Client Implementation Manager Jobs

Opportunity Overview: As a member of the Solutions Configuration Management team you will be contributing to the analysis, documentation, implementation and maintenance of the configurations needed to enable Cohere Health solutions to meet the needs of our customers. You’ll work closely with members of the Product, Engineering, Implementation, and Testing teams to scope, document, implement and deliver configuration items (CIs) needed to meet the requirements as part of the implementation and maintenance of our solutions. What you’ll do: Own the execution of configuration deliverables for assigned projects, including client implementations and launches Analyze requirements and translate them into scalable configuration solutions Create and maintain clear documentation, including configuration specifications and standard operating procedures Collaborate with Product, Engineering, Implementation, and Testing teams to ensure configurations meet client and system requirements Validate and troubleshoot configurations in partnership with QA and testing teams Manage configuration items (CIs) throughout their lifecycle, ensuring timely and accurate delivery Required Qualifications: Must-haves 2+ years of professional experience in a Configuration role Hands-on experience working with structured data formats (JSON, XML) Familiarity with APIs Experience troubleshooting configuration issues in production or pre-production environments Experience working with ticketing systems (Jira, ServiceNow, etc.) Strong written and verbal communication skills in English, with the ability to clearly document technical configurations and decisions Experience with project management Experience with data exchange/transformation and/or integration/interoperability analysis and implementation Proven experience in Excel, including advanced functions and data analysis Knowledge of version control systems Knowledge of configuration management tools Self-starter, able to work independently, able to

Citi's Investor Services Technology group is seeking an exceptional Software Engineer to join as a hands-on technical leader building the Investor Services Workbench (ISW) — Citi's unified platform for client onboarding, lifecycle management, operational workflow orchestration, and real-time business activity visibility across Custody, Fund Services, and Securities Finance. This is an E ngineering role first . The right candidate uses AI-assisted development tools to write production ready code and ships features on a continuous cadence. You will be embedded within ISW delivery squads, contributing directly to backend services, workflow engines, API layers, and client-facing features, while also serving as a domain authority who ensures the platform is built on a sound understanding of Custody and Fund Services operations. You will collaborate closely with product owners, UX engineers, data architects, and operations SMEs. Your code, your reviews, and your domain knowledge will directly shape how institutional clients and Citi operations teams experience the Workbench. Responsibilities: Hands-On Feature Delivery Design, develop, test, and ship production-quality features across the ISW backend (Java/Spring Boot) and frontend (React/TypeScript) — contributing to every sprint with meaningful, reviewed, merged code. AI-Augmented Development Use AI pair-programming tools (GitHub Copilot, Cursor, Claude) as a first-class part of your daily workflow — for code generation, test synthesis, refactoring, documentation, and API design acceleration. Champion adoption across squads. Domain Translation Apply deep Custody and Fund Services domain knowledge to translate business requirements into technically precise, implementation-ready specifications —

Curious Minds. Bold Ideas. Extraordinary Impact . We're transforming financial services through bold innovation and relentless execution. You bring the ideas and drive. We'll build what's next — together. Job Summary As a Project Manager, you will be part of a high-performing professional services team focused on evaluating how the nCino product can best meet our European clients’ needs and working with the Implementation Consultant to oversee the application of a seven-step implementation process with nCino bank and credit union customers. Responsibilities: Execute strategic vision and adoption of nCino across financial institutions by engaging stakeholders at all levels. Foster strong relationships and ensure alignment with organizational goals for project success. Take full ownership of the project/program timeline, proactively addressing risks and dependencies. Implement strategies to keep deliverables on track and ensure timely completion of milestones. Leads cross-functional teams using Agile methodologies, ensuring efficient delivery of projects by facilitating sprint planning, daily stand-ups, retrospectives, and ensuring continuous improvement throughout the development lifecycle. Oversees large-scale implementations by managing multiple workstreams, ensuring alignment across teams, mitigating risks, and maintaining project timelines to deliver successful, integrated solutions on time and within budget Manages stakeholder relationships by ensuring clear communication, expectations alignment, and regular updates; oversees resource allocation to optimize team performance and capacity; tracks budget and burn rates to ensure projects stay within financial constraints; and monitors key performance indicators (KPIs) and business value metrics (BVMs) to assess progress, drive decision-making, and ensure delivery of high-impact outcomes Independently handle project escalations, maintaining momentum and customer satisfactio

About Eve Eve is redefining legal technology for plaintiff law firms, and we're building the team that will take us there. We help firms handle more cases, recover more for clients, and grow with AI that works across every stage of a case, from intake through resolution. The next generation of great plaintiff firms will be AI-Native, and Eve is how they get there. But what makes Eve different isn't just the product. It's how we build it. If you're someone who takes ownership, stays curious, and wants to build AI that's already changing how law is practiced, this is where you belong. Product-market fit: Eve is trusted by over 1000+ law firms, and we’re growing fast. Backed by top investors: We’ve raised over $160M from world-class partners including Spark Capital, Andreessen Horowitz(A16z), Menlo Ventures, and Lightspeed. Built by a world-class team: Engineers, designers, and operators from places like Scale, Meta, Airbnb, Cruise, Square, Rubrik, and Lyft are building Eve from the ground up. AI-Native from day one: We’re on the bleeding edge of AI, collaborating directly with teams at OpenAI and Anthropic to build best-in-class AI workflows tailored for legal work. Explosive growth: We are growing 2X revenue Quarter over Quarter. About This Role: Eve Legal is a Series B legal AI platform reinventing how plaintiff law firms run their practice. As the dedicated enablement manager for our Customer Success and Solutions Engineering team, you'll build the skill and technical knowledge programs specific to CS and SE from the ground up, own technical launch and implementation readiness across the team, and build the muscle this team needs to turn strong customer relationships into real expansion and upsell within the book we already have. The CS and SE teams are not support functions, but rather a growth engine, and you'll be the person who makes sure the team can spot whitespace, build a credible business case, and walk into an expansion conversation with confid

WHO WE ARE Edmentum is a dynamic educator and student-focused company dedicated to tech-enabled learning solutions. Our goal is to ensure that all students have access to flexible learning environments and educators have the tools they need to support their students. We are on a mission to create innovative, proven learning technology, partnering with educators to ignite student potential. We are a Remote First organization with a strong commitment to excellence, innovation, and customer satisfaction. What You'll Do Picture a whole state rolling out a new learning program at once, with every district, educator, and student ready on day one. As our State Implementations Director, you'll make that happen. You'll be the trusted partner and go-to lead for state education agency clients. You'll turn state goals into programs that deliver, and you'll bring together teams from across Edmentum to make sure every commitment is met and every district succeeds. If you do your best work leading through influence and bringing order to complex, high-stakes programs, this role is for you. In this role you will: Own statewide program delivery from planning and launch through adoption and renewal, turning state priorities into clear plans, milestones, and measures of success. Serve as the trusted relationship lead for state education leaders, building partnerships through transparency, responsiveness, and consistent delivery. Bring product, technology, data, training, operations, and support teams together around coordinated execution and clear governance. Design scalable district onboarding approaches that meet each district where it is, and make sure integrations, rostering, data exchange, and security are ready to go. Partner with states to define success measures and reporting, and lead training and change-management strategies that keep adoption going. Anticipate risks and dependencies before they become issues, and find new ways to improve quality, scalability, and client sati

The Position Cleo is looking for a Customer Success Associate that will work directly with existing customers and the CSM team to ensure a smooth onboarding, implementation, and renewal process. This intelligent, empathic, and high energy individual will hold responsibility within the CSM team who serve as the primary customer facing resource for all new and existing customers. Superb ability to interface with Customers, Sales, Services, Support, and Products Team is required. What You Will Be Doing Uphold Cleo’s Customer Success strategy and processes Adopt existing, and develop new, methodologies and best practices Own day-to-day interactions between Cleo and a subset of customers through 1:1 and 1:many tech touch communications Manage and facilitate cross-sell/upsell opportunities sourced within the broader Customer Experience organization. Analyze and report on customer usage data, adoption, and project status Oversee customer lifecycle processes/touch points and take clients on an optimal customer journey Drive the customer escalation process Develop ways for Customer Success to deeply understand our customers’ objectives Escalate issues appropriately to Services, Support, Product, etc. Keep accurate records, including documented customer service actions and discussions. Ensure that 100% of interactions are accurately recorded and follow ups scheduled Requirements 3-4 years working at an Enterprise Software and/or SaaS Company in a Customer Success, technical account management or a related field Strong written and verbal communications ability Proven ability to work in an environment with limited processes Experience with Open-Source solutions Experience working in a company selling applications, middleware, database, data warehouse, data integration technology or big/fast data technologies Experience with annual subscription offerings Cleo is an equal opportunity employer. All qualified applicants will receive consideration for employment withou

Professional Services Senior Project Manager (German Speaking) Location: Germany (Remote) Department: Professional Services (PS) Language Requirements: German Speaking. About the Job Rubrik Professional Services is looking for a high-energy, strategic, and results-driven Senior Project Manager to lead complex, enterprise customer implementations and help shape the future of our delivery practice. In this role, you will be customer-facing, acting as a trusted advisor to ensure deployment success, business value realisation, and operational efficiency. You will own high-stakes client engagements end-to-end, bringing deep project management expertise to solve problems on the ground and drive customer outcomes with minimal oversight. About You As a Senior Project Manager in our PS Organisation, you will drive impact primarily through hands-on delivery excellence, leadership, and practice enablement. 1. Client Delivery Excellence ● Drive Complex Engagements: Lead end-to-end delivery of complex, concurrent, enterprise-level customer projects from kickoff to sign-off within fast-paced environments. ● Scope & Milestone Management: Prepare enterprise customers for deployment, establish clear success criteria, track deliverables, set targets, manage resources, and ensure project execution adheres to deadlines and budgets. ● Risk & Issue Governance: Proactively identify, track, and mitigate project risks and technical dependencies, resolving issues autonomously before they escalate. ● Stakeholder Alignment: Serve as the single point of contact and escalation owner for customer executives, cross-functional internal teams (Engineering, Customer Support, Sales), and third- party partners. ● Quality & Performance: Execute quality control throughout project lifecycles to ensure deliverables meet or exceed Rubrik's standards and customer business objectives. 2. PMO & Process Optimisation ● Partner with PS leader

Onbe, a fast-growing FinTech, bringing innovation to a rapidly growing global marketplace, stands for “on behalf.” Because that’s exactly how we work: on behalf of our clients, as their comprehensive payments partner. We transform the way payments are imagined — as an opportunity for innovation, a source of insight to customers, and a way to connect with partners around the globe! Job Summary: The Product Manager is a cornerstone of our product success, responsible for shaping and implementing Onbe's product strategy, enabling teams, and delivering maximum value to our customers. Collaborating with internal and external stakeholders, you will serve as the expert for your product – setting product vision, guiding products from ideation to implementation, and managing the portfolio through its lifecycle. Your responsibilities include listening to the market and developing compelling business cases, articulating business requirements, working closely with engineering to deliver and ensuring the product’s successful launch, while providing ongoing support to internal teams, beta clients, and sales and account executives. This role is hybrid that will work onsite 2 days per week at one of our locations: Chicago, Philadelphia or Dallas metro areas. Occasional travel may be required as part of this role. Key Responsibilities Strategic Product Management • Define and communicate the product vision, strategy, and roadmap in alignment with company goals. • Conduct market research, identify customer needs, and monitor competitor strategies to guide innovation. • Partner with stakeholders and customers to build compelling business cases for new initiatives. • Champion a user-centric approach, ensuring products deliver intuitive and engaging experiences. Product Ownership & Execution • Own the product backlog: define, prioritize, and refine business-focused epics, features and user stories based on business value and technical feasibility. • Lead vendor integration sele

Onbe, a fast-growing FinTech, bringing innovation to a rapidly growing global marketplace, stands for “on behalf.” Because that’s exactly how we work: on behalf of our clients, as their comprehensive payments partner. We transform the way payments are imagined — as an opportunity for innovation, a source of insight to customers, and a way to connect with partners around the globe! Job Summary: The Product Manager is a cornerstone of our product success, responsible for shaping and implementing Onbe's product strategy, enabling teams, and delivering maximum value to our customers. Collaborating with internal and external stakeholders, you will serve as the expert for your product – setting product vision, guiding products from ideation to implementation, and managing the portfolio through its lifecycle. Your responsibilities include listening to the market and developing compelling business cases, articulating business requirements, working closely with engineering to deliver and ensuring the product’s successful launch, while providing ongoing support to internal teams, beta clients, and sales and account executives. This role is hybrid that will work onsite 2 days per week at one of our locations: Chicago, Philadelphia or Dallas metro areas. Occasional travel may be required as part of this role. Key Responsibilities Strategic Product Management • Define and communicate the product vision, strategy, and roadmap in alignment with company goals. • Conduct market research, identify customer needs, and monitor competitor strategies to guide innovation. • Partner with stakeholders and customers to build compelling business cases for new initiatives. • Champion a user-centric approach, ensuring products deliver intuitive and engaging experiences. Product Ownership & Execution • Own the product backlog: define, prioritize, and refine business-focused epics, features and user stories based on business value and technical feasibility. • Lead vendor integration sele

Onbe, a fast-growing FinTech, bringing innovation to a rapidly growing global marketplace, stands for “on behalf.” Because that’s exactly how we work: on behalf of our clients, as their comprehensive payments partner. We transform the way payments are imagined — as an opportunity for innovation, a source of insight to customers, and a way to connect with partners around the globe! Job Summary: The Product Manager is a cornerstone of our product success, responsible for shaping and implementing Onbe's product strategy, enabling teams, and delivering maximum value to our customers. Collaborating with internal and external stakeholders, you will serve as the expert for your product – setting product vision, guiding products from ideation to implementation, and managing the portfolio through its lifecycle. Your responsibilities include listening to the market and developing compelling business cases, articulating business requirements, working closely with engineering to deliver and ensuring the product’s successful launch, while providing ongoing support to internal teams, beta clients, and sales and account executives. This role is hybrid that will work onsite 2 days per week at one of our locations: Chicago, Philadelphia or Dallas metro areas. Occasional travel may be required as part of this role. Key Responsibilities Strategic Product Management • Define and communicate the product vision, strategy, and roadmap in alignment with company goals. • Conduct market research, identify customer needs, and monitor competitor strategies to guide innovation. • Partner with stakeholders and customers to build compelling business cases for new initiatives. • Champion a user-centric approach, ensuring products deliver intuitive and engaging experiences. Product Ownership & Execution • Own the product backlog: define, prioritize, and refine business-focused epics, features and user stories based on business value and technical feasibility. • Lead vendor integration sele

About the Team Rubrik Professional Services transforms possibilities into outcomes. Our portfolio of services uncovers and exploits the unique opportunities made possible by Rubrik technology. Drawing on our unparalleled product expertise and customer experiences, we collaborate with customers to identify and address complex technical challenges, improve operational efficiency, and maximize their investment in Rubrik. We are 100% focused on customer success, operational excellence, and empowering our team members to grow, lead, and innovate. About the role Rubrik Professional Services is looking for a high-energy, strategic, and results-driven Senior Project Manager to lead complex, enterprise customer implementations and help shape the future of our delivery practice. In this role, you will be customer-facing, acting as a trusted advisor to ensure deployment success, business value realization, and operational efficiency. Beyond managing high-stakes client engagements, you will serve as an expert in project management within the organization helping to mentor and coach other Project Managers and actively contributing to the development, refinement, and scaling of our PMO governance model, processes, and delivery frameworks. What you'll do As a Senior Project Manager in our PS Organization, you will drive impact across three core areas: Delivery Excellence, Leadership & Mentorship, and Practice Enablement. 1. Project & Client Delivery Excellence Drive Complex Engagements: Lead end-to-end delivery of complex, concurrent, enterprise-level customer projects from kickoff to sign-off within fast-paced environments. Scope & Milestone Management: Prepare enterprise customers for deployment, establish clear success criteria, track deliverables, set targets, manage resources, and ensure project execution adheres to deadlines and budgets. Risk & Issue Governance: Proactively identify, track, and mitigate project risks and technical dependencies. Stakehol

Professional Services Senior Project Manager Location: Remote (AUS and APAC Time Zone) Department: Professional Services (PS) About the Team Rubrik Professional Services transforms possibilities into outcomes. Our portfolio of services uncovers and exploits the unique opportunities made possible by Rubrik technology. Drawing on our unparalleled product expertise and customer experiences, we collaborate with customers to identify and address complex technical challenges, improve operational efficiency, and maximize their investment in Rubrik. We are 100% focused on customer success, operational excellence, and empowering our team members to grow, lead, and innovate. About the Job Rubrik Professional Services is looking for a high-energy, strategic, and results-driven Senior Project Manager to lead complex, enterprise customer implementations and help shape the future of our delivery practice. In this role, you will be customer-facing, acting as a trusted advisor to ensure deployment success, business value realization, and operational efficiency. Beyond managing high-stakes client engagements, you will serve as an expert in project management within the organization helping to mentor and coach other Project Managers and actively contributing to the development, refinement, and scaling of our PMO governance model, processes, and delivery frameworks. About You As a Senior Project Manager in our PS Organization, you will drive impact across three core areas: Delivery Excellence, Leadership & Mentorship, and Practice Enablement. 1. Project & Client Delivery Excellence Drive Complex Engagements: Lead end-to-end delivery of complex, concurrent, enterprise-level customer projects from kickoff to sign-off within fast-paced environments. Scope & Milestone Management: Prepare enterprise customers for deployment, establish clear success criteria, track deliverables, set targets, manage resources, and ensure project execution adheres to deadlines and budgets. Risk &a

Professional Services Senior Project Manager Location: Remote (AUS and APAC Time Zone) Department: Professional Services (PS) About the Team Rubrik Professional Services transforms possibilities into outcomes. Our portfolio of services uncovers and exploits the unique opportunities made possible by Rubrik technology. Drawing on our unparalleled product expertise and customer experiences, we collaborate with customers to identify and address complex technical challenges, improve operational efficiency, and maximize their investment in Rubrik. We are 100% focused on customer success, operational excellence, and empowering our team members to grow, lead, and innovate. About the Job Rubrik Professional Services is looking for a high-energy, strategic, and results-driven Senior Project Manager to lead complex, enterprise customer implementations and help shape the future of our delivery practice. In this role, you will be customer-facing, acting as a trusted advisor to ensure deployment success, business value realization, and operational efficiency. Beyond managing high-stakes client engagements, you will serve as an expert in project management within the organization helping to mentor and coach other Project Managers and actively contributing to the development, refinement, and scaling of our PMO governance model, processes, and delivery frameworks. About You As a Senior Project Manager in our PS Organization, you will drive impact across three core areas: Delivery Excellence, Leadership & Mentorship, and Practice Enablement. 1. Project & Client Delivery Excellence Drive Complex Engagements: Lead end-to-end delivery of complex, concurrent, enterprise-level customer projects from kickoff to sign-off within fast-paced environments. Scope & Milestone Management: Prepare enterprise customers for deployment, establish clear success criteria, track deliverables, set targets, manage resources, and ensure project execution adheres to deadlines and budgets. Risk &a

Professional Services Senior Project Manager (German Speaking) Location: The Netherlands (Remote) Department: Professional Services (PS) Language Requirements: German Speaking. About the Job Rubrik Professional Services is looking for a high-energy, strategic, and results-driven Senior Project Manager to lead complex, enterprise customer implementations and help shape the future of our delivery practice. In this role, you will be customer-facing, acting as a trusted advisor to ensure deployment success, business value realization, and operational efficiency. You will own high-stakes client engagements end-to-end, bringing deep project management expertise to solve problems on the ground and drive customer outcomes with minimal oversight. About You As a Senior Project Manager in our PS Organisation, you will drive impact primarily through hands-on delivery excellence, leadership, and practice enablement. 1. Client Delivery Excellence ● Drive Complex Engagements: Lead end-to-end delivery of complex, concurrent, enterprise-level customer projects from kickoff to sign-off within fast-paced environments. ● Scope & Milestone Management: Prepare enterprise customers for deployment, establish clear success criteria, track deliverables, set targets, manage resources, and ensure project execution adheres to deadlines and budgets. ● Risk & Issue Governance: Proactively identify, track, and mitigate project risks and technical dependencies, resolving issues autonomously before they escalate. ● Stakeholder Alignment: Serve as the single point of contact and escalation owner for customer executives, cross-functional internal teams (Engineering, Customer Support, Sales), and third- party partners. ● Quality & Performance: Execute quality control throughout project lifecycles to ensure deliverables meet or exceed Rubrik's standards and customer business objectives. 2. PMO & Process Opti

Professional Services Senior Project Manager Location: UK (Remote) Department: Professional Services (PS) About the Job Rubrik Professional Services is looking for a high-energy, strategic, and results-driven Senior Project Manager to lead complex, enterprise customer implementations and help shape the future of our delivery practice. In this role, you will be customer-facing, acting as a trusted advisor to ensure deployment success, business value realisation, and operational efficiency. You will own high-stakes client engagements end-to-end, bringing deep project management expertise to solve problems on the ground and drive customer outcomes with minimal oversight. About You As a Senior Project Manager in our PS Organisation, you will drive impact primarily through hands-on delivery excellence, leadership, and practice enablement. 1. Client Delivery Excellence ● Drive Complex Engagements: Lead end-to-end delivery of complex, concurrent, enterprise-level customer projects from kickoff to sign-off within fast-paced environments. ● Scope & Milestone Management: Prepare enterprise customers for deployment, establish clear success criteria, track deliverables, set targets, manage resources, and ensure project execution adheres to deadlines and budgets. ● Risk & Issue Governance: Proactively identify, track, and mitigate project risks and technical dependencies, resolving issues autonomously before they escalate. ● Stakeholder Alignment: Serve as the single point of contact and escalation owner for customer executives, cross-functional internal teams (Engineering, Customer Support, Sales), and third- party partners. ● Quality & Performance: Execute quality control throughout project lifecycles to ensure deliverables meet or exceed Rubrik's standards and customer business objectives. 2. PMO & Process Optimisation ● Partner with PS leadership to help build, refine, and maintain the PMO governance framework,