Change Management Lead Jobs

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: We're looking for an experienced Treasury Systems leader to shape and deliver the future of Treasury technology at WPP. Reporting into Group Treasury, you'll lead the management, optimisation and transformation of our global treasury systems landscape, supporting the delivery of Elevate28, WPP's strategic transformation programme. You'll work across Treasury, Finance, Technology, regional teams and external partners to drive automation, improve controls, enhance reporting, and deliver major system initiatives. The role will oversee cross-regional transformation projects, ensuring successful delivery of complex system and process changes while managing risks, dependencies, resources, and key stakeholder decisions. You will also play a pivotal role in Treasury Systems governance, leading change request management, supporting Steering Committee activities, and helping shape the future operating model of the Treasury function. This is a high-impact role with the opportunity to influence the future operating model of Treasury Systems at a global scale while leading a team based in Bengalu

Global Investment Bank | Technology Are you organised, detail-oriented and interested in working at the heart of technology delivery within a leading global investment bank? We’re looking for Project Management Analyst to support technology releases, software deployments and project governance in a fast-paced financial services environment. This is an excellent opportunity for someone who enjoys coordinating stakeholders, managing delivery activities and ensuring technology changes are implemented smoothly and effectively. Key Responsibilities Release Management: Plan release schedules, coordinate software deployments and manage release communications. Change Management: Support ITIL Change Management processes, ensuring changes follow the appropriate governance and approval procedures. Production Readiness: Coordinate readiness activities across production and non-production environments to support successful releases. Project Planning & Governance: Support project planning, governance activities and programme delivery. Risk & Issue Management: Maintain RAID logs, tracking risks, assumptions, issues and dependencies to support effective delivery. Reporting & Dashboards: Produce project reports and dashboards, providing clear visibility of progress, risks and key milestones. Stakeholder Coordination: Work with technology teams and key stakeholders to coordinate activities and maintain alignment across releases and projects. Continuous Improvement: Identify opportunities to improve release processes, project controls and delivery efficiency. Stakeholder Management Build relationships with stakeholders across multiple business functions. Gather project information and translate it into clear updates and reporting. Coordinate activities between project teams and business departments. Communicate effectively with both technical and non-technical stakeholders. Tools & Governance Support the administration and continuous improvement of project

The Senior CX Manager plays a critical role as a senior technical advisor and strategic partner to Talkdesk’s largest and most complex customers . This role drives measurable business outcomes by leading advanced product adoption, overseeing complex technical initiatives, and ensuring long-term customer success through strategic enablement, and change management. The Senior CX Manager serves as the bridge between customer stakeholders (technical and business) and Talkdesk’s internal teams to ensure alignment on key business objectives and successful product utilization. In addition to typical customer technical guidance, you will also assume key Customer Relationship Management (CRM) responsibilities to ensure the long-term health and success of our customers. This unique hybrid role is for a proactive professional who excels at solving complex technical challenges while also fostering strong, lasting customer relationships. Key Responsibilities Enterprise Technical Enablement & Delivery Leadership Serve as the primary senior technical point of contact for enterprise and strategic accounts. Lead complex onboarding, platform optimization, and advanced feature deployments across multi-product environments. Define solution scope, delivery approach, and technical roadmap in partnership with customer project managers and internal teams. Translate customer business and operational needs into scalable technical architectures and implementation plans. Drive use case strategy, feature adoption, and innovation roadmaps aligned to customer goals and Talkdesk product direction. Conduct advanced demos and enablement sessions showcasing feature enhancements and new capabilities. Establish and disseminate technical best practices across customers and internal teams. Customer Success, Program Ownership & Risk Management Build and maintain trusted relationships with senior executive and operational stakeholders . Support executive business reviews focused on ROI,

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Office of Transformation Process Redesign Overview The Transformation Team leads strategic change initiatives to reimagine how Mastercard works and scales, simplifies, and accelerates business outcomes. The team partners across leadership, product, technology, and operations to design and implement new organizational models, embed AI across key workflows, drive enterprise-wide transformation programs, improve operating effectiveness, and ensure successful adoption of change. By combining strategy, AI engineering, organizational design, change management, and program execution, the team helps align people, processes, and priorities to support long-term growth and business performance. The Process Redesign Lead is accountable for defining the operating model and process architecture: leading process discovery, mapping current-state journeys, and architecting redesigned processes through to implementation handoff. The Director-level Process Redesign Lead brings deep process expertise, AI fluency, and structural-frame thinking to the most ambiguous, cross-functional problem spaces, translating strategic intent into clean, scalable operating designs. The ideal candidate is highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset, with a track record of modernizing legacy

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is seeking an experienced Procurement Center of Excellence Manager to join our Global Supply Chain Team. In this role, you will enable Procurement best practices through process standardization and continuous improvement initiatives. You will develop strategic business partnership relationships and execute comprehensive strategies to support business growth and deliver operational excellence. Responsibilities: Partner with Global Supply Management (GSM) and cross-functional stakeholders to embed procurement standards into tooling and operational workflows Drive continuous improvement initiatives leveraging technology, insights, and leading best practices to enhance procurement effectiveness and user experience Operationalize policies through smart automation; designing intuitive workflows that reduce friction and maintain compliance Lead training and change management efforts for cross functional stakeholders; using customer insights to drive change management Maintain documentation for procurement workflows and best practices across the organization Serve as an advisor and partner to the business, providing subject matter expertise on procurement policies, training, and compliance requirements Implement supplier relationship management (SRM) programs and KPIs to drive optimal performance and risk mitigation Lead the end-to-end development and enhancement of procurement workflows; leveraging AI and automation to guide end users through intuitiveness design Excellent communication and interpersonal skills, with the ability to influence at all levels of the organization Strong analytical and ability to interpret data, identify trends, and make data-driven decisions Strong project management skills, with the ability to lead multiple projects simultaneously Suppo

CAPCO POLAND We offer a flexible collaboration model based on a B2B contract, with the opportunity to work on innovative AI and automation initiatives for leading financial institutions. Capco Poland is a global technology and management consultancy specializing in driving digital transformation across the financial services industry. We are passionate about helping our clients succeed in an ever-changing industry. We also are: Experts in banking and payments, capital markets, wealth and asset management Focused on maintaining our nimble, agile, and entrepreneurial culture Committed to growing our business and hiring the best talent to help us get there Role Overview: We are looking for an experienced Project Manager to lead and deliver strategic initiatives within the banking sector. The role involves managing end-to-end project delivery, ensuring alignment with business objectives, regulatory requirements, and timelines while coordinating cross-functional teams across business, IT, and risk functions. Key Responsibilities: Lead the full project lifecycle from initiation to closure Define project scope, objectives, timelines, and deliverables Manage project plans, budgets, resources, and dependencies Coordinate cross-functional teams, including business, IT, risk, and compliance Ensure delivery in line with regulatory requirements (e.g., GDPR, AML, Basel, DORA) Identify, assess, and manage project risks, issues, and dependencies Drive governance, reporting, and stakeholder communication (incl. senior management) Oversee vendor and third-party delivery where applicable Ensure quality assurance, testing readiness, and successful implementation Support change management and business adoption activities Monitor project performance and ensure alignment with strategic goals Required Skills & Experience: Proven experience as a Project Manager in banking or financial services Strong understanding of banking operations, products, and regulatory land

Senior HR Business Partner, Personal Systems Description - You want to change the world. So do we. HP started Silicon Valley over 80 years ago, and today, we’re the world’s most sustainable and just company in tech. At HP, you’ll find a global community that shares your values—and your ambition. We’ve been creating technology that shapes the future for more than 80 years, all while striving to make extraordinary contributions to humanity. Today, we're one of the most sustainable, just, and inclusive companies in tech—and stronger than ever. You’re looking for more than just a job; you’re looking to make a difference. That means creating something new. Something that matters. Something that changes the world for the better. The Senior HR Business Partner serves as a strategic advisor to senior leaders within HP's Personal Systems organization, one of the company's largest and most dynamic businesses. This role partners with senior leaders not only across a global business, but also will collaborate closely with Centers of Excellence and HR colleagues worldwide to deliver talent and organizational solutions that enable transformation and growth. The role will play a critical part in shaping global workforce strategy, organizational effectiveness, leadership capability, and culture to accelerate business outcomes. The successful candidate will influence key business decisions while helping leaders build high-performing organizations positioned for long-term growth. Key Responsibilities of the Sr. HRBP – Personal Systems role: Partner with business leaders to shape workforce and organizational strategies that enhance organizational effectiveness, strengthen leadership capability, accelerate talent outcomes, and foster a high-performance culture. Lead workforce planning, organizational design, change management, an

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary This is an individual contributor role. Responsible for directing all aspects of customer benefit plan implementation of self- funded new business clients. Partners with all key internal and external stakeholders to proactively identify and address critical implementation issues ensuring customer expectations are consistently satisfied or exceeded. What you will do Under general direction, leads the planning and execution of key organizational projects, ensuring consistent alignment with organizational goals, timelines, and budget constraints. Develops project plans and team member assignments, defines specific deliverables and deadlines, and establishes project milestones for the organization. Conducts project post-mortems to capture and apply lessons learned to identify areas for improvement and shares process enhancements to optimize project management practices. Implements and enforces quality control processes to identify and resolve any deviations or deficiencies. Develops change management plans and strategies to minimize resistance and ensure successful adoption. Identifies project risks and issues, develops risk mitigation strategies, and establishes contingency plans. Prepares and delivers project progress reports, highlighting achievements, risks, and mitigation strategies. Directs i

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role Join Anthropic's Customer Success team as one of the founding members of our Japan Customer Success team as we pioneer the future of enterprise AI adoption. As a Customer Success Manager at Anthropic, you'll be the strategic partner and trusted advisor to our most complex customers across Japan, helping them harness the full potential of all our Claude capabilities: API, Claude for Enterprise, and Claude Code. You'll develop genuine partnerships with customers, gaining a deep understanding of their business objectives, strategic direction, AI vision, and technical needs. You'll draw on both your business acumen and technical expertise to serve as a strategic advisor throughout their journey with us. In partnership with the broader account team, you will help customers identify the right Claude capabilities for their specific business objectives. You'll work closely with them to provide best practices and guidance, and support them as their usage (consumption and seat based) grows and evolves. Your role focuses on helping customers scale their usage effectively, implement change management strategies, optimize use cases, and maximize the value of their investment through expanded use cases across their organization. The insights you gather from your customers will directly inform our research priorities, product development, and go-to-market strategies. That makes you a key voice in shaping how we build and deliver ongoing value as a business. As one of the founding members of our Customer Success team in Japan, you'll help shape how we build the function in-region. That includes establishing regional processes, developi

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role Join Anthropic's Customer Success team as our early Singapore-based Customer Success Manager as we pioneer the future of enterprise AI adoption. As a Customer Success Manager at Anthropic, you'll be the strategic partner and trusted advisor to our most complex customers across ASEAN, helping them harness the full potential of all our Claude capabilities - Claude Enterprise, Claude Code, and the API. You'll develop genuine partnerships with customers, gaining a deep understanding of their business objectives, strategic direction, AI vision, and technical needs. You'll draw on both your business acumen and technical expertise to serve as a strategic advisor throughout their journey with us. In partnership with the broader account team you will help customers identify the right Claude capabilities for their specific business objectives, working closely with them to provide best practices and guidance while supporting them as their usage (consumption & seat based) grows and evolves. Your role focuses on helping customers scale their usage effectively, implement change management strategies, optimize use cases, and maximize the value of their investment through expanded use cases across their organization. The insights you gather from your customers will directly inform our product development and go-to-market strategies — making you a key voice in shaping how we build and deliver ongoing value as a business. As our early CSM in Singapore, you'll be a pioneer - helping to build regional processes, establishing new customer relationships, and representing Anthropic's brand in a high-growth market. You'll operate with sign

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team As part of the Implementation Consultant team at Stripe, you are the driving force behind our strategic clients. Your role is key in leading them through the integration process, turning them into long-term transacting Stripe users. Our team’s core objective is to provide an efficient, seamless transition for our clients, assuring top-notch user satisfaction and relationship management. In this role, you’d be joining the Professional Services team. Our team’s mission is to empower every Stripe user to achieve maximum value from their investment quickly and confidently. Our team helps Stripe increase the GDP of the internet by supporting the success of our large, intricate Stripe projects. This involves guiding users through their integration process, project planning, coordinating with stakeholders, handling deliverables, meeting key timelines, and educating our users about the maximum potential they can achieve with Stripe. What you’ll do As an Implementation Consultant, you will be managing the full onboarding cycle for mid-market and enterprise companies from contract signing through launch. You will proactively develop and manage integration architecture, change management strategy, and timelines. You will be expected to collaborate across departments, including Sales, Technical Services, Product, and Engineering, to ensure a successful transition for our clients. Responsibilities Own the full onboarding cycle for mid-market and enterpri

About the Role As an Digital Strategist , you will play a pivotal role in ensuring the successful adoption of marketing technology platforms by increasing employee engagement, streamlining operational models, and driving sustainable change. You'll work with Adobe’s largest enterprise customers, guiding them through digital marketing transformation across technology, business processes, organizational structures, and workforce capabilities. This role requires a combination of strategic thinking, stakeholder management, and hands-on experience with organizational change. You’ll help customers navigate the complexities of onboarding and adopting new digital solutions—ensuring they unlock the full potential of their investments. Key Responsibilities Strategy & Change Leadership Lead digital transformation engagements focused on change management, operating model refinement, and organizational design. Partner with executive stakeholders to align digital strategy with business goals. Facilitate discovery sessions and strategic workshops to uncover needs and co-create solutions. Deliver compelling executive-level presentations, strategic roadmaps, and value frameworks. Change Management Execution Apply structured change management methodologies (e.g., Prosci) to drive adoption. Create actionable deliverables for change levers: communication plans, sponsor roadmaps, training and coaching programs, and resistance management. Assess change readiness, conduct impact analyses, and develop stakeholder engagement plans. Support project teams in integrating change activities into delivery plans. Organizational Enablement Define and implement future-state operating models, team structures, and process frameworks. Coach senior leade

Gallup is accepting applications through Oct. 30, 2026, for this full-time role, scheduled to start in June 2027. Help education leaders enhance their students’ experiences as you build your consulting career. As an associate consultant for K-12 school systems and higher education institutions, you will build trusted advisory relationships that transform systems and institutions and turn complicated education challenges into positive results. In this role, you will develop knowledge, skills and expertise on workplace dynamics and issues. Your bold thinking, effective communication, project management expertise, commitment to excellence and inspiring influence will lead to lasting change for educational systems and their leaders, faculty, staff and students. You’ll contribute to real client work from the start, get mentoring based on your strengths, and collaborate with experienced Gallup consultants to build a strong foundation for long-term career advancement and success as a leader at Gallup. Apply today to change your future and, more importantly, the futures of educational leaders and their students. What You’ll Do As an associate consultant in our education division, you will partner with senior advisers to: Organize and orchestrate detailed change management programs and high-quality deliverables Decipher education leaders’ greatest needs Identify data-driven insights about your client school systems and institutions Combine human and artificial intelligence to turn data insights into actionable steps for leaders Influence leaders and teams to align and act by building deep client relationships Collaborate to develop, present and facilitat

Gallup is accepting applications through Oct. 30, 2026, for this full-time role, scheduled to start in June 2027. Help education leaders enhance their students’ experiences as you build your consulting career. As an associate consultant for K-12 school systems and higher education institutions, you will build trusted advisory relationships that transform systems and institutions and turn complicated education challenges into positive results. In this role, you will develop knowledge, skills and expertise on workplace dynamics and issues. Your bold thinking, effective communication, project management expertise, commitment to excellence and inspiring influence will lead to lasting change for educational systems and their leaders, faculty, staff and students. You’ll contribute to real client work from the start, get mentoring based on your strengths, and collaborate with experienced Gallup consultants to build a strong foundation for long-term career advancement and success as a leader at Gallup. Apply today to change your future and, more importantly, the futures of educational leaders and their students. What You’ll Do As an associate consultant in our education division, you will partner with senior advisers to: Organize and orchestrate detailed change management programs and high-quality deliverables Decipher education leaders’ greatest needs Identify data-driven insights about your client school systems and institutions Combine human and artificial intelligence to turn data insights into actionable steps for leaders Influence leaders and teams to align and act by building deep client relationships Collaborate to develop, present and facilitat

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Join Anthropic's Customer Success team as an EMEA based Customer Success Manager as we pioneer the future of enterprise AI adoption. As a Customer Success Manager at Anthropic, you'll be the strategic partner and trusted advisor to our most complex customers across EMEA helping them harness the full potential of all our Claude capabilities - API, Claude for Enterprise, and Claude Code. You'll develop genuine partnerships with customers, gaining a deep understanding of their business objectives, strategic direction, AI vision, and technical needs. You'll draw on both your business acumen and technical expertise to serve as a strategic advisor throughout their journey with us. In partnership with the broader account team you will help customers identify the right Claude capabilities for their specific business objectives, working closely with them to provide best practices and guidance while supporting them as their usage (consumption & seat based) grows and evolves. Your role focuses on helping customers scale their usage effectively, implement change management strategies, optimize use cases, and maximize the value of their investment through expanded use cases across their organization. The insights you gather from your customers will directly inform our research priorities, product development, and go-to-market strategies — making you a key voice in shaping how we build and deliver ongoing value as a business. As one of our early CSMs in EMEA, you'll be a pioneer - helping to build regional processes, establishing new customer relationships, and representing Anthropic's brand in a high-growth mar