Content Management Sr Analyst Jobs

About the Team GTM Growth Engineering builds AI-native products and systems that help OpenAI's go-to-market and B2B marketing organizations operate with greater speed, focus, and leverage. Our mandate is revenue leverage: products tied directly to pipeline quality, customer engagement, seller and marketer productivity, and the speed at which OpenAI can bring its technology to customers. We build the infrastructure and user experiences behind high-impact GTM workflows, including customer context, prioritization, routing, campaign execution, review surfaces, feedback loops, and measurement. Our work combines product craft, applied AI, reliable systems, and thoughtful operational design. About the Role We’re looking for a product-minded Software Engineer to build AI-powered products and full-stack experiences for GTM Growth Engineering. You will own meaningful product slices end to end, from user experience and frontend implementation to backend APIs, integrations, data models, instrumentation, and launch readiness. This is a role for engineers who want to build products that do real work in production. You will partner with Product, Design, Data Science, Sales, B2B Marketing, and operations teams to understand high-value workflows and ship systems that improve customer engagement, pipeline, conversion, and team productivity. The role is ideal for a strong product engineer who can move between product craft, systems engineering, applied AI, and measurable business outcomes. You should be excited to build from ambiguous problem statements, ship quickly, and improve products based on real user feedback. What You'll Do Build AI-powered products and workflows that help sales and B2B marketing teams identify opportunities, coordinate work, and engage customers more effectively. Own full-stack product experiences from prototype through launch, instrumentation, iteration, and production hardening. Design intuitive user journeys that combine polished interfaces, reliable servi

About the Team GTM Growth Engineering builds AI-native products that help OpenAI's go-to-market and B2B marketing organizations scale with greater speed, intelligence, and operational effectiveness. We apply OpenAI models to real business workflows and build the systems that make those applications useful and dependable: customer context, agent behavior, feedback, evaluation, experimentation, and appropriate human oversight. Our work brings together software engineering, applied AI, product, data, and GTM operations. We measure success through the quality of customer engagement, pipeline, conversion, and the effectiveness of our sales and marketing teams. About the Role We're looking for an Applied AI Engineer to build production systems that help AI-powered go-to-market workflows improve over time. You will connect agent behavior, customer and operator feedback, evaluation, experimentation, and business outcomes to make these systems more effective, reliable, and responsive to evolving customer needs. This is a deeply technical, cross-functional role with end-to-end ownership of the agent improvement loop: understand production behavior, identify failure modes, improve how the system decides or acts, and validate the resulting impact. You will partner with Engineering, Product, Data Science, Sales, and B2B Marketing to turn real-world signals into safer, more effective agent behavior and measurable improvements in customer engagement, conversion, qualified pipeline, and team productivity. In this role, you will: Own the production improvement loop across agent behavior, customer and operator feedback, evaluation, experimentation, and verified business outcomes. Instrument agent workflows so model interactions, tool use, decisions, failures, human edits, and downstream outcomes can be understood in context. Define meaningful quality standards, representative evaluation datasets, regression coverage, and production monitoring for real GTM workflows. Investigate why a

About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage. Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved. Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile. Being a Dialer At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more. We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves. We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic . Your role Dialpad is redefining business communications through agentic AI, and this role sits at the center of that transformation. Reporting directly to the Chief Revenue Officer, the Vice President of AI Transformation will build and lead Dialpad's global specialist sales organization responsible for driving adoption and reve

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic's Enterprise AI Products team builds what makes Claude a daily-use tool for enterprise customers across industries. We focus on organizational context and workflows (plugins, skills, connectors, webhook-triggered processes / agents). In other words, we focus on products that form the connective tissue that lets Claude operate across an organization. A big part of this work is understanding what's blocking adoption and building the capabilities that close those gaps. Much of this is being built 0→1 right now: you'll be shaping the product and the architecture in a market where no one has done this well yet. You'll be a technical leader who thinks holistically about the end-to-end customer experience, partners directly with research to push model capabilities into production, and carries real ownership over what we ship next. What you'll do Own technical design and delivery for enterprise-facing core products, end-to-end across the stack Partner with product, design, and go-to-market to turn enterprise customer workflows into shipped product, not just execute against a spec Set technical direction and standards for your team: architecture, code quality, and how the team builds Work directly with enterprise customers and sales during key conversations, translating what you learn into engineering priorities Work closely with research to make the models better in your domain: shaping evals, surfacing failure modes, and feeding customer learnings back into model development Mentor other engineers and raise the technical bar across the team, working with influence rather than authority Build multi-player, asynchronou

Sigmoid Analytics is a leading Data solutions company backed by Sequoia Capital. We offer best in- end-to-end data value chain spanning across Data Science, Data Engineering and Data Ops. With data and technology at the core of our solutions, we are solving some of the toughest problems out there. Our culture is modelled around expertise and mutual respect with a team first mindset. You’ll work with teams that push the boundaries of what-is-possible and build solutions that energize and inspire. Offices : New York | Dallas | San Francisco | Lima | Bengaluru About the Role: We are looking for Associate Manager Analytics who will work on a broad range of data analytics, data visualization and business intelligence problems across a variety of industries. More specifically, you will: Engage with clients to understand their business context Understand business processes and map the complete process in visual formats. Translate business problems into analytical structures and solve using statistical/ML techniques Manage a team of data analysts to deliver solutions for clients. Collaborate with a team of data scientists and engineers to embed AI and analytics into the business decision processes. Desired Skills & Competencies: Developing and enhancing algorithms and models to solve business problem. Providing end-to-end analysis support across different industry domains and application areas. Generate data cuts/outputs according to agreed specifications (for example, survey data clean up, weighting data, recoding variables, creating custom tabular views, and running cross-tabulations)Conducting quantitative analyses and interpreting results Proficient in visualisation tools such as Power BI, Tableau, QlikView, Spotfire (Any). Proficient in MS SQL Database. Python knowledge is good to have. Strong analytical and problem-solving skills. Storyboarding, Client Interaction is a value addition. Education & Desired Experience 4 - 6 years of relevant Analytics

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 ClickUp is seeking a versatile and dynamic Technical Account Manager to join our team. This pivotal role is responsible for driving customer satisfaction and loyalty by fostering strategic relationships and delivering exceptional service to both small to mid-market clients and dedicated accounts. The ideal candidate will excel in a start-up setting, embody ClickUp's core values, and have a proven track record in customer success within a SaaS environment. Key Responsibilities: Strategic Customer Engagement: Develop and manage engagement plans for a diverse client portfolio using both scaled and personalized approaches. Conduct in-depth discovery sessions to understand customer needs and recommend actionable strategies for success. Build trusted relationships with key stakeholders, identifying and nurturing client champions to drive adoption and advocacy. Technical Adoption and Expertise: Gather, analyze, and translate functional and technical requirements into tailored ClickUp solutions. Serve as a product expert, advising customers on leveraging ClickUp’s features to streamline workflows and solve complex business challenges. Data-Driven Insights: Analyze customer product usage data and translate it into actionable recommendations. Conduct ROI analysis to showcase the tangible benefits of ClickUp solutions. Driving Engagement & Adoption: Proactively engage with customers to evaluate progress, address roadblocks, and uncover new opportunities for success. Collaborate with customers to establish clear business goals, success metrics, and timelines. Cultural Fit, Growth Opportunities, & Leadershi

About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage. Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved. Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile. Being a Dialer At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more. We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves. We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic . Your Role As a Sales Engineer, you’ll own running demos and proofs of concept, including gathering success criteria, system configuration, admin training, user training, and troubleshooting. You’ll work closely with Account Executives to identify key customer requirements and present Dialpad solutions that meet those requirement

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 ClickUp is building the everything app for work so teams can plan, collaborate, and execute in one place. We’re hiring a Mid-Market Account Executive to help growing organisations across EMEA replace fragmented tools, manual handoffs, and workflow blind spots with a more unified way to operate. This role is a strong fit for a consultative seller who can turn high-intent inbound demand into durable revenue, run sharp discovery, and connect day-to-day pain to a clear business case for change. This role matters now because more mid-market teams are actively consolidating software, pushing for clearer visibility across work, and looking for practical ways to adopt AI without adding more complexity. You’ll partner with buyers who are already showing intent through trials, demo requests, and marketing demand, and help them see how ClickUp can become a more scalable operating system for work. Mission Drive new ARR across mid-market customers in EMEA by running disciplined, consultative inbound sales cycles, translating workflow pain into measurable business value, and building repeatable pipeline momentum. What You’ll Do Own new-business opportunities across mid-market accounts in your assigned EMEA region, from first response through discovery, demo, commercial process, negotiation, and close. Convert free trials, marketing-qualified leads, demo requests, and other high-intent demand into qualified pipeline and closed-won revenue. Run strong discovery conversations that uncover process friction, tool sprawl, stakeholder priorities, and the business case for adopting ClickUp. Deliver compelling product demos

About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage. Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved. Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile. Being a Dialer At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more. We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves. We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic . Your role As an Applied Scientist at Dialpad, you'll be an integral part of our AI team, conducting R&D to power the next generation of autonomous voice agents and delivering features for transcribed voice and chat message data in the business communications domain. We have several research themes, including developing multi

About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage. Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved. Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile. Being a Dialer At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more. We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves. We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic . Your role As a Sr. Software Engineer on the Salesforce Integration team, you will primarily contribute to the development of Dialpad’s native Salesforce integration, along with other critical apps. These integrations enable real-time automations and data transfers between Dialpad and key complementary systems, ensuring our mutua

Coder builds enterprise software that keeps developers in flow. As a Senior Customer Support Engineer, you will help customers solve complex technical issues, get unstuck faster, and build with confidence. You will work closely with Product, Customer Success, and Enterprise Account Managers to resolve urgent issues, improve support workflows, and turn customer feedback into better product experiences. This is a highly visible role on a growing team, with direct impact on how customers experience Coder. What you’ll do here Reproduce and debug customer issues using existing tools, test environments, or custom reproduction setups Solve incoming technical support requests in a timely manner, including urgent, high-severity cases Communicate clearly and tactfully with customers throughout the support lifecycle Gather context, provide diagnostic steps, share resolution guidance, and follow up after issues are resolved Identify and communicate product usage trends, bugs, and feature requests Collaborate with Enterprise Account Managers to schedule, coordinate, and lead customer debugging calls Document customer activity in accordance with internal and external security standards Guide and mentor new team members on support processes and procedures Contribute to product documentation, customer knowledge base articles, and best practice guides Improve support processes, tools, and workflows in collaboration with the broader team Participate in a periodic on-call rotation for production-down issues What we’re looking for 5+ years of customer support engineering experience, or a comparable customer-facing technical role, preferably with critical software products 5+ years of experience supporting enterprise customers 2+ years of experience diagnosing production network connectivity and performance issues Strong problem-solving, analytical, and troubleshooting skills Clear, thoughtful communication skills, both verbal and written Experience with Terraform Experience with major

Zoox is on an ambitious journey to develop a full-stack autonomous mobility solution for cities and safely deploy such a robotaxi solution. The System Design and Mission Assurance (SDMA) team plays a foundational role in the company's success, responsible for constructing the safety case and fail-operational design for our autonomous driving robots before public road deployment. You will be part of an organization with strong leadership and a transparent, respectful culture that enables you to reach your full potential. In this role, you will focus on pioneering safety strategies for novel environments. Specifically, you will: Define and own the fail operational safety strategy and roadmap for expanding into new operating environments and Operational Design Domains (ODDs). Ensure all new ODD elements have tailored solutions that meet safety and reliability requirements. Design and maintain fault response strategies that keep the vehicle safe and operational during malfunctions, including decision-making logic that selects the appropriate action based on the nature and severity of the fault in the context of the entire ODD. Build a framework for assessing the effectiveness of fault handling and recovery in new ODDs, defining key metrics for system resilience and safety while using data analysis and automation to drive continuous improvement. Partner closely with software, hardware engineering teams, and operations to ensure a holistic approach to system safety and fault tolerance, translating complex technical concepts for diverse audiences. Leverage the latest AI and LLM tools to accelerate the analysis work and automate processes to reduce repetitive manual work. Qualifications B.S. or higher degree in Systems Engineering, Robotics, Computer Science, Electrical Engineering, or a related field, with 8+ years of relevant experience.

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team The AI Platform team is a newly formed team at the center of Mixpanel's AI-first analytics vision. With a greenfield charter, we're building the infrastructure that accelerates and transforms AI product development at Mixpanel, both internally and for our customers. We provide the tools to improve AI products, enabling internal teams and customer agents to build things that were previously unimaginable. We build shared infrastructure that is essential for developing AI features with confidence and speed, and that gives every agent the tools, context, and quality guarantees to act autonomously on behalf of users. Some examples of what we are building: Agent Optimization Framework: A system that optimizes AI products for quality, speed, and cost, using metrics from production and evals, given the context of the invocation. AI Agent Integrations and Accessibility: Products and tools that bring the power of Mixpanel to wherever it is most effective for our customers, including a Mixpanel slackbot, MCP, and a public skills library. AI Engine: Services that centralize core AI and LLM functionality at Mixpanel in order to accelerate AI development, compound the value of AI efforts, and provide customers with a consistent experience. Role Overview We are looking for a driven Software Engineer to join our AI Platform team. You will be responsible for building the scalable, secure, and reliable infrastructure that accelerates AI agent development. You will be a leader and key contributor in a small, fast paced, newly formed team with a mandate to empower AI development across the c

About the job Shape the SoC architecture behind Graphcore’s next generation AI acceleration platforms. Graphcore is building AI compute systems that push far beyond a single chip. As a SoC Architect, you will define, specify and integrate critical subsystems for complex silicon devices. You will work across processor, SoC and system architecture to turn product requirements into practical design choices. Your work will influence performance, integration, modelling, validation and bring-up. This role is for someone who enjoys deep technical ownership and broad system context. You will help Graphcore deliver multiple AI silicon projects in parallel, at real scale. You will work on interfaces, interconnects and SoC subsystems that sit at the centre of advanced AI platforms. The problems are complex, visible and difficult to find elsewhere. The team and culture The Silicon Architecture team sits at the point where product ambition becomes silicon reality. Architects work closely with design, verification, hardware, software and systems teams. The team is growing because the scope is expanding. You will own meaningful technical areas, move quickly on decisions and keep momentum across groups. Ideas are tested through modelling, specification, discussion and evidence. People are expected to speak up, take responsibility and help others move faster. What we're looking for · Strong understanding of computer architecture, SoC architecture or complex silicon systems · Experience writing clear technical specifications for engineering teams · Knowledge of RTL development, verification processes or logical design · Ability to work across architecture, design, verification, hardware and software teams · Domain knowledge in areas such as PCIe, DDR, LPDDR, Ethernet or on-chip networks · Motivation to take ownership, mentor others and drive practical decisions Benefits Flexible working: Balance your work and personal life with great

About the Team Enterprise Expansions is part of OpenAI’s Enterprise Engineering organization. We help organizations make ChatGPT Work part of everyday work, from discovering what it can do to building useful agentic workflows. Our goal is to help employees move from their first chat to confidently using AI to get work done. Our full stack work focuses on two workstreams: Agentic Activation: Help first-time chat users become effective agent users within their organizations. Bring organizational context into ChatGPT and build personalized onboarding, product education, and experiments that help people adopt agents in daily workflows. Work Discovery: Make relevant skills, plugins, capabilities, and context easy for knowledge workers to find and ready to use. Build discovery experiences across the frontend and backend. Across both workstreams, we ship quickly, learn from customers, and use experiments to improve adoption. About the Role We’re looking for a full stack engineer with strong frontend skills, product instincts, and UX and design taste. The work ranges from activating first-time users to helping knowledge workers discover the capabilities and context they need to make ChatGPT useful in their daily workflows. You’ll own projects from early prototypes through production and iteration, shaping interactions and building the backend services that support them. This role is a fit for someone who cares about the details of how a product feels and can turn an ambiguous user problem into a simple, polished experience. This role is based in San Francisco. In this role, you will: Build personalized onboarding and product education that help first-time ChatGPT users adopt agentic workflows. Create discovery experiences that make relevant skills, plugins, capabilities, and organizational context easy for knowledge workers to find and use. Shape product flows and implement polished interfaces, with careful attention to interaction details, accessibility, and responsiveness