Consumer Service Operations Representative Jobs

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. What You’ll Do Full stack development, building models to consume, transform, and expose data to stakeholders and production systems Drive a culture of experimental design, testing agenda, and best practices Contribute to the culture of Ramp’s data team by influencing processes, tools, and systems that will allow us to make better decisions in a scalable way Collaborate with Finance teams (e.g. GTM Finance, StratFin) to develop financial insights and influence business decisions Work closely with data engineering teams to capture, move, store, and transform raw data into highly actionable insights, and partner with business teams to turn those insights into action What You Need Minimum of 3 years of industry experience in Data Science / Software Engineering / Finance Strong AI proficiency as a lever to quickly adopt new skills and subject matter Track record of shipping high quality products and features at scale Ability to thrive in a fast-paced, constantly improving, start-up environment that focuses on solving problems with iterative technical so

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: We are seeking a dynamic and experienced Client Partner to join SpaceXSI's world-class team of media professionals, where you will drive revenue growth by building strong relationships with Fortune 500 companies and their advertising agencies. In this role, you will create impactful, consultative sales strategies to showcase advertising products, helping advertisers connect with consumers and achieve their marketing goals. Ideal candidates are passionate about SpaceXSI's mission to preserve free expression and choice, thrive in collaborative environments, and bring a deep understanding of the social media landscape to fuel innovative advertising solutions. RESPONSIBILITIES: Establish and nurture collaborative business relationships with Fortune 500 companies, as well as their marketing agencies. Develop consultative sales presentations to demonstrate how our advertising products can be leveraged to effectively engage consumers. Partner with advertisers to build and execute high-impact campaigns, measure performance, and drive renewals and upselling opportunities to fuel revenue growth. Stay at the forefront of thought leadership by immersing yourself in the evolv

MKTQ327R30 Databricks is hiring an experienced web leader to grow and scale the function globally, as the company continues its hyper-growth and leadership in the Data and AI space. You will be an essential member of the marketing leadership team, drawing on all of our internal resources to bring our marketing strategy to our digital audiences — and increasingly to a new kind of audience: the AI agents and assistants that now read, interpret, and act on the web on behalf of the people we're trying to reach. You will ultimately be measured on your ability to develop a cohesive portfolio of web properties built for scale, personalization, and this next era of how people and machines discover and evaluate companies. Reporting to the VP of Marketing, you will build and oversee a product team focused on executing and iterating on marketing priorities. The ideal candidate has held a senior digital leadership role in a high-performing marketing organization at a company experiencing rapid growth. You have operated at scale in a global environment while maintaining a solution-oriented mindset and approach. You have excellent fundamentals, strong presence, and the ability to build a strong team. Just as important, you have a point of view on where the web is going, and know how to build for AI-driven search, answer engines, and autonomous agents. The impact you will have: Transform Databricks' web properties into outstanding destinations using a modern development approach and current technologies, built to serve both human visitors and the AI agents and assistants that now consume and act on web content. Put AI to work inside the function, using it to automate and accelerate web production, QA, localization, testing, and routine optimization so the team spends its time on strategy and craft rather than repetitive execution. Establish a strategy for how Databricks evolves and scales its web presence with the business across segments, products, industries, partners, and

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Product and Risk Data Engineering is Stripe's single source of truth data engineering layer for Payments, Risk, and Product — we enable Stripe to confidently run, measure, and grow the business by making accurate information easy to access. We curate and maintain high-quality data warehouses and pipelines that serve as the authoritative foundation for product and financial activity across Stripe, powering analytics, ML capabilities, agentic workflows, and merchant-facing data interfaces. Beyond building data, we act as the internal experts in data technologies and partner with Data Platform to deliver high-quality, low-friction data processing frameworks. We also serve as the bridge between data producers and data consumers — championing best-in-class data engineering practices and guiding product teams on event-driven data API modeling — so that every team at Stripe can build, decide, and grow from a trusted, well-engineered data foundation. What you’ll do We're looking for a person who could contribute to the team by solving high-impact, cutting-edge data problems. The ideal candidate will be someone that has built data pipelines for large scale volume, is deeply knowledgeable of key tools including Airflow/Spark/Kafka/Flink, is empathetic, excels at building strong relationships, and collaborates effectively with other Stripe teams to understand their use cases and unlock new capabilities. Responsibilities Lead the technical outcomes for

Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. The Opportunity About Fern Fern is building the enterprise agent layer for APIs and is backed by Postman, giving us access to a platform used by more than 40 million developers and 98% of the Fortune 500. We operate with the focus, speed, and ownership of a startup while benefiting from Postman’s enterprise reach, distribution, and API ecosystem. As AI agents increasingly become the primary consumers of APIs, companies need more than traditional developer documentation. Agents require structured context, strongly typed interfaces, deterministic contracts, and reliable tools for discovering and executing API functionality. Fern helps enterprises make their APIs accessible to both developers and agents through four connected product surfaces: Documentation that organizes technical knowledge into structured, agent-readable context SDKs that provide strongly typed, production-ready interfaces across major programming languages CLI tooling that allows developers and agents to interact with APIs directly from their workflows MCP servers that give AI agents a standardized way to discover and use API capabilities About the Role As an Accou

Careem is building the Everything App for the greater Middle East — making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people’s lives and build an awesome organisation that inspires. Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region’s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan. We’re now entering our next chapter — one powered by AI. We’re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it’s streamlining operations, enhancing customer experience, or reimagining internal systems — we want people who can make Careem work smarter and move faster. About The Role: Careem’s design system underpins every product experience across the super app, including rides, food, groceries, payments and beyond. We’re looking for a Design System Lead to own its evolution through its next chapter: one where the system serves not only designers and engineers, but AI agents that consume, generate and assemble design.This is a hands-on senior IC role for someone who is both a rigorous systems designer and a capable AI tool-builder. You’ll govern the token architecture, component library and documentation that keep a multi-vertical platform coherent, and you’ll use AI to make the system faster to maintain, easier to adopt and smarter to build with. What You’ll Do Own the Design System Own the lifecycle of Design System’s tokens, components, and patterns: from inception through shipping, iteration, and deprecation. Define and enforce standards for color, type, spacing, and interaction across platforms (iOS, Android, web) and locales, including RTL/Arabic. Resolve ambiguity regarding organizational ownership and responsibilities by mai

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . As a Sr Client Account Manager, you will be in charge of driving a sophisticated book of business featuring some of the largest advertisers at Pinterest. You’ll work directly with some of our key advertisers as a trusted consultant to their business. Your strategic advice, analytical skills and sales skills are core to bringing to life the value we deliver as a platform. In this role, you will help Home Retail advertisers translate inspiration into measurable business outcomes, connecting consumers from discovery to purchase in moments of high intent. You’ll partner with brands navigating performance goals such as efficient customer acquisition, catalog sales growth, and omnichannel conversion strategies, while helping them unlock the unique value of Pinterest as a platform where planning often precedes purchase. This is an opportunity to shape

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . As a Client Account Manager II, you will be in charge of driving a sophisticated book of business featuring some of the largest advertisers at Pinterest. You’ll work directly with some of our key advertisers as a trusted consultant to their business. Your strategic advice, analytical skills and sales skills are core to bringing to life the value we deliver as a platform. In this role, you will help Nestlé and its portfolio of brands connect with consumers in moments of inspiration, discovery, and early decision-making across some of Pinterest’s most relevant categories. You’ll partner closely with brand, agency, and cross-functional stakeholders to translate category insights, audience strategy, and media priorities into campaigns that strengthen awareness and consideration across a diverse CPG portfolio. This is an opportunity to shape how one

About LeafLink LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we’re defining the way thousands of cannabis brands, distributors, and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $5 billion in wholesale cannabis orders annually. Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000’s ‘Top 5000 Fastest-Growing Private Companies’; one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare; one of Built In NYC's 'Best Places to Work in 2021'; 2024 Fast Company’s Best WorkPlaces for Innovators for Banking, Finance, and Fintech category; 2024 Green Market Report Award for Best Fintech in cannabis - and we're just getting started! The Role LeafLink is seeking a Staff Data Engineer to help lead the evolution of our data platform and analytics infrastructure. This role will design and scale systems that power analytics, reporting, and operational insights across the organization. Staff Data Engineers influence how data is modeled, moved, and consumed across the company. This role partners with engineering, finance, product, and operations teams to ensure the data platform remains reliable, scalable, and capable of supporting critical decision-making. What You’ll Be Doing Design and lead development of scalable data pipelines using Airflow, dbt, and Python. Guide architecture and evolution of the company data platform. Build integrations across modern dat

About Syllo Syllo is on a mission to transform litigation. Our product is a unified litigation platform that enables lawyers and paralegals to safely harness the power of language models and agentic AI throughout the litigation life cycle. Since going to market, we have gained a diverse group of enterprise customers, including some of the biggest law firms and corporations in the country, and we are quickly expanding. By reducing the expense of litigation industry-wide, we aim to improve access to high-quality representation and promote the alignment of legal outcomes with merit. About the Role With our growing client-base and increasingly rapid product development, our need for clear, accurate, and frequent communication to our clients and internal stakeholders is greater than ever. Our training & enablement, customer success, marketing, account management, and sales teams, in addition to clients, will all consume documentation on our product. Responsibilities Own the organization of documentation Create documentation Author internal and client-facing documentation on how to use Syllo at each and every stage of the litigation journey Author client-facing documentation on new, complex features Author quick-turnaround questions from clients about our product Edit release notes so that they’re most useful for our clients Qualifications Ability to keep organized and as needed restructure a growing documentation library. The ability to write in a way that doesn’t simply spell out standard UI clicks, but bridges complex legal workflows with the product’s capabilities. A thirst for learning all resources available for acquiring answers to even the most complex and/or technical of questions. The ability to write distinct internal guides for solutions architects, customer success, and training & enablement and external, client-facing guides tailored to distinct user personas: litigators, paralegals, eDiscov

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About The Role Notion is reimagining how enterprise software is sold and the Solutions Consultant is the cornerstone of that model. As a SC, you’ll own the full customer journey: from first meeting through workflow design, commercial close, workflow implementation, expansion & renewal planning. You are the single owner of your accounts, accountable for ensuring what you sell actually gets realized. You’ll build live in front of customers, translate workflow designs into commercial outcomes, and be a trusted partner with genuine continuity across the entire relationship. If you’re a builder who loves to sell—and you want to work at the intersection of AI, productivity, and enterprise—this is the role. What You'll Achieve Own the full customer lifecycle—new logo, expansion, and renewal—as the single account owner for your book of business, with responsibility for ensuring credits sold translate into credits consumed Design and build workflow solutions live with customers: the discovery is the demo, not the slide deck—you’ll run discovery, design current-to-future-state workflow architecture, and co-build in Notion with the customer

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Build what’s next. Create the future of AI Data Cloud-powered Retail, CPG, manufacturing and supply chain solutions. We’re not just building the AI Data Cloud — we’re shaping how industries solve their biggest challenges with data. Our partner ecosystem is a key driver of that innovation, and we’re looking for a strategic, high-energy leader to serve as the Manager, Data Cloud Partners for a series of strategic industries One of the unique benefits of Snowflake’s architecture is the ability to securely share data, applications, and solutions with other Snowflake accounts without creating a copy of the data. The Snowflake Data Cloud builds on our Secure Data Sharing functionality to be the ‘App Store for Data’ enabling Providers and Consumers to publish, discover, and monetize data, applications, and solutions. In this leadership role, you will lead a team of Partner Development Managers (PDMs) who are helping partners leverage Data Sharing to replace traditional delivery methods like files and APIs, driving the network effect of our Data Cloud. This is a chance to guide a high-impact team, craft ecosystem strategies with top-tier Manufacturing, Supply Chain, Retail, CPG and Industrial IoT ISVs, and be part of a team that’s transforming how these industries operate at scale

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as a Principal Software Engineer for Stytch, where you'll shape the next generation of identity storage, relationship tracking and resolution. About the job As a Principal Software Engineer, you will serve as the technical anchor for a brand new, 0-1 initiative: building an Identity Graph on the Fraud & Risk teams. This foundational platform will synthesize data across multi-cadence sources to provide real-time identity resolution across multiple use cases. You will take early-stage concepts and POCs, wrangle ambiguity, and actively clarify boundaries to turn them into an actional MVP. In this role you will help own the platform's technical direction, creating a clean separation between the graph substrate and downstream consumers. You’ll partner closely with product management, architect and engineering leadership to drive cross-team alignment and manage stakeholder expectations. This is a rare change to operate like a startup withi

The Perception team at Zoox is responsible for the robot’s understanding of the world, fusing data from Lidar, Radar, and Cameras to create a unified representation of the environment. In this role, you will contribute to the development of our next-generation 3D occupancy and segmentation networks. You will architect and optimize high-performance deep learning models that generate dense, temporally consistent voxel representations of the driving environment. This work is critical for enabling our vehicle to navigate complex urban scenarios, handle rare obstacles, and drive safely in tight spaces by providing precise geometry and motion estimates to downstream planners. In this role, you will... Design and implement state-of-the-art multi-modal sensor fusion architectures (Lidar, Camera, Radar) to predict 3D occupancy, semantic segmentation, and flow . Develop "vision-first" fusion strategies to enhance geometric understanding and reduce dependency on sparse sensor modalities . Engineer temporal processing modules to improve the stability and consistency of predictions over time. Optimize model architectures for real-time on-vehicle inference, balancing high-fidelity range extension with strict latency constraints . Collaborate with downstream consumers (Tracking, Prediction, Planner) to refine geometric outputs, such as contours and free-space estimations, for complex maneuvering. Qualifications MS or PhD in Computer Science, Robotics, Machine Learning, or related field with 6+ years of industry experience. Deep expertise in 3D Computer Vision and Deep Learning, specifically with voxel-based or BEV (Bird's Eye View) architectures. Strong proficiency in Python and deep learning frameworks (PyTorch) for model training and design as well as some experience in C++ for model integration. Experienc

Software Engineer, Web Products P-1581 Location: Mountain View, CA About Us: The Web Engineering team at Databricks builds and owns the public-facing web experiences that represent Databricks to the world, across databricks.com, the blog, landing pages, hubs, microsites, and event properties. We are rebuilding the platform from the ground up, AI native from the start, and pioneering an agentic SDLC as our operating model. The Role: As Software Engineer on the Web Engineering team, you will build and ship production-quality web experiences across public-facing Databricks properties on an AI native platform designed for humans and agents from the ground up. You will contribute to a web delivery practice where AI native tools and an AI native engineering lifecycle are embedded in how the team builds every day. The impact you’ll have : Build and ship web experiences across databricks.com including landing pages, blogs, hubs, and event properties on a unified, AI native architectural foundation Implement components and page systems using a shared design system, contributing to a consolidated stack that reduces per-surface maintenance overhead Operate in an AI native SDLC where agents assist across code generation, testing, and deployment, building faster and more reliably alongside them Contribute to ensuring databricks.com surfaces are structured and optimized for how the web is discovered and consumed today, including by AI driven search and discovery systems Participate actively in code review and help establish what rigorous, AI native engineering execution looks like on this team What we look for: 4+ years of software engineering experience with a track record of shipping production web systems Strong fundamentals across the web stack including component architecture, rendering strategies, build systems, and deployment pipelines Experience building on or integrating with content management systems like Drupal, Contentful Comfort adopting AI native development tools