectiveness and identifying opportunities to improve true inquiry resolution Lead operational readiness for new products, policies, features, and company initiatives, ensuring Member Care tools, workflows, processes, and teams are prepared for seamless implementation Identify and resolve operational friction through data analysis, targeted pilots, and workflow testing, creating a closed feedback loop with frontline teams and scaling improvements that increase efficiency and strengthen the Member experience How you'll measure success: Improvement i

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. About the Role, Mission or Department Overview The Senior Engineer, Cybersecurity is a hands-on contributor who designs, builds, and operates security controls and services that protect The Times' systems, data, and users. As a member of the Security Architecture team, you will own complex initiatives end-to-end, drive measurable risk reduction, and collaborate across product engineering and enterprise technology with technical depth, operational rigor, and clear communication aligned with business outcomes. Who are we? Cybersecurity helps prevent The Times from becoming news. Our teams work to protect the news makers, their support staff, the platforms they rely on every day, as well as all of The Times' products and services, and our readers who consume them. This role reports to the Director of Engineering, Cybersecurity. Responsibilities: Create an environment that favors context, not control. Empower product engineers and ensure they have the relevant information and tools to deliver secure products and services. Design, implement, and operate security controls and services (e.g., identity and access management, secrets management, endpoint/agent hardening, network segmentation, detection, and response automation) that meet reliability, security, scalability, and observability standards. Partner with product and platform teams to integrate security into architecture and developer workflows while articulating business impact and tradeoff

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Everpure is seeking an SDR Sales Operations Manager to act as the main point of contact for SDR leadership for regular operational support - planning, reporting, insights, technology strategy. This role will define business requirements and advocate for process and technology changes across the business to increase impact of SDR team. The SDR Sales Operations Manager will serve as the “go-to” person for performance, systems, insights, and processes for global, theater and regional directors on the SDR and Inbound Marketing teams worldwide. This role will also support the SDR by identifying opportunities for process improvement and automation to drive pipeline and bookings growth, while using AI, automation, and account-based GTM strategies to equip SDRs with the tools and insights needed to generate high-quality pipeline opportunities for both direct sales and channel partners. WHAT YOU’LL DO Be the Voice of the SDR team: Act as the main point of contact for SDR leadership for regular operational support - planning, reporting, insights, technology strategy Define business requirements and advocate for process and technology changes across the business to increase impact of SDR team Manage expectations of SDR leaders and Inbound Marketing leaders by scoping solutions to address business needs, tracking change initiatives, sharing updates on progress, and validating successful results. Sales Operations & Analyti