Collections Advisor Jobs

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role: This Senior Dialer Analyst role reports to the Senior Director, Collections and Recovery Business Planning, Project Management & Analytics (BP&A). The Senior Dialer Analyst is a key member of our team here at SoFi, responsible for supporting all of our outbound/inbound dialer operations for Personals Loans, Credit Cards, and Loan Origination Outreach . Overall, work will also include driving Dialer improvement efforts in efficiency, effectiveness, and productivity, including implementing initiatives across 1LOD Business Controls. What you'll do: Operational Management Help the team manage daily dialer operations, ensuring campaigns start on time, run efficiently, and meet intensity targets. Identify and resolve technical issues, collaborating with IT and Telephony teams to implement upgrades and patches. Monitor agent status in real-time to maximize productivity and reduce idle time. Analytics & Reporting Create and maintain dashboards to track MTD metrics and validate the effectiveness of calling strategies. Analyze dialer metrics to provide recommendations for improving efficiency and effectiveness. Risk & Compliance Ensure all dialing activities comply with FDCPA, Reg F, TCPA, and state laws. Partner with Risk stakeholders to establish control inventories, descriptio

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. *]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" data-turn-id="request-WEB:8051fca6-7b94-45c4-923b-008b22f4240c-0" data-turn-id-container="request-WEB:8051fca6-7b94-45c4-923b-008b22f4240c-0" data-testid="conversation-turn-2" data-scroll-anchor="false" data-turn="assistant"> The Role: We are looking for a Senior Business Operations Analyst to join our growing Collections Center of Excellence (CCoE) team. This role is a key part of the Business Planning & Analytics (BP&A) organization and will focus on developing data-driven insights, reporting, and operational strategies that improve efficiency and performance across the Collections lifecycle while enhancing the member experience. The ideal candidate is highly analytical, collaborative, and strategic, with strong experience in SQL, Tableau, and operational analytics. This person will partner closely with Operations, Technology, Data Engineering, and leadership teams to support decision-making, optimize processes, and drive business outcomes related to loss prevention and collections operations. This role reports directly to the BP&A MIS Manager and will serve as a senior analyst supporting

Noctrix Health is redefining the treatment of chronic neurological disorders with clinically validated therapeutic wearables. Our team of medical device specialists, neuroscientists, and consumer electronics engineers is dedicated to delivering prescription-grade therapy with an outstanding user experience. We have pioneered the world’s first drug-free wearable therapy, clinically proven to alleviate symptoms in adults with drug-resistant Restless Legs Syndrome (RLS). Be part of our mission to transform healthcare, improve lives, and drive meaningful change with Noctrix Health. We are seeking a detail-oriented Payments Associate to join the Noctrix Health Billing & Collections team. This position is responsible for the accurate and timely processing, posting, and reconciliation of reimbursement payments and related financial transactions. The ideal candidate has experience in medical billing or health insurance and brings exceptional attention to detail when working with payments, adjustments, Explanation of Benefits (EOBs), and financial records. This individual will work closely with Billing & Collections, Finance, and Accounting to ensure payments are accurately recorded, discrepancies are resolved, and financial information remains complete and reliable. This is a full-time, hybrid position based in Pleasanton, CA, requiring a minimum of three days onsite per week. The role may be filled either as a regular full-time position or as a full-time temporary-to-hire opportunity, depending on business needs and candidate experience. Candidates hired on a temporary basis will be considered for conversion to regular full-time employment based on performance, business needs, and continued role availability. Responsibilities Accurately post reimbursement payments, contractual adjustments, denials, and other payment-related transactions to patient accounts Review EOBs and other payer documentation to ensure payments, adjust

Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance. Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by core values and operating principles that guide every decision we make. As Staff Attorney, you’ll report directly to the VP of Legal & Compliance and serve as a key legal resource across the organization. Your primary focus will be commercial contract review and negotiation on behalf of all business partners at Pie, managed through our contract lifecycle management platform, LinkSquares. You’ll own the full contracting workflow — from intake through execution — while building strong relationships with internal stakeholders who rely on your guidance to move work forward. You’ll also lead Pie’s legal collections function, supporting accounts receivable recovery through demand letters, coordination with outside counsel, and resolution of disputed accounts. This role will likely expand to include corporate compliance and governance support, as well as other legal matters across the organization. How You’ll Do It Contract Review and Negotiation Draft, review, and negotiate commercial agreements, vendor contracts, NDAs, and service agreements on behalf of all business partners at Pie. Serve as the primary point of contact for contract intake and workflow management in LinkSquares, our contract lifecycle management platform. Identify legal risks and propose practical revisions that protect Pie’s interests without creating unnecessary friction for the business. Partner with internal stakeholders across Technology, Finance, Operations, and other teams to understand their contracting needs and provide responsive, business-oriented guidance. Manage the executed contract repository, including tracking key dates, renewal windows, a

This position is responsible for overseeing the end-to-end management of contracts, ensuring efficient collections, maintaining compliance, managing LC processes, coordinating commercial operations, and facilitating financial transactions while fostering customer satisfaction and adherence to contractual terms. Source: Adani Group | Job ID: 54256

This position is responsible for overseeing the end-to-end management of contracts, ensuring efficient collections, maintaining compliance, managing LC processes, coordinating commercial operations, and facilitating financial transactions while fostering customer satisfaction and adherence to contractual terms. Source: Adani Group | Job ID: 54256

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Omnicare is a leading provider of pharmacy services to long-term care facilities nationwide, supporting skilled nursing facilities, assisted living communities, and other institutional care settings. Following the sale of Omnicare by CVS Health, this role will support Omnicare and its continued operations as an independent, standalone organization. Candidates should be aware that this role will not remain within CVS Health following the transaction. The individual hired into this role will be employed by Omnicare and will contribute to shaping the future of our organization during this exciting period of growth and transformation. The Business-to-Consumer Accounts Receivable Collector is responsible for managing outstanding consumer account balances and supporting timely collections through professional, respectful, and effective outreach. This person works directly with customers to resolve past-due balances, explain account details, document collection activity, and help identify appropriate payment solutions, while following company policies and applicable regulations. Key Responsibilities Contact customers by phone (inbound and outbound), email, and/or written correspondence regarding past-due account balances. Review account history, billing details, payment status, and notes when speaking to customers. Explain balances,

Job Title Collection Specialist LATAM Job Description Collection Specialist LATAM: As a Collection Specialist, you will manage a portfolio of business-to-business (B2B) customers across Latin America , supporting the end-to-end collections process to ensure timely payment and healthy accounts receivable. Your role: Manage the end-to-end B2B collections process for an assigned portfolio of customers across Latin America, from invoice follow-up through payment and account resolution. Proactively contact corporate customers regarding outstanding balances, secure payment commitments, and follow up on promises to pay. Monitor aging and delinquent accounts, identify accounts at risk, and take appropriate collection actions to reduce overdue balances. Investigate and register billing and payment disputes, coordinate with the appropriate internal teams, and follow through until resolution. Support cash and payment application, including researching unapplied or incorrectly applied payments and resolving account discrepancies. Partner closely with internal stakeholders such as Finance, Sales, Customer Service, and other relevant teams to address collection issues and escalations. Maintain accurate customer account information and collection activities in the appropriate systems. Manage customer escalations professionally while maintaining strong business relationships and ensuring timely resolution. You're the right fit if: You have 1+ years of hands-on B2B collections/accounts receivable experience, managing a portfolio of corporate customers. You have experience supporting Latin American customer accounts or markets and are comfortable navigating different customers and stakeholders across the region. Experience working in a multinational company or shared-ser

To lead customer relationship management functions across the customer lifecycle, ensuring superior customer experience, effective stakeholder engagement, timely issue resolution, collections support, and seamless coordination between customers and internal teams. The role is responsible for driving customer satisfaction, retention, service excellence, and CRM process effectiveness across Adani Realty projects. Source: Adani Group | Job ID: 60003

About Bolna Bolna is a YC-backed voice AI orchestration platform built for the Indian market—powering multilingual, vernacular voice agents across Hindi, Hinglish, Tamil, and 10+ languages at sub-500ms latency across collections, recruitment, sales, and e-commerce use cases. We are an orchestration layer, not a model company: our moat is outcome-labelled vernacular data, rigorous evaluation infrastructure, and a growing taxonomy of how Indian enterprise voice AI fails in production. Why This Role Exists Product decisions at Bolna increasingly hinge on rigorous, code-mixed-aware data analysis—and not just one kind. On one side, there is model and evaluation rigor: LLM benchmarking for post-call intelligence, ASR/WER evaluation, inter-rater reliability on human-labelled calls, and routing and latency economics. On the other, there is product and growth insight: understanding where self-serve users drop off in their journey, what patterns emerge across lakhs of monthly calls, and which use cases and configurations are actually working. Both currently sit with the Head of Product alongside strategy and roadmap ownership. We need a dedicated analyst to own the execution and recurring cadence across both-freeing product leadership to act on findings rather than produce them. What You’ll Do Model and Evaluation Analysis LLM and model benchmarking: Run structured comparisons across model providers such as Sarvam, DeepSeek, Gemini, and Claude variants for tasks including post-call extraction and LLM-as-judge scoring. Evaluate cost, accuracy, fill rate, and TTR, with particular attention to Hinglish and code-mixed content. Evaluation infrastructure: Build and maintain LLM-as-judge pipelines using tools such as DeepEval, design and track evaluation metrics, and run inter-rater reliability analysis such as Krippendorff’s alpha across human call reviewers. Golden dataset creation: Support the construction of golden datasets for ASR and transcript labelling, including flagging co

End to end responsible for: • forward-looking financial planning, scenario analysis and performance insights to improve returns and predictability. • revenue, collections, margin and cashflow forecasting with risk visibility and mitigation actions. • decision support for pricing, schemes, capital allocation and portfolio trade-offs using analytics. • standardized business review cadence and KPI governance with high data quality. Source: Adani Group | Job ID: 58733

This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. Your Role at Baxter: THIS IS WHERE you build trust to achieve results… As the Patient Accounts Receivable Specialist, you will work with patients to resolve balances or determine appropriate alternate resolutions (self-pay, financial assistance, device return, etc.) and manage the selected process through to completion within our Respiratory Health Division. What You'll Be Doing: Perform collections and research activities on patient account receivables by working with patient/families to determine appropriate resolution Generate option letters on accounts following insurance denial or notification of balance and follow through to resolution Generate financial assistance applications, manage the review process, track results and follow-up with patients Provide timely and professional communication with patients, families, co-workers, etc. Process PFA documents, bankruptcy notifications and return mail Create adjustments on assigned balances following the established policies an

The Lead - Cluster CRM is responsible for managing all post-sales customer interactions and ensuring a seamless customer experience for assigned sites. This role oversees end-to-end customer relationship management, including sales documentation, collections, and issue resolution, from the booking stage through to customer handover. The Lead plays a crucial role in maintaining customer satisfaction and ensuring operational efficiency across all CRM processes. Source: Adani Group | Job ID: 55576

We’re looking for a Revenue Manager to support our global revenue accounting functions and collaborate with cross-functional teams . You will partner closely with Revenue Operations (Billings & Collections), Deal Desk, Business Technology, FP&A, Legal, Investor Relations, Sales, and other key stakeholders to influence and drive results for a wide array of business initiatives . In this role, you will oversee revenue recognition, contract reviews, and automation projects while supporting the maintenance of global revenue accounting policies and procedures . As part of our Finance team, you will contribute to the month-end close process, quarterly filings, and ad hoc requests, bringing technical ability and critical thinking to bridge the gap between operations, controls, and regulatory co mpliance . This role is based in our San Francisco office with an office-centric hybrid schedule . The standard in-office days are Monday, Tuesday, and Thursday . Most Asanas have the option to work from home on Wednesdays . Working from home on Fridays depends on the type of work you do and the teams with which you partner . If you're interviewing for this role, your recruiter will share more about the in-office requirements . What you’ll achieve Serve as a subject matter expert on revenue accounting, partnering with cross-functional teams to deliver revenue recognition–compliant solutions, including contract reviews and evaluation of non-standard sales arrangements . Support the company’s growth into a multi-product organization by driving continuous improvement of business processes, systems, and supporting documentation . Drive continuous improvement of revenue accounting processes, systems, and documentation to support a growing multi-product and consumption-based business model . Lead monthly revenue close activities, including the review of variance analyses, reconciliations, and SOX controls . Own and maintain the Company’s revenue recognition policy and other relate

• Customer Billing and Invoicing: Ensuring accurate and timely invoicing, including managing invoice discrepancies and adjustments • Billing and Invoicing for HT, LT and temporary illumination consumers, making refunds with appropriate checks • Prepare 26AS Reconciliations and maintain • Collections & Refunds: Managing the collection of payments, including coordination with internal & external stakeholders, addressing payment issues, handling payment disputes and processing refunds • Cash Application: Applying payments to specific invoices, ensuring accurate cash (all collection mediums) reconciliation, and resolving unapplied cash • Process Improvement: Identifying areas for improvement in the O2C process, implementing best practices, and streamlining workflows • MIS and Data Analysis: Analyzing key performance indicators (KPIs) related to O2C processes, such as Open BRS entries, Debtors Aging etc and prepare MIS Source: Adani Group | Job ID: 51915