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customer support executive's role is to ensure customer satisfaction by managing customer inquiries, resolving issues, and building customer relationships. They are the primary point of contact between customers and the company. Here are some of the responsibilities of a customer support executive

About the Team The Corporate Security team is responsible for safeguarding all OpenAI employees and executives. Our mission is to create a secure, resilient environment that allows our teams to focus on their work without risk or disruption. We manage physical security operations across offices, events, and global initiatives, partnering closely with internal teams and external agencies to stay ahead of emerging threats. About the Role As the Corporate Security Operations Manager based in Mountain View, you will own day-to-day site security operations and help develop practical physical-security strategies, policies, and procedures. You will lead vendor-managed armed and unarmed security teams, partner cross-functionally, and serve as a key liaison with local law enforcement and security partners. This is a hands-on site-operations and guard-force leadership role, not primarily an executive, investigative, or policy-leadership position. The role typically requires 4-5 days in the office each week. In this role, you will: Office Security: Develop, implement, and manage practical physical-security measures, including policies, training, and vendor relationships, to protect employees and visitors across the Mountain View site and nearby facilities. Operational Management: Own the day-to-day performance of vendor-managed armed and unarmed security teams across shifts and locations. Set clear operational expectations and ensure security personnel understand and consistently follow company policies, post orders, and procedures. Monitor security practices, identify operational risks, and drive timely, practical mitigation and remediation. Coordinate with Workplace, Facilities, building management, law enforcement, and other internal and external partners to maintain a cohesive security posture. Support broader Corporate Security operations as needed. Support or lead security operations for on-campus events. Serve as the primary point of contact for VIP and government-guest

The opportunity We are currently looking for a Aftersales Lead which internally will be called Customer Service Lead. This person will be a key member of Polestar`s Customer Service Operations team where you will serve as a primary point of contact for workshops and external partners, where you will ensure smooth communication and collaboration, be responsible for coordinating service operations, addressing queries and providing support to workshops and partners to maintain a high service standard. A strong technical understanding of modern vehicles is a key requirement for this role. As Aftersales Lead, you will be responsible for driving product quality by identifying quality trends, analyzing field data, and leading investigations into vehicle-related issues. Working closely with engineering, service partners, and cross-functional teams, you will ensure that product concerns are escalated, root causes are identified, and corrective actions are implemented. Strong technical competence, analytical skills, and a passion for improving product quality are essential for success in this role. This position is located at Polestar Norway HQ in Fornebu, Oslo. This role will mainly work onsite to really connect with your department and be able to better collaborate with the rest of our Polestar team. With this new position our Customer Service team will grow from one to two people where both will report directly to our Head of Customer Experience. Frequent business travel to our service and retail partners is an integral part of this role, and will be required on a regular basis. The responsibilities In this role, you will be expected to drive aftersales performance, service quality and sustainable business growth across the network. As member of the Customer Service department in Norway you will be an important part of developing performance across the network as well as internally within the department. See below for a more thorough breakdown of the various tasks and area

The following description is not intended as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the discretion of adding or changing the duties of the position at any time. Position Overview BYD Electronics is seeking a Technical Program Manager (TPM) to support the development and delivery of thermal solutions for data center and server platforms. As an OEM supplier, this role will act as the technical interface between our engineering teams and our data center/server customers, ensuring successful product development, integration, and deployment. The TPM will coordinate cross-functional teams across thermal engineering, mechanical design, manufacturing, and customer engineering teams to drive programs from concept through mass production while meeting customer performance, quality, and schedule requirements. Key Responsibilities Customer Technical Interface Serve as the primary technical and program contact for data center/server customers. Work closely with customer engineering teams to understand system thermal requirements, server architecture, and integration constraints. Support technical discussions, design reviews, and issue resolution throughout the product lifecycle. Program Management Manage end-to-end programs for thermal solutions including heat sinks, heat pipes, vapor chambers, liquid cooling components, and related assemblies. Develop and maintain program schedules, milestones, and deliverables. Track risks, issues, and dependencies to ensure successful program execution. Cross-Functional Coordination Coordinate internal teams including thermal engineering, mechanical design, manufacturing, quality, and supply chain. Drive alignment between product design, testing, and manufacturing readiness. Facilitate cross-functional communication to resolve technical and program challenges. Product Development & NPI Support product development phases including design validation, prototy

At Veriforce, our mission is simple yet powerful: to help bring workers home safe from high-hazard jobs. We deliver supply chain risk management technology and expert services that reduce risk, improve ESG performance, and protect workers, worksites, and businesses. With over 30 years’ experience, CHAS is the trusted health and safety certification specialist for construction and the public sector. Originally founded by Merton Council, we help contractors pre-qualify for projects and give clients easy access to over 30,000 compliant contractors. We set the standard for excellence. Our audits align with major legislation and recognised standards, making compliance simple. We're looking for a motivated Health & Safety professional with a NEBOSH General Certificate (Level 3) or equivalent t o join our team as an SSIP Scheme Assessor . In this role, you'll review and assess contractor submissions against nationally recognised health, safety and compliance standards. In this role, you'll carry out high-quality desktop assessments, providing clear guidance to contractors while maintaining the consistency and integrity of the CHAS accreditation process. Deliver high-quality audits : Conduct detailed, desk-based audits of contractors’ Health & Safety, Quality, and Environmental (HSQE) management systems, policies, and procedures, ensuring alignment with nationally recognised legal and industry standards. Maintain audit integrity : Apply your professional judgement to assess documentation submitted by contractors, ensuring accuracy, consistency, and fairness in outcomes. Your findings contribute to a national compliance database accessed by buyers across the UK. Support contractor success : Proactively engage with contractors throughout the audit process, providing clear, constructive feedback on non-conformance's and helping guide them toward compliance - without compromising audit integrity. Work to targets : Operate in a performance-focused environment, meeting defined KP

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Job Summary We are seeking an experienced CSA Engineer with 7–12 years of relevant experience in Civil, Structural and Architectural engineering, preferably within industrial/manufacturing, EPC, or large-scale infrastructure projects. The candidate will be responsible for engineering, design coordination, project execution, construction supervision, quality control, and commissioning support for civil, structural, and architectural works. The role requires strong coordination with consultants, EPC contractors, vendors, and internal engineering teams to ensure projects are delivered safely, on schedule, within budget, and as per required quality standards. Key Responsibilities Lead and coordinate Civil, Structural & Architectural (CSA) engineering activities for industrial projects. Review and approve civil/structural drawings, specifications, calculations, BOQs, and technical documents. Coordinate with engineering consultants and EPC contractors for design development and execution. Supervise construction activities including: Foundations and RCC structures Structural steel works Industrial buildings and sheds Equipment foundations Roads, pavements and drainage Utility structures Underground structures and trenches Architectural and finishing works Review GA drawings, structural drawings, reinforcement drawings, foundation drawings, shop drawings, and architectural layouts. Ensure proper execution of foundatio

At Qualia, we've built the leading B2B real estate technology that transforms the home buying and selling experience into a simple, secure, and enjoyable process. Our SMB and Enterprise products bring together users from across the real estate ecosystem---homebuyers and sellers, lenders, title and escrow agents, and real estate agents---onto a single shared digital closing platform, providing greater clarity and transparency to real estate transactions. Today, through our business customers across the country, millions of consumers use Qualia to close on homes every year. WHAT YOU'LL WORK ON As Qualia embarks on its next phase of growth, we are seeking a Technical Support Engineer for our Resware product, which is used by leading companies in the title insurance and settlement services industry. You understand infrastructure, are not afraid of looking at stack traces, logs, or code, and can walk customers through complex issues and provide them with a clear path to resolution. You are driven by providing successful outcomes for our customers, and do not give up easily. The Technical Support Engineer independently owns technical cases from first response through resolution and performs installations, upgrades, and migrations of the Resware platform and associated services. The Engineer will build a deep understanding of the product and its customer environments, make sound judgment calls on priority and escalation, and serve as a trusted technical point of contact for customers and internal teams alike. This function is proactive in nature and is designed to deliver a higher level of partnership with the customer. RESPONSIBILITIES Own technical support cases end to end, from triage through resolution, including those for key accounts, and prioritize a mixed queue of standard and urgent work independently Diagnose Resware application, service, and integration failures from error codes, application and event logs: background task failures, PGP and SFTP transfer e

Horace Mann is looking for individuals who want to work with purpose. Being part of our organization means you can empower educators and others who serve the community to receive better benefits and financial stability. The Wise Benefits™ product suite captures the supplemental benefit offerings of Horace Mann's Worksite Division. These policies help offset the costs major medical insurance may not cover. Support the heroes in our schools and communities by helping them achieve financial peace of mind. We are currently seeking a Territory Development Specialist to help us increase sales to existing and potential new clients within a specific territory. Your key responsibility will be helping us expand our customer base and establish our reputation within our niche markets. Responsibilities Schedule and conduct group and individual meetings within the established client base Identify and solicit new business prospects in the assigned territory for new account growth Act as a point of contact for existing and potential customers Perform initial and follow-up sales calls on prospective and current clients Identify customer needs and recommend product solutions Maintain accurate records of sales activities Required Skills Sales experience required. B2B is strongly desired Enthusiastic, self-motivated, career minded Results-oriented, driven self-starter Excellent verbal and written communication skills Proven ability to achieve goals Life & Health insurance license is required, but can be obtained during the onboarding process Please use the following scheduling link to select a convenient time to discuss: https://calendly.com/kendall-lading #vizi# #LI-KL1 #WiseBenefits

About the Role We are seeking a Manager, Accounts Payable to lead Accounts Payable and Expense operations. This role will manage individual contributors and may oversee team leads while ensuring invoices, payments, reconciliations, tax reporting, and employee expenses are processed accurately and on time. The Manager, Accounts Payable will own team performance and execution while driving process improvements, automation, and reporting. You will work across Procurement, Accounting, Treasury, Tax, Finance, and other teams to resolve complex issues, strengthen controls, and improve the procure-to-pay experience. The ideal candidate is a reliable people leader who uses business context and data to make decisions, advises stakeholders, and delivers measurable operational improvements. What You’ll Do Lead, coach, and develop AP and Expense team members. Manage team performance, staffing, workload allocation, and day-to-day execution. Build a high-performing team with clear expectations, strong accountability, and consistent results. Oversee invoice processing, purchase order matching, coding, approvals, payments, vendor inquiries, and employee expense operations. Ensure AP and Expense activities are completed accurately, on time, and in accordance with company policies and controls. Own balance sheet reconciliations, AP close activities, accrual support, aging reviews, and related reporting. Lead annual 1099 reporting and support other AP-related tax and compliance requirements. Serve as the primary AP contact for internal and external audits, ensuring requested documentation is accurate and complete. Monitor unmatched invoices, open purchase orders, payment exceptions, duplicate payments, credits, and other outstanding items. Identify inefficiencies across AP and Expenses and lead process improvements that increase accuracy, efficiency, and scalability; Drive automation and AI initiatives related to invoice processing, matching, approvals, reconciliations, exception hand

About The Role Together AI is the AI native cloud, which has been built bottoms up to cater to the demand for the new generation of AI applications and agents. The company has seen tremendous growth with 10X growth year on year and has over a million developers. As we continue to drive product innovation, we are also investing deeply in our GTM. This role will lead partner marketing at Together AI. They will define our partner marketing strategy and own the execution, in collaboration with the GTM leadership. This role will report into the head of product and solution marketing and will have the opportunity to own and independently build the partner marketing function at one of the most innovative companies at the forefront of AI. Responsibilities Create and execute partner marketing strategy, specially for NVIDIA and cloud partners – in collaboration with GTM leadership Own core messaging for partners, working closely with product marketing to build those Be the marketing POC (point of contact) for partners and run regular rhythms of business to drive co-marketing efforts Collaborate with demand gen and field marketing to run partner marketing campaigns Outline and track metrics to measure our success in the partner space Experiment and try new ideas that can help us scale further the ROI for both partners and Together aI Requirements 5+ years of partner marketing experience, preferably working with cloud hyperscalers (Azure, AWS, GCP) and/or NVIDIA Proven track record in creating and implementing high impact partner campaigns for B2B businesses, preferably in AI or Software Platform (PaaS) Strong ownership mindset and ability to build something from ground up Experience with scaling organizations through partner GTM Strong analytical skills with a data-driven approach to decision-making and reporting Bachelors degree required, preferred if in engineering About Together AI Together AI, the AI Native Cloud, is purpose-built for AI engineers. AI ap

CPI Security is seeking an experienced Genesys Cloud Engineer to serve as the technical owner for our Genesys Cloud CX environment, with a strong focus on outbound dialer strategy, administration, performance and optimization. This role helps strengthen internal platform ownership, improve contact center productivity and support the technology that helps CPI protect what matters most. This full-time role is based in-office, in our headquarters in Charlotte, North Carolina. In this role, you will partner with contact center leadership, Salesforce and business application teams, analytics, IT, carriers and vendors to translate business goals into reliable Genesys Cloud solutions. You will support outbound campaigns, inbound routing, Architect flows, integrations, reporting, workforce engagement and emerging AI-enabled capabilities. What You’ll Do Own the configuration, administration, monitoring and optimization of Genesys Cloud outbound dialing capabilities. Design and maintain outbound campaigns, contact lists, campaign sequences, dialing modes, schedules, callable time sets, queue assignments, wrap-up mappings and attempt controls. Monitor dialer performance and recommend improvements based on contact rates, abandonment, utilization, answer patterns, queue conditions and business priorities. Partner with Salesforce and business stakeholders to support daily calling plans, customer data dependencies, campaign priorities and agent workflows. Troubleshoot campaign execution, contact list errors, dialing behavior, carrier responses, routing issues and agent delivery concerns. Maintain compliance-related dialer settings, including calling windows, attempt limits, suppression controls and audit documentation in partnership with Legal and Compliance. Administer Genesys Cloud users, roles, permissions, queues, skills, wrap-up codes, divisions, telephony settings and platform integrations. Build and support Genesys Architect flows, ACD routing, skills-based routing, s

Talkdesk is seeking a Sr. Technical Support Engineer who thrives at the intersection of deep technical troubleshooting and high-level customer consulting. In this role, you aren’t just closing tickets; you are a strategic partner to our clients, an advocate for their needs internally, and a developer of tools that make our entire support engine run smoother. You will be the bridge between our customers and our Engineering, Product, and Professional Services teams, ensuring that complex technical challenges are met with elegant, scalable solutions. Key Responsibilities Technical Leadership & Triage Advanced Troubleshooting: Lead Talkdesk’s most intricate support tasks. Outline reproduction steps, drive issues to resolution, and manage customer expectations with clarity. Escalation Management: Serve as the definitive point of contact for issues escalated from Tier 1 or Client Services, ensuring timely resolution. Developer Advisory: Act as the primary technical contact for partner and user developers, comfortably navigating and advising on custom solutions and integrations. Efficiency & Innovation Tool Development: Identify recurring manual tasks and develop internal tools or scripts (JavaScript, etc.) to automate the team’s most time-consuming workflows. Process Optimization: Leverage strong technical acumen to dynamically identify processes and technical solutions for unexpected or high-pressure situations. Customer Advocacy & Success Voice of the Customer: Identify and synthesize customer feedback to act as a strategic advocate to internal Product and Engineering teams. Strategic Consulting: Develop trust with client leadership to remove roadblocks, formulate best practices, and document functional/technical requirements. Risk Mitigation: Work closely with customers to track work progress and create strategies for risk mitigation and contingency planning. Feature Demonstrations: Conduct engaging demos of feature enhancements for both new and existing cu

POSITION SUMMARY: Join Natera’s Oncology Research Use Only (RUO) team as the Laboratory Manager . You will take ownership of the physical operations, asset management, and Environmental Health and Safety (EH&S) compliance for a high-throughput Next-Generation Sequencing (NGS) research laboratory. This environment supports internal and externally contracted research studies rather than clinical diagnostic reporting. You will operate with pace and rigor, using data to anticipate bottlenecks and treating lab compliance as the foundation of execution. PRIMARY RESPONSIBILITIES: Lab Organization & Cleanliness Maintain a clean, safe, and well-organized laboratory that meets institutional and company standards Establish and enforce workspace organization standards, including bench layouts, labeling conventions, shared-equipment zones, and waste segregation Own housekeeping schedules, decontamination routines, and general lab organization, coordinating cleaning and biohazard or chemical waste pickup Ensure adequate stocking and organization of consumables at the point of use Serve as the point of contact for lab safety, ensuring Personal Protective Equipment (PPE) availability, spill readiness, and adherence to EH&S requirements Cross-Team Coordination & Equipment Think team by partnering directly with Facilities, Engineering/Instrumentation, EH&S, Procurement, and IT to drive lab operations without needing translation layers Coordinate preventive maintenance, calibration, service visits, and repair of major instrumentation (e.g., NGS sequencers, liquid handlers, qPCR/dPCR systems, centrifuges, thermal cyclers), minimizing downtime Manage vendor and service-provider relationships, including scheduling, tracking service tickets, and escalating unresolved issues based on data Own end-to-end inventory management, tracking reorder points, purchasing requests, receiving, and stock rotation for reagents, consumables, and controls Maintenance Logs & Protocol

Work Flexibility: Hybrid or Onsite Schedule 1st Shift: Mon – Fri What you will do As the Global Support Coordinator, you will be responsible for prioritizing and fulfilling repair fixture orders received from our global service centers. You will act as the point of contact for fixture and tooling inquiries for Stryker Instruments' international service locations. This role is also responsible for: Organizing blueprints to provide outside vendor for Request For Quote Collaborating with global partners to confirm order requirements Managing and communicating order status updates to relevant parties Leading continuous improvement in service fixture process Coordinating with process tech/sustaining engineer for verification of fixtures Packaging and shipping global fixture orders, working with Stryker Import/Export team, and Shipping. Remotely supporting global service centers through install and setup of fixtures, downloading software from intranet locations. Coordinating global training with local training team to coincide with delivery of fixtures. Working with Advanced Service Engineers to create Service Launch Kits and HTS code documents for new products. Maintaining service launch kit order forms for existing products as fixtures are revised, or update fixture cost estimates periodically. What you need Required High School Diploma or GED Three (3) years’ relevant work experience Proficiency in Microsoft Office Suite Must have ability to lift, push, pull, and carry up to 50 lbs. Preferred Proficiency in SmartSheet Demonstrated mechanical aptitude $24.54 - $33.68 USD Hourly

Horace Mann is looking for individuals who want to work with purpose. Being part of our organization means you can empower educators and others who serve the community to receive better benefits and financial stability. The Wise Benefits™ product suite captures the supplemental benefit offerings of Horace Mann's Worksite Division. These policies help offset the costs major medical insurance may not cover. Support the heroes in our schools and communities by helping them achieve financial peace of mind. We are currently seeking a Territory Development Specialist to help us increase sales to existing and potential new clients within a specific territory. Your key responsibility will be helping us expand our customer base and establish our reputation within our niche markets. Responsibilities Schedule and conduct group and individual meetings within the established client base Identify and solicit new business prospects in the assigned territory for new account growth Act as a point of contact for existing and potential customers Perform initial and follow-up sales calls on prospective and current clients Identify customer needs and recommend product solutions Maintain accurate records of sales activities Required Skills Sales experience required. B2B is strongly desired Enthusiastic, self-motivated, career minded Results-oriented, driven self-starter Excellent verbal and written communication skills Proven ability to achieve goals Life & Health insurance license is required, but can be obtained during the onboarding process Please use the following scheduling link to select a convenient time to discuss: https://calendly.com/kendall-lading #vizi# #LI-KL1 #WiseBenefits