Community Engagement Manager Jobs

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Requisition Job Description Position Introduction & Overview This position is a leadership role focused on operationalizing critical initiatives to achieve both near- and long-term results for the (DPS) Diagnostic and Preventative Service line. This individual will lead a team of operational support associates who perform ongoing analysis, monitor performance, provide exceptional provider support, and drive the implementation of operational improvements. This leader will maintain responsibility for the performance of the provider network, specifically as it relates to DPS, and will be the primary driver of steady state operational delivery for all DPS products. The role will be integral in shaping the organization's performance focused culture and building trust across diverse teams and internal stakeholders, while continuously prioritizing a superior provider experience. The position will serve as a primary point contact for Product, Operations and other business partners focused on the DPS service line. Roles & Responsibilities: Manage a team of associates responsible for daily operations and provider engagement as it relates to DPS products and services - Establish success and productivity metrics, including clearly defined and documented KPIs; hold all team members accountable to performance expectations - Work with leaders across the company

Become a part of our caring community The Provider CRM Lead (Lead Product Manager) is responsible for defining and advancing the strategy, roadmap, and adoption of Provider CRM capabilities that enable a more connected, data-driven provider experience. You will partner across business, operations, digital, analytics, and technology teams to improve provider engagement, strengthen relationship management, streamline workflows, and deliver actionable insights for field and operational teams. The ideal candidate combines product management, customer relationship management, and change leadership experience with the ability to translate business priorities into scalable capabilities that improve provider satisfaction, operational efficiency, and business outcomes. You will report to the AVP, Product Management. Product Strategy & Vision Define and communicate the long-term vision, strategy, and roadmap for CRM capabilities and customer engagement platforms Align CRM investments with business objectives, customer needs, and growth strategies Identify opportunities to improve customer acquisition, retention, loyalty, and lifetime value through CRM innovation Monitor industry trends, emerging technologies, and competitive CRM capabilities Product Leadership Lead end-to-end product lifecycle management from discovery through delivery and ongoing optimization Prioritize initiatives using data, customer insights, business outcomes, and stakeholder feedback Develop business cases and success metrics for product investments Mentor and guide other product managers and cross-functional team members CRM Platform Management Own CRM platform capabilities including customer profiles, segmentation, lead management, campaign management, workflow automation, reporting, and integrati

InMobi (Corporate) InMobi Group is a global technology company shaping the future of agentic commerce and advertising. Through its ecosystem of businesses — including InMobi Advertising and flagship consumer platform Glance — InMobi leverages data, machine learning, and generative AI to help brands reach audiences more precisely and consumers discover products more intuitively. Glance, which is pioneering new models of agentic commerce, is owned and operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of InMobi Pte. Ltd. InMobi Advertising InMobi Advertising, part of global technology company InMobi, is an agentic advertising platform helping brands and merchants achieve their business outcomes. Through its proprietary intelligence, AI-led solutions, and vast consumer reach — including flagship consumer platform Glance — InMobi Advertising delivers the omnichannel performance defining what's next in advertising and commerce. Glance is owned and operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of InMobi Pte. Ltd. To learn more, visit advertising.inmobi.com. Glance Glance is an intelligent shopping agent, redefining the commerce experience. Powered by proprietary agentic intelligence and generative AI, Glance delivers a hyper-personalized consumer experience across mobile and TV — shaping the new era of shopping. Glance is operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of global technology leader InMobi, and is backed by Mithril Capital, Google and Jio Platforms. To learn more, visit glance.com. What is the team like? The GTM (Go-To-Market) Engineering team at InMobi builds and scales the systems that power revenue operations and customer engagement. The team owns a comprehensive Salesforce ecosystem—including Sales Cloud, Data Cloud, and Agentforce —along with Experience Cloud (Customer Community), enabling seamless workflows for Sales, Account Management, and Business teams. A key focus area is building intelligent

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . As a Senior Staff Machine Learning Engineer, Feed Relevance , you'll drive the development of GenAI-powered recommendations, leveraging Reddit’s unique community landscape, rich conversational data, and dynamic engagement patterns. Your deep modeling expertise will directly shape the core architectures behind feed ranking, enabling breakthrough personalization for tens of millions of users. Responsibilities: Deliver on technical initiatives that have significant company-wide impact Set technical direction for the broader Relevance and Feeds teams at Reddit, able to identify opportunities and influence strategy across multiple orgs Work with management on goal setting, planning, and de-risking critical projects Mentor and grow Senior and Staff engineers Create a strong healthy engineering culture Qualifications: 10+ years of industry experience building systems for relevance driven products Subject matter expert in relevance, recommendation, and ML systems; able to solve complex problems in these domains that few others can Deep understanding of how to build sustainable software systems at a large scale engineering organization Experience in influencing organizations on technical direction/best practices Experience working with cross-functional teams such as design, product, business & data teams to deliver great experiences. Strong focus on user experience, usability, scalability, reliability and quality. You are an undying advocate for the user, and you have a deep intuition for how people & machines inte

About the Job: LaunchDarkly is seeking a Senior International Accountant to manage and coordinate international accounting, reporting, and compliance activities for our subsidiaries’ operations in EMEA, Australia and India. The Senior International Accountant will partner closely with accounting, payroll, tax and external accounting firms to ensure timely and accurate monthly accounting, reporting and international statutory compliance. This role will also act as the local community leader in India for the CFO organization, driving team culture and engagement. Responsibilities: Coordinate with foreign entities' local accountants for timely monthly financial reporting and day-to-day operational activities Manage international month-end close across multiple jurisdictions including EMEA, Australia and India, including review of subsidiaries’ financial package, prepare intercompany journal entries and reconciliation, and prepare flux analyses Review international payment and obtain approvals for bank disbursements Manage international tax, audit and regulatory compliance calendars, ensure adherence to local and international accounting regulations, including various filings, reporting requirements, and statutory deadlines Implement intercompany and multi-book modules in accounting system and perform settlement of intercompany transactions Support international tax structure compliance, including transfer pricing documentation Support relationships with external auditors, tax advisors, and regulatory authorities, including coordination of audits and preparation of supporting requests and documentation Serves as local community leader for the CFO organization in India Qualifications: Bachelor's degree or higher in Accounting, Finance, or a related field required CPA or similar designation is a plus; Big 4 or professional services background strongly preferred 7+ years of progressive accounting experience with significant exposure to international operations and mul

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As an L1 Social Support Specialist on the Customer Experience team, you'll serve as the frontline voice of Coinbase across our core social platforms. This role owns high-volume, real-time customer engagement via X (Twitter), Instagram, and Facebook, ensuring every customer feels heard while maintaining brand safety through moderated public responses. You'll operate on a 24/7 rolling roster, handling DMs independently and routing public replies through Shift Monitor approval to protect brand integrity at scale. What you'll do: Own end-to-end resolution of inbound DMs across X, Instagram, and Facebook, including authentication, troubleshooting, and routing into internal workflows. Draft and submit public-facing replies and mentions for Shift Monitor approval, maintaining a consistent, platform-appropriate brand voice in every interaction. Investigate and resolve customer issues by identifying root causes, tracking cases accurately, and escalating PR-sensitive concerns per established playbooks. Educate customers on Coinbase products, features, and crypto best practices, guiding them to unlock services that match their unique profile. Triage inbound social volume by risk and visibility using dashboards and SLAs, prioritizing work to meet response time targets across all channels. Required Skills and Experience: 2+ years in public social support, community management, or

Responsibilities Set and lead the country/regional patient advocacy strategy, aligned with business, policy and reputation priorities. Build trusted, long-term partnerships with patient, professional, community and trade organizations; serve as the senior point of contact for priority relationships. Bring patient insights and the patient voice into policy, research, development, medical and commercial decision-making across the medicine lifecycle. Create coalitions and collaborative platforms that advance shared policy priorities, improve access to medicines and vaccines, and strengthen patient education. Advise senior leaders on emerging patient, policy and reputation opportunities and risks, with clear short-, medium- and long-term action plans. Partner across Policy and Public Affairs, Communications, Digital, WRDM (Worldwide Research, Development and Medical), GPD (Global Product Development) and business teams to scale patient-engagement standards, tools and best practices. Represent Pfizer in relevant external forums and advisory bodies and lead high-impact advocacy engagements and events. Core Competencies Strategic leadership and sound judgment Patient organization management and trusted relationship building Influence, collaboration and coalition building Clear, credible executive communication Execution, accountability and agility Key Relationships Internal: Patient Advocacy leadership; Policy and Public Affairs; Communications; Commercial; Medical; Regulatory Affairs; Digital; Research and Development; and other enterprise stakeholders. External: Patient and professional advocacy organizations, community and provider groups, trade associations, policy thought leaders and other relevant partners. Qualifications Bachelor’s degree requi

About the Team OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. We believe that achieving our goal requires effective engagement with public policy stakeholders and the broader community impacted by AI. Accordingly, our Global Affairs team builds authentic, collaborative relationships with public officials and the broader AI policymaking community to inform and support our shared work in these domains. We ensure that insights from policymakers inform our work and – in collaboration with our colleagues and external stakeholders – seek to shape policy so that it aligns with and supports our mission. About the role OpenAI is looking for an Applied Risk Standards Specialist to lead standards work for applied risk in applications, including mental health, youth safety, age assurance, functional efficacy, reliability, and privacy-related risks. You will help turn internal research, safety policies, and evaluation methods into technically sound, measurable, and adaptable standards that build public trust and support responsible deployment. This role sits within our AI standards and global assurance function in Global Affairs. Working closely with Safety Systems, Research, Product, Model Policy, Legal, and third-party evaluators, you will author proposals, negotiate requirements, and represent OpenAI in priority standards bodies. You will take on the drafting and external engagement needed to advance this work, enabling technical experts to focus on the underlying methods and evidence. You will also bring emerging requirements back into internal planning before they become established expectations. Alongside this primary portfolio, you will support the AI Standards and Global Assurance Lead on frontier AI assurance, contributing to risk-management standards, evaluation and benchmarking requirements, and approaches to independent assessment. The role connects technical practice with external standards. It does not replace t

About the Team OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. We believe that achieving our goal requires effective engagement with public policy stakeholders and the broader community impacted by AI. Accordingly, our Global Affairs team builds authentic, collaborative relationships with public officials and the broader AI policymaking community to inform and support our shared work in these domains. We ensure that insights from policymakers inform our work and – in collaboration with our colleagues and external stakeholders – seek to shape policy so that it aligns with and supports our mission. About the role OpenAI is looking for an Applied Risk Standards Architect to lead standards work for applied risk in applications, including mental health, youth safety, age assurance, functional efficacy, reliability, and privacy-related risks. You will help turn internal research, safety policies, and evaluation methods into technically sound, measurable, and adaptable standards that build public trust and support responsible deployment. This role sits within our AI standards and global assurance function in Global Affairs. Working closely with Safety Systems, Research, Product, Model Policy, Legal, and third-party evaluators, you will author proposals, negotiate requirements, and represent OpenAI in priority standards bodies. You will take on the drafting and external engagement needed to advance this work, enabling technical experts to focus on the underlying methods and evidence. You will also bring emerging requirements back into internal planning before they become established expectations. Alongside this primary portfolio, you will support the AI Standards and Global Assurance Lead on frontier AI assurance, contributing to risk-management standards, evaluation and benchmarking requirements, and approaches to independent assessment. The role connects technical practice with external standards. It does not replace th

Role: Field Facilitator Project: Financial Literacy Training project by Paytm Foundation Location: Noida, Uttar Pradesh Project Duration: 6 Months Field Facilitator – Key Responsibilities 1. School & Stakeholder Coordination ● Coordinate with schools and local stakeholders for permissions and scheduling of training sessions. ● Maintain regular communication with school authorities for smooth implementation. 2. Student Mobilisation & Training ● Mobilise students and school staff for participation in the sessions. ● Conduct Digital & Financial Literacy sessions through videos, discussions, demonstrations, and interactive activities. 3. Assessment & Monitoring ● Conduct baseline and endline assessments to measure learning and awareness. ● Monitor attendance, participation, and engagement during sessions. ● Support field monitoring visits and ensure quality implementation. 4. Documentation & Reporting ● Maintain attendance records, beneficiary data, and session-wise documentation. ● Collect participant feedback, testimonials, and success stories. ● Capture photographs and videos of training sessions. 5. Project Support ● Ensure timely completion of scheduled training sessions and project activities. ● Coordinate distribution of IEC materials, handouts, and certificates. ● Document key observations, challenges, and learnings from the field. Preferred Skills & Experience ● Graduate/Postgraduate in Social Work, Development Studies, Rural Development, Management, or a related field. ● Prior experience in education, community outreach, or field projects preferred. ● Good communication and interpersonal skills, with the ability to engage effectively with students and school staff. ● Comfortable conducting interactive training sessions and facilitating group discussions. ● Basic skills in data collection, documentation, and report preparation. ● Willingness to undertake regular field visits and coordinate with schools and local stakeholders.

Datadog's Investor Relations team is tasked with communication of the company’s strategy, financial performance, metrics, and market position to the investment community. The Investor Relations VP role is a strategic role that will report to the SVP, Strategic Finance and Investor Relations, and interact regularly with company executives, colleagues in the finance team and across the company, sell-side analysts, and existing and prospective shareholders. We are seeking an Investor Relations Vice President to join Datadog. They will play a significant role in the design, creation, delivery, and communication of information to the investment community. They will be instrumental in the quarterly earnings process, including writing the press release and script, as well as preparing the management team for Q&A. They will also craft and execute investor outreach events in various formats, and meet with investors and prospective investors. In doing so, this cross-functional role will partner with many groups across the company to unify company messaging, including Finance, Legal, Product, and Marketing. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Own the quarterly earnings process, including writing the press release and script, and preparing management for Q&A; support and contribution to SEC filings and other public communications. Plan and optimize the engagement with Datadog’s existing shareholders, while targeting new ones Understand financial statements and performance; formulate quarterly revenue and profit guidance, in partnership with FP&A Lead our interaction with Datadog's 30+ covering sell-side research analysts, as well as analysts performing due diligence Discuss company business model, financials, product innovation, GTM eff

SmartBear delivers application integrity for modern tech stacks, ensuring continuous, measurable assurance that software just works as intended with governance to operate at AI speed and scale. SmartBear offers deep test automation, API lifecycle management, and observability capabilities. With integrations across the SDLC, it sets a new quality standard for application delivery teams. SmartBear is trusted by developers, testers, and software engineers across 32,000 organizations, including 75% of the largest financial institutions and industry leaders such as Adobe, JetBlue, and Microsoft. SmartBear’s open source tools are downloaded more than 100 million times a month and have earned over 30,000 GitHub stars from the developer community. With its best-loved brands, including Swagger, TestComplete, Reflect, QMetry, Zephyr, and more, SmartBear meets customers where they are to make our technology-driven world a better place. Learn more at www.smartbear.com , or follow us on LinkedIn , X , and Reddit . At SmartBear, you will be part of a dynamic team solving one of the most critical challenges facing modern businesses: ensuring the integrity of software in an AI-driven world. Whether you are working directly with customers, driving go to market strategies, supporting operations, building products, or enabling teams, your contributions help shape the future of software quality for organizations worldwide. Join us in our mission. People & Culture Operations Partner Key Responsibilities Report to the Sr. Director, People Operations, and partner closely with the global People & Culture team. Own and support key P&C programs including benefits, COBRA, leaves of absence, payroll support, investigations, performance management, employee engagement, and mandatory training compliance. Own operational support for U.S. benefits programs and support benefits administration across our global offices, including open enrollment, policy updates, vendor coordination

About Comfrt Comfrt is one of the fastest-growing direct-to-consumer brands, dedicated to blending mental wellness, inclusivity, and elevated comfort into every piece we create. Our mission goes beyond clothing — we strive to build a community where everyone feels supported and seen. Role Overview The Senior Director of Lifecycle Marketing will own the strategy and evolution of Comfrt's customer lifecycle, with a focus on increasing customer lifetime value, repeat purchase behavior, engagement, loyalty, and advocacy. This role goes well beyond traditional email and SMS management. We're looking for a strategic, highly analytical lifecycle leader who can connect customer behavior to business performance and build an integrated strategy across onsite capture and list growth, email, SMS, push, app, direct mail, loyalty, customer reviews, and other owned channels. This leader will oversee the Retention & Loyalty team and partner closely with Growth, Ecommerce, Data, Finance, Merchandising, Creative, CX, and Product to ensure our significant investment in customer acquisition translates into long-term customer value. Key Responsibilities Lifecycle Strategy, Analytics & Customer Economics Own Comfrt's end-to-end lifecycle strategy across prospects, first-time buyers, repeat customers, high-value customers, loyalty members, app users, and lapsed customers. Develop strategies to increase LTV, repeat purchase rate, purchase frequency, and first-to-second and subsequent purchase conversion. Partner with Data to understand customer progression, develop meaningful cohorts, identify where customers fall out of the lifecycle, and uncover the behaviors and interventions that drive greater customer value. Establish lifecycle KPIs and measurement frameworks that distinguish overall business growth from the incremental impact of lifecycle initiatives. Build an always-on testing culture and translate customer data into actionable insights, recommendations, and investment decis

Real people. Real service. At SupplyHouse.com , we value every individual team member and cultivate a community where people come first. Led by our core values of G enerosity, R espect, I nnovation, T eamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers. We are looking for a Senior Fulfillment Continuous Improvement Specialist to join our Operations Team. This individual will report into our Senior Manger, Continuous Improvement and is a seasoned Continuous Improvement practitioner who operates independently on the organization’s most complex, high-impact improvement initiatives. As a senior individual contributor, this role leads network-wide process analysis, drives large cross-functional projects, and serves as a subject matter authority on Lean Six Sigma methodology and supply chain operations. The Senior Specialist brings analytical rigor and deep operational expertise to every engagement, setting the standard for quality, sustainability, and measurable results across the fulfillment center network. This individual understands how automation interacts with people and processes, and applies that knowledge to design improvements that are durable and scalable. This role also plays a key part in developing the broader Continuous Improvement community by mentoring colleagues and elevating team capabilities. This is a high-travel, hands-on role with significant time spent on the fulfillment center floor. This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Kentucky, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennesse

Responsibilities Lead publishing execution across pre-launch, launch, and live service phases, ensuring alignment with product goals, player needs, and North American market expectations. Act as a technically fluent publishing producer who can identify, prioritize, and drive resolution of production, service, and Live Ops issues in close partnership with development, platform, QA, and operations teams. Oversee Live Ops at both strategic and operational levels, with a focus on service stability, rapid incident response, issue escalation, content readiness, and continuous optimization of retention, monetization, and engagement. Translate business, player, and operational needs into clear production requirements, helping technical and cross-functional teams make timely decisions during live service situations. Own production schedules, milestone tracking, issue follow-up, and cross-functional coordination to ensure timely and scope-accurate delivery across publishing initiatives. Identify risks early across development, publishing, and live operations, and implement practical mitigation plans to reduce player impact and business disruption. Drive major updates, events, hotfixes, and lifecycle initiatives, ensuring seamless execution and alignment with global content roadmaps. Improve publishing and Live Ops workflows by establishing scalable processes, reporting structures, escalation paths, and communication frameworks for fast-moving service environments. Partner closely with data, marketing, platform, QA, community, and development teams to ensure cohesive execution and high-quality player experiences. Present KPI trends, incident learnings, production risks, and actionable recommendations to leadership in a clear and practical manner. Manage external partners or development studios as needed, ensuring alignment with product goals, service standards, and delivery expectations. Represent NC America’s publishing, Live Ops, and technical service needs within global pla