Community Engagement Manager Jobs

Spaulding Ridge is an advisory and IT implementation firm. We help global organizations get financial clarity into the complex, daily sales, and operational decisions that impact profitable revenue generations, efficient operational performance, and reliable financial management. At Spaulding Ridge, we believe all business is personal. Core to our values is our relationships with our clients, our business partners, our team, and the global community. Our employees dedicate their time to helping our clients transform their business, from strategy through implementation and business transformation. As a Senior Manager in Data Solutions, you'll own delivery quality and client relationships across multiple Snowflake-led engagements, provide technical direction to Solution Architects and project teams, and contribute to growing the practice's capability, accelerators, and market presence. This is a hands-on delivery leadership role with escalation ownership, and people development across a portfolio of projects. Responsibilities Delivery & Client Ownership Own delivery quality, timelines, and technical direction across multiple concurrent Snowflake engagements Serve as senior escalation point for client stakeholders on architecture, delivery risk, and scope issues Review and approve solution architecture and design decisions made by Solution Architects/Team Leads on assigned accounts Manage senior-level client relationships, including steering committee/status reporting and expectation management Identify delivery risks early and drive corrective action across accounts Pre-Sales & Account Growth Lead technical pre-sales for larger or more complex opportunities: estimation, scoping, solutioning, and orals/proposal defense Identify account growth and cross-sell opportunities within existing client relationships Partner with sales and other practices on solution plays, RFP responses, and multi-service proposals People Leadership Manage, mentor, and develop a t

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. With Roblox Ads business growing at a rapid rate, we are building large scale ads machine learning infrastructure to deliver effective performance ads to our users, and more business values to our advertisers. We’re looking for an EM to lead a team of exceptional ML infrastructure engineers, build scalable, reliable, and high-performance infrastructure that powers ML systems across our organization. You’ll operate at the scales of hundreds of billions of engagements, and redefine how we deliver performance ads to hundreds of millions of users. You Will: Lead strategic planning and roadmap execution of scalable production-ready ML systems including model training, data pipelines, feature engineering and model inference. Own the architecture, establish engineering best practices of scalability, reliability, and cost-effectiveness of ML infrastructure (e.g., training, serving, feature). Work closely with data scientists, ML engineers, platform teams, and product stakeholders to design, implement, and operate robust ML platforms that accelerate model development and deployment. Recruit, mentor, and grow a high-performing team of ML infrastructure engineers. You Have: 5+ years of experienc

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Bring your heart to CVS Health At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As a Lead Director of Quality Management, you will provide strategic leadership, oversight, and execution of quality improvement, regulatory quality programs, provider performance initiatives, accreditation activities, and population health strategies that support Kentucky Medicaid members and providers. This role serves as the market quality leader and is responsible for driving measurable improvements in quality outcomes, member experience, health equity, provider engagement, and regulatory performance while aligning market activities with enterprise Medicaid quality objectives. Primary Responsibilities Lead development and execution of the Kentucky Medicaid Quality Strategy. Direct quality improvement initiatives focused on regulatory, contractual, and enterprise quality objectives. Drive performance improvement efforts for HEDIS®, QRS, state quality metrics, value-based incentives, and market-specific performance goals. Provide leadership and oversight for Quality Assessment and Performance Improvement (QAPI) activities. Oversee regulatory quality reporting, state deliverables, and Performance Improvement Projects (PIPs). Ens

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Remote RN Case Manager 100% Remote | Nationwide Opportunity | Monday–Friday Schedule Are you a Registered Nurse passionate about helping members navigate complex healthcare needs? Join our Case Management team and make a meaningful impact by guiding members toward better health outcomes through personalized care planning, advocacy, and coordination. What You'll Do Conduct telephonic assessments to evaluate members' medical, behavioral, and social needs Develop individualized care plans that support improved health outcomes and overall wellness Identify barriers to care and implement strategies to reduce risk and improve member engagement Coordinate care across providers, programs, and community resources Review clinical information, claims history, and benefit eligibility to support appropriate interventions Utilize motivational interviewing and clinical judgment to engage members and support goal achievement Collaborate with multidisciplinary teams to address complex cases and facilitate optimal outcomes Ensure compliance with regulatory requirements and company case management standards WHAT YOU BRING - REQUIRED Active, unrestricted RN licens

About Comfrt: Comfrt is one of the fastest-growing direct-to-consumer brands, dedicated to blending mental wellness, inclusivity, and elevated comfort into every piece we create. Our mission goes beyond clothing — we strive to build a community where everyone feels supported and seen. About the Role: We’re looking for Community Interaction Representatives to be the voice of Comfrt across TikTok, Instagram, and Facebook, creating positive and personalized experiences for our customers through comments, DMs, and social interactions. You’ll answer questions, help resolve order and product issues, and bring Comfrt’s brand voice to every interaction while partnering with our Customer Service and Fulfillment teams. This is a fast-paced, hands-on role for someone who is solutions-oriented, customer-focused, and comfortable working independently. Availability Requirement This role requires availability for the following shifts: 6:00pm - 2:30am ET/3:00pm -11:30pm PT 10:00pm - 6:30am ET/7:00pm - 3:30am PT 2:00am - 10:30am ET/11:00pm - 7:30am PT Please indicate which shifts you are available for in the application. Key Responsibilities: Respond promptly to customer inquiries across social platforms, including questions about product details, policies, order statuses, shipping, and delivery Engage with customers through comments, DMs, story reposts, and tagged posts across TikTok, Instagram, and Facebook Assist with content engagement strategy, including reposting stories and interacting with tagged content and comments Maintain Comfrt's brand voice across all customer communications and platforms Drive customer satisfaction through in-depth product knowledge and a solution-oriented approach Manage order-related inquiries, including updates, modifications, cancellations, and replacements Creatively investigate and resolve customer issues related to orders, products, and shipping Build strong relationships with customers, fostering loyalty through positive and profes

About Comfrt: Comfrt is one of the fastest-growing direct-to-consumer brands, dedicated to blending mental wellness, inclusivity, and elevated comfort into every piece we create. Our mission goes beyond clothing — we strive to build a community where everyone feels supported and seen. About the Role: We’re looking for Community Interaction Representatives to be the voice of Comfrt across TikTok, Instagram, and Facebook, creating positive and personalized experiences for our customers through comments, DMs, and social interactions. You’ll answer questions, help resolve order and product issues, and bring Comfrt’s brand voice to every interaction while partnering with our Customer Service and Fulfillment teams. This is a fast-paced, hands-on role for someone who is solutions-oriented, customer-focused, and comfortable working independently. Availability Requirement This role requires availability for the following shifts: 6:00am -2:30pm ET / 3:00am - 11:30am PT 10:00am - 6:30pm ET/7:00am - 3:30pm PT 2:00pm - 10:30pm ET/11:00am - 7:30pm PT Please indicate which shifts you are available for in the application. Key Responsibilities: Respond promptly to customer inquiries across social platforms, including questions about product details, policies, order statuses, shipping, and delivery Engage with customers through comments, DMs, story reposts, and tagged posts across TikTok, Instagram, and Facebook Assist with content engagement strategy, including reposting stories and interacting with tagged content and comments Maintain Comfrt's brand voice across all customer communications and platforms Drive customer satisfaction through in-depth product knowledge and a solution-oriented approach Manage order-related inquiries, including updates, modifications, cancellations, and replacements Creatively investigate and resolve customer issues related to orders, products, and shipping Build strong relationships with customers, fostering loyalty through positive and profession

We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. At Hasbro, we’re looking for an outstanding Investor Relations Sr Manager to join our dynamic team in Boston, MA. This role offers a rare chance to build and implement Hasbro's capital markets communications strategy. You will collaborate with high-level management across the company and the investment community to clearly communicate our financial results and strategic vision. As an IR Sr Manager at Hasbro, you will play a meaningful role in crafting and delivering our world-class investor communications strategy. Effective from the date that Hasbro opens its new Boston location, this position will be onsite Tuesday – Thursday at Hasbro’s new HQ location in Boston, MA. In the interim, this position will be onsite Tuesday –Thursday at Hasbro’s HQ in Pawtucket, RI or at Hasbro’s temporary location in Boston, MA. What You Will do as an Investor Relations Senior Manager: As an IR Sr Manager at Hasbro, you will play a meaningful role in crafting and delivering our world-class investor communications strategy. Collaborate closely with the VP of Investor Relations to ensure our equity story is compelling and aligns with our strategic vision. Your day-to-day will involve: Drafting and managing earnings press releases, prepared remarks, supplemental materials, investor presentations, and Q&A details for quarterly earnings cycles. Supporting the preparation of the CEO, CFO, and other senior leaders for investor-facing engagements, including earnings calls, fireside chats, conferences, and one-on-one meetings. Delivering cl

SpyCloud is on a mission to make the internet a safer place by disrupting the criminal underground. SpyCloud’s solutions thwart cyberattacks and protect more than 4 billion accounts worldwide. Cybersecurity is an exciting, evolving space, and being at the forefront of the fight to disrupt cybercrime makes SpyCloud a special place to work. If you’re driven to align your career with a fantastic mission, look no further! We are seeking an experienced Manager, Federal Sales Engineering to lead our public sector pre-sales effort in a true player-coach role. You will spend roughly half your time leading and developing a small team of federal sales engineers, and the other half hands-on in strategic engagements: running demos, scoping proofs of concept, and supporting discovery with civilian agencies, the Department of Defense, the intelligence community, and federal law enforcement. This is a senior role for a deeply technical cybersecurity leader who understands the federal market and the distinct missions, environments, and buying behavior of the DoD, the Intelligence Community, and federal law enforcement. You will work side by side with federal sales leadership and partners to turn SpyCloud’s breach, malware, and identity data into mission outcomes. This role is remote, but the person in this position must reside (or relocate to) the Washington D.C. Metro Area to visit Federal clients as needed. What You'll Do: Operate as a player-coach. Split your time evenly between managing the federal SE team and personally owning pre-sales efforts on strategic agency and partner accounts. Lead and mentor a team of federal sales engineers, setting the standard for demos, proofs of concept, and technical discovery. Partner with federal sales leadership to ensure coverage across civilian, defense, intelligence, and law enforcement accounts, tailored to each agency's mission and environment. Turn data into mission outcomes. Use SpyCloud breach, infostealer/malware

CSQ427R33 At Databricks, our core principles are at the heart of everything we do; creating a culture of proactiveness and a customer-centric mindset guides us to create a unified platform that makes data science and analytics accessible to everyone. As a Senior TPM, you lead the charge in changing how people work with data. You will drive high-stakes, multi-workstream programs that have a material impact on customer success and scalability. Your technical expertise and strategic influence will be critical for guiding complex engagements to success and fostering a culture of continuous improvement. You'll work with a collaborative, customer-focused team that values innovation and creativity, using your skills to create customized solutions to help our customers achieve their goals. The Impact You Will Have Architecting Standards : You will install operating rigor (cadence, metrics, reviews) that doesn't just serve one project, but becomes a "gold standard" adopted by other TPMs across the region. Cross-Functional Synergy : You will lead high-visibility initiatives that require deep collaboration across Product, Engineering, and Marketing, resolving complex misalignments with M6-level Directors that threaten project velocity. Strategic Risk Leadership : You will manage the change management process for large-scale digital transformations, ensuring that customer organizations are culturally and technically ready to adopt the Lakehouse architecture. Knowledge Multiplication : You will contribute significantly to the Databricks community by documenting best practices and leading internal training sessions to level up the entire Professional Services organization. What We Look For Experience : 8–12+ years leading large-scale technical programs. Technical Fluency : Advanced technical fluency; 2 Databricks Associate Certifications or 1 Professional-level Certification required within 6 months of hire. AI Strategy : Proven track record of leveraging AI-enabled tools to opti

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma's Security team is growing, and we're looking for a Security Operations Manager to lead the strategy and execution of our security operations program. In this role, you'll build and scale the systems, processes, and tooling that help protect Figma and our community. You'll partner closely with Security Engineering, Platform Security, IT, GRC, and Legal to strengthen our detection and response capabilities, improve operational resilience, and help shape the future of our DART and SOC functions. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Own Figma's security monitoring and incident response program, from detection engineering through post-incident review and continuous improvement Build and automate security operations workflows, including alert triage, enrichment, investigation, and response actions using SOAR and custom tooling Develop and maintain incident response run books, escalation procedures, and communication plans for security events of varying severity Lead incident response preparedness initiatives, including tabletop exercises, red team engagements, and response capability assessments Improve the effectiveness of our SIEM and SOAR platforms by reducing noise, increasing signal fidelity, and closing detection coverage gaps Build and operationalize threat intelligence capabilities to identify adversary behaviors, prioritize investments, and strengthen detection and response programs Partner wi

As the Senior Director / Director of Breast Oncology Lifecycle Management, this individual will work in a highly matrixed environment to help shape the strategic direction and drive execution for company success in breast cancer. This individual will report directly to the Senior Director/Head of Women’s Cancer Lifecycle Management. Primary Responsibilities: Drives commercial strategy and success in breast cancer, working closely with broader cross functional teams to create and support execution of a strategic plan that supports adoption across all stakeholders (e.g., academic and community oncology) Lead the breast cancer lifecycle team in defining and prioritizing key indications and developing a roadmap to fill evidence data gaps. Maintain a deep understanding of the breast cancer space by integrating real-time customer feedback, publications, data presentations, competitive and market intelligence. Define value proposition and messaging framework in collaboration with commercial marketing for Natera’s oncology suite of products in breast cancer based on clinical evidence and the competitive landscape. Provide commercial insights to optimize the success of Signatera in breast cancer. Partner with Market Access to gain reimbursement for non-covered indications, specifically supporting the development of dossiers for submission to Medicare/MolDx & commercial payers. Develop KOL engagement plans in collaboration with marketing, medical, and other cross-functional teams (gain feedback, develop deep relationships, build advocacy) Co-develop and co-execute advisory boards in collaboration with medical affairs and perform other market research as needed. Frequently present strategic plans and progress on goals to executive leadership. Qualifications: Bachelor’s degree, Advanced degree preferred (MBA or PhD) Breast cancer market experience strongly preferred >8 years experience in product marketing, market analytics at a phar

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Analyst, Account Management Overview Mastercard's Community Institutions team is launching Team Catalyst, an innovative new account management model designed to redefine how we partner with our longer-tail customers. As customer expectations evolve and operational complexity increases, we are transforming from a traditional one-to-one account management structure to an agile, team-based model that enables us to deliver deeper expertise, greater consistency, and broader access to Mastercard's capabilities. Team Catalyst is an incubation team focused on building the future of customer partnership and engagement. We are challenging conventional approaches, creating scalable strategies, leveraging data and automation, and finding new ways to bring the full power of Mastercard to our customers. This role offers a unique opportunity to help design, build, and scale a new model while directly influencing customer growth, experience, and operational excellence across a portfolio of Community Institution customers. If you thrive in fast-paced environments, enjoy turning ideas into action, and are energized by solving complex problems, we'd love to meet you. The Role As an Analyst, Account Management on Team Catalyst, you will manage a portfolio of Community Institution customers and h

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Lead Director, Stop Loss Relationship Management will serve as the single accountable owner for enterprise stop loss relationship strategy, governance, escalation management, and operational performance. This role is responsible for creating a more disciplined, scalable, and consistent operating model across stop loss carriers, internal business partners, and cross-functional stakeholders. This leader will address current gaps in ownership, decision rights, escalation pathways, and carrier performance that are contributing to delays, disputes, reimbursement challenges, and financial exposure. The role will centralize accountability for stop loss-related funding decisions, risk acceptance, issue resolution, and carrier engagement, ensuring clearer governance, faster resolution of high-cost claim issues, and improved predictability across the stop loss ecosystem. The ideal candidate is a strong enterprise relationship leader with deep experience managing complex, cross-functional programs, executive-level stakeholders, financial risk, operational escalations, and external partner performance. This individual must be highly effective at driving alignment, establishing governance, improving processes, and influencing outcomes across matrixed teams. What You Will Do Serve

About the Team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their organization. The team comprises Sales, Solutions, Support, Marketing, and Partnership professionals who collaborate to create valuable solutions that will help bring AI to as many users as possible. About the Role Our Government Sales team has a unique mission to help the U.S. Intelligence Community understand the transformative impact that highly capable AI models can bring to its most critical missions. This role combines technical understanding, strategic vision, relationship management, and value-driven sales strategy tailored specifically to Intelligence Community customers. You’ll drive key opportunities throughout the full sales cycle, from pipeline generation through deployment and expansion. You’ll collaborate closely with researchers, engineers, solution strategists, and cross-functional partners to help Intelligence Community customers advance their missions through AI. This role is based in Washington, D.C. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. In addition, this role requires frequent on-site engagement at customer and partner facilities across the Washington, D.C./Northern Virginia corridor, including classified environments. In this role, you will: Manage a focused set of key U.S. Intelligence Community accounts, developing and executing comprehensive account strategies. Lead Intelligence Community customers through their AI adoption journey, from initial consideration through successful deployment and expansion. Build trusted relationships with senior

A Career with Point72's Steven & Alexandra Cohen Foundation/Office of Inclusion and Community Team The Steven & Alexandra Cohen Foundation is a nonprofit organization committed to inspiring philanthropy and community service, leading by example to show the world what giving can do. Working closely with the Foundation, the Office of Inclusion & Community is the engine that drives the philanthropic culture and strong sense of community among the employees of Point72, a global asset management company. What you'll do Create high-quality, on-brand digital collateral for social media, web, and external communications. Shape visual narratives for reports and presentations, translating data and philanthropic impact into polished layouts, graphics, and design systems. Maintain Foundation and Community websites through content edits, page creation, and visual updates using the Amazin’ Mets Foundation’s content management system. Support communications plans and programs that advance the Amazin’ Mets Foundation’s mission and the philanthropic vision of its leadership. Organize communications materials, including press releases, media advisories, annual reports, and coverage summaries that reinforce the Foundation’s story. Manage mailing lists, distribution, and engagement tracking for internal and external communications. Build content calendars for social and digital channels, coordinating creation, and delivery across the year. Analyze campaign performance and quarterly reporting, identifying insights that improve audience engagement and strengthen future storytelling. Apply artificial intelligence and automation tools to streamline monitoring, reporting, and data tracking while reducing manual processes. Collaborate with internal and external creators, including designers, video editors, Mets photographers, and production teams, to deliver compelling content. What's required Bachelor’s degree. 3+ years of digital communications experience, including social medi