Carrier Relations Manager Jobs

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. What’s the role? Job Title: CX Apprentice - Data Reports to: CX Analytics and Performance Director Apprenticeship: Data Analyst Level 4 Duration: 12-18 months, subject to learner progress + End Point Assessment Role Purpose To support the Customer Service department in turning core operational data into clear, actionable insight — covering everything from divisional headcount and budgets through to CS performance metrics, carrier claims and returns — helping the business understand performance and identify where the customer experience can be improved. Key Responsibilities Support core CS operational performance reporting across the department, including divisional headcount, budgets and key performance metrics such as CSAT and APH. Collect, clean and validate data from multiple internal and external sources across CX/CS operations, including carrier claims, returns (e.g. ZigZag), post-dispatch communications and customer contact systems. Build and maintain dashboards and reports (e.g. Power BI) tracking department-wide CS metrics, from workforce and budget data to claims and returns performance. Write and run SQL queries to extract and manipulate data from relational databases in support of departmental reporting. Identify trends and patterns across headcount, budget, claims, returns and delivery data, flagging root causes and opportunities for improvement. Support CS leadership and wider teams with ad hoc analysis to inform decision-making, resourcing

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As a Staff Engineer in APTD Micron you will be responsible for leading and managing the activities and operation of Advanced Package Development by collaborating with internal and external stakeholders to build and execute technology development strategies aligned to organizational and business objectives by providing high performing and cost effective packaging solution on time with best predictable reliability performance. You will need to comprehend package technology development business process (MOR development) and TECHNODE business process for packaging technology and ensure all package development and product transfer work are carried out in accordance with these business processes. Other responsibilities include ensuring organizational compliance to company policies and regulations, as well as to departmental procedures, and providing organizational leadership for building and implementing department strategies, processes, and policy through active participation in functional teams and projects, as well as mentoring other functional leaders through collaboration and the development of sustainably successful solutions. Responsibilities and Duties include, but not limited to: Develop and Communicate Technology Development Strategy Develop and communicate Technology Development strategic objectives Understand the impact and implica

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Do you have outstanding piloting skills with an exceptional corporate background in the air? We are seeking a new pilot to add to our professional corporate aviation team! As Pilots in Command we are responsible for the safe and efficient operation of Micron Corporate Aircraft while in compliance with all applicable FAA regulations, rules, directives, aircraft flight manuals and company procedures and policies. We are ultimately responsible for the well-being of the passengers, crew and aircraft. The Pilot in Command will report to the Chief Pilot and may perform additional duties as assigned. Responsibilities: Maintain a high-level of proficiency in Micron Corporate Planes. Ensure preflight and post-flight inspections and duties are conducted. Acquire updated weather reports, NOTAMS, preform weight, & balance for each flight. Ensure all flights are in compliance with all FAA/FAR's, Micron Procedures and Policies. Ensure all company issued iPads are maintained. Passenger briefings are carried out in accordance with FAR's & Micron polices. All cockpit checks are performed in accordance with AFM & Micron polices. Follow Company Checklist and SOP's. Report any mechanical irregularities to Chief Pilot in a timely manner. </li

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Do you have outstanding piloting skills with an exceptional corporate background in the air? We are seeking a new pilot to add to our professional corporate aviation team! As Pilots in Command we are responsible for the safe and efficient operation of Micron Corporate Aircraft while in compliance with all applicable FAA regulations, rules, directives, aircraft flight manuals and company procedures and policies. We are ultimately responsible for the well-being of the passengers, crew and aircraft. The Pilot in Command will report to the Chief Pilot and may perform additional duties as assigned. Responsibilities: Maintain a high-level of proficiency in Micron Corporate Planes. Ensure preflight and post-flight inspections and duties are conducted. Acquire updated weather reports, NOTAMS, preform weight, & balance for each flight. Ensure all flights are in compliance with all FAA/FAR's, Micron Procedures and Policies. Ensure all company issued iPads are maintained. Passenger briefings are carried out in accordance with FAR's & Micron polices. All cockpit checks are performed in accordance with AFM & Micron polices. Follow Company Checklist and SOP's. Report any mechanical irregularities to Chief Pilot in a timely manner. </li

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Every return is a moment where we either rebuild a customer's trust or lose it — and this role owns that moment end to end. As our Returns Specialist, you'll run the Pick-Up Request process that turns a customer return into a tracked, resolved, accurately recorded transaction across SAP, NetSuite, and Salesforce. You'll sit at the intersection of Sales, Logistics, and our contract manufacturer's operations in Newark, working daily with carriers and vendors to keep returns moving and the data behind them clean. WHAT YOU'LL DO Own the Pick-Up Request process end to end, keeping customer return requests moving accurately and on schedule. Keep return data in sync across SAP, NetSuite, and Salesforce so operations, reporting, and inventory all tell the same story. Resolve return issues — incorrect shipments, missing parts, customer questions — acting as the point person between logistics partners, carriers, and internal teams. Turn return trend and root-cause data into concrete process improvements that cut cycle time and reduce errors. Maintain inventory accuracy across systems of record while keeping return handling compliant with company policy and shipping regulations. We are primarily an i n-office environmen t and therefore, you will be expected to work from the Santa Clara, HQ office in compliance with Everpure's policies, unless you are on PTO, or work travel, or other approved leave. WHAT YOU BRING Experience

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. What’s the role? Title: Fixed Term - Carrier Logistics Executive Contract Type: 3 - 6 months (Dependant on business requirements) Shifts – Monday - Friday 8am-4pm with a 1-4 weekend Start Date - 2nd November or 9th November As a Courier Team Advisor, you will play a key role in delivering an outstanding customer experience by providing second-line support for delivery-related enquiries across all brands. Acting as the link between our customers and courier partners, you will investigate delivery issues, liaise directly with courier providers, and provide timely updates and effective resolutions. Your ability to communicate clearly, solve problems efficiently, and manage cases with empathy and professionalism will be essential to ensuring every customer receives the highest level of service. You'll receive comprehensive training and ongoing support, equipping you with the knowledge and confidence to handle a wide range of delivery queries while developing your customer service and problem-solving skills. At THG, the customer journey is at the heart of everything we do. Every interaction is an opportunity to build trust, strengthen customer loyalty, and reinforce our commitment to delivering exceptional service. If you thrive in a fast-paced environment, enjoy working collaboratively, and are passionate about helping customers, we'd love to hear from you. Key Responsibilities: Manage and resolve delivery-related tickets raised by Customer Service Advisors and Sel

WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHO YOU ARE: You are a seasoned carrier-facing seller who knows the life and annuity market cold and comes with the relationships to prove it. You have spent your career selling technology to carriers – you understand how a CIO, COO, or Head of New Business evaluates a policy administration or underwriting platform, and you know how to move a complex, multi-year decision forward. When you say you can open a door at a carrier, you can, because you have already walked through it. You are a hunter with substance. You pair a strong rolodex with genuine domain fluency – policy administration, new business, and underwriting – so you can go deep with technical and operational buyers, not just make the introduction. You are disciplined about pipeline, honest about deal health, and relentless about follow-through. WHAT YOU'LL DO: Own a carrier sales quota focused on Zinnia’s policy administration and underwriting solutions, sourcing and closing new-logo and expansion opportunities. Sell Zinnia’s policy administration platform (Zahara) and new business / underwriting solutions to life and annuity carriers, from first meeting through signature. Leverage and expand your network of senior carrier relationships to build qualified pipeline and accelerate access to decision-makers. Run complex, multi-stakeholder sales cycles – navigating IT, operations, new business, underwriting, actuarial, finance, and procurem

About Hark Hark is an artificial intelligence company building advanced, personalized intelligence. One that is proactive, multimodal, and capable of interacting with the world through speech, text, vision, and persistent memory. We're pairing that intelligence with next-generation hardware to create a universal interface between humans and machines. While today's AI largely operates through chat boxes and decade-old devices, Hark is focused on what comes next: agentic systems that interact naturally with people and the real world. To get there, we're developing multimodal models and next-generation AI hardware together - designed from the ground up as a single, unified interface for a new era of intelligent systems. About the Role Hark is seeking an exceptional Senior Commercial Counsel, Hardware & Carrier Partnerships to serve as a key legal partner to our Hardware, Product, Business Development, Operations, Finance, and Go-to-Market teams. You will lead the structuring and negotiation of some of Hark's most important commercial relationships, with a particular focus on wireless carriers, device distribution, retail and channel partnerships, connectivity arrangements, and the commercialization of Hark's consumer hardware products. This is not a traditional commercial counsel role. You will work at the intersection of consumer hardware, artificial intelligence, telecommunications, and global distribution as Hark creates an entirely new product category. You should be comfortable negotiating sophisticated transactions where the commercial model may not yet have an established precedent. You will be expected not simply to identify risk, but to develop practical structures that allow Hark to move quickly while protecting its long-term strategic interests. Responsibilities Carrier and channel partnerships Serve as the primary legal partner for Hark's carrier and channel strategy, leading negotiations with major U.S. and international wireless operators alongs

ThermalWorks is seeking a Heavy Haul Logistics Lead to own the movement of ThermalWorks equipment from the point of manufacture to the point of customer delivery. This role manages the full transportation lifecycle of chillers, cooling distribution units, coolant control units, and related heavy equipment, including carrier sourcing, schedule coordination, rigging verification, insurance adequacy, and permit management. The Heavy Haul Logistics Lead owns each shipment from factory pickup through customer receipt, at which point responsibility transfers to the ThermalWorks Project Management team for on-site coordination. This role is the operational connective tissue between manufacturing partners, transportation providers, and the customer-facing delivery function. Reliable and well-coordinated equipment delivery is essential to ThermalWorks' ability to meet customer commitments, and this role owns the accountability for that delivery. Key Responsibilities Carrier Sourcing and Management Identify, qualify, and maintain relationships with heavy haul carriers appropriate for the size, weight, and geographic requirements of ThermalWorks equipment shipments. Source competitive freight quotes for each shipment; balance cost, timing, carrier capability, and reliability in carrier selection. Verify carrier operating authority, safety ratings, and insurance coverage prior to engagement; maintain an active pool of qualified carriers for domestic and international shipments as required. Negotiate freight rates, terms, and service-level expectations with carriers; manage carrier performance and hold carriers accountable to committed schedules and service standards. Schedule Coordination and Delivery Management Coordinate pickup schedules with manufacturing partners (currently including Jabil and NPSG in the United States, and multiple manufacturing partners in Europe and Asia) based on production completion dates and customer required delivery dates. Build and maintain delive

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity We're looking for a Senior Ocean Planning Associate based in our Bangkok office, to take ownership of space planning, carrier booking, and allocation management for Flexport's Thailand export gateway focusing on the TPEB (Transpacific Eastbound) tradelane. You'll be at the center of coordination between our internal teams, carrier partners, and clients to ensure every container sails as planned. This role is ideal for someone who's built strong relationships with carrier offices or has hands-on experience in carrier customer service. You'll combine operational excellence, market understanding, and a data-driven mindset to help us scale Flexport's ocean freight network efficiently. What You Will Do 1. Ocean Planning & Execution Manage the full cycle of shipment planning and bookings — from forecasting and allocation control to SO release. Coordinate daily with Account Management, Procurement, Allocation & Yield, and carrier offices to secure capacity and protect critical shipments. Maintain accurate space visibility across Flexport systems (e.g., FFA, Fulfillment Management Tool - FMT) and sailing schedules. Drive optimal space utiliza

*]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" data-turn-id="request-6a5a838c-63c0-83ea-a64e-ef572e9429fd-5" data-turn-id-container="request-6a5a838c-63c0-83ea-a64e-ef572e9429fd-5" data-testid="conversation-turn-6" data-turn="assistant"> TextNow is the largest provider of free phone service in North America. We're building a more affordable, accessible wireless experience for millions of people, and we're looking for people who thrive on solving complex problems, moving quickly, and making a measurable impact. As our Telecom Operations Lead , you'll own the operational health of TextNow's telecom partner ecosystem. Sitting at the intersection of Engineering, Product, Finance, Legal, and our carrier partners, you'll ensure our network operations remain reliable, cost-efficient, and compliant while driving strategic telecom initiatives from planning through execution. This is a highly cross-functional role where you'll translate carrier partnerships, regulatory requirements, and telecom economics into operational excellence that keeps our platform running and continuously improves the experience for millions of users. What You'll Do: Lead Telecom Operations Own day-to-day relationships with telecom vendors, carriers, roaming partners, and network providers. Manage vendor performance, SLAs, escalations, Quarterly Business Reviews, and partner accountability. Proactively identify operational risks, outages, pricing changes, and commercial opportunities. Optimize Telecom Costs Partner with Finance to maintain telecom cost models and monitor COGS performance. Analyze cost variances, forecast usage, and identify opportunities to reduce costs through routing optimization, vendor negotiations, and commercial improvements. Report on savings and continuously improve telecom unit economics. Drive Compliance Partn

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Risk team at Lyft is committed to innovative and evolving insurance solutions to accurately address our exposures. The Risk Analyst role will facilitate the placement of select commercial insurance programs by working with a broad range of teams internally as well as our broker and carrier partners. We are looking for a candidate with a strong understanding of commercial insurance that is excited to join a dynamic and growing team. Responsibilities: Manage and/or assist in the renewal cycle for select commercial insurance programs Act as an insurance subject matter expert and advise internal teams on potential risks and insurance coverage requirements for company initiatives Maintain relationships with broker and carrier partners Review and negotiate insurance terms in contracts Document and track coverage structures and rates Provide administrative support for insurance programs including assistance on certificates of insurance, renewal submissions, policy and form reviews, and stewardship meetings Experience: Minimum of 4 years of experience in P&C at an insurance carrier, broker or risk management role Bachelor or equivalent degree in Business, Finance, Accounting, Economics, Insurance or a related field Great communication and presentation skills Strong organization and time management skills Balance attention to detail with fast-paced Lyft environment Passionate about Lyft and ridesharing Highly innovative Benefits: Great medical, dental, and vision insurance options with additional programs available when enrolled Mental health benefits Family building benefits Child care and pet benefits 401(k) plan with company match to help save for your future In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Risk team at Lyft is committed to innovative and evolving insurance solutions to accurately address our exposures. The Risk Analyst role will facilitate the placement of select commercial insurance programs by working with a broad range of teams internally as well as our broker and carrier partners. We are looking for a candidate with a strong understanding of commercial insurance that is excited to join a dynamic and growing team. Responsibilities: Manage and/or assist in the renewal cycle for select commercial insurance programs Act as an insurance subject matter expert and advise internal teams on potential risks and insurance coverage requirements for company initiatives Maintain relationships with broker and carrier partners Review and negotiate insurance terms in contracts Document and track coverage structures and rates Provide administrative support for insurance programs including assistance on certificates of insurance, renewal submissions, policy and form reviews, and stewardship meetings Experience: Minimum of 4 years of experience in P&C at an insurance carrier, broker or risk management role Bachelor or equivalent degree in Business, Finance, Accounting, Economics, Insurance or a related field Great communication and presentation skills Strong organization and time management skills Balance attention to detail with fast-paced Lyft environment Passionate about Lyft and ridesharing Highly innovative Benefits: Great medical, dental, and vision insurance options with additional programs available when enrolled Mental health benefits Family building benefits Child care and pet benefits 401(k) plan with company match to help save for your future In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time

Foundation Risk Partners , one of the fastest growing insurance brokerage and consulting firms in the US, is adding a Commercial Lines Account Executive-Transportation to their Acentria team. Job Summary: The Account Executive plays a critical role in supporting and growing a transportation-focused book of business. Working closely with the Producer, this role leads the service strategy for renewals and new business acquisitions. The Account Executive manages the full renewal lifecycle, prepares and presents submissions, negotiates terms with carriers, and binds coverage. This position requires deep knowledge of transportation risks, strong carrier relationships, and the ability to independently place risk while ensuring excellent client service. Essential Functions: Develops retention strategy and new business acquisition meetings with producer Gathers data from client: applications, loss runs, inspections etc to submit to market Works independently of Producers on placement of risk Attends marketing and carrier meetings Monitors and updates open items checklists/timelines Develops and maintains strong relationships with clients/carriers through the daily service of endorsements and general coverage questions Communicates with Producer and team regarding client Analyzes client data to determine client needs and identify potential exposures Answers underwriting questions and help negotiate pricing and products Ability to build good working relationships with Producers and team members to work as a part of a team Competencies & Qualifications: Strong organizational, multitasking, problem solving, detail oriented, verbal, written, and self-discipline skills Proficient in insurance agency management software (EPIC) and Microsoft products Education & Experience: Florida 2-20 Property & Casualty insurance license preferred College degree or equivalent work experience 4-5 years agency experience, with a minimum of 2 years working with transportatio

Toradex is a global company strongly focused on engineering & technology. We’re powered by a diverse & uniquely gifted workforce. We pursue the best people to propel our innovative vision of embedded computing and IoT. If you’re interested in being a driving force at an agile technology company, engineering clever computing solutions & helping other companies bring their products to life, we should talk. About Toradex Toradex is a global company specializing in embedded computing solutions. We provide Arm-based System on Modules, Single Board Computers, carrier boards, and industrial software solutions that help customers build robust, secure, and long-lived products faster and with lower technical risk. Our technology is used across industrial automation, robotics, medical devices, transportation, vision, Edge AI, HMI, and other demanding embedded applications. We are looking for a highly experienced technical professional to strengthen our pre-sales capabilities in Japan and help customers turn early product concepts into successful Toradex-based designs. The Challenge Customers do not always come to us with a perfectly defined specification. They may know that they need multiple cameras, industrial connectivity, local processing, a display, low power consumption, fanless operation, long-term availability, and a specific cost target. What they may not yet know is: Which system architecture is appropriate. Which processor and module best fit the application. Which interfaces or resources may become limiting. What technical risks need to be validated. Whether the proposed design can actually meet their performance, thermal, software, lifecycle, and cost requirements. This is where you come in. We are looking for someone who can turn an incomplete customer requirement into: A clear technical understanding of the problem. A credible system architecture. A well-reasoned platform recommendation. A practical proof of concept or validation plan. A convincing t