Change Management Lead Jobs

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: We are seeking a highly skilled End User Service Lead to manage frontline IT support and ensure seamless technology experiences for end users across the Jakarta location. This role is responsible for overseeing the day-to-day service operations, ensuring high-performance incident resolution, and driving continuous improvement initiatives. The successful candidate will lead a team of End User Service Engineers, implementing best practices in IT service management (ITSM), automation, and compliance while fostering a customer-centric support culture. What you'll be doing: Team Leadership & Line Management Lead and manage the End User Service team, providing mentorship, development opportunities, and performance oversight for EUS Engineers and Senior EUS Engineers. Set clear goals, expectations, and KPIs, ensuring alignment with IT service objectives. Conduct regular performance reviews, coaching engineers on technical skills, troubleshooting efficiency, and customer service effectiveness. Optimize workforce allocation, balancing ticket queue workload and proactive IT support initiat

About the Team OpenAI’s Forward Deployed Engineering (FDE) team turns research breakthroughs into production-grade systems. We embed deeply with customers to solve high-leverage problems and act as the delivery engine for our most complex large-scale engagements. We move quickly from prototype to production and surface reusable patterns that shape our platform. We operate at the intersection of deployment and development – working closely with OpenAI Research, Product and Partnerships. About the Role As a Technical Deployment Lead (TDL), you will define how OpenAI delivers complex systems to Semiconductor customers. You will own how solutions are scoped, built, shipped, and adopted across high-value engineering workflows such as RTL design, verification, and physical implementation. You’ll translate business outcomes into a technical plan, run day-to-day execution across FDEs, Researchers, and Customer Engineers, and partner with customer teams to ensure delivery supports their goals. You will focus on the semiconductor vertical to deploy next-generation AI capabilities. You will own delivery end-to-end: embedding with customers to map workflows and success criteria, ensuring components ship on time, and leading readiness and change management for adoption. You’ll track progress, manage dependencies, make sequencing decisions, and drive 0→1 prototypes through MVP and scale. You will also share field insights with Product and Research to guide roadmap and priorities. Success will be measured first and foremost by impact - deployments that deliver measurable value against customer goals, drive adoption, and become critical to their workflows. Additional measures of success include delivery reliability (milestones hit, low reopen/churn), operating leverage (patterns reused across deployments), judgment under pressure, and product impact (field signal that shifts roadmaps/architectures). This is a high-trust, high-autonomy role. Success requires deep technical project m

About Capco Capco, a Wipro company, is a global technology and management consultancy specializing in driving digital transformation within the financial services industry. Operating at the intersection of business and technology, Capco combines innovative thinking with deep industry expertise to deliver end-to-end, data-driven solutions for banking and payments, capital markets, wealth and asset management, insurance, and energy clients worldwide. With a client portfolio spanning more than 100 global organizations, Capco helps businesses accelerate digital initiatives and unlock value through technology innovation. Our expertise spans Digital Transformation, Data & Analytics, Business and Finance Transformation, Technology Modernization, and Change Management. We are committed to maintaining our agile, entrepreneurial culture while attracting and developing exceptional talent. About the Job As a Consultant / Senior Consultant, you will be playing a key role in the delivery of projects and working on client site to deliver large-scale change initiatives for leading clients across Financial Services and/or Insurance sectors. You will be responsible for analysis, design, and consulting support, as well as developing an understanding of our client’s strategic direction and issues. Fitting that description, you will also need to be supremely motivated person and able to work in a team where clients become colleagues too. Responsibilities Develop and evaluate procedures, controls, user requirements, and functional specifications to identify gaps between the current state and future state, and propose enhancements to current business processes, reports, and applications to optimize system effectiveness. Be the liaison between business and technical users and work to ensure project timelines and milestones are met. Responsible for delivering and managing projects, individuals workstreams, and communicating project statuses to senior management. Working on client site t

AI Business Consultant / Senior Consultant Location: London (Hybrid) | Practice Area: Business Consulting | Type: Permanent Help financial services organisations turn AI ambition into practical business transformation The Role Join Capco’s Business Consulting practice, supporting leading financial services organisations as they adopt and scale AI capabilities across their businesses. This role sits at the intersection of business transformation, AI enablement, and delivery consulting, helping clients identify practical opportunities to embed tools such as GPT, Copilot, and broader AI/ML solutions into day-to-day operations. You will work closely with stakeholders across business, operations, technology, risk, and compliance teams to support the delivery of AI-enabled transformation initiatives. The role combines elements of business consulting, change management, project delivery, and AI commercialisation, with a strong focus on helping organisations confidently and responsibly adopt emerging technologies through practical, human-led delivery. What You’ll Do Support financial services clients in identifying and delivering AI-enabled opportunities that improve operational efficiency, employee productivity, and business innovation using approved AI tools and practical automation where they add value. Partner with stakeholders to translate business challenges into practical AI use cases, supporting workshops, requirements gathering, delivery coordination, and implementation activities. Contribute to AI transformation initiatives across Banking & Payments, Capital Markets, Wealth & Asset Management , or Insurance, helping clients embed AI into workflows, operating models, and business processes. Work alongside cross-functional teams including product owners, engineers, data specialists, risk, and compliance teams to support the testing, validation, and rollout of AI-enabled solutions with human-in-the-loop review and appropriate controls. Deliver stakeholder eng

About the team OpenAI’s Forward Deployed Engineering (FDE) team turns research breakthroughs into production-grade systems. We embed deeply with customers to solve high-leverage problems and act as the delivery engine for our most complex large-scale engagements. We move quickly from prototype to production and surface reusable patterns that shape our platform. We operate at the intersection of deployment and development – working closely with OpenAI Research, Product and Partnerships. About the Role As a Technical Deployment Lead (TDL), you will define how OpenAI delivers complex systems to customers. You will own how they are built, shipped, and adopted. You’ll translate business outcomes into a technical plan, run day-to-day execution across FDEs, Researchers, and Customer Engineers, and partner with customer teams to ensure delivery supports their goals. You will own delivery end-to-end: embedding with customers to map workflows and success criteria, ensuring components ship on time, and leading readiness and change management for adoption. You’ll track progress, manage dependencies, make sequencing decisions, and drive 0→1 prototypes through MVP and scale. You will also share field insights with Product and Research to guide roadmap and priorities. Success will be measured first and foremost by impact - deployments that deliver measurable value against customer goals, drive adoption, and become critical to their workflows. Additional measures of success include delivery reliability (milestones hit, low reopen/churn), operating leverage (patterns reused across deployments), judgment under pressure, and product impact (field signal that shifts roadmaps/architectures). This is a high-trust, high-autonomy role. Success requires deep technical project management expertise, extreme ownership of outcomes, and an ability to immerse in customer workflows and partner with customer teams to solve complex engineering problems at pace. This role is based in NYC. We use a hy

About the team OpenAI’s Forward Deployed Engineering (FDE) team turns research breakthroughs into production-grade systems. We embed deeply with customers to solve high-leverage problems and act as the delivery engine for our most complex large-scale engagements. We move quickly from prototype to production and surface reusable patterns that shape our platform. We operate at the intersection of deployment and development – working closely with OpenAI Research, Product and Partnerships. About the Role As a Technical Deployment Lead (TDL), you will define how OpenAI delivers complex systems to customers. You will own how they are built, shipped, and adopted. You’ll translate business outcomes into a technical plan, run day-to-day execution across FDEs, Researchers, and Customer Engineers, and partner with customer teams to ensure delivery supports their goals. You will own delivery end-to-end: embedding with customers to map workflows and success criteria, ensuring components ship on time, and leading readiness and change management for adoption. You’ll track progress, manage dependencies, make sequencing decisions, and drive 0→1 prototypes through MVP and scale. You will also share field insights with Product and Research to guide roadmap and priorities. Success will be measured first and foremost by impact - deployments that deliver measurable value against customer goals, drive adoption, and become critical to their workflows. Additional measures of success include delivery reliability (milestones hit, low reopen/churn), operating leverage (patterns reused across deployments), judgment under pressure, and product impact (field signal that shifts roadmaps/architectures). This is a high-trust, high-autonomy role. Success requires deep technical project management expertise, extreme ownership of outcomes, and an ability to immerse in customer workflows and partner with customer teams to solve complex engineering problems at pace. This role is based in San Francisco. W

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic's Data Center Operations (DCO) team ensures compute fleet availability through hardware and IT operations. At our partner-operated sites, this role manages the interface between Anthropic and the strategic site operations partner performing day-to-day data hall work. As the site lead, you own site outcomes for your assigned sites including: deployment velocity, availability, and incident response. Rather than managing operations staff directly, you provide tactical direction, set priorities, and define the standards for the vendor's on-site teams, paired with performance oversight and ongoing operational assessment to ensure all operational commitments are met. You will define the operational processes, quality gates, and governance rhythms for partner-operated sites. Expect to build the playbook as much as you run it, not just at a site level, but defining and developing program improvements fleet-wide. What you’ll own Operational outcomes. Own site availability, deployment milestones, and repair turnaround, verified with independent data rather than vendor self-reporting. Vendor direction. Set daily and weekly priorities and lead the operating cadence, including standups and business reviews. Process definition. Author and improve procedures for deployment, break-fix, change management, security, and EHS compliance. Analyze operational trends and standardize lessons across the program. Performance management. Track vendor performance against SLAs and staffing commitments, driving corrective actions when necessary. Incident response and on-call. Participate in the incident escalation on-call rotation.

Implementation Lead, Physician Enterprise Why Translucent Healthcare providers drive $2.5 trillion in medical expenditures annually — and operate on razor-thin 2–5% margins. Despite these stakes, the finance teams behind these organizations are buried in spreadsheets, manual data pulls, and disconnected systems, spending more time finding and cleaning data than actually using it to make decisions. Translucent is changing that. We're building the agentic AI platform designed exclusively for healthcare finance — giving every finance team, department, service line their own arsenal of AI Agents that run 24/7, understand their specific data, business logic, and workflows. Founded in 2024 and backed by GV, NEA, FPV, and Virtue, we've already been deployed by healthcare organizations managing over $5 billion in combined revenue. The product-market fit is real, the problem is massive, and we're just getting started. About the role We're hiring a founding Technical Implementation Lead to own the technical delivery of Physician Enterprise everywhere it's deployed — a system of record for medical group performance, service-line economics, and physician compensation, used directly by Physician Enterprise CFO/FP&A and Compensation teams. This is a new discipline at Translucent: one person holding the full picture of a product across every account running it, rather than that expertise being rebuilt or fragmented account by account. You'll partner with an Account Owner on each account. They own the long-term relationship — client trust, change management, training, and long-term value realization. You own the implementation — requirements, scope, delivery, and quality — and you run the pod day-to-day. You're also a design partner to Product and Product Engineering as they build net-new capability for Physician Enterprise, since no one else holds as complete a picture of what's actually needed in the field. This is hands-on work: you'll be in requirements sessions, reviewing

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As Vanta's Lead People Business Partner for Post-Sales, you'll be the senior-most dedicated people partner to our SVP of Post-Sales and their leadership team across Account Management, Customer Success, and Support - acting as a trusted advisor and coach as we scale a world-class post-sales organization. This role is primarily focused on partnering with our Director+ leaders, though you may work with leaders at other levels as needs arise. Vanta's Post-Sales organization - spanning Account Management, Customer Success, and Support - is responsible for ensuring our customers realize ongoing value from Vanta, driving retention, expansion, and an excellent customer experience as we grow. In this role, you'll combine deep People Business Partner expertise with strong business acumen to help Post-Sales leaders build healthy, high-performing teams. You'll partner directly with leaders on org design, talent strategy, and change management, while also being hands-on with complex performance and employee relations matters - ensuring the function has the structure and support it needs to scale. What you’ll do as a Lead People Business Partner, Post Sales at Vanta: Serve as a trusted thought partner, consultant, and coach to the SVP of Post-Sales and their leaders across Account Management, Customer Success, and Support Serve as the primary point of contact for Director+ leaders across the global Post-Sales organization Lead headcount planning for the Post-Sales org in partnership with Finance, RevOps, and Recruiting - from business justification through execution Provide guidance and thought leadership on performance management, change m

Roles & Responsibilities:- Planning Facilitates roadmap meetings. Ensures the business commit happens with proper coordination across teams and scope is well understood. Derives functional specs and provides a solution Architecture based on PRD. Ensures a proper project plan is available for all major features. Presentation to all Stakeholders. Planning and administering both projects and the overall program. Escalation point for any program. Execution Owns the overall execution plan that is derived from individual team plans. Ensure that teams follow the agreed process and guidelines. Status communication to all stakeholders.(Business & Engineering). Change Management. RISK management. Ensures that deliverables meet the quality standards set. Responsible for all cross team communications. Guides the team on best practices and processes. Maintains the KPI Metrics @ division and Program Level. Closure Lessons Learned are documented and applied in further programs. Contracts are formally closed and conduct necessary meetings to check and communicate that the key tenets of the project are met or not. Transfer of Deliverable s to customer and support functions. Desired Skills and Experience:- 6-8 years of technical program management experience. Deep hands-on technical expertise & systems knowledge. Excellent understanding ofprocessing platforms and queues Must have exposure to leading product development within a high growth environment Ability to lead cross functional teams of developers, designers, DevOps engineers. A proven track record of delivering initiatives from conception through completion on time, within budget and on or beyond scope. Requirement gathering, definition, and documentation experience & manage release schedules Ability to communicate effectively at all levels with executives and technical teams. Ability to handle multiple priorities in a fast-paced environment & deep&nbsp

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary We are seeking a transformational leader to drive a multi-year initiative to consolidate provider data into a trusted enterprise source of truth. The Lead Director, Network Platform Solutions will own the strategy and execution of QNXT Medicaid provider data migration, platform standardization, and operational transition while ensuring stability of the existing provider data platform. The Lead Director will oversee the work required for migration, including profiling, mapping, transformation, remediation, validation, reconciliation, and cutover. This individual will partner with the enterprise Provider Data Governance team to apply established standards and resolve migration-specific data decisions. A strong candidate will have demonstrated success with large scale system migrations, strong data transformation expertise, cross-functional leadership experience, executive influence, and change management experience. Key Responsibilities Transformation and Migration Leadership Establish migration controls and success measures while managing risks, dependencies, critical decisions, and executive reporting. Data Readiness and Governance Partnership Identify and resolve duplicates, conflicting values, incomplete records, and other data conditions that could affect migration or downstream

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic's Security Governance, Risk, and Compliance (GRC) team is the connective tissue that holds the company accountable to its security and control commitments. We translate regulatory, customer, and voluntary obligations into controls that teams act on, and give leadership a bird's-eye view of how well we're meeting them. We're building toward continuous assurance, to challenge and evidence the performance of controls continuously rather than through periodic audits. As Anthropic scales to meet public-company standards, the Sarbanes-Oxley (SOX) control environment over our technology stack is one of the most consequential things this team owns. As part of Security GRC's technical controls assurance function, you will be the voice on what the IT general controls must achieve to support SOX 404 compliance. In partnership with Internal Audit, you will define control requirements and acceptance criteria for the in-scope engineering systems and infrastructure that underpin financial reporting. You will pair with engineering as they design and implement against those requirements, and validate that what ships actually meets the bar before Internal Audit and our external auditors test it. You are the product owner for control design methodology and continuous control monitoring, initially around ITGCs, but extending into other areas of security and compliance to drive visibility where and when we need it. Key responsibilities Define control requirements and acceptance criteria across the core ITGC domains of logical access, change management, computer operations, and program development for SOX in-scope systems, in

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. Are you a digital transformation leader ready to architect the AI-driven future of the Energy sector? This is not a standard process optimization role. We are looking for a Lead Value Engineer to own customer success and drive high-stakes SaaS and AI adoption across top-tier O&G enterprise accounts. You will serve as the strategic bridge—translating complex business needs into technical strategy. As a trusted advisor to C-suite executives (COO, CFO, CTO), you will blend deep operational Oil & Gas DNA with elite management consulting and an AI-first mindset to realize maximum customer value. This role is located in New York City (Hybrid) OR Greater Houston Area (Remote) The work you’ll do: Value Selling & Realization: Map how the Celonis platform accelerates and underpins the customer’s enterprise AI strategy. Take end-to-end accountability for massive ROI targets. Craft board-level executive narratives and lead complex, multi-workstream value workshops. Stakeholder Management: Execute C-level orchestration, cultivating powerful executive sponsorship across the C-suite. Drive lasting adoption by co-owning enterprise-wide change management and building advanced CoE operating models for total self-sufficiency. Program

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As a Change Control Engineer in FE Central Quality at Micron Technology, Inc., you will be responsible for implementing and executing Change Control systems and business processes for all Micron Fabs. In this position, you will be the Subject Matter Expert (SME) to drive network alignment and continuous improvement of Change Control system and practices at Micron; establish global relationships and support Change Control teams worldwide. You will work with Frontend Fabs and other central teams (Smart MFG AI, Operation Central Team, CPIE, Technology Development and IT) to help coordinate implementation of Change Control systems across multiple facilities internationally. This role requires strong communication, multi-functional coordination, and the ability to influence global practices for continuous improvement. Responsibilities and Tasks Responsibilities include but are not limited to: Lead and Support Strategic Change Management initiatives Lead and support global alignment of processes and continuous improvement efforts. Lead SWAT activities and refine the SWAT charter to ensure scope and discussions address global and business needs, while maintaining effective communication with all stakeholders and leadership. Collaborate with subject matter experts (SMEs) to identify process gaps and implement Best Known Methods (BKMs). Collect, analyze, and evaluate data requests; establish trackable follow-up actions, monitor timelines, and as

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As a Change Control Engineer in FE Central Quality at Micron Technology, Inc., you will be responsible for implementing and executing Change Control systems and business processes for all Micron Fabs. In this position, you will be the Subject Matter Expert (SME) to drive network alignment and continuous improvement of Change Control system and practices at Micron; establish global relationships and support Change Control teams worldwide. You will work with Frontend Fabs and other central teams (Smart MFG AI, Operation Central Team, CPIE, Technology Development and IT) to help coordinate implementation of Change Control systems across multiple facilities internationally. This role requires strong communication, multi-functional coordination, and the ability to influence global practices for continuous improvement. Responsibilities and Tasks Responsibilities include but are not limited to: Lead and Support Strategic Change Management initiatives Lead and support global alignment of processes and continuous improvement efforts. Lead SWAT activities and refine the SWAT charter to ensure scope and discussions address global and business needs, while maintaining effective communication with all stakeholders and leadership. Collaborate with subject matter experts (SMEs) to identify process gaps and implement Best Known Methods (BKMs). Collect, analyze, and evaluate data requests; establish trackable follow-up