Change Management Lead Jobs

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. At Toast, we are committed to empowering our customers by providing the technology, resources, and community they need to thrive. While our roots are in food service, we are rapidly expanding into adjacent markets and international territories. Our mission is to build a world-class publishing and configuration platform that supports the diverse needs of all Toast customers, regardless of their industry or location. As a member of the Configuration Platform team, you will be at the heart of Toast’s most critical infrastructure. We are the high-concurrency engine powering live system updates across the entire Toast ecosystem. Whether it’s a menu change in Ireland or a pricing update for a 100 location enterprise, it all flows through our systems. We empower our customers with the ability to transform their operations in real-time with consistency and reliability Why this team? Scale and Resiliency: We are the highest-trafficked service at Toast. Our platform is mission-critical to core operations like ordering and business management; if we aren't performing, the business stops. Expanding the Vision: We are advancing a sophisticated change management vision. We give customers the confidence and precision tools they need to manage complex configurations and run their global businesses with ease. Platform Enablement: Beyond serving end-users, we are an ever-evolving internal platform. We aim to empower other Toast engineering teams to build, deploy, and scale their own features quickly on top of our robust architecture. Future-Proofing: As our customer base grows at a phenomenal rate, we are re-architecting our infrastructure to handle increasing technical complexity and global scale. About this roll * (Responsibilities) Serve as the technical lead for the Config Platform t

Work Flexibility: Hybrid What You Will Do / Roles & Responsibilities As a member of the Global Product Engineering team you will gain in depth knowledge about Stryker’s Trauma & Extremities portfolio. You will learn how Bone Plates & Screws, External Fixators, Surgical Instruments and many other products improve people’s life. Together we are responsible for over 50'000 articles. We count on you to maintain and improve our high standard in design specification and performance. You ensure compliance with applicable regulatory and quality requirements, including FDA, EU MDR, ISO 13485, and internal standards, by driving design change management activities, support regulatory submissions, and serving as a subject matter expert during internal and external audits. In your field of responsibility, you will make sure that design requirements are met as well as apply the design change process and identify technical solutions in this context. You oversee the continuous improvement projects for existing products in our group, create and manage project plans, assign and follow up on work packages. You participate in and at times lead cross functional teams to perform design related Non-Conformities(NC), Corrective- and Preventive-Actions(CAPA). Your role will include frequent contact with other teams such as the international Regulatory Affairs, Tech. Publications, Design Quality or Marketing to address design related questions for international registrations and creations of technical files required for the implementation of EU-MDR requirements. Drive value improvement, design optimization, and continuous improvement initiatives to enhance product performance, quality, compliance, and cost effectiveness. What You Need <

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe’s Financial Crimes Compliance Risk Oversight (FinCRO) team is looking for a U.S. Regulatory Compliance Lead for our Banking-as-a-Service (BaaS) business. You’ll own second-line oversight of Stripe’s U.S. BaaS products and bank-fintech partnerships. The work is practical and cross-functional: turn federal and state requirements and supervisory expectations into clear policies, controls, monitoring, evidence, and ownership. What you’ll do This role is focused on U.S. BaaS regulation. You’ll work across sponsor-bank and fintech responsibility mapping; BSA/AML and sanctions; consumer protection and fair lending; deposits and FDIC insurance representations; privacy, cybersecurity, incident response, and third-party risk; complaints and disputes; payment network and ACH rules; state money transmission and lending requirements; and regulatory exams, remediation, and change management. Responsibilities Own the second-line compliance framework for Stripe’s U.S. BaaS products (i.e., Capital, Issuing, and Treasury) and bank-fintech partnerships. Make sure responsibilities are clear across Stripe, sponsor banks, program managers, processors, and other partners. Turn U.S. federal and state laws, guidance, enforcement actions, and supervisory expectations into practical policies, product requirements, controls, procedures, evidence standards, and monitoring. Set and oversee controls for BSA/AML, customer identification and verification, custome

Strata Information Group (SIG) is a trusted leader in higher ‑ education technology consulting, supporting colleges and universities with ERP/SIS modernization, digital transformation, CRM, cybersecurity, and strategic advisory services. As a long ‑ standing and deeply embedded partner within the higher ‑ education sector, SIG brings together technical depth, operational insight, and a culture rooted in integrity, collaboration, and exceptional client service. Our heritage is built on hands ‑ on expertise, genuine relationships, and a commitment to delivering value with humility and excellence—values that continue to define us as we scale. Position Overview Imagine shaping the future of higher education with your project management expertise focused on ERP and Student Information System (SIS) initiatives. We have an exciting opening for a strategic-thinking Project Manager ready to join our trailblazing team. Dive into a world of innovation where your skills drive tech-enabled projects that empower colleges and universities nationwide. At SIG, you’ll be part of a dynamic remote organization, collaborating with clients across the country and making a tangible impact. Ready for a journey that takes you places? Your path to making a difference starts here. Join us in our mission to solve problems and enable educational institutions to flourish. This is a remote position; qualified candidates must live and be eligible to work in the USA. Some travel is required. Responsibilities of the Project Manager: Provide overall leadership for ERP/SIS projects Track and report on project budget Establish a project plan that is suitable for the size and scope of each assigned project Schedule and manage SIG resources assigned to projects; collaborate with the Resource Manager Work with the client to ensure appropriate client resources are assigned to the project; manage all implementation teams Provide advisory services to support change management for the organization

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role As a Technical Program Manager for Security, you'll drive execution of high-stakes programs that span security engineering, infrastructure, and cross-functional teams across Anthropic. You'll be responsible for the strategy, planning, and execution of technical security programs that enable Anthropic to meet its Responsible Scaling Policy (RSP) commitments while building towards a security posture that scales with our rapid growth. This role sits at the intersection of Security Engineering, Security Compliance, Infrastructure, Product, Research, Policy, and more. This role demands someone who thrives in ambiguity, makes well-reasoned decisions under pressure, and can translate complex security requirements into executable programs with compressed timelines. Responsibilities: Own end-to-end security program execution for RSP security readiness – Drive security workstreams from requirements interpretation through implementation, coordinating across Security Engineering, Infrastructure, Research, and Compliance teams to ensure we meet RSP commitments on aggressive timelines Coordinate complex multi-team deployments – Manage security control rollouts and migrations, like endpoint hardening and egress reduction that require careful change management across engineering organizations Make real-time technical trade-off decisions – Balance competing constraints between security controls, research velocity, and operational feasibility during fast-moving program cycles Build program structure for emerging security domains – Create program charters, establish roles and timelines, develop communication strategies, and define success

Principal Business Analyst / Project Manager Location: Hong Kong | Practice Area: Capital Markets | Type: Permanent Lead complex transformation, connect business and technology, and deliver meaningful change across Capital Markets. The Role At Capco, we are looking for an experienced Principal Business Analyst / Project Manager to lead a significant application replacement programme within Corporate & Institutional Banking (CIB). This role combines project leadership, detailed business and data analysis, and stakeholder engagement. You will lead a team of Business Analysts, oversee the replacement of legacy applications, and ensure that business requirements, technical solutions, and project delivery remain aligned. Working closely with senior business leaders, technology teams, and delivery stakeholders, you will translate complex data and legacy technology into clear business insights, actionable requirements, and practical solutions. What You’ll Do Lead Project Delivery: Own the planning, execution, governance, and change management of a C&IB application replacement project, ensuring effective coordination of deliverables, risks, dependencies, and stakeholders. Manage and Develop Business Analysts: Lead a team of Business Analysts, providing direction, coaching, and quality oversight while remaining actively involved in detailed analysis and problem-solving. Drive Detailed Data and Systems Analysis: Investigate complex data structures, legacy applications, and system behaviours, translating technical findings into meaningful business requirements and operational insights. Bridge Business and Technology: Map business processes, assess application architecture, and facilitate communication between business stakeholders, technical teams, and solution architects to support effective decision-making. Engage Senior Stakeholders: Build trusted relationships with Heads of Department and senior stakeholders, communicating project progress, risks, recommendations,

Healthcare is complex. We’re here to change that. RVO Health is a health technology company on a mission to make health easier to navigate, more accessible, and more affordable for everyone. Here, you'll help over 40 million people every month, with a team that genuinely cares about the work and each other. AT A GLANCE We are looking for a strategic and experienced Associate Director, Client Operations to lead the relationship with one of our key Quit for Life accounts, while also leading and developing part of the Client Management team within our State Quit Services organization. This role sits at the intersection of senior client leadership and people management — owning the health, growth, and retention of one of our key accounts while building the capability and career growth of the team supporting our broader State Quit for Life portfolio. This role works closely with our product, engineering, billing, evaluation, and reporting teams, and represents Client Services in cross-functional and executive-level conversations about account strategy, escalations, and growth. We're looking for a leader who is highly detail-oriented, thrives under deadline pressure, brings sound judgment to ambiguous or high-stakes situations, and has a genuine passion for public health. This is an ideal position for a candidate who wants to combine hands-on ownership of a key client with the opportunity to coach and grow a team, and who is passionate about furthering the work of tobacco and nicotine cessation. Where You'll Be Preferred locations: Florida, North Carolina, & Georgia What You’ll Do Client Management Leadership Act as the client's internal advocate, building strong cross-functional partnerships to ensure satisfaction, retention, and delivery excellence Serve as the senior relationship owner and primary escalation point for our largest State Quitline account, building trusted, executive-level relationships with state stakeholders Provide strategic consultative guidance o

Location: Hong Kong | Practice Area: Capital Markets | Type: Permanent Shape the future of fund finance by delivering technology transformation for a leading global financial institution. The Role At Capco, we are looking for a Fund Finance Subject Matter Expert (SME) with Business Analysis and Project Management experience to support a major technology modernisation programme for a Tier 1 global bank. This is an opportunity to combine your knowledge of fund finance, lending structures and financial services technology to help modernise critical banking capabilities. You will work closely with business and technology stakeholders to translate complex fund finance requirements into practical solutions, support project delivery and contribute to the successful implementation of modernised systems and processes. What You’ll Do Lead business analysis and project management activities within a fund finance technology modernisation programme for a Tier 1 global bank. Collaborate with business, technology, risk and operations teams to understand requirements, identify opportunities for improvement and define effective solutions. Analyse fund finance products, lending structures and operational processes to support technology design and implementation. Facilitate stakeholder workshops, document business requirements and support testing, implementation and change management activities. Coordinate project deliverables, manage dependencies and risks, and communicate progress to stakeholders across international teams. What We’re Looking For Experience as a Business Analyst, Project Manager or in a combined role, with specialist knowledge of fund finance, fund lending or related financial services products. Understanding of fund finance structures, including investor recourse, subscription finance facilities, NAV-based lending and asset recourse facilities. Ability to translate complex financial products, business processes and regulatory requirements into clear, actionable tec

About Kasa Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations. Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences. Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities — and if anything comes up, our on-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt. This is a remote position open to candidates based in and authorized to work in the United States. The Role Kasa is seeking a Program Associate to help operationalize the projects that keep our hospitality operations running well and improving. You're a generalist at heart, someone who loves trying new things and learning on the fly, and this role rewards exactly that: you'll flex across a wide range of work, from overhauling an SOP, to project managing a launch alongside the launch team, to helping scope product and tooling improvements with the teams who build them. Change management is at the center of this role. Most of what you deliver will change how a team already works. You'll own the rollout, the adoption, and the follow-through. You'll partner closely with program leads, portfolio teams, and Product. That means reading detailed product specs and user guides, then pulling out what actually matters for each operational role. A Support Specialist and a

About the Job: LaunchDarkly is seeking a Sr. Director, GTM Systems to build and lead an autonomous GTM Systems function within Revenue Operations & Enablement. This role will own the vision, architecture, development, product management, operations, and continuous improvement of the systems supporting Sales, Marketing, Customer Success, and Revenue Operations. The GTM Systems foundation is a critical priority. This leader will establish reliable account and contact data structures, simplify a complex technology landscape, and create intuitive experiences that help teams work efficiently across the customer lifecycle. The role will oversee the full lifecycle of GTM systems, from strategy and architecture through delivery, adoption, governance, and retirement. This position will report to the VP, Revenue Operations. Responsibilities: Define and execute the vision, strategy, architecture, operating model, roadmap, and success metrics for GTM Systems. Own the full GTM Systems portfolio, including architecture, development, administration, product and project management, integrations, data, governance, and change management. Rebuild the GTM data foundation by establishing scalable account hierarchies, consistent account and contact lifecycles, ownership and handoff processes, lead and contact routing, enrichment, and do-not-contact governance. Establish data quality standards, instrumentation, monitoring, and governance for Salesforce and connected systems. Rationalize a GTM technology landscape by reducing redundancy, improving utilization of strategic platforms, and defining a long-term ecosystem roadmap. Own strategy and governance for Salesforce, Gong, Marketo, LeanData, and the broader GTM application ecosystem, including integrations, vendor management, lifecycle planning, and tool retirement. Lead end-to-end product and technical delivery, from discovery and requirements through solution design, development, testing, release, adoption, and continuous improveme

Phantom Works Experienced Industrial Engineer Company: The Boeing Company The Boeing Defense, Space & Security (BDS) Phantom Works team is seeking an Experienced Industrial Engineer located in Berkeley, MO . Who We Are: At Boeing St. Louis, we are leaders in aerospace innovation, dedicated to shaping the future of flight. Our facility serves as a hub for advanced manufacturing, where we design and produce cutting-edge military products that are vital to national defense. We take pride in our commitment to quality, safety, and sustainability. We want you to join our team and enhance our production processes and systems. Position Overview: As an Industrial Engineer, you will apply industrial engineering concepts and techniques to optimize products, processes, and services in alignment with program requirements. You will develop plant layouts, capacity plans, and workflows while evaluating new technologies for integration into production and service operations. Key Responsibilities Design, maintain, and optimize production systems by integrating design, supply base, facilities, equipment, and personnel. Conduct workflow design and analysis to enhance operational efficiency and improve quality. Develop models, databases, and spreadsheets to analyze data, providing summary analysis and metrics for leadership consultation. Research, design, and implement processes and tools to enhance schedule performance, reduce costs, and improve quality. Standardize assembly practices. Prepare operations plans, including budgeting, capacity analysis, and production change management to meet technical goals.

About the position As an Associate Professional Services Consultant (PSC), you will help on implementation projects for a diverse range of customers, deliver specific tasks as part of our Managed Services, facilitate trainings and workshops, optimize and configure Showpad based on customer-specific business goals, position strategy and gather technical requirements. This is an excellent opportunity if you are early in your career and looking to develop skills in a dynamic and supportive environment. As a PSC, you will demonstrate expertise in 3 key areas: Consultancy The ability to run discovery meetings and advise on best practices that align with customer business goals. Technical Expertise PSCs are experts about everything Showpad. In addition to mastering the Showpad eOS, you will also develop expertise around other systems we integrate with and complement (CRM, SSO, CMS, etc) or internal tools we utilize to deliver fast and at scale. Training and Change Management A successful launch is key to driving business results. You will ensure customer Training and Change Management teams are equipped with the knowledge and tools for a flawless rollout to their end-users. Successful customers are our number one priority. As a PSC, you will directly affect our customer’s success. Key Responsibilities Deliver on a portfolio of software implementation projects or tasks Facilitate and lead sessions with customers and provide recommendations based on best practices Deliver on schedule and with the highest customer satisfaction Work closely with Support and the rest of the PS team in resolving product-related implementation issues Manage internal and external communications related to the project Respond to internal and customer requests in a timely, organized fashion Capture and document project best practices and lessons learned Responsible for achieving billable utilization targets Skills we are looking for Ambition to build a career in Professional Services within SaaS Te

A Career with Point72's Human Capital Team As an HR Team, our mission is to be trusted business partners and advisors within the Point72 community, committed to driving a distinctive culture that values collaboration, innovation, and adaptive performance. We are a group of professionals who prioritize business context while listening to all sides, across teams and levels, with empathy. We strive to be commercial and innovative, focused on deeply understanding the nuances of global and business unit dynamics and seeking unconventional ways of approaching our relationships with our people. What you'll do Partner with business leaders to develop and implement people strategies that align talent, performance, and organizational design to business objectives Advise leadership on performance, leadership development, and succession planning Support the execution of firmwide talent initiatives by coordinating implementation plans, monitoring outcomes, and refining approaches as needed. Analyze HR data and reporting to generate insights, present findings to business leaders, and recommend data-driven actions Assess complex employee relations and people-risk scenarios, applying sound judgment to protect the business and its people Lead cross-functional projects and change management efforts to implement organizational change with clarity and speed Partner with HR colleagues and business stakeholders across multiple geographies to ensure consistent execution and local relevance Coach managers to strengthen leadership capability, drive accountability, and build high-performing teams Execute day-to-day HR operations for your client groups, including workforce planning, reporting, communication, and escalation management What's required 7+ years of HR business partner experience working in a fast-paced environment Demonstrated experience with HR reporting and analytics to generate insights, present findings to the business, and track and disseminate key HR data Demonstrated proje

Become a part of our caring community The Senior Process Improvement Professional analyzes and measures the effectiveness of existing business processes and develops sustainable, repeatable and quantifiable business process improvements. The Senior Process Improvement Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. The Humana Pharmacy Benefits Management (PBM) Strategy Enablement team partners with PBM teams to improve processes that will help our members improve their lives through better health outcomes. This role, within the Process Improvement (PI) team of Strategy Enablement, will work closely with PBM leaders, as well as key partners in leading and delivering on initiatives and process capabilities that enable improved effectiveness, efficiency, and experiences (member, provider and associate). The Senior Process Improvement Professional: Researches best business practices within and outside the organization to establish benchmark data. Defines and leads business improvement projects aligned with business strategies and operational priorities. Collects and analyzes process data to initiate, develop and recommend business practices and procedures that focus on member experience, increased productivity and efficiency and reduced cost. Determines how new information technologies can support re-engineering business processes. May specialize in one or more of the following areas: benchmarking, business process analysis and re-engineering, change management and measurement, and/or process-driven systems requirements. Begins to influence department's strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is perf

This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. The Senior HR Manager will partner closely with business and HR leaders to translate business priorities into effective people strategies. The role will focus on strengthening leadership and manager capability, employee engagement, talent and succession planning, organizational effectiveness, change management, and workforce alignment. This individual will serve as a trusted advisor to leadership while partnering across HR and Centers of Expertise to ensure people programs and practices are effectively implemented and support both business performance and organizational health. What you'll be doing: Drives overall implementation of plans and strategies, continually monitors effectiveness Consults with management on a variety of HR and business related issues, both strategically and operationally Continually assesses the effectiveness of the organization’s business model and organization dynamics and leads efforts to realign/refocus as needed Drives organization wide talent planning initiatives (in p