Contract Technical Writer Jobs

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Technical Operations Support (TOS) Analyst HYBRID: Aliso Viejo, CA Contract, 12 months As part of Sony Interactive Entertainment, GDFT is helping lead the cloud gaming revolution, delivering console-quality gaming experiences across televisions, consoles, mobile devices, and beyond. The Technical Operations Support (TOS) team is a critical component of the operational foundation that enables GDFT to support a global cloud gaming platform at scale. The team provides frontline operational support for infrastructure, services, and internal processes that help ensure reliable delivery of world-class streaming experiences to players around the world. As a Technical Operations Support Analyst, you will serve as a key operational partner responsible for handling support requests, maintaining operational processes, documenting procedures, and helping improve the efficiency of day-to-day operations. You will work closely with technical operations, engineering, and global support teams while developing foundational skills in cloud and datacenter infrastructure, operational support, troubleshooting, and process improvement. Key Responsibilities: Operational Support Acknowledge, triage, and resolve support requests by following established Standard Operating Procedures

We're hiring for a Recruiting Coordinator to help us keep hiring at Coder organized and welcoming. You'll keep scheduling running smoothly, generally support our Recruiting Team, and make sure candidates have a great experience throughout the interview process. You'll also help identify improvements that make hiring a better experience for everyone. This position is slated as contract-to-hire, and we’re looking for someone who is able to join us in our Austin office occasionally. What you’ll do here Coordinate virtual and in-person interviews across teams and time zones, ensuring a smooth experience for everyone involved Thoroughly document interview processes, interviewer roles, and other relevant details to help better prepare candidates and interviewers Proactively identify opportunities to streamline coordination and improve the candidate and hiring team experience Generally support day-to-day recruiting operations What we’re looking for 1+ year(s) of experience in recruiting coordination, talent acquisition, HR, administrative support, or another similar role Strong organization and attention to detail, with the ability to juggle competing priorities Clear and friendly communication, both written and verbal A candidate-first mindset and genuine interest in creating a positive experience for everyone involved in hiring Experience using AI, an Applicant Tracking System (Ashby, Greenhouse, etc.), and standard web-based tools (Google Workspace or similar) Bonus tacos if you have (Tacos? If you need an ice-breaker, ask how we say thanks by giving tacos!) Experience using Ashby ATS Prior experience at a quickly scaling technical startup Interest in growing professionally into a full-cycle Recruiter About Coder Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer product

We're hiring for a Recruiting Coordinator to help us keep hiring at Coder organized and welcoming. You'll keep scheduling running smoothly, generally support our Recruiting Team, and make sure candidates have a great experience throughout the interview process. You'll also help identify improvements that make hiring a better experience for everyone. This position is slated as contract-to-hire, and we’re looking for someone who is able to join us in our Austin office occasionally. What you’ll do here Coordinate virtual and in-person interviews across teams and time zones, ensuring a smooth experience for everyone involved Thoroughly document interview processes, interviewer roles, and other relevant details to help better prepare candidates and interviewers Proactively identify opportunities to streamline coordination and improve the candidate and hiring team experience Generally support day-to-day recruiting operations What we’re looking for 1+ year(s) of experience in recruiting coordination, talent acquisition, HR, administrative support, or another similar role Strong organization and attention to detail, with the ability to juggle competing priorities Clear and friendly communication, both written and verbal A candidate-first mindset and genuine interest in creating a positive experience for everyone involved in hiring Experience using AI, an Applicant Tracking System (Ashby, Greenhouse, etc.), and standard web-based tools (Google Workspace or similar) Bonus tacos if you have (Tacos? If you need an ice-breaker, ask how we say thanks by giving tacos!) Experience using Ashby ATS Prior experience at a quickly scaling technical startup Interest in growing professionally into a full-cycle Recruiter About Coder Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer product

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity As a Senior Technical Success Manager (TSM) at New Relic, you can optimize your blend of technical knowledge, problem solving skills, business acumen, and teamwork to take care of and grow our customer base in a meaningful way. While you will work closely with our larger account teams, at New Relic a TSM is more than a technical resource to the sales team. You will own the technical success and post sales relationships for our valued customers. You will help our customers succeed while growing their New Relic Investment. You will nurture New Relic’s strategic direction and vision, as well as promote and support new product directions on behalf of your customers. You must be customer-obsessed to ensure our customers become lifelong proponents of the New Relic platform and will help achieve this by owning technical relationships, solving technical problems in real-time, and owning your account base from a technical perspective. What you'll do Own customer adoption, onboarding, and continued success at your customer base. Forecast customer consumption and document opportunities and successes. Lead all aspects of the adoption, optimization, and integration of New Relic within your customers. Be a partner with Sales to identify revenue opportunities through the upsell of new services and contract renewals Be your customer’s voice with product and engineering. Maintain a deep understanding of the customer’s business

About Zoox Zoox is an autonomous ridehailing company building the world's first purpose-built robotaxi — fully electric, bidirectional, with no steering wheel or driver's seat. Backed by Amazon and founded to make transportation safer, cleaner, and more accessible, Zoox designs its vehicles entirely around the rider. We're currently operating in Las Vegas and San Francisco, with Austin and Miami on the horizon, and testing underway across seven U.S. markets. About Our Contract Student Worker Program Zoox's contract student worker program puts you at the center of one of the most ambitious challenges in transportation. You'll contribute to real projects, work alongside engineers and researchers pushing the boundaries of autonomous technology, and gain experience that goes well beyond the classroom. We're looking for students who bring strong academic foundations, curiosity that doesn't stop at coursework, and a drive to be part of something that matters. Role Overview Create flexible framework dashboards that can accommodate multiple KPI elements. Incorporate new KPI's as needed and continuously seek to improve dashboards Responsibilities Support of Vehicle Engineering Dashboard project, including: Interviewing managers to understand what metrics they need to track Gap Analysis: Work with Zoox internal data team to identify existing dashboard platforms and data sources. Develop plans to collect data to track items not currently covered. Collaborate with IT: To establish mechanisms to push standard and custom dashboards to targeted people and to public screens Document process, findings and future plans Required Qualifications Mathematics, Any Engineering Discipline, Technical backgrounds, Information design or UI/UX Bonus Qualifications Specialty or Prior Experie

About the Team OpenAI’s Industrial Compute organization is building the infrastructure required to develop and operate increasingly capable AI systems at global scale. The Manufacturing Operations team works across Hardware Engineering, Manufacturing Engineering, Manufacturing Quality, Rack Integration, System Enablement, Supply Chain, Logistics, Deployment, and Hardware Operations to convert complex hardware designs into reliable production systems. We partner closely with ODMs, JDMs, contract manufacturers, and component suppliers to ensure that servers, racks, networking equipment, and supporting infrastructure are manufactured, validated, and delivered at the quality and scale required by OpenAI. About the Role We are seeking a Technical Program Manager to lead manufacturing operations programs across OpenAI’s hardware supply base in Singapore and the broader APAC region. You will own cross-functional execution from new product introduction through production ramp and sustaining operations. You will coordinate manufacturing partners and internal engineering teams around factory readiness, capacity, material availability, build plans, validation, quality gates, issue resolution, and delivery commitments. This role requires strong technical fluency, disciplined program management, and the ability to operate directly with manufacturing partners in fast-moving, high-stakes environments. You should be comfortable working at both the factory floor and executive-review levels, translating complex manufacturing conditions into clear risks, decisions, and recovery plans. This role is based in Singapore and requires regular travel to manufacturing partners across the APAC region. Key Responsibilities Lead manufacturing operations programs for AI servers, racks, networking systems, and related infrastructure across regional manufacturing partners. Own integrated program plans spanning NPI, factory readiness, material availability, tooling, test development, qualification,

The Senior Technical Accountant owns some of Coder’s most complex accounting work, with a particular focus on technical revenue accounting, equity accounting, consolidated financial reporting, and quarterly Board and investor reporting. You’ll help us reach well-supported accounting conclusions, strengthen our policies, and bring rigor to areas that carry the most judgment and complexity. Reporting to the Controller, you’ll work closely with FP&A, Legal, Sales Operations, Product, Corporate Accounting, and our external auditors. You’ll lead key technical accounting workstreams, own Controllership’s external reporting deliverables, and help shape a broader technical accounting function as Coder grows across markets and legal entities. What you’ll do here Own the technical accounting analysis for complex revenue arrangements, including contract modifications, variable consideration, new product offerings, SSP considerations, and other non-routine transactions. Research and document accounting positions for complex transactions, translating FASB ASC guidance into clear, well-supported conclusions. Draft, maintain, and evolve Coder’s ASC 606 revenue recognition policy memo and related revenue playbook as our business, products, and contract structures change. Partner with Corporate Accounting on complex revenue matters that affect period-end reporting, helping ensure technical conclusions are applied consistently. Advise Finance, Legal, Sales Operations, and Product on the accounting implications of business decisions, contract structures, and new go-to-market offerings. Prepare and review quarterly stock-based compensation accounting, including journal entries, disclosures, and variance analysis. Prepare group financial statements, including consolidation and entity-level reporting, with consideration for a multinational legal entity structure. Own the preparation of Controllership’s quarterly reporting for the Board and investors, including financial results, key

Location Details: India, Remote At GoDaddy the future of work looks different for each team. Some teams work in the office full-time, others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely. This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. Join our Team GoDaddy's Strategy, Enablement, Acquisitions & Legal (SEAL) team is looking for a CLM Analyst/Engineer to help build and improve our contract lifecycle management platform. Working at the intersection of legal operations and technology, you will configure Ironclad workflows, develop automation for contract review and approvals, and help introduce AI-powered solutions that make contracting more efficient and self-service for teams across the business. This role goes beyond platform administration! You will partner with legal and other teams to translate legal policies, playbooks, and approval processes into scalable workflows and automation. Success in this role comes from combining knowledge of commercial contracting with strong technical and problem-solving skills to deliver reliable processes, improve data quality, and build a better contracting experience for our teams. What you'll get to do... Develop, build, test, and improve contract workflows in Ironclad, including intake forms, approval processes, document generation, e-signature workflows, and post-signature tracking Maintain and improve contract templates, clause libraries, data structures, and reporting to support consistent, accurate, and scalable contract management Monitor platform performance, solve issues, manage releases, and use data and insights to find opportunities to improve efficiency and user experience Partner with Legal, Procurement, Privacy, Security, Finance, and other teams to translate contracting requirements into

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Senior Revenue Analyst, you will be a critical part of the Company's deal support and month-end close processes. As a member of a small finance team, you're detail-oriented and comfortable managing your own priorities, and you meet deadlines during a high-volume monthly close cycle. This role will report to the Senior Manager of Revenue Accounting. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: Timely and accurate execution of monthly revenue accounting close activities and deliverables (i.e. journal entries, deal review, and reporting) Collaborate cross functionally with business partners, including Sales and Legal, during contract negotiations and provide accounting guidance in order to ensure proper revenue recognition Review revenue contracts in detail, identifying and documenting any non-standard terms to ensure accurate revenue recognition in accordance with company policy and ASC 606 Author, update, and maintain revenue recognition policies and accounting memos to support Figma contract structures Develop scalable revenue accounting processes and drive automation initiatives in partnership with Finance, Legal, Sales, and Engineering Contribute to special projects, system enhancements, UAT, and ad hoc analyses as business needs evolve We'd love to hear from you if you have: 4+ years of combined experience in public accounting and/or corporate revenue accounting Experience working in a high-growth SaaS techno

Here's a summary of the role Data is only powerful when everyone agrees what it means. This is your chance to build a world class product behavioural data system and process from the ground up. We're rebuilding the internal product our teams use to measure product success and end-user value across all our 24+ products in four business units. You'll design the single source of truth: the metric definitions, the telemetry standards, the data contract engineering instruments against, the change governance processes and tooling, and the models that turn behaviour into portfolio insight. You'll educate and support the teams using this internal behavioural data product to set expectations and and plot a rational roadmap for the maturing of this product, helping our user to use the data honestly and wisely. Usage tells you what happened, not why, or whether it mattered. We want someone who sets quantitative behaviour against qualitative evidence and treats the disagreement as the interesting part. AWS/Snowflake is our spine; capture and BI are open decisions you'll help make. Your models feed the business reviews our executive team, CTO and investors use to run the portfolio, and engineering is committed to instrument against your contract. Here's what your first twelve months should look like First 90 days. Learn the estate, meet the engineers who instrument it, and agree the measurement model for one product end to end — with a defensible adoption number and the qualitative read on what it means. Three to six months. Data contract published, instrumentation spec landed with engineering, first business unit building against it. Definitions, naming and versioned change control governed. Six to twelve months. Rolling out across the remaining business units through the BU-aligned analysts, portfolio reporting running on your numbers. Here's a breakdown of what you'll do (not all

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Ramp is in a critical phase of growth. This role is responsible for helping launch and scale Ramp’s brand media presence outside the United States across channels like TV, Podcasts, and Out-of-Home. You’ll help determine where Ramp shows up, how our brand should enter new markets, and how we judge whether an investment is working. You’ll operate across strategy, research, execution, and measurement, partnering with an experienced marketing team with the creative, analytical, and technical resources to deliver against ambitious growth goals. This is a key role in which you’ll be uniquely positioned to shape Ramp’s global growth by helping establish the playbook for launching in new markets. What You'll Do Research local media landscapes, audience behavior, competitive activity, cultural context, and category dynamics to inform market- and channel-entry decisions. Build launch and investment playbooks for brand channels, and work with media buying agencies to turn strategy into plans across TV, podcasts, radio, OOH, and digital video. D

We’re looking for a Director, Customer Support Escalation Center to help us develop and execute on a comprehensive, customer-first strategy and approach to our Global Hootsuite’s Customer Support Escalation Center. Reporting to the Vice President, Customer Support, you’ll plan, organize, monitor, track and report on the service levels delivered by the escalation center. In this role, you will be accountable for continuous service improvements to the escalation center operational framework and improve Hootsuite’s ability to effectively service our customers. In this role, you will partner with a wide range of stakeholders, including senior leaders to deliver an exceptional customer support experience. In line with Hootsuite's distributed workforce strategy, our flexible work arrangement allows for a hybrid model. This role is open to applicants located in Bucharest, Romania. In this role, you will report to the VP, Customer Support. Please note: this is a contract role until August 2027. WHAT YOU’LL DO: Develop strategies, enhance performance, and foster alignment of objectives within the Customer Support Escalation Center. This involves overseeing the global bug and incident management process, advanced technical and 24x7 on call Business Critical Support process.Establish and operationalize high levels of customer service standards. Develop and implement systems, processes and people to consistently deliver services that are tied to organizational strategies and KPI’s. Drive continuous improvement through anticipating growth, identifying gaps, and offering proactive guidance to minimize potential risks to our customers. Build robust cross-functional connections among the Customer Office, Revenue, Product, and Development leadership to tackle intricate escalated bugs and incidents, eliminate customer pain points, and suggest methods for alleviating customer experience issues and enhancing outcomes via insights from escalations and root

As a Salesforce Technical Architect on the Enterprise Technology Apps RevTech team in Warsaw, you will support insights with data and the technical systems that give our teams leverage to achieve their objectives. Working cross-functionally with Asana’s business teams to understand their goals, you will ensure they receive the data and technical support they need to flourish by delivering secure, scalable solutions. Reporting directly to our Lead Architect of Strategy & Planning, your focus will be on the execution, operational enablement, and operational excellence of our architecture, allowing you to partner closely with leadership to bring our technical vision to life. While the vast majority of our ecosystem is anchored on Salesforce, you will oversee and architect solutions across our integrated tooling landscape—including platforms like Roadrunner.io, Clay.io, and other advanced tools built on top of Salesforce. This role is based in our Warsaw office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do, and your recruiter can share more about the in-office requirements. We offer a Contract of Employment (UoP) for our employees in Poland. What you’ll achieve Provide architectural guidance and structural governance for Salesforce and surrounding GTM systems, ensuring alignment with long-term platform scalability. Own and maintain the Enterprise Technology (ET) tech stack desk and overarching systems landscape to ensure data integrity and system cohesion. Work closely with leadership to align on the technical vision and execution strategy, translating business needs into high-performing operations. Partner collaboratively with the product team to co-create, refine, and deliver the product roadmap. Provide architectural guidance and governance to the Salesforce Center of

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the role: Sentry is expanding our Technical Customer Success team to support our growing customer base and drive deeper adoption of the Sentry Platform worldwide. As a Technical Customer Success Manager (TCSM), you’ll be a Sentry product expert responsible for ensuring customers are successfully onboarded, achieve maximum value from our platform, and uncover new opportunities for growth through additional use cases and products. You’ll play a key role in helping customers realize measurable outcomes with Sentry. In this highly cross-functional role, you’ll collaborate closely with Account Executives (AEs), Sales Engineers (SEs), and Engineering teams to ensure customers’ technical and business goals are met. This role requires strong technical expertise and a deep understanding of the Software Development Life Cycle (SDLC) and related technologies. If you’re a technologist with experience supporting technical products in customer-facing roles—and you’re eager to join a fast-growing team delivering real value through an exceptional product—we’d love to meet you. This is a one year fixed contract with potential for conversion after the one year. In this role you will: Become a Sentry product expert and support customers by understanding their needs and helping them achieve their goals using the Sentry Platform. Drive customer success and health through effective onboarding, adoption, value realization, and retention. Collaborate with customer key stakeholders to define business and technical objectives, and work with the customer team to achieve them. Act as a trusted, strategic advisor to each assigned customer—driving

POSITION LOCATION & DURATION: This is a six-month hybrid (one day a week onsite in San Carlos, CA) contract role with hourly compensation . There is potential to extend or convert to full-time based on performance and business needs. POSITION SUMMARY: As a Software Engineer, Full Stack you will design, develop, and maintain full-stack software applications, APIs, and data services that support our Sample Management and analytics platform. You have experience building user-facing web applications and have a passion for great user experience with a great eye for design. You're comfortable leveraging APIs and services, local and cloud-based, to deliver these experiences to users. You'll use these skills, along with tools like React, TypeScript, Python, FastAPI, Snowflake, dbt, AWS (ECS Fargate, Lambda, S3), and AWS CDK. Together with the talented Engineering Team, Product Managers and Designers, you will work on new and exciting experiences for our customers. PRIMARY RESPONSIBILITIES: Work closely with the architecture and product teams to drive complex system design Perform code reviews and mentor the development team with best practices Make key design and technical implementation decisions on complex systems and help guide engineering vision Work closely with stakeholders to define requirements, and transform them into highly scalable and reliable, developer-friendly REST microservice APIs Design, build, and maintain highly sustainable systems to support our business applications, including data pipelines and analytics services on Snowflake QUALIFICATIONS: 5+ years of overall software development experience, preferably secure, scalable web applications with frontend and backend web technologies The following are specifically desirable: Experience with TypeScript Experience with Python and modern backend frameworks, especially FastAPI (with Pydantic and Uvicorn) Experience designing and building RESTful APIs Experience with React for frontend development, i