Consumer Service Operations Representative Jobs

We started a movement in which everyone can win – shoppers, retailers, society and every person on our team. To play fair, trust people and reward them for doing the right thing. We see and feel the impact of our work as more and more people gain financial freedom and retailers grow across the globe. Founded in 2014 in Sydney, Australia, Afterpay has over 24 million active customers globally and more than 250,000 of the best retailers around the world including Anthropologie, Revolve, DSW, GOAT, Finish Line, Levi’s, Mac Cosmetics, Ray-Ban and many others. Afterpay is helping people spend responsibly! We empower customers to access the things they want and need, while still allowing them to maintain financial wellness and control, by splitting payments in four, for both online and in-store purchases. Afterpay is deeply committed to delivering positive outcomes for customers. Now under the Block ecosystem, we are focused on supporting our community of shoppers. We trust in the next generation and share a vision of a more accessible and sustainable world in which people are rewarded for doing the right thing. The Role The Australia and New Zealand SMB & Franchise Sales team at Afterpay is responsible for driving revenue to our core consumer payments business, giving our Merchant partners access to one of the largest and most engaged networks of next generation consumers. We are looking for a strategic, analytical, high-energy, and experienced Head of SMB Acquisition Sales to lead and scale a high-velocity, playbook-driven sales engine across a broad and growing base of small and medium-sized businesses, while forging and expanding relationships with fast-growing and established Franchise partners. The SMB segment spans multiple motions, including a BDR function that sources and books meetings for Account Executives, an Inbound motion serving smaller, higher-volume businesses, and an Outbound-led motion focused on larger, higher-growth SMB and Premium SMB seg

We started a movement in which everyone can win – shoppers, retailers, society and every person on our team. To play fair, trust people and reward them for doing the right thing. We see and feel the impact of our work as more and more people gain financial freedom and retailers grow across the globe. Founded in 2014 in Sydney, Australia, Afterpay has over 24 million active customers globally and more than 250,000 of the best retailers around the world including Anthropologie, Revolve, DSW, GOAT, Finish Line, Levi’s, Mac Cosmetics, Ray-Ban and many others. Afterpay is helping people spend responsibly! We empower customers to access the things they want and need, while still allowing them to maintain financial wellness and control, by splitting payments in four, for both online and in-store purchases. Afterpay is deeply committed to delivering positive outcomes for customers. Now under the Block ecosystem, we are focused on supporting our community of shoppers. We trust in the next generation and share a vision of a more accessible and sustainable world in which people are rewarded for doing the right thing. The Role The Australia and New Zealand SMB & Franchise Sales team at Afterpay is responsible for driving revenue to our core consumer payments business, giving our Merchant partners access to one of the largest and most engaged networks of next generation consumers. We are looking for a strategic, analytical, high-energy, and experienced Head of SMB Acquisition Sales to lead and scale a high-velocity, playbook-driven sales engine across a broad and growing base of small and medium-sized businesses, while forging and expanding relationships with fast-growing and established Franchise partners. The SMB segment spans multiple motions, including a BDR function that sources and books meetings for Account Executives, an Inbound motion serving smaller, higher-volume businesses, and an Outbound-led motion focused on larger, higher-growth SMB and Premium SMB segments.

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world's biggest financial problems. We're looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn't a place for complacency, it's where ambitious people do the best work of their careers. We're a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Social team at Robinhood is building the products that help customers share, discover, and connect around their financial journeys — bringing transparency and community to personal finance in a way that has never been done before. We sit at the intersection of product, engineering, data science, and content to create experiences that are as intuitive as they are engaging. Our team moves fast, experiments constantly, and holds the bar high for both craft and impact. We care deeply about understanding our users, and we design with empathy, rigor, and a shared belief that great design makes financial access more equitable! As a Product Designer on the Social team, you'll own end-to-end design of social and community features across Robinhood's consumer mobile app — from initial concepts through polished, shipped product. You'll partner closely with product managers, engineers, data scientists, and researchers to shape how millions of customers discover, share, and engage with financial content. You'll translate ambiguous problems into clear, considered design solutions and contribute to the ongoing evolution of Robinhood's design system. This is a meaningful opportunity to

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. What You’ll Do: In this Senior Frontend Engineering role, you will be a key contributor in shaping the future of Roblox’s application surfaces. You will develop the architecture and technical direction of our frontend stack for consumer-facing surfaces, working across teams and technology platforms to ensure our solutions are universal and scalable​. This role would require defining how all our frontend pieces fit together, how data flows through the client, and how we can build features faster and more reliably. You will have the opportunity to work with modern frameworks and also dive into our custom Luau-based tech, bridging the best ideas from the web ecosystem into Roblox’s unique environment. If you are excited by the idea of creating the foundation on which dozens of engineers will build new features – and doing it in a way that delights our end-users with speed and stability – then this role will be perfect for you. Join us and help build the frontend platform that underpins the metaverse! Together, we’ll enable incredible new experiences for our users and a productive, joyful development experience for our engineers. You Have: Bachelor’s degree in Computer Science or a relate

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Roblox’s 21-month Associate Product Manager (APM) rotational program is designed to cultivate well-rounded product leaders through mentorship, guided learning, and hands-on execution. You’ll have the opportunity to collaborate with cross-functional partners to learn about our full platform ecosystem, applying that knowledge to build and enhance features used by millions of players and creators every day, spanning payment systems, consumer mobile apps, social features, and game development. Applications for this position will close on Friday, October 30th at 5 PM PST - we recruit on a rolling basis. You Will: Build product features that millions of users will interact with every day, sharing updates, progress, and learnings to stakeholders across the business. Partner with senior product managers to define product strategy and roadmaps. Collaborate with cross-functional partners in design, data science, product marketing and engineering to write specifications, experimentation plans and go-to-market briefs. Conduct user research, gather feedback, and analyze data to identify creator community needs and opportunities. Support market research and competitive analysis to inform prod

Feastables is on a mission to create the world's most engaging brand. As the CPG industry teeters on the edge of transformation, trust has shifted from traditional corporate giants to innovative individual creators. With the backing of MrBeast, the world's most influential creator, and our unwavering commitment to transparency and superior quality, we are strategically positioned to become the go-to snacking brand for future generations. At the heart of our ethos is the belief that anything is possible. This belief ignites our innovation and drives us to push boundaries. It's what enables us to deliver incredible products and unique, engaging experiences that keep our fans and customers coming back for more. Though recognized for our chocolate bars, our vision goes beyond a single product category. We aim to offer a diverse product range, each item tailored to meet our customers' unique tastes and needs. Regardless of the variety, all of our products share a common trait - the guarantee of quality and fun that Feastables is known for. We're not just building a brand; we're crafting a legacy and just getting started. We are charting an unprecedented path, at an unbelievable velocity, and seeking extraordinary individuals to help us shape the next iconic global brand. Together, we will build something truly remarkable that will resonate with customers worldwide and stand the test of time. About The Role: As the Sr. Director of Food Safety, Quality, and Regulatory at Feastables, you will be positioned as Feastable’s guardian of product integrity and consumer trust - owning the enterprise of FSQR strategy. Operating through an external manufacturing network, this role demands a leader who drives world-class outcomes through influence and partnership. Feastables is redefining what a modern food brand looks like - and this role protects everything that makes it possible. What You’ll Be Doing: Set the enterprise global food safety, qual

Feastables is on a mission to create the world's most engaging brand. As the CPG industry teeters on the edge of transformation, trust has shifted from traditional corporate giants to innovative individual creators. With the backing of MrBeast, the world's most influential creator, and our unwavering commitment to transparency and superior quality, we are strategically positioned to become the go-to snacking brand for future generations. At the heart of our ethos is the belief that anything is possible. This belief ignites our innovation and drives us to push boundaries. It's what enables us to deliver incredible products and unique, engaging experiences that keep our fans and customers coming back for more. Though recognized for our chocolate bars, our vision goes beyond a single product category. We aim to offer a diverse product range, each item tailored to meet our customers' unique tastes and needs. Regardless of the variety, all of our products share a common trait - the guarantee of quality and fun that Feastables is known for. We're not just building a brand; we're crafting a legacy and just getting started. We are charting an unprecedented path, at an unbelievable velocity, and seeking extraordinary individuals to help us shape the next iconic global brand. Together, we will build something truly remarkable that will resonate with customers worldwide and stand the test of time. About The Role: As the Manager of Partnerships at Beast Goods , you will play a key role in managing the day-to-day execution of our growing portfolio of consumer goods partnerships. You'll be responsible for keeping partnership initiatives on track, coordinating cross-functional teams, and ensuring our partners have an exceptional experience working with Beast Goods. This role blends brand management, relationship management, operational excellence, business analytics, and project execution. You'll work closely with Product Development, Brand Marketing,

Feastables is on a mission to create the world's most engaging brand. As the CPG industry teeters on the edge of transformation, trust has shifted from traditional corporate giants to innovative individual creators. With the backing of MrBeast, the world's most influential creator, and our unwavering commitment to transparency and superior quality, we are strategically positioned to become the go-to snacking brand for future generations. At the heart of our ethos is the belief that anything is possible. This belief ignites our innovation and drives us to push boundaries. It's what enables us to deliver incredible products and unique, engaging experiences that keep our fans and customers coming back for more. Though recognized for our chocolate bars, our vision goes beyond a single product category. We aim to offer a diverse product range, each item tailored to meet our customers' unique tastes and needs. Regardless of the variety, all of our products share a common trait - the guarantee of quality and fun that Feastables is known for. We're not just building a brand; we're crafting a legacy and just getting started. We are charting an unprecedented path, at an unbelievable velocity, and seeking extraordinary individuals to help us shape the next iconic global brand. Together, we will build something truly remarkable that will resonate with customers worldwide and stand the test of time. About The Role: As the Director of Partnerships at Beast Goods , you will play a critical role in growing and managing our portfolio of strategic consumer goods partnerships. You will be responsible for driving commercial performance across key partnerships, identifying new growth opportunities, and building long-term relationships that expand the Feastables and MrBeast Lab Toys brands, and help create new brands. This role blends strategic thinking with hands-on execution. You will lead partnerships across licensing, co-branded products, retail collabor

Feastables is on a mission to create the world's most engaging brand. As the CPG industry teeters on the edge of transformation, trust has shifted from traditional corporate giants to innovative individual creators. With the backing of MrBeast, the world's most influential creator, and our unwavering commitment to transparency and superior quality, we are strategically positioned to become the go-to snacking brand for future generations. At the heart of our ethos is the belief that anything is possible. This belief ignites our innovation and drives us to push boundaries. It's what enables us to deliver incredible products and unique, engaging experiences that keep our fans and customers coming back for more. Though recognized for our chocolate bars, our vision goes beyond a single product category. We aim to offer a diverse product range, each item tailored to meet our customers' unique tastes and needs. Regardless of the variety, all of our products share a common trait - the guarantee of quality and fun that Feastables is known for. We're not just building a brand; we're crafting a legacy and just getting started. We are charting an unprecedented path, at an unbelievable velocity, and seeking extraordinary individuals to help us shape the next iconic global brand. Together, we will build something truly remarkable that will resonate with customers worldwide and stand the test of time. About The Role: As the Associate Manager, Brand Communications at Feastables , you will help bring our biggest brand moments to life through integrated marketing campaigns and digital channel execution. This role is responsible for coordinating cross-functional campaign planning and execution across product launches, seasonal moments, and key brand initiatives, ensuring campaigns are delivered seamlessly across every consumer touchpoint. You will partner closely with teams across Content, Ecommerce, Shopper Marketing, and Creative to build and exe

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset. Distinguished Architect, Enterprise Data & Integration Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day—building championship teams, obsessing over fans, acting with limitless entrepreneurial spirit, and delivering with a determined and relentless mindset. As we continue to scale our global platform, the Distinguished Architect, Enterprise Data & Integration will play a critical role in setting enterprise data and integration architecture direction across direct-to-consumer, wholesale, manufacturing, and fulfillment at Fanatics Commerce. ROLE OVERVIEW Fanatics Commerce is hiring a Distinguished Architect to set the direction for enterprise data and integration architecture across the company, reporting to

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . Role Description: We are seeking a Staff Product Manager to join our Ad Formats & Experience team within our Ads Monetization organization. This individual will work with a team that leads a portfolio of products and features within the Ad Formats & Experience team, and will drive performance optimization for our portfolio of core lower funnel formats, and our browser experience. This PM will also own core Foundational investments inc. Formats signals. You will collaborate with our Formats engineering teams, as well as our UX Design, Data Science and Product Marketing teams to shape our product roadmaps to ensure we deliver the best outcomes for our advertisers, users and Reddit’s business. Additionally, you will partner outside of the Ads Product organization with our Consumer Product teams to help think through new opportunities for collaboration and help to address how our formats evolve to our changing Consumer experiences. Responsibilities: Drive product strategy & execution for a portfolio of lower funnel formats, custom browser / post-click optimizations, and format foundations Work with other Ads Products PMs to understand dependencies, and prioritize product work across the team Work closely with User Experience Design and Research to develop new Reddit-unique ad experience, and drive them to launch Partner with product marketing and sales team to develop go-to-market strategy, integrate market feedback, and manage product launches Support on-going improvements t

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. About the Role As the Country Manager and Director for Marketplace, you’ll own the Denmark marketplace P&L and play a central role in shaping our next phase of growth. Denmark is a mature and highly successful Wolt market, with strong fundamentals and significant opportunity ahead. With competition increasing and consumer behaviour evolving, our next focus is on unlocking new sources of growth, while continuing to strengthen marketplace performance and our position in the market. You’ll set the marketplace strategy, and sit at the intersection of operations, product, marketing and customer experience — making the trade-offs that determine how well the marketplace performs today and how strong it will be tomorrow. Working closely with other senior leaders across Wolt, you’ll identify where to invest, where to change course and where the next wave of growth can come from. You’ll also play a key role in expanding Wolt into new occasions and geographies, strengthening selection and building a marketplace that continues to deliver value for our customers, merchants and couriers. What You’ll Be Doing Set the direction for Wolt Denmark Assess the market and build our long term position in the market Set a clear direction for growth and profitability while

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Capital Team The Capital team manages the financial foundation that supports Affirm’s lending and innovation. We lead the funding, liquidity, and risk management strategy across capital markets, treasury, deal structuring, analytics, and bank partnerships. The team secures efficient funding while supporting sustainable business growth. We balance cost, flexibility, and risk to ensure Affirm’s financial resilience through all economic cycles. By optimizing capital structure and managing liquidity, we help build a scalable and resilient financial platform. We’re looking for a smart, driven individual to join our Quantitative Markets team. The team is responsible for structuring and pricing Affirm’s debt funding deals, developing platforms and tools for optimizing funding strategies, and building models to analyze and predict the performance of Affirm’s consumer loans. The ideal candidate will have experience in structuring asset-backed transactions, working with rating agencies, and building quantitative models. Given the cross-functional nature of the role, the ideal candidate should have strong interpersonal and communication skills. What You’ll Do Work closely with the Capital Markets team to evaluate, structure and price consumer asset-backed transactions Develop and enhance capital structuring and pricing models tailored to Affirm’s consumer loan portfolio to enable efficient deal execution Build quantitative models to analyze and predict the performance of Affirm’s consumer loans Provide insights on capital markets deals to cross-functional teams for more optimal and efficient funding strategy and merchant pricing Partner cross-functionally with our Capital Markets, Treasury, Merchant Pricing, Credit, Commercial, Product and Engineering teams to evaluate funding, product

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Capital Team The Capital team manages the financial foundation that supports Affirm’s lending and innovation. We lead the funding, liquidity, and risk management strategy across capital markets, treasury, deal structuring, analytics, and bank partnerships. The team secures efficient funding while supporting sustainable business growth. We balance cost, flexibility, and risk to ensure Affirm’s financial resilience through all economic cycles. By optimizing capital structure and managing liquidity, we help build a scalable and resilient financial platform. We’re looking for a smart, driven individual to join our Quantitative Markets team. The team is responsible for structuring and pricing Affirm’s debt funding deals, developing platforms and tools for optimizing funding strategies, and building models to analyze and predict the performance of Affirm’s consumer loans. The ideal candidate will have experience in structuring asset-backed transactions, working with rating agencies, and building quantitative models. Given the cross-functional nature of the role, the ideal candidate should have strong interpersonal and communication skills. What You’ll Do Work closely with the Capital Markets team to evaluate, structure and price consumer asset-backed transactions Develop and enhance capital structuring and pricing models tailored to Affirm’s consumer loan portfolio to enable efficient deal execution Build quantitative models to analyze and predict the performance of Affirm’s consumer loans Provide insights on capital markets deals to cross-functional teams for more optimal and efficient funding strategy and merchant pricing Partner cross-functionally with our Capital Markets, Treasury, Merchant Pricing, Credit, Commercial, Product and Engineering teams to evaluate funding, product

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . Pinterest is uniquely positioned across the full consumer journey—from inspiration and discovery through consideration, planning, and action. Creators bring ideas to life, Pinners signal emerging interests and intent, and advertisers help people act on what inspires them. This role will define how Pinterest measures that flywheel, helping advertisers understand how Pinterest and its creators build awareness and drive business outcomes, while helping creators understand the value they generate and unlock new opportunities with brands. The ideal candidate is a Staff-level product leader with substantial ads measurement experience and a deep understanding of how advertisers set objectives, deploy tactics across the full funnel, and evaluate outcomes. They have worked cross-functionally with engineering, data science, research, PMM, sales, an